HP shutters Upline backup
Hewlett-Packard is killing the online backup service Upline. It's a pity, not because Upline was a great service itself--it had reliability issues--but because Upline was built primarily with technology from Titanize, a company HP acquired. Titanize was a great unknown online storage app, offering not just backup, but Web-based access to files, and computer-to-computer file synchronization. Now both Upline and Titanize are gone.
The online storage space is crowded, so one can't really fault HP for withdrawing from a competitive market where it didn't stand out. For online backup, I recommend Carbonite or Mozy (colleague Tom Merritt swears by JungleDisk). For Web storage and sharing, there's Box.net and Dropbox. For computer-to-computer sync, I like Windows Live Sync.
Upline users have until March 31 to recover any files they want from the system. HP will be giving users a full (not pro-rated) refund of fees paid to the system.
Previously: Hands on with HP's online backup application, Upline.
Rafe Needleman writes about start-ups, new technologies, and Web 2.0 products, as editor of CNET's Webware. E-mail Rafe. 
-XDMOlson
HP continually evaluates product lines and has decided to discontinue the HP Upline service on March 31, 2009.
HP will no longer be backing up your files to the HP Upline servers as of Feb 26, 2009 at 8 am Pacific time. HP will keep the file restore feature of the Upline service operational through March 31, 2009 Pacific time in order for you to download any files you have backed up to Upline.
If you have a paid subscription to HP Upline, you will be refunded the full amount of the fees you paid for the service. That refund will be credited to the credit card account or PayPal account that you used to subscribe to the Upline service. If you do not receive the refund prior to March 31, 2009, please contact our customer service team at https://www.upline.com/support/email.aspx.
HP looks forward to offering you additional technology products and services in the future.
Thank you.
HP Upline team
Frequently Asked Questions:
How do I restore files that are missing from my computer?
Files that are missing from your computer appear within the Missing Files window of the Upline desktop application.
Click 'Retrieve All' to restore all missing files to your computer or select individual files to restore and click 'Retrieve'.
How do I uninstall the Upline software from my computer?
Exit the Upline desktop application.
For Windows XP users: Uninstall the software using Add or Remove Programs in the Control Panel.
For Windows Vista users: Uninstall the software using Uninstall a Program in the Control Panel.
How do I turn off the Backup Summary message which happens after each attempted backup?
Click the 'Settings' link within the Upline desktop application.
Uncheck the 'Show Backup or Retrieval summary' box that appears on the Schedule tab and click 'OK'.
You will need to provide your password for the change to take effect if you are using the Upline feature to prompt for password when making changes to settings.
Make sure your HP emails always go straight to your inbox. Add us-bulletins@your.hp.com to your address book! Need Help?
If you have terminated HP Upline service or would prefer not to receive service updates, please reply to upline-notifications@hp.com.
FA has more features than all the others:
? Access, Directly Edit Files Online
? Share Files, Folders, Photos, Video/MP3
? Share files of Unlimited Size directly from Outlook
? Map Network Drive with WebDAV
? Automatic Backup and Folder Sync
? Receive Files using Dropbox Links
? View All Kinds of Documents and Pictures Online
? Stream Videos and Music Online
? Supports Windows, Mac, IPhone, Mobile
? Search Content, Define Custom MetaData
? SSL, Secure FTP, HTTPS WebDAV, Blowfish
? Add SubAccounts to Create Workgroups/Teams
? Version History with Checkin-Checkout
? Email Notifications with Shared Folder Actions
? Private Sites for Businesses
Free account signup:
https://secure.filesanywhere.com
Enjoy
Tim
SafeCopy Backup, http://www.safecopybacup.com, is offering a 10% discount to HP Upline customers. Keep in mind SafeCopy is already 1/3 the cost of the HP Upline Family Plan which is limited to 3 users.
With SafeCopy you can purchase ONE account for ALL your computers. Works on Mac, PC, iPhone, Smartphone. SafeCopy also allows you to easily share files over 1GB.
Promo code of ?upline? is good through April 15th.
- by XDMOlson March 4, 2009 7:40 PM PST
- HP is no longer be backing up your files to the HP Upline servers as of Feb 26, 2009 at 8 am PST. HP will keep the file restore feature of the Upline service operational through March 31, 2009 PST in order for you to download any files you have backed up to Upline. Get your music, your pictures, your videos, your documents. I would not recommend waiting until the last day. Get it done today...!
- Like this Reply to this comment
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(6 Comments)Once you've retrieved them, ElephantDrive.com offers packages that are designed to protect the digital assets of individuals, SMBs, and large organizations. Consumers with questions about transferring their digital assets over to ElephantDrive.com can check out our FAQ page.
https://www.elephantdrive.com/help/faq.aspx
ElephantDrive.com is offering a 50% discount for HP Upline consumers who signup for a subscription by clicking the following link. No promo code needed. http://www.elephantdrive.com/m/ct.aspx?ici=291
I hear you all saying...will ElephantDrive.com features allow me to backup and collaborate too. Yes...check out our just re-tooled Web based application, Explorer and our TrunkDrive for Windows and Mac, and our ElephantDesktop.
Matt K. Olson
Consultant @ ElephantDrive.com