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June 29, 2009 11:55 AM PDT

Sites for the hungry and phone-weary

by Don Reisinger
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It's the end of a long day, and your stomach is starting to growl. You've got nothing appetizing within reach, you don't feel like venturing outside again, and you certainly don't feel like being put on hold by the local deli. It's time to order in online.

Domino's recently announced that has enhanced its site for online delivery ordering, and even though the pizza business seems to be leading the restaurant industry in online ordering, there are quite a few online services that will help orchestrate your next meal delivery.

Although the sites in this roundup provide varying degrees of usability--and I can't vouch for their reliability--you should find use for at least one of them.

Restaurant delivery services

Delivery.com Enter your address on Delivery.com's home page, and it provides a list of all the restaurants in your area with which it has partnered to deliver food to your area. Those located in metropolitan areas will naturally have a better selection of restaurants than those in more rural areas, and even in the city, third-party delivery may mean longer waits than usual.

That said, the ordering process is pretty simple. After you choose the restaurant you want (you can sort your results by cuisine, distance, and ratings), you can click through its menu, customize your meal, and select a delivery time. Delivery.com then contacts that partner, places your order, and collects a fee from the restaurant for referring you. You'll pay for the price of the food and delivery only.

Delivery.com

Delivery.com makes it easy to order food in from local restaurants.

(Credit: Screenshot by Don Reisinger/CNET)

Domino's Domino's recently revamped its site to improve the online-ordering experience, and it has succeeded.

Create a Domino's account, and you'll find Domino's locations in your area. If ordering a pizza, you can easily select its size, type, and toppings. Domino's says you will be able to track your pizza from the point of order to delivery. It even has the option to track your order on Facebook and Twitter.

Although I didn't have the opportunity to try out Domino's delivery, one person who has used the service, "KJ," said she "loves" the site's "pizza tracker."

Domino's

Domino's lets you track your pizza from order to delivery--via Facebook or Twitter.

(Credit: Screenshot by Don Reisinger/CNET)

GrubHub GrubHub lets you order food online and have it delivered to your doorstep by local restaurants. Unfortunately, the site provides its service only in San Francisco, New York, Chicago, Boston, Philadelphia, and Washington, D.C. Anyone living outside of those metro areas won't be able to use GrubHub.

But if you do live around those areas, you'll find a slew of restaurants that will deliver. When you pick the restaurant you want to deliver to your home, you need only to look through its menu, pick your food, and input your address. GrubHub will then contact the restaurant and place your order. Whenever GrubHub places an order, the restaurants pay the company a fee. It's a convenient service; I just wish it supported more cities.

Although I didn't have a chance to try out GrubHub, I did find quite a few tweets on Twitter that talked about how reliable the service is. According to one user, Dupreeblue, they "use GrubHub all the time and have never had issues. More choices, less delivery fees as well."

GrubHub

GrubHub's ordering system is designed well.

(Credit: Screenshot by Don Reisinger/CNET)

MealAgent Like GrubHub, MealAgent caters to users only in select states. In fact, just a handful of states are listed on the site.

Although there aren't as many restaurants listed as I would like, the site makes it quick and easy to place an order. You can look through a restaurant's entire menu, choose various items to order, and you're all set. It's then added to the cart and paid for. It's a simple service, but it doesn't quite compare to the others.

MealAgent

MealAgent is a little ugly, but it makes ordering easy.

(Credit: Screenshot by Don Reisinger/CNET)

Papa John's Papa John's also allows you to order pizza online. When you get to the site, you can input your ZIP code or address. It then finds all the Papa John's stores in your area. Unfortunately, in my area, the site only provided carryout options--no delivery was available.

I'm not overly impressed with Papa John's pizza creation tool. It doesn't provide as many options (in terms of toppings, sizes, and pizza types) as those offered by Domino's and Pizza Hut. But Papa John's does match the competition nicely with all its extras. You can order via SMS, the company's mobile site, or use any one of its social-networking widgets to place your order. With a better pizza creation system, Papa John's could have an ideal online ordering service.

Papa John's

Papa John's has a less than ideal pizza creation system.

(Credit: Screenshot by Don Reisinger/CNET)

Pizza Hut The Pizza Hut online-ordering service works beautifully. After you register for the site by inputting your address and phone number, you can immediately start ordering pizza. Besides picking the kind of pizza you want, you can also choose its toppings. It's an intuitive and quick experience. Once complete, you can pay on the site and have it delivered to your house.

Pizza Hut's service supports many locations across the United States, but beware that in some areas, you won't be able to get the pizza delivered. In fact, I was able only to pick up pizza at a local Pizza Hut for my town--no delivery options were available.

Pizza Hut

Ordering pizzas takes no time with the Pizza Hut interface.

(Credit: Screenshot by Don Reisinger/CNET)

My top 3

1. Domino's: It's new, and with all the extras, it's the best.

2. Pizza Hut: It can't match Domino's, but it's close.

3. Papa John's: With mobile extras, Papa John's is just behind Pizza Hut in online ordering.

Don Reisinger is a technology columnist who has written about everything from HDTVs to computers to Flowbee Haircut Systems. Don is a member of the CNET Blog Network, and posts at The Digital Home. He is not an employee of CNET. Disclosure.

Add a Comment (Log in or register) (6 Comments)
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by Galenn20K June 29, 2009 12:09 PM PDT
Pizza Pizza!
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by PammyLZ June 29, 2009 1:12 PM PDT
Hungry Howies has a really good online ordering system. And their pizza is good too, IMO.
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by 1truBob June 29, 2009 1:51 PM PDT
Gimme Grub (http://www.gimmegrub.com/) has worked well for me. Also available in 7 states, and only one city in some of those. But there are a number of restaurants in LA and Orange counties -- I've only used 2 of them, and usually for pickup rather than delivery, but haven't had any trouble.
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by allo1977 June 30, 2009 8:02 AM PDT
WHY IS IT THAT EVERY TIME I USE THE BROWSER ON MY IPHONE IT GOES TO THE MOBLE VERSON OF ALMOST ALL WEBSITES. I THOUGHT IS A FULL HTML BROWSER. WE SHOULD HAVE A CHOISE AND NOT FORCED TO VIEW THE MOBLE VERSONS
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by Ruckus67 June 30, 2009 12:54 PM PDT
I always use SeamlessWeb (http://www.seamlessweb.com) in New York, but they've got service in other big cities too. The site is easy to use and offers mobile ordering, saved favorites, and pick up in addition to delivery of course.
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by allwaysright July 2, 2009 9:19 PM PDT
Im surprised you didn't mention Eat24Hours http://eat24hours.com/ by far the best and easiest site to order online, they are in SF, LA, San Diego, Seattle and have a huge selection of restaurants. I used all the different sites and this 1 is the BEST!!
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