Why consumers won't buy tablets
Rumors have it Apple is a month away from announcing a tablet computer. Another tablet, the Crunchpad, is also due for imminent release. These and other fine keyboardless computers get great play on gadget blogs (including our own Crave), but in the real world, I believe this whole category is a nonstarter. Why we keep waiting for the killer tablet computer is beyond me. Few people really want one, especially at the prices that they will have to sell for.
Tablet computers--elegant slates that you operate with a touch screen--are attractive if you're a sci-fi fan. There's something functionally beautiful about a computer that's all screen and nothing else, and where your interaction is directly through that screen, not an intermediary like a keyboard or mouse. And the concept works great on smartphones.
Not really the Apple tablet.
But what you can do with a screen-only computer gets really limited when you expand the device beyond pocket size. There are two big limitations. First, you need a keyboard for doing real work. At least most people do. Perhaps a generation of kids will grow up that are as speedy on a virtual keyboard as they are on a real one, but until then anyone who does more than write quick e-mails and Twitter messages on a computer will want to take a keyboard with them. And typing on the screen, even if you can do it, is an ergo disaster. Either you have to keep your hands up in the air (if the computer is mounted vertically in front of you) or you have to hunch over your screen to see it. Maybe it's the national chiropractors association that's pushing this form factor. See also: Jeremy Toeman at Live Digitally.
While a tablet may be great for browsing the Web and viewing media, it's too big to replace a phone and too limited to carry around as a work computer. People will need their keyboarded Netbooks and notebooks for real work. Tablets, like other tweener devices, ultramobile PCs and Netbooks, are accessories to real computers. You can't do enough on them to justify the price, although they're sure nice to have if you have extra money for a gizmo that sits between your big computer and your phone, both in size and function.
So as an accessory, tablets are too expensive. If Apple releases a tablet in the rumored $700 to $800 price range, it will die. Not because people won't love it and lust for it, but because they won't be able to justify it.
I actually have higher hopes for the Crunchpad due to its Web focus and its lower price. But even then, at the rumored $400 price point, I still believe it's too dear for real human beings on a real budget, and it will reportedly lack local resources (storage) to make it a workable solution in a world of spotty connectivity (see also: Silicon Alley Insider). Geeks might like it, and buy them as living room couch Web-surfing computers, but for families looking to address real technology needs, a Netbook like a $200 Acer Aspire One offers a better bet: it has a real keyboard, its own storage, and you can take it on the road and do real work on it, like a notebook computer or a Netbook.
Of course, you'll probably be able to plug a keyboard into any of these yet-to-be-released tablets (see the Always Innovating tablet Netbook), but you'll pay extra for the hardware and it'll mean more gear to keep track of and prop up on your desk.
For specialized applications, tablet computers can and do work. The Aeryon spybot uses a tablet computer to control it. And in the consumer space, Amazon's Kindle, a tablet by form factor even though it has a vestigial keyboard, works because it but does things no other device can do at all: it can buy books instantly, almost anywhere, and display them on a screen nearly as easy to read as a printed page.
I love beautiful and elegant tech toys as much as any other geek, but geek love isn't enough to make a real market. Tablets need to cost a lot less and do a lot more before they establish a foothold in the consumer market.
More:
Anaylst views Apple tablet
Our Apple table wish list
Name that netbook
CrunchPad tablet allegedly revealed
Rafe Needleman writes about start-ups, new technologies, and Web 2.0 products, as editor of CNET's Webware. E-mail Rafe. 





OTOH, Nobody thought a $700 touchscreen-only smartphone would get anywhere either.
To Apple's credit, the form factor would eliminate the gorilla-arm problem, but not so sure about the fingerprints and such.
This argument about the keyboard is even more of a non-starter than it was on the iPhone. As even the author mentions, after droning on and on about it, adding one via usb or even wirelessly would be trivial. More than that lets see what kind of innovative input mechanism will be developed around the multi touch and larger screen.
Now there is one valid point in all this, it may be expensive and that will probably slow acceptance of these devices at first, but that is how new techology releases work! They start expensive, bleeding edgers buy them, prices drop, general acceptance and mass production follow. SERIOUSLY, this isn't news! And by the way, has anyone looked at retail prices of iPhones before subsidies recently?
The real question for me is will this be OPEN? Or will content be controlled by vendor like Amazon's kindle and apps restricted like Apple's App Store?
I agree that a tablet may be nice to easily browse the web from the couch. However, a tablet still seems like a niche product - no matter who makes it. Also, doesn't a notebook computer serve the same purpose, plus have the benefit of tactile feedback (keyboard) which makes it easier to use? Notebooks are also easier to take outside of your home, especially considering you don't often need much else to prop your notebook on in order to use it: Just sit it on your lap; the screen tilts up at you at a much more comfortable viewing angle than a tablet, which is lying flat like a piece of paper (that is unless you hold the tablet with one hand and type on it with the other hand, which seems incredibly uncomfortable).
@empirestatebuddy: Didn't they already release a netbook? I think the MacBook Air is essentially a super-powered netbook (dual-core processor, useable SSD size, 2BG RAM, price-tag on steroids).
Amen
Next, if Apple ever were to create a NetBook after caving into all the demands that they must do so or perish, we'll all of a sudden be told how limited NetBooks are, too.
If they do come out with one Apple will design something much better than the current netbooks.
It wouldn't matter if they do or not it still would be considered the best thing to happen.
Well you are correct about that. It will be considered the best thing to happen by all and sundry, even the Apple bashers, because it will raise the bar for netbooks,
Apple raising the bar for anything is a big joke. However, if you are referring to ease of use then yes, you may have a point.
So that's why LG and RIM rushed out a touch-screen smartphone after the iPhone came out, and Microsoft is pushing out an iPod Touch clone this month, right? ;)
The LG Prada was out before the iPhone.
Seriously though, it would be aimed at artists and designers to begin with. If it was lightweight enough, and as accurate as a WACOM Cintiq (only $999, not including the computer) artists would go for it and get rid of their paints and pencils. Interior designers would find a use for it to re-arrange furniture and such on a virtual floor plan in front of the clients, and of course, in iPod Touch games are fun, think of the possibilities if they were scaled up.
I love my tablet for school, but outside of school I can't see a current use for one.
Make it a touch screen display. With iPhoto, iTunes and the ITMS, I can imagine having a couple of them lying around for viewing photos, listening to music, watching a video or surfing the web. This is at a 300 dollar price point Make it a media access device, price it low enough so that a family could justify the purchase of more than one and you have a winner.
Realistically, it would NEVER sell for something like $300 (the screen and touch components alone would come close to that cost, without even considering the guts and power system). And seriously, even if it could, Apple would never sell it that low - they sell their Mac equipment for twice what the same stuff with the same specs costs for a PC equivalent. They like niche markets that will pay more for the quality and branding, and I can see this tablet being very popular with artist/creative types (especially with their interface and the wealth of existing software that caters to that crowd).
For example, I'm a pilot with a great need for information but, in a cockpit, at the controls of an airplane, there's no room for a keyboard and mouse. In that environment, a laptop is the clumsiest thing imaginable. A slate velcro'd to a kneepad would be perfect. A slate would be great as a car navigation device with a GPS dongle. The key to all these applications is a knockout sunlight readable screen - without that, it's doubtful they will succeed.
Note, these applications are for inputting small amounts of "computable" information, and reading large amounts of it. There are many other "niche" markets that need essentially the same device - taken together, they are an under served and perhaps significant market.
That's the big problem with all this new technology.
I don't make the rules, people. Cult of Mac just latches on to anything Jobs will crap out. And the sad thing is, the thing will probably be pretty cool - and all of us skeptics will want one too.
I actually think it will have a solid niche market, and could sell very well... Think of it as an entry-level Macbook, great little toy that will hook a whole new wave of users into the "Cult of Mac" as you so aptly put it.
I'm more of a mind to agree with Mr. Needleman. A keyboard and a mouse works so well, it's a hard sell (to me anyway) to market a "fully functional" computer without them.
We'll see what the market as a whole thinks. They've certainly surprised me before.
Apple will NOT come out with a product that simply reinforces these objections; they will address them head on them.
Moreover, v.1 of an Apple product, like the iPhone or iPod, will be just the first step of their technology roadmap. By the time they get to v.3 they will certainly have changed the rules, and made obvious why people would care. And with mass adoption the pricing will make perfect sense to millions.
Here's a simple question: If you believe that all print media will be online/ digital within five years, which device would you want to be using: a) a Kindle b) a Sony Reader, or c) an Apple tablet? My guess is that folks in the medical profession, college students reading textbooks, and a vast number of people who spend time in coffee shops would say: Apple.
Now ask the same question about games, and ask if you think there is a market for a giant Touch iPod for playing games, where everyone has his or her own screen, not just his or her own controller. If the current Touch and app store can be used as a proxy, we already know the answer. I think Apple knows as well. Add stand and a bluetooth controller and the answer becomes even more readily apparent.
Apple made a similar bet with music seven years ago (it would move online), and the created the ecosystem (through iTunes) to help accelerate this future state. If Apple were to introduce a Tablet, they'd very likely work to do the same thing: support it in a way that it's very attractive to readers, gamers, students, and professionals, etc.
Don't be surprised when a Superbowl in the next few years shows a coach on the sidelines with a "chalkboard" that is actually an Apple Tablet, and he's running plays in full motion with his team that have been pre-loaded and last-minute adjusted for the game their in--using real footage from the game that they're in. Extend that to every college coach and highschool coach, and pitching coach, and hockey coach, and you'll see the tip of a very large iceberg.
If folks can't see that future, just wait. It's coming. There's an app for that.
Set up a pure data plan for this device with a carrier and the price gets subsidized to a more manageable size or pay extra to not have it tethered to that carrier.
I think a better article would be one where the writer encourages people to buy a simple device that can be so useful in so many situations and thus makes people aware that a full blown system is not needed much of the time.
Also bluetooth devices can add drives,keyboards, printers, etc or imagine wi-fi, wow.
The Apple tablet is just a rumor. As we all know, 'confirmed' Apple rumors have a habit of not materializing (iPhone Nano?), so categorizing the Apple Tablet as a non-starter is the height of stating the obvious.
But let's say for the sake of discussion that an Apple Table is on the way and will arrive some time soon. If I were a tech pundit, I'd reserve judgement on any Apple device until I had a chance to use the real thing. Apple has a history of (actually twice before) of taking a market and setting it on its ear. Why not wait to see if that happens again? Or are you hoping no one will remember this particular blog should you be proven wrong?
What if this new hypothetical Apple Tablet is wi-fi and web-capable and can download movies, books, plus Apple's new expanded content music format? Consumers have already shown they are will to part with $600 with a smaller device. If Apple does release a tablet, you can bet your Blackberry that it will be only after considering the very objections you raised in this blog.
If I'm wrong, it'll make for a pretty interesting followup post.
The problem is, he is thinking from, "What is", NOT from, "What Could Be"!!! Once you get in THAT frame of mind, there's an explosion of possibilities!
No, I'm thinking, "who's gonna pay for it?" Petty, I know."
Rafe. How about 3M used in medicine? Another 3M used by UPS or FedEx (whichever is brighter). How about people who want to make, edit, and view video, movies, music, books, magazines, papers? How about GPS? How about games?
Hint: The new PA Risc processor will probably make it a screaming banshee in processing power. Guarantee most coast-to-coast execs would prefer it to your std notebook.
You being a geek, I'm totally surprised at your lack of imagination. Write again when you get it.
$400 for something to occasionally look at webpages while sitting in front of tv? (and if apple releases one, you know it will be more expensive.) yes, prices will drop, somewhat, eventually. but when one compares the price of a smartphone and the price of a cheap laptop against the price of a tablet, why on earth would one buy a tablet?
people say this will be great for photo and video editing...right, because something with limited storage and a mediocre cpu is just great for those kinds of applications. and considering how abysmal the iphone battery is, how would a larger iphone be able to edit pictures/videos for more than 30 minutes at a time?
as for various industries that may use them - medicine? right, the industry that still keeps 90% of all records in paper format would go for this. ups? spending $350+ to take signatures? really? GPS...because a hard to see screen during daylight hours that sits on your knee (and would be illegal in california) is much better than a small easy to see device sitting on the dashboard in an easy to view area. games? if anyone is willing to pay $400+ for a device with iphone-quality games, they deserve to be swindled. and a game without a proper keyboard or buttons is ridiculously hampered in gameplaying abilities.
stop grasping at straws, anon et all. rafe is on point.
point 2) think of every bit of paperwork required in a hospital. every patient has a chart, so each hospital needs 500 or so charts. not to mention all the other records. there's no way these will all be replaced by tablets, because each patient would need their own tablet. you may think that one tablet could handle a whole floor's worth of records, but that means if a single nurse/doctor walks down the hall with a tablet, every other patient would no longer have their records available to anyone else. which means one tablet per patient would be required. which is economically infeasible.
point 3) walmart? seriously? why would they invest in a dozen or so tablets per store, rather than say, "check aisle 3, if they aren't there we don't have them at the moment." and warehouses tend to do a good job of managing inventories now, with just a few computers, that won't be dropped and exploded or lost under a bin etc...
point 4) if you'd pay $400-800 to browse a webpage quickly while in bed, you deserve to be swindled.
I think this will play a part in Apple's marketing since they could easily start offering books on the iTunes store.
I think that unlike the phone market when the iPhone came out, though, Microsoft and the PC makers are more than ready to respond to whatever Apple has in store with its tablet. Windows 7 is fully ready for use on multi-touch tablets, and I'm sure the PC makers already have these products in the pipeline. I think this is a market where Apple will stay a niche premium-priced product and it will actually be the other PC makers (and Microsoft) that reap most of the benefits of Apple creating buzz in the Tablet category.
The kindle software is under a open source license.
The only reason why the kindle exists is because Amazon wanted an easier way for people to purchase their books.
"The kindle software is under a open source license."
Pointer???
The Kindle uses DRM, so I rather doubt that Amazon open-sourced that.
In fact, the FSF has a petition to Amazon to remove the kill-switch functionality in the Kindle. Hardly necessary to have that if the software was Open Source.
- by ecotopian--2008 August 4, 2009 5:26 PM PDT
- Look at the buzz. The world is excited about the idea of an Apple tablet or slate computer. Why would the world be this excited if it is useless? Many comments here, including the author's, indicate lack of imagination to me. Steve Jobs is not going to release a flop. An Apple tablet, if released, will redefine some aspect of portable connected computing in a way that seems inevitable in hindsight. It will sell like hotcakes, and drive up the value of my AAPL even more.
- Like this Reply to this comment
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- by nicmart August 4, 2009 6:52 PM PDT
- ecotopian gives us a strong hint as to why there are so many ferocious Apple posters. They own stock and are defending their own economic interests. Unlike reporters, anonymous posters aren't required to provide full disclosure.
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- by S R August 4, 2009 9:50 PM PDT
- @nicmart,
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Showing 1 of 8 pages (229 Comments)I don't see any kind of disclosure from the author of this article. The correct disclosure should read: "I have heard very credible rumors from my sources regarding the apple tablet. So, I wrote this piece attacking the very need for such a market, so that I will get hit. I know I will get even more hits when I write the follow-up article after the product is released. I just took a page out of Dvorak's playbook."