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May 2, 2007 5:38 PM PDT

Quickeo builds nice multimedia e-mails, but snags hold it back

by Rafe Needleman

It's been a while since we covered a file transfer product like Izimi, Tubes, YouSendIt, or Zapr. But there are still new solutions popping up to solve the problem of sending big files. The latest--that we know of--is Quickeo.

This product's special sauce is that it will bundle up several multimedia files into an attractive e-mail "album". When a recipient clicks on link in the e-mail, it will fire up a Web page that he or she can use to play your files directly.

Quickeo does a great job creating e-mail packages of multimedia assets.

(Credit: CNET Networks)

To create a Quickeo album and send these e-mails, you need to download and install Quickeo's Windows-only software, but the recipients of your albums don't need the software (compared to Tubes). However, since Quickeo is partly a peer-to-peer system, you may have to leave your PC on if you want your recipients to be able to actually play the files your e-mails link to. This is because the free version is peer-to-peer only: your computer needs to be on and connected to the Net when recipients of your Quickeo e-mails click your media files, otherwise they won't see them. The paid version of Quickeo--as well as the free version, for 30 days--automatically synchronizes your Quickeo albums to a central service and will stream media from there when your PC is not available. Quickeo Premium costs $29.95 a year.

The app, which is required to send Quickeo messages, has some nice features. It transcodes all video into Flash, which makes viewing files easy for recipients. In addition to transferring videos already on your PC, it will also record directly from a Webcam, which makes it a decent video-mail app (although not nearly as simple as EyeJot or GabMail). Quickeo also makes nice photo slide shows. And if you send audio tracks in a message, those will play in the background during a slide show. Unfortunately, audio, video, and pictures can't easily be downloaded by recipients, although other file types can be.

The e-mail composer software is easy to use--but not easy to set up.

(Credit: CNET Networks)

The snags: While Quickeo itself is a small (2MB) application, it requires the enormous .Net 2.0 framework, which it installs automatically (and slowly) if necessary. During setup, you also have to tell the software what your SMTP gateway is. That's archaic--every Web service should be able to send its own e-mail. Also, the service (paid as well as free) limits you to 1GB of bandwidth per month and 1GB of storage on Quickeo servers (more storage and bandwidth are available for an additional fee).

Quickeo does make nice e-mailable packages of multimedia files, but it's a single-purpose tool with important installation and setup issues. That's enough for me to warn people off the service.

Rafe Needleman writes about start-ups, new technologies, and Web 2.0 products, as editor of CNET's Webware. E-mail Rafe.
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Clarification about PC always on
by mdangear May 4, 2007 12:04 AM PDT
Hello, and thank you for trying Quickeo and for the analysis you provide, it is always good to get feedback from users.
Just to clarify, we have actually taken into account the feedback received so far, and we have made the synchronization of the files available even for the free version.
So your files are now automatically synchronized with our central server, so that the content is accessible at all time. Ultimately the goal is not to allow people to share their multimedia content with the whole world, but rather to make the process as easy and as convenient as possible.
We will keep working on this to improve the product, so feel free to send us additional feedback :-)
Reply to this comment
you have talked and we are listening
by mdangear June 6, 2007 2:42 PM PDT
The team at Quickeo is listening and we have been working on the issues you mentioned:
- Thanks to Microsoft the .net issue no longer exist in Vista, where the framework exist by default, and the Quickeo client is really slick with the new Vista look and feel
- We have fixed the SMTP issue making it an option to enter your smtp info, but not a requirement. So if you do not enter info there the system will provide you with an smtp access through Quckeo. Note that there is value in using your own smtp rather than a generic one provided by the service, because it will help not having your quickeomail treated as spam on the receiving end. So now today you have a choice.
Thank you for the review and the valuable feedback, feel free to give us more and we will keep working on improving the product, this is the beauty of web20, blogs and direct user involvment in the value chain :-)
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