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October 9, 2007 10:40 AM PDT

Verizon Wireless kicks off Worry Free Guarantee

by Nicole Lee
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Verizon Wireless

Verizon Wireless

(Credit: Verizon Wireless)

This week marks Verizon's first attempt at enforcing its "Worry Free Guarantee," a new policy that will allow Verizon customers to change plans without having to extend their contracts. The guarantee also includes a test-drive offer that will let customers try out the Verizon service for 30 days risk-free. Customers can also receive a free phone every two years if they sign up for a calling plan of at least $34.99 plus a two-year contract renewal. It's about time Verizon got hip to this, as other carriers like T-Mobile and Alltel have allowed this for quite a while now.

Nicole Lee is an associate editor for CNET, covering cell phones, Bluetooth headsets, and all things mobile. She's also a fan of comic books, video games, and of course, shiny gadgets. E-mail Nicole.
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Tmobile comment incorrect
by marcvl October 9, 2007 4:00 PM PDT
I have a Tmobile subscription and they won't allow me to change my wireless <br />plan without extending my contract for another 2 years. I tried it just a few <br />weeks ago. So, the information in your article is incorrect.
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