June 26, 2007 9:11 AM PDT

Down with reflective screens

by John P. Falcone
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shaving mirror

The latest in flat-screen technology

(Credit: W. Partridge & Co., Ltd.)

I'm in the market for a new laptop, and I was immediately drawn to the Dell XPS M1330 the minute it appeared in the CNET Labs last week. It's easily one of the slickest-looking Windows laptops I've seen in a long time, and despite its ultraportable size, it still packs all the serious computing horsepower and features I'm looking for, including a slot-loading DVD burner, HDMI output, and a built-in flash media reader. I was seriously ready to budget out $2,000 for this thing--until I noticed the screen.

The M1330 is only available with what Dell calls a "TrueLife" display. According to Dell's Web site, TrueLife delivers "crisper images, brilliant colors, sharp contrast, wider viewing angles, and reduced eye fatigue." That may all be perfectly true, but the problem is that TrueLife is a reflective display. So staring at the M1330 is like looking at yourself in the mirror. Maybe the contrast and black levels are better, but I wouldn't know--I'm too busy being distracted by the reflection of myself and the rest of the room behind me.

Dell, of course, isn't the only manufacturer that offers this "advantage." Pretty much every other PC manufacturer does, too--Apple, HP, Gateway, you name it. Senior Editor Dan Ackerman tells me that glossy screens tend to be the default option on "consumer" laptops, while nonreflective matte screens remain the standard for "business" notebooks. Some manufacturers let you choose between the two for build-to-order models, but Dell--at least at this point--is only offering the reflective TrueLife screens on the M1330.

laptop screen reflection

Reflective screen technology in action

(Credit: Notebook Review)

It's not just laptops that suffer from this scourge. TVs have long had reflection problems, too. In the flat-panel world, LCDs always had the advantage of flat matte (nonreflective) screens, while plasmas were burdened with a pane of reflective glass. But that's no longer an axiomatic law: the Panasonic TH-PX77U plasma line has a matte filter that does an impressive job at reducing room reflections, while the Samsung LN-T65F LCD series adds a reflective coating to improve contrast and brightness levels. Mission accomplished--the Samsung delivers one of the best images we've seen to date on an LCD TV. But--for me, at least--the mirrorlike reflectivity is a price I'm not willing to pay, no matter how good the improvement in black level.

By comparison, Samsung offers a nearly identical line--the LN-T61F series--that utilizes a good ole flat matte screen instead. Yes, the picture quality isn't quite as good, but I'd take a T61F model over a T65F any day, if only because I could enjoy a movie or TV show without seeing my living room reflected back at me on the screen.

There are, of course, plenty of people who seem to prefer the advantages offered by the reflective glossy screens, but it seems to be enough of an issue that Googling "glossy vs. matte screens" can find you an impressively passionate flame war or two. Personally, I have no problem with a difference of opinion--it comes down to individual taste, after all. I'd just prefer for manufacturers to let the consumer decide, rather than forcing the glossy option on those of us who'd prefer plain old flat matte.

So here's hoping Dell adds a matte screen option to its XPS M1330 build-to-order page. Until then, I just can't wait to see how shiny the iPhone's glass screen is.

John P. Falcone covers home theater and network entertainment products. He's been writing for CNET since 2002.
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Add a Comment (Log in or register) Showing 1 of 3 pages (48 Comments)
I'm amazed that...
by swrobel June 26, 2007 9:22 AM PDT
they still haven't moved the arrow keys down so that the right shift key isn't in that awkward position! I have a Dell 700m and I love it (especially the reflective screen, which I think is AWESOME) but I HATE the right-shift key position! Come on Dell, just about everyone else out there has figured it out (and how hard is it to figure that out). The keys don't need to be arranged in a perfect rectangle...
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I'm amazed that...
by swrobel June 26, 2007 9:22 AM PDT
they still haven't moved the arrow keys down so that the right shift key isn't in that awkward position! I have a Dell 700m and I love it (especially the reflective screen, which I think is AWESOME) but I HATE the right-shift key position! Come on Dell, just about everyone else out there has figured it out (and how hard is it to figure that out). The keys don't need to be arranged in a perfect rectangle...
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I'll second that!
by electron6 June 26, 2007 2:44 PM PDT
Yes, some people may like them but for heaven's sake, reflective screens shouldn't be mandatory. I was surprised that CNET gave the black Apple MacBook an 8.2 rating, even though it is saddled with this design flaw that you have to bump up to the MacBook Pro to avoid. That's another $1,000!
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I'll second that!
by electron6 June 26, 2007 2:44 PM PDT
Yes, some people may like them but for heaven's sake, reflective screens shouldn't be mandatory. I was surprised that CNET gave the black Apple MacBook an 8.2 rating, even though it is saddled with this design flaw that you have to bump up to the MacBook Pro to avoid. That's another $1,000!
Reply to this comment
Reflective's only good when...
by genotypewriter June 27, 2007 2:53 AM PDT
... watching movies since, for some reason (deeper blacks?), it makes the compression artifacts less obvious than the non-reflective ones. But it's a small matter that anyone can get used to.

Apart from that, I just hate reflective screens for the same reasons mentioned by everyone.
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Reflective's only good when...
by genotypewriter June 27, 2007 2:53 AM PDT
... watching movies since, for some reason (deeper blacks?), it makes the compression artifacts less obvious than the non-reflective ones. But it's a small matter that anyone can get used to.

Apart from that, I just hate reflective screens for the same reasons mentioned by everyone.
Reply to this comment
No to Reflective Screen
by markdoiron June 27, 2007 8:12 AM PDT
I completely agree with the article. My own laptop (Dell 6000) has a non-reflective screen, while my son's (Dell 1405) is saddled with a reflective screen. I hate using his--especially when there's a window to be reflected in it. And, I just bought a new TV, and I rejected out-of-hand any TV that was reflective. It's a joy to experience the enhanced viewing pleasure after replacing my old CRT with its screen that reflected my living room lighting, furniture and windows.

--mark d.
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No to Reflective Screen
by markdoiron June 27, 2007 8:12 AM PDT
I completely agree with the article. My own laptop (Dell 6000) has a non-reflective screen, while my son's (Dell 1405) is saddled with a reflective screen. I hate using his--especially when there's a window to be reflected in it. And, I just bought a new TV, and I rejected out-of-hand any TV that was reflective. It's a joy to experience the enhanced viewing pleasure after replacing my old CRT with its screen that reflected my living room lighting, furniture and windows.

--mark d.
Reply to this comment
That mirror picture was priceless.
by doublerig June 27, 2007 8:38 AM PDT
I have a laptop with a reflective screen that I occasionally use as a mirror, so that picture of the mirror AS a flat screen really hit the mark.
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That mirror picture was priceless.
by doublerig June 27, 2007 8:38 AM PDT
I have a laptop with a reflective screen that I occasionally use as a mirror, so that picture of the mirror AS a flat screen really hit the mark.
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Let's hear it for choice
by migius June 27, 2007 10:28 AM PDT
Apparently in Europe it is impossible to get a notebook withOUT the annoying reflective screen. Not even on special order, from any manufacturer, anywhere in Europe. So when I bought a notebook a few months ago, I had to bend over backwards so as to order it from the US, and then they wouldn't send it because my billing address is non-US, even though my credit card is from an American bank and the shipping address was in the continental US. I won't get into the flame war but honestly, for there to be a flame war in the first place, that means there are enough of us on BOTH sides of this issue. It's a bit funny that the manufacturers would choose to ignore half of us.
Reply to this comment
Let's hear it for choice
by migius June 27, 2007 10:28 AM PDT
Apparently in Europe it is impossible to get a notebook withOUT the annoying reflective screen. Not even on special order, from any manufacturer, anywhere in Europe. So when I bought a notebook a few months ago, I had to bend over backwards so as to order it from the US, and then they wouldn't send it because my billing address is non-US, even though my credit card is from an American bank and the shipping address was in the continental US. I won't get into the flame war but honestly, for there to be a flame war in the first place, that means there are enough of us on BOTH sides of this issue. It's a bit funny that the manufacturers would choose to ignore half of us.
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In refereance to the point made below
by Stabbing_The_Drama June 27, 2007 10:43 AM PDT
I have no idea what you're on about.
We have the choice between the two screen types on all customisable laptops that I've seen, and that's a lot.
It's true they all set glossy as default, but that's easily rectified and I've never seen a price difference between the two.
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In refereance to the point made below
by Stabbing_The_Drama June 27, 2007 10:43 AM PDT
I have no idea what you're on about.
We have the choice between the two screen types on all customisable laptops that I've seen, and that's a lot.
It's true they all set glossy as default, but that's easily rectified and I've never seen a price difference between the two.
Reply to this comment
reflecting everywhere
by acmwallace1 June 27, 2007 11:45 AM PDT
I really noticed this on a long plane flight. Trying to watch a movie on the seatback screen while I was wearing a light yellow shirt... blech. Down with reflective screens.
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reflecting everywhere
by acmwallace1 June 27, 2007 11:45 AM PDT
I really noticed this on a long plane flight. Trying to watch a movie on the seatback screen while I was wearing a light yellow shirt... blech. Down with reflective screens.
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I returned Dell XPS1210
by GingerSnap9 June 27, 2007 12:13 PM PDT
I bought Dell XPS1210 in April. I used it for a few days. I liked everything about the laptop except for the reflective screen. I couldn't stand the reflection in my office. Worse yet, I took it out to my backyard to work in the lawn chair, and I couldn't read the screen at all. I ended up returning the laptop to Dell. Down with the reflective screen!
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I returned Dell XPS1210
by GingerSnap9 June 27, 2007 12:13 PM PDT
I bought Dell XPS1210 in April. I used it for a few days. I liked everything about the laptop except for the reflective screen. I couldn't stand the reflection in my office. Worse yet, I took it out to my backyard to work in the lawn chair, and I couldn't read the screen at all. I ended up returning the laptop to Dell. Down with the reflective screen!
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Just say NAY to reflective screens
by CheddarTrek June 27, 2007 8:11 PM PDT
I bought the XPS M1210... I was very happy with every aspect of it except the screen. I returned it.

Laptops, and ultraportables especially, are meant to be carried around. There are a lot of great performing, lightweight, small laptops out there for this purpose. The problem is that once you've taken it with you somewhere, you can't see it to make use of it. Or maybe you can see it a little, but you have to strain your eyes and try to find a dark closet to sit in to manage that much.

If the m1330 had a matte/anti-glare screen, I would have bought one already. As it is, I'm not even considering it.

So... do you think there is any chance that they might add the option? I seriously doubt it, but I'd love to know.
Reply to this comment
Just say NAY to reflective screens
by CheddarTrek June 27, 2007 8:11 PM PDT
I bought the XPS M1210... I was very happy with every aspect of it except the screen. I returned it.

Laptops, and ultraportables especially, are meant to be carried around. There are a lot of great performing, lightweight, small laptops out there for this purpose. The problem is that once you've taken it with you somewhere, you can't see it to make use of it. Or maybe you can see it a little, but you have to strain your eyes and try to find a dark closet to sit in to manage that much.

If the m1330 had a matte/anti-glare screen, I would have bought one already. As it is, I'm not even considering it.

So... do you think there is any chance that they might add the option? I seriously doubt it, but I'd love to know.
Reply to this comment
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