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October 23, 2007 11:52 PM PDT

Hands-on with Gmail's new IMAP support

by Rafe Needleman

Gmail is getting support for IMAP clients like Outlook, Thunderbird, and the iPhone. This means Gmail users will no longer be limited to the Gmail.com user interface or to the weak integration they might get from clients using the much more rudimentary POP e-mail protocol.

There's no word on the official rollout schedule for IMAP support. Some users have it, some don't. I do. Don't ask me why. To see if you have support, click the "Settings" link to see if you have a "Forwarding and POP/IMAP" tab.

Update: IMAP rollout should be complete within a few days, according to the Official Gmail blog.

Look for the IMAP label.

If your account is IMAP enabled, these instructions will walk you through configuring your account and client software.

Why does this matter? Because IMAP is a two-way e-mail protocol. IMAP client applications can interact with IMAP servers, like Gmail's, so data on both sides stays in sync. If you have multiple IMAP client applications, they'll all show the same e-mail messages (and indicate which messages have been read) as long as they stay connected. However, Gmail handles e-mail differently from most standard e-mail client software, so the integration takes getting used to. For example, if you move a message from one folder to another in your desktop e-mail client (such as Outlook or Thunderbird), the message's label in Gmail will change to match--since Gmail doesn't have folders, per se. Google's IMAP behavior chart lists the differences.

With IMAP support in your e-mail client, Gmail's labels become folders.

Gmail's automatic message threading (where it groups messages with the same subject line) also doesn't translate to IMAP, although some client applications may offer their own threading features.

I think it's great to have rich client-side support for Web-based e-mail, and vice versa (example: Outlook Web Access). However, Gmail's native interface is so weird that no client I know of is a good match for it. It is very nice to be able to access more of Gmail's features from a real desktop client, but it requires a bit more of a mental context switch than I think most people will want. I tried using Gmail from Outlook, and I didn't like it. That's partly because Outlook's IMAP handling is quirky, but also because it's so different from Gmail's native interface. What would be more useful, I think, would be an offline Gmail interface using Google Gears.

Also, it's worth noting that the IMAP support is one-way: You can use IMAP clients to read and send your Gmail. You cannot use the Gmail interface to access e-mail from non-Google IMAP servers or from Exchange. The only non-Google e-mail servers that Gmail can access are POP machines, and you don't get any mailbox synchronization with that method.

First spotted on Download Squad.

Rafe Needleman writes about start-ups, new technologies, and Web 2.0 products, as editor of CNET's Webware. E-mail Rafe.
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Add a Comment (Log in or register) (6 Comments)
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I was waiting for IMAP support since long time.
by gaurav.kanoongo October 24, 2007 4:33 AM PDT
I was waiting for IMAP support since long time, though I am still not able to use it, but soon they will roll-out for all users, I am waiting.

I wish, Gmail also support IMAP based Contacts so users will be able to keep their address-books on server, and can sync it with any IMAP device/application.
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I really like the idea behind IMAP...
by danpoff October 24, 2007 10:12 AM PDT
however Gmail's interface is already so slick, that I love just using browser based. I know that will change when I get a compatible smart phone though.
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IMAP Enabled
by mgarner October 24, 2007 10:32 AM PDT
Rafe,

My IMAP is enabled even if I don't have the Forwarding and POP/IMAP menu item at the top. Mine still says Forwarding and POP. So looks like it is maybe enabled for everyone.

Mark
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Something else for Yahoo to copy?
by punterjoe October 24, 2007 1:38 PM PDT
I'm hopeful that they do. Google's POP service has been adequate, and IMAP is a nice enhancement, but Yahoo's web-only freemail is barely worth the aggravation. Between (literally... BETWEEN) wifi hotspots & mobile GPSR/Edge deadzones, webmail doesn't cut it anymore.
Bravo Google. Leading the pack again - or more accurately - still.
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I may be a little thick
by AXG October 24, 2007 3:38 PM PDT
but what server name am I supposed to use when configuring the Google IMAP account. This information is missing from the instructions.
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Sounds great, I just wish they'd activate my IMAP
by deanduck October 29, 2007 1:33 PM PDT
It's been so long now. Did I do something wrong? Maybe I offended them...
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