• On The Insider: Britney's Bikini-Clad Top 10
August 14, 2007 11:20 AM PDT

Oops. Palm pulls Verizon Treo 700 updates

by Bonnie Cha
  • Font size
  • Print
  • 4 comments
Palm

Palm

(Credit: Palm)

Doh! Palm has pulled its software updates for the Verizon Wireless Treo 700p and Treo 700w/700wx after numerous customer complaints about connectivity issues. A statement on Palm's Web site says the update was taken down "... as a result of increasing customer reports of network connectivity issues following the updates. We are currently investigating the issue and will re-post as soon as they become available. The reported error displays 'Error 3000 - Data network is not available' when attempting to connect to the data network. This error does not affect your device or personal data in any other way. Thank you for your patience."

No word on when Palm will issue a new patch, but affected customers should contact Verizon immediately for a fix. I'm curious, has anyone run into this problem?

[Source: Brighthand]

Bonnie Cha is a senior editor for CNET, covering smartphones and GPS. When she's not testing the latest gadgets, you can find her chasing after her crazy lab or surfing in the chilly waters of Northern California. E-mail Bonnie.
Recent posts from Crave
Panasonic updates 3-chip camcorders
Nissan Juke set to debut in New York
preGAME 02: Heavy Rain
On Call: When will we see a new iPhone?
Intel taps student's robot for processor demo
What would you pay for an e-book?
Audio-Technica headphones offer noise cancellation and affordable sound
LG SL80 series LCD TV puts style first
Add a Comment (Log in or register) (4 Comments)
  • prev
  • next
700P Firmware update
by wfwii0814 August 14, 2007 2:16 PM PDT
I updated to the newest firmware about two weeks ago and have had no problems whatsoever. Bluetooth connectivity much improved and data connections are solid. I am suprised they have pulled the firmware update.
Reply to this comment
700P Firmware update
by wfwii0814 August 14, 2007 2:16 PM PDT
I updated to the newest firmware about two weeks ago and have had no problems whatsoever. Bluetooth connectivity much improved and data connections are solid. I am suprised they have pulled the firmware update.
Reply to this comment
Finally.... Update nothing but problems for data
by jared4j August 14, 2007 6:22 PM PDT
I installed the update shortly after it came out and as far as data is concerned it was nothing but problems on my 700W. Bluetooth improved substantially, I had no more problems with my jawbone headset, but the data portion of the phone was essentially useless, slow, and nearly impossible to use. <br /><br />A local Verizon store provided me with a "new" (read refurbished) 700W as a replacement handset that still had the old software on it. Hopefully Palm fixes this error soon and gets a fully functional update posted as the improved bluetooth was very nice.
Reply to this comment
Finally.... Update nothing but problems for data
by jared4j August 14, 2007 6:22 PM PDT
I installed the update shortly after it came out and as far as data is concerned it was nothing but problems on my 700W. Bluetooth improved substantially, I had no more problems with my jawbone headset, but the data portion of the phone was essentially useless, slow, and nearly impossible to use. <br /><br />A local Verizon store provided me with a "new" (read refurbished) 700W as a replacement handset that still had the old software on it. Hopefully Palm fixes this error soon and gets a fully functional update posted as the improved bluetooth was very nice.
Reply to this comment
(4 Comments)
  • prev
  • next
advertisement

About Crave

The name says it all. Crave is our blog about gorgeous gadgets and other crushworthy stuff. If you would like to contact Crave with a tip or comment, please write to: crave@cnet.com

Add this feed to your online news reader

Crave topics

Google's social side aims for some Buzz

Facebook and Twitter are the darlings of the social-media world, not Google--which hopes to change that with Buzz, betting it can organize your online social life.

Watching the birth of a gaming start-up

Stewart Butterfield and his friends are back at it with a new company. CNET's Daniel Terdiman was given exclusive, behind-the-scenes access as they built it from scratch.