iPhone 2.0 update wreaks havoc on 1st-gen devices
Several bloggers and readers are reporting that when they tried to update the firmware on their iPhones Friday, the devices were "bricked," or rendered unusable.
CNET Blog Network contributor Matt Asay reported around 7 a.m. PDT Friday that when he attempted to use iTunes to update his iPhone, he got an error message and his phone stopped working. He says he can't access contacts or make calls.
CNET News reader Peter8105 reported the same thing Friday morning. Blogger Dave Winer posted the error message he got to his Flickr page Friday morning, and complained of the same bricking phenomenon. He does report that he can still make emergency calls, however.
Just from the few reports trickling in, it appears this is only happening to people who tried to update their firmware Friday. There were no such reports when many iPhone owners were able to update their devices Thursday.
Apple has not responded to requests for comment yet, but at first glance the problem appears to be stemming from the severe overload Apple's iTunes servers experienced Friday as people across the world came out to buy the iPhone 3G.
We'll keep updating the story, but let us know in the comments section if you're having similar problems with the 2.0 firmware update Friday.
Update 11:20 a.m. PDT: A reader added the text of a note he received from Apple in the comments. Apple blames the problem on "network congestion on the iTunes server," but says you should be able to update or restore the firmware once the traffic dies down.
Update 2:20 p.m. PDT: Many readers are reporting that they have been able to restore or update their iPhones now.
Erica Ogg is a CNET News reporter who covers Apple, HP, Dell, and other PC makers, as well as the consumer electronics industry. She's also one of the hosts of CNET News' Daily Podcast. In her non-work life, she's a history geek, a loyal Dodgers fan, and a mac-and-cheese connoisseur. E-mail Erica. 

Dear ,
Due to network congestion on the iTunes server, you may not be able to update or restore the software on your iPhone. Once the congestion has decreased the software should be available for you to update. It would be advisable to attempt the update later on today.
If you have attempted to restore your iPhone and it is currently in recovery mode, you will not be able to use your iPhone until the software has been restored or updated. A temporary solution may be to use your SIM in another AT&T phone or have your calls forwarded to a phone you have access to.
We apologize for the inconvenience this may have caused.
If you would like to voice your concerns to Apple about this, feel free to visit apple.com/feedback
Thank-you for your patience on this matter.
Regards,
Your Apple Care Team
Important: This is a send-only email account. Please do not reply to this email message.
If you need further technical assistance with Apple products, please visit http://www.apple.com/support/ or call 1-800-APL-CARE. To purchase products from the Apple Store, visit http://www.apple.com/store/ or call 1-800-MY-APPLE.
I think everyone this has affected should get compensated in some way ... like a credit from AT&T or something for the MONUMENTAL inconvenience.
8GB 1st Gen
Is anyone else's phone in this state?
- by SFergs July 11, 2008 11:43 AM PDT
- My 1st gen. brick has been plugged in since about 8 this morning. iTunes updated but firmware bricked my brick and I like saying, "brick". Hey, at least I sync my brick @ work so if it's not fixed by the time my van pool leaves, I won't be able to bother any of my friends or family this weekend... Home CPU motherboard died so no chance of syncing to a different iTunes library
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