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June 29, 2009 1:45 PM PDT

Rackspace suffers outage

by Rafe Needleman

Web hosting company Rackspace is experiencing an outage today. According to Rackspace's Twitter account, the company is, "having an issue that is affecting part of our DFW data center. No details yet. Will update as we get more information."

We are in touch with the company and will report more as information comes in.

Updates:
Whatever has affected the Rackspace DFW facility has also hit its phone lines, a spokesperson tells us.

At 2:06 p.m. Pacific Time, Rackspace reported via Twitter, "All power is restored to the DFW data center - all devices affected are starting to come on-line. Details to follow." The Rackspace.com site is back up.

Rackspace-hosted sites like Eventbrite are coming back up.

Rafe Needleman writes about start-ups, new technologies, and Web 2.0 products, as editor of CNET's Webware. E-mail Rafe.
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by ken30307 June 29, 2009 2:03 PM PDT
Ah.. That might explain why eventbright and toodledo are both down.
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by rshah29 June 29, 2009 2:04 PM PDT
Proves that even the best aren't immune.
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by sdf0013 June 29, 2009 2:09 PM PDT
Seem a bit alarming that it's affecting their phone lines too. I hope it's not cash trouble like much of the rest of the economy.
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by morkmork June 29, 2009 2:12 PM PDT
pfew they are up again: http://www.downornot.com/rackspace
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by slikk66 June 29, 2009 3:09 PM PDT
This is not their first outage recently, just the first to hit the news. Our machines (about 14) are hosted with Rackspace, this is the 3rd hard-crash outage our machines have had in the last 30 days. We have been getting the runaround and everyone is saying that there's no problem. We are looking for a new host and I suggest anyone else does the same. It is my opinion they have serious power issues at that location and are keeping mum on purpose to avoid a mass flee.
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by socal250 July 1, 2009 9:06 AM PDT
If you are looking for a new hosting provider, I can help point you towards a great data center. Let me know.
by codynews June 30, 2009 6:59 AM PDT
They don't use very good machines. Last I checked they were using generic 1U boxes (from Dell/IBM/whoever). They need to upgrade to more power efficient blades that they can actually COOL.
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by cwittiker July 1, 2009 1:47 PM PDT
We use the Rackspace Mosso platform and we are soooo unhappy. We have experienced lots of downtime and overall slowness. They are constantly bringing the system downs for maintenance.

We are moving to EC2

Charles
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by gggg sssss July 1, 2009 5:28 PM PDT
I told you so. do not trust the cloud
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by pegancmc July 7, 2009 9:51 AM PDT
And they are down again today. Looks like the entire Rackspace facility has been offline for about 30 minutes including phones. They have made several announcements recently about their "scheduled" maintenance but never update their customers about what happened when their entire data center when off the net for 30 minutes today. Currious
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