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November 17, 2008 8:30 AM PST

Slick data-visualizer launched for QuickBooks users

by Rafe Needleman

Intuit is announcing on Monday a Flash-based Web service that companies can use to geographically visualize their customer data and business activity.

Customer Explorer is being unveiled at this week's Adobe Max conference in San Francisco. Customer Explorer, available at the Intuit Workplace, imports QuickBooks data and overlays it on a live map.

Users can view where their customers are clustering or which regions generate the most revenue. They can also generate time slices of the data, much like a moving weather map, to see how their business has been evolving. And they can overlay regional demographic information, such as median household income.

This free version of SpatialKey was created by Universal Mind.

This map is animated and shows customer density growth over time.

(Credit: Universal Mind)

The app is more than eye candy. Any business owner trying to get a handle on where he or she is successful--and where the business' holes are--can learn something from the service.

The app is also an interesting hybrid service. While it uses QuickBooks users' data, which is stored on their computers, the visualizer melds that data with geographic and demographic information from Web servers to create maps that are displayed via Flash in a browser. It's an interesting and fairly seamless mashup of various public data sets with the user's own data.

On this map, the circled numbers represent clusters of customers, and the shading is demographic data: median household income.

(Credit: Universal Mind)

Previous coverage: Intuit getting into the hosted app business.

Click here for more news on Adobe's Max conference.

Rafe Needleman writes about start-ups, new technologies, and Web 2.0 products, as editor of CNET's Webware. E-mail Rafe.
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by redkardinal1 November 17, 2008 11:03 AM PST
Have been trying to get this to work for an hour + continue to receive a fault code 1009 error. Typical Intuit get you hyped about their product and then can't deliver the goods.
Reply to this comment
by jcsalem November 17, 2008 11:18 AM PST
Redkardinal1,

Sorry to hear about the problem. I'm one of the engineers working on Intuit Workplace and we love the SpatialKey application that Universal Mind created on our platform. I tried it just now and it worked fine (running Flash version 10,0,12,36 on XP/Firefox).

Have you tried going through the support link at the bottom of the application or did you not even get that far? If the latter, there is a "Send Feedback" link at the top of the Workplace pages (e.g., https://workplace.intuit.com/db/main?a=QBDPMyApps) that will reach our support team.

Thanks for trying it out. I hope you will continue to work with us so we can get any problems fixed.

Jim Salem
by dtuckernet November 18, 2008 7:54 AM PST
I had no problem getting the application to work correctly. It looks awesome!
Reply to this comment
by angelaang December 11, 2008 9:58 PM PST
And just try to get a hold of anyone who can help you in customer service!
href="http://www.infinitelyvirtual.com/categories/applications/quickbooks-terminal-server.html">InfinitelyVirtual.com</a>
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