April 23, 2007 12:29 AM PDT

OpenDNS attaches keywords to your router

by Rafe Needleman
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OpenDNS is rolling out an addition to its alternative DNS service I covered last September: Its new Shortcuts feature lets you program it to recognize keywords typed into to browser's address bar. For example, "w" could redirect to Webware.com. You can also add simple variables to the keywords, so "st" followed by a ticker ("st ibm") would look up a stock price on your favorite financial site, not just the Google default. Keywords can even fire up applications on a PC and pass parameters to the application.

Sounds clever, and it is, but it's not unique. As CNET News.com's Declan McCullagh points out, there are plenty of address bar keyword tools out there. There's also a spectacular keyword-company failure that everyone in the industry knows about: RealNames. It was a victim of unfortunate timing and a partnership with Microsoft (for access to the Internet Explorer address bar) that dissolved.

Setting up a few local keywords.

(Credit: CNET Networks)

What's different about the OpenDNS solution is that once you program in a shortcut, it will work for everyone on an entire local network. If you change the router at your office to use the OpenDNS service, and map "HR" to your internal human resources Web service, everyone on the network, no matter what browser they are using, will be able to take advantage of the keyword. You can also set it up so multiple local networks share the same pool of keywords.

The problem, though, is that when computers leave their home networks--as laptops are likely to do--the keywords will stop working. Maybe that's a good thing for secure corporate intranet sites, but it's not that useful for sites that people will be accessing from anywhere. Also, using company-wide keywords to fire up local applications might cause confusion for users of PCs that don't have the applications installed.

I like the original OpenDNS service. My home network uses it, and I appreciate the speed and antiphishing features that it has. But I don't really get the Shortcuts feature. It ties its users down. We're all mobile now. Our keywords should go with us.

See also this post by Paul Stamatiou.

Rafe Needleman writes about start-ups, new technologies, and Web 2.0 products, as editor of CNET's Webware. E-mail Rafe.
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Bad idea perhaps?
by xxdesmusxx April 23, 2007 6:11 AM PDT
"Keywords can even fire up applications on a PC, and pass parameters to the apps."

Is it just me or does this sound like a really bad idea?
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Taking shortcuts with you...
by David_Ulevitch April 23, 2007 8:04 AM PDT
Rafe,

Shortcuts can be tied to a network OR a user OR both. I'm sorry that's not clear on our site (and it's really not, we'll work on that today)

This way someone can setup shortcuts that are applicable to their network, like "helpdesk" or "hr" or "kitchen" or whatever.

Then users can have personal shortcuts that they carry with them like "ww" for webware.com or whatever. :-)

The beauty is in giving people control over their address bar and navigational experience. For power users there have been options, but for general consumers the ability to do this in an easy way has been missing. I think we are starting to fill that void.

-david
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