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July 29, 2009 6:10 AM PDT

Hello Godot: Microsoft, Yahoo finally hook up

by Tom Krazit
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Has it really been 18 months since the tech world first started talking about the possibility of a Microsoft-Yahoo deal?

Well, you could look it up. Since February 1, 2008, when Microsoft made a $44.6 billion unsolicited bid for the Internet pioneer, Yahoo has gone through dozens of high-profile executives, added three new directors, suffered through two reorgs, and replaced its CEO. According to reports, their flirtation began even earlier in private quarters.

And throughout all the drama--involving everyone from Carl Icahn to the Department of Justice--the flirting toward some kind of deal continued, fueled by the pressure both companies felt in competing with the 800-pound tech gorilla of the 21st century: Google.

And then this morning, Microsoft and Yahoo at long last announced a search deal. In a nutshell, Microsoft's technology will power Yahoo's search results, while Yahoo will handle ad-selling duties for both companies' search sites. For more details, see the breaking-news story from my colleague Ina Fried, "Yahoo, Microsoft reach search, ad deal."

The news finally puts an end to one of the biggest will-they-or-won't-they tech stories since Apple was believed to be developing a mobile phone. It also marks the end of an era for Yahoo as an independent search company, allowing it to further cut costs and rebrand itself as a digital media company. And it transforms Microsoft, which recently unleashed its new Bing search tool, into a clear No. 2 behind Google in search technology, with what should be a steady stream of Internet-derived revenue.

After all this time, how did we get here? For one thing, it's taken a different cast of characters in Sunnyvale to perform this version of "Waiting for Godot."

Jerry Yang's determination to fend off Microsoft last year led shareholder Carl Icahn to gain three seats worth of influence over Yahoo management after he and two associates joined Yahoo's board. Later in 2008, Yang stepped down as CEO and Carol Bartz was brought over from Autodesk with a clear mandate to shake up the company.

Bartz has shown far more pragmatism about the future of Yahoo search and Microsoft's money, compared with how co-founder Yang felt compelled to defend his baby against Microsoft's entreaties. In appearances throughout the year, she has talked of a Yahoo that newcomers to Planet Earth would not realize includes a search team; during last week's earnings call, Bartz followed her usual playbook by focusing instead on the sheer reach of Yahoo's network of Web sites and its relationships with top-tier advertisers.

There's a simple reason why talks continued: Microsoft has cash and needs scale. Yahoo has scale--an enormous network of Web sites--but needs simplicity, cost savings, and focus. It also needs to maintain its hold on its current advertisers in hopes of shifting them over to display ads.

Bartz has downplayed the importance of search competition to Yahoo's future but has hedged her bets by casting doubts on the magnitude of the cost savings--at one point, one of the primary reasons for Yahoo and Microsoft to cut a search deal--that would accompany the move to Bing-ify Yahoo search.

In an interview earlier this year, Bartz estimated that Yahoo could save around $500 million a year by outsourcing search--and lo and behold, in this morning's announcement, the company said it expects the done deal will boost its annual operating income by about $500 million. That's a far cry from what some people had thought could be saved in 2008, but that impact on Yahoo's operating income should satisfy those looking for the company to generate higher profits.

Why now?
So, after all the machinations of the past few years, why is this happening now, other than the fact that Yahoo has a new leader shepherding the deal?

For one thing, both Yahoo and Microsoft might be more comfortable with the quality of Bing, which has been well-received since it made its debut a few months ago. At one point a year ago, Yahoo could have looked at Bing's predecessor, Live Search, and wondered why it made sense to force that experience down the throats of its users.

But if Bing is seen as providing a similar or better experience compared with Yahoo's own search technology, Yahoo has less to lose by making the deal. Yahoo isn't really a search destination in its own right: the vast majority of Yahoo searches come from people who are already on a particular Yahoo site. As long as the search experience isn't terrible, those people will likely use whatever search provider is plugged into the box above their stocks on Yahoo Finance or the home page of their fantasy sports team, and stay within the Yahoo network.

Internally, however, the deal represents a big cultural change for Yahoo. Outsourcing the search technology team would be a dramatic reversal for a company that has also spent the past 18 months improving the quality of its search results and quietly leading the charge toward semantic search, which both Google and Microsoft have embraced of late.

Where does that leave us? For one thing, hopefully the term "Microhoo" will be successfully banished to the dustbin. But with this deal, we're entering a new era for Yahoo, Microsoft, and the search market in general.

Yahoo appears to be betting its future on its ability to maintain the 300 million unique users that visit its newly redesigned home page every month and the hope that display ads will finally do for the Web what they did for television 50 years ago. Microsoft is giving up the right to sell its own search ads--still easily the most effective form of online advertising--in hopes of putting a real dent in Google's operation.

Those are both decisions that, understandably, might have taken some time.

Tom Krazit writes about the ever-expanding world of Internet search, including Google, Yahoo, online advertising, and portals, as well as the evolution of mobile computing. He has written about traditional PC companies, chip manufacturers, and mobile computers, spending the last three years covering Apple. E-mail Tom.
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by uptheironsrafi July 29, 2009 7:27 AM PDT
wow, after a long wait. But Microsoft yet has a long way to go before it can take on the net goliath that is google. But i think that, at the end of the next 5 years(when Microsoft starts getting most of the ad revenues), Bing will have a lot more market share than it does now. and then google might feel the heat a lot more.
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by Renegade Knight July 29, 2009 7:32 AM PDT
How can a company outsource what they do without showing they can't do it well enough to survive? Seems like a sure fire way to turn over the keys to the new company.

Well played Microsoft. I'm sorry Yahoo.
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by Super2online July 29, 2009 7:53 AM PDT
I think Carol already knew that Bing was going to continue to take market share from Yahoo no matter what she did. So this was a very smart move on her part. Get something out of that 20+ percentage points while you still have it to benefit your company before it's gone.

As for Microsoft, they have now demonstrated to Google that they have what it takes to gain share through innovation and deals that will grab large chunks of share quickly. If I was Balmer I would already be working on Ask.com as well as AOL since Time Warner just bought up all the shares Google owned allowing them to spin off as a seperate company. Hopefully the agreement to they have with Google to provide search will be lapsing soon. If not it's not that large anyway.

I think within a year to 18 months they should be at 40%. With that kind of momentum behind them and the money it will bring, the pace of innovation should pick up and search becomes anyone's game again to win or lose.
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by Inconnux July 29, 2009 8:08 AM PDT
In the article it tells us why this will fail... Yahoo is redesigning its interface... again... sorry, but when will these companies learn? The #1 reason why I use Google is that it has a SIMPLE INTUITIVE INTERFACE. Constant changes means that I have to go searching for features that I want. This is why most major grocery stores almost never move where their items are... people learn where stuff is and when you move it, they get annoyed looking for it. Software/internet companies have yet to mature and learn this BASIC business rule. As for the ads, annoying pop ups and in your face ads are one of the main reason why people abandoned Yahoo years ago...
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by jharrisofkansas July 29, 2009 2:05 PM PDT
I am a site owner and I have to say that shortly after Bing came out I started getting more visitors to my site from them than I did Yahoo.....Still do....Nothing close to Google yet but enough to help my site out.
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by KingIvey August 2, 2009 10:26 AM PDT
I'm no fan of Microsoft but I tried Bing - and it does a very good search. On some searches it produced more than Google. More often than not I will use Google and then slip over and try Bing. I can see a day when I just might move.

It is sort of like those days when you wouldn't dare even think of moving away from IBM - but you know - I eventually did move.
by Millerboy July 31, 2009 12:27 AM PDT
First of all, content on the internet is not the same as content on old media. The "new media" has a lot more interaction and social networking. We are in the infancy of "new media" where communications and information can be spread to billions with a click of a mouse.

I am not seeing the layoffs of computer engineers or media people in Yahoo. These two sides have fought each other, but a good CEO would find a way to make them work together to DELIVER content and media OVER THE INTERNET in the most productive, efficient, and money-making way.

This is the Yahoo of the future, not only the the best Portal on the Internet, but the best place to go on the Web.


Search is not only important because it generates revenues, but for the simple fact that Google is stepping on Microsoft's turf, they use their profits in search and advertising to plow into the OS and office productivity software, and they give away these for free because they don't need the extra revenues. It's like one of your competitors, selling a product at below cost in order to drive out the other businesses out of business.

Well, two can play at that game, Microsoft will step on Google's turf, with their own products and services, namely Bing. Bing will hopefully compete with Google's search and advertising, thus reducing Google's revenues in turn. Besides, Windows Mobile 7.0 (for cell phones), Xbox Live, cloud computing Azure platform that Microsoft has really fits into this. They're all going to be connected to services "in the cloud."

The Cloud = The internet
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