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March 27, 2008 11:31 AM PDT

Ode to a headphone cable

by Jasmine France
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Sadness.

(Credit: CNET Networks/Donald Bell)

Not too long ago, at the end of the inaugural post for my reoccurring Q&A feature, MP3 Mailbox Monday, I threw in a little tip about how to store your headphones while not using them with your MP3 player. To reiterate: you should avoid wrapping your earphones around your device while leaving the plug in the jack, because it puts stress on the cable and can cause damage to the wires inside. Perhaps it seemed that this tip was just some good advice from someone who has your best interests at heart (me, of course), or maybe it came off as preachy, or maybe you just thought: "well, duh."

If you were in this last camp, you hit the nail on the head. The reason I chose that moment to bestow this little tidbit upon Crave readers is due to the fact that I'd recently pulled out my Creative Zen V Plus, unwound my Shure SE310s, and discovered, much to my dismay, that there was a crack in the cable next to the plug and the wires inside were exposed and in danger of fraying. Ouch. Not that I wasn't aware of the fact that this was not the best way to be storing my $300 headphones. After all, Shure doesn't include that nice hardshell case for decoration. Still, with a cable as thick as that found attached to Shure earphones, damage to the cord was the least of my concern. I was much more worried about what might befall the 'buds being bashed around in my bag, although even that did not inspire me to use the included case on a regular basis.

Correct way to store headphones

(Credit: CNET Networks/Jasmine France)

You may rightfully wonder at this point why I wouldn't make use of such a handy accessory. Well, first of all, I'm lazy. That's right. I said it. And before you go condemning me for readily admitting to my indulgence in one of the seven deadly sins, I'd like a show of hands from the people who store their headphones in the way that I've mentioned above. That's what I thought. OK, I can't actually see you. But I would guess at least half of MP3 player users employ the cable-wrap method, which, by the way, is not as bad if you actually unplug the headphones first. But I also have trouble with this seemingly effortless step--even though I have experienced first-hand the damage that may be inflicted. What it really boils down to is habit: I have to train myself to store my earphones in a way more conducive to their health.

Incorrect way to store headphones

(Credit: CNET Networks/Corinne Schulze)

If you share this habit, it's probably a good idea to break it--broken headphones do not a happy music listener make. And if this can happen to a top-of-the-line pair of earphones, it's a risk for many sets out there. Yes, it would be nice if the cables offered better stress relief close to the plug, but the fact is many of them don't, and the damage is easy to avoid with a little foresight. Luckily for me, the break on my Shure SE310s is actually on the extender cable, rather than the Y cable connected directly to the earbuds, so it's easy (and cheap) enough to replace. Good thing, too, because although Shure earphones come with a pretty great two-year warranty, this type of damage falls under "user error," and it's up to the company's discretion whether or not they replace it. Not that you couldn't fib a little about how the break came about, but a discerning manufacturer will probably call you out on it. Or maybe--just maybe--if the customer service rep is feeling extra-generous, you might get a nice, new pair of headphones.

For more than five years, Jasmine France has covered a variety of tech products for CNET--from scanners to keyboards to GPS devices--but she's happiest where she is now: sitting atop a pile of MP3 players, "testing" every music service known to man, and jamming a variety of earbuds in every shape and color into her absurdly small ears. E-mail Jasmine.
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headphone storage
by Timmeh71 March 27, 2008 11:54 AM PDT
There are some models of headphones out there where wrapping the cable around the unit is possible. I happen to use a pair of Phillips earbuds that I picked up at Target for around $10. The plug on these is at a right angle making it possible to wrap your earbuds without worrying about the cable fraying. And the sound isn't too bad either
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My Shure Headphones
by Train448 March 27, 2008 12:32 PM PDT
I too have a pair of Shure Headphones, E4G actually, and the wire split on me too, even using the little handy case they give you. I sent them in for repair and Shure sent me brand new retail versions of the new model. However, part of it was my fault as well. I have an iPhone and bought Shure's adapter for it so I can use my $300 headphones with my $600 iPhone (silly early adapter that I was). Cramming all that with some other accessories I picked up along the way forced me to spend 20 bucks and get the super-sized case to see if that will prevent them from splitting this time. Their warranty is great and I never knew that that condition was 'user error'. I guess I am just fortunate that I was one of the lucky ones to get brand new ones as you say. of course for $300 that cable insulation should be a lot tougher. I love them though, best headphones I have ever had. If you can afford it of course..
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Shure? For sure!
by phun-ky March 27, 2008 12:33 PM PDT
I must stand up for Shure here. I'm using their earphones (E4c) for quite some time. Not only these are excellent earphones but they also come with the right angle plug and a decent wire. One should not have a problem leaving them plugged in although I DO NOT do that nor recommend doing that anyway!
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a solution!
by rgiroux March 27, 2008 12:37 PM PDT
Mistake 1 - owning earbuds that cost more than your player
Mistake 2 wrapping them as tightly as possible around said player.

I've gone through 4 sets of sony earbuds at $40 a pop...over 8 years. They will eventually have this problem, but as long as you leave a little slack at the end before wrapping, you'll get a thousand or so wrapping and unwrapping cycles before they go. That's worth way more than 2 years of carrying around a case and dealing with that everywhere I go.
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As I read the 1st paragraph ...
by Syndrical.One March 27, 2008 12:47 PM PDT
... a tear came down my eye as I checked my P2.
Lo & behold, there it is; with the headphone cable wrapped around it. I guess I should think of a new way to store my headphones.

Or buy some Bluetooth ones :-)
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Shame on Shure!
by jmpetersen March 27, 2008 12:51 PM PDT
That little round case is still too tight of a wind for the rather bulky cable on my
old Shure EC2's. I now have a bit of static on the plug post side whenever the
cord moves into a certain position, so I know the strain relief is not as resilient
as one expects at that price range.

But I've cut, burned, worn out enough cords that now I only deal with models
like the Ultimate Ears that have replacement cables ; )
Reply to this comment
1 year max.
by Robin VdP March 27, 2008 1:06 PM PDT
The maximum lifetime of my ear buds is 1 year.
I don't wrap them up around my mp3.
I always wrap them around my hand and put them in my pocket.
The case seems a little bit to big to store them in your pocket.

I think its because my mp3 is always in my pocket while cycling to school. So the connector always moves around.
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by dojomite March 27, 2008 3:16 PM PDT
Every single pair of headphones i have ever had has broken because of the wire by the plug. My bose triport IE still broke when stored in the case provided.
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by Jasmineflower March 28, 2008 10:59 AM PDT
I found the feedback here quite interesting, particularly that mentioning that this kind of break has been known to happen even when the headphones are wound and stored in the case (clearly, I am not so great at implementing such storage methods). How absurd! Not that you should expect one pair of earphones to last a lifetime, but still. Thanks for all the comments, guys! :)
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by RenoDavid March 29, 2008 12:06 AM PDT
OT, but I just wanted to say that I love Shure! When I was a broke college student (many years ago) I sent them a stylus that, I believe, one of my roommates had destroyed. They were kind enough to send me a free replacement (with a note saying that the damage appeared to be user caused). Believe me, such customer service has never been forgotten, and I'm still loyal Shure user, including buying a set of their pricey E4c earphones a few years ago.
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by wizkids32 April 2, 2008 2:35 PM PDT
That has happened to me too I am using a Sonny ones that I brought at Staples with a curve in it at the end were you plug it in the MP3 player and so far it hasn't fraided at all.
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