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April 6, 2007 12:26 PM PDT

Google does free 411

by Josh Lowensohn
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Google has a new telephone service in the U.S. called Voice Local Search. It's the equivalent of dialing 411, but free, really fast, and it pulls multiple listings like you'd get from a search in Google local. Mobile phone users can get listings sent to their phone via SMS, including the telephone number and full address. You can also be connected to a business for free, a great feature that got dropped from my previous favorite free 411 service 1-800-Free-411.

The entire service is controlled by computers, and the voice recognition is pretty capable. I tried confusing it with foreign restaurant names, and even a few made up ones, and if it didn't get it, it would at least try and give me reasonable recommendations that sounded similar. This is the perfect service for people who want to pull up an address without needing a smart phone with a data plan, or a friend near a computer or the Yellow Pages.

The one thing still missing is residential listings, and advertisements. The latter of which will most certainly be added, knowing Google. In the meantime, enjoy ad-free 411 goodness by dialing 1-800-GOOG-411 (1-800-466-4411).

[via GigaOm]

Originally posted at Crave
Josh Lowensohn writes for Webware.com, CNET's blog about Web applications and services. E-mail Josh, or follow him on Twitter at http://www.twitter.com/Josh.
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MSFT had had this for a while (877) MSFT 411
by jmissild April 6, 2007 2:08 PM PDT
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1800 free 411
by rkb33 April 7, 2007 12:16 PM PDT
Has been doing this for a while as well.
by DixieLatino June 18, 2009 12:37 PM PDT
How can I get google 411 to stop conecting customers searching for twin city taxi in auburn alabama will be connected to my competitor.
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