Photobucket glitch sends some users to another site

Some Photobucket users trying to access the site on Tuesday afternoon were sent to an incorrect page as a result of an error in the site's DNS hosting services, according to an e-mail from the Photobucket support team.

The error was fixed within an hour, but some users were not expected to regain access to the site for a few hours as the fix was rolled out.

"It is important to note that only a portion of Photobucket users encountered the problem and that no Photobucket content, password information or other personal information was affected by the redirect," the e-mail said.

[bugm3n0t]

Well, it's Wednesday morning at 9:53 a.m PDT and photobucket is still down.

[BrendanBartholomew]

It's interesting that this piece made no mention of the fact that this mysterious re-direct was immediately preceded by the appearance of a message from an alleged Turkish hacker group, informing the world that Photobucket had been hacked by said group.

[soaknupthasun21]

Well, considering this was just posted an HOUR ago, and it said it could take users a COUPLE OF HOURS to see the fix.... perhaps some patience should be put in place? I still don't have access either, and I know a few who don't either. Just wait it out!

[kristinrude]

thanks for posting this. was wondering what was going on and found the info thanks to you all. btw, it's still down @ noon MST.

[corinne004]

Photobucket is still down! How much longer will this last?

[Tony1667]

It's 2:34 EDT--and it's still down--I thought they said they fixed it?!?

[3_themom]

I contacted a friend that has photobucket and she is not having any problems. On the other hand, I still can't access or see anything downloaded from photobucket on anyones site.....

[Java1103]

Thanks for posting this i was getting worried....it is 11:48am PDT and it's still not up and running.
I noticed someone said they were directed to a turkish thing...i was directed to atspace.com...weird. well hopefully this gets working soon

[Brian7788]

Does anyone know why this is affecting some users and not others? I access a chat board where a lot of pictures are posted - the pictures are hosted primarily by Photobucket. Many users are able to access the photos (and so I would assume Photobucket's site) while I cannot. I have a Photobucket account and can't even get to their home page. This is as of 11:55 PDT.

[slowclimber]

Just FYI, http://blogs.zdnet.com/security/?p=1285 clearly shows that Photobucket was hacked via DNS hijacking. Also, to clearly show that the site has NOT been restored as of yet. Attempting to use four different public DNS servers still results in no success as of 18 June (Wednesday) at 2:54PM Eastern time.

Photobucket should be ashamed of their extremely poor and deliberate misleading characterization of this situation.

[Kittias]

well it still redirecting me to a webhosting site (it says it free but its not) so when will thing be back to normal???????

[kyrn_2008]

likewise here the same. I did everything they told me to do and also have been patient. But it is many hours from the 2 hour statement. I likewise can not view any photobucket image, or even acess photobucket. I keep getting automatic redirect to an atspace.com site. Do not know anything of a turkish thing though. I usually am a patient person,,,but this is the pits....

[Brian7788]

It is a very small consolaiton to know that I'm not the only one ! :)

[kristinrude]

i'm just hoping it will eventually get worked out and i don't have to re-enter my images and/or find new ones for my myspace!! beings the myspace junkie that i am :D

[kristinrude]

i'm just hoping it will eventually get worked out and i don't have to re-enter my images and/or find new ones for my myspace!! beings the myspace junkie that i am :D

[kristinrude]

i'm just hoping it will eventually get worked out and i don't have to re-enter my images and/or find new ones for my myspace!! beings the myspace junkie that i am :D

[brendagail1947]

Since they say this was fixed yesterday in a couple of hours....Does anyone know how much longer it is going to be down?....I can't see anything that has been posted through photobucket.....I hope all of my own images are still there.....

[sassy1_1992]

Photobucket is still down and its wed afternoon "help" thank you for the information !

[Revy-2-Hands]

It's currently Wednesday, 1:06 PST, and it's still down. Just what is going on really?

[Revy-2-Hands]

I also really hope that I don't need to reload all those images. Some of those are rare and friggn hard as hell to find....And without my personal comp, I can't put ANYTHING back on there...