Down with reflective screens
The latest in flat-screen technology
(Credit: W. Partridge & Co., Ltd.)I'm in the market for a new laptop, and I was immediately drawn to the Dell XPS M1330 the minute it appeared in the CNET Labs last week. It's easily one of the slickest-looking Windows laptops I've seen in a long time, and despite its ultraportable size, it still packs all the serious computing horsepower and features I'm looking for, including a slot-loading DVD burner, HDMI output, and a built-in flash media reader. I was seriously ready to budget out $2,000 for this thing--until I noticed the screen.
The M1330 is only available with what Dell calls a "TrueLife" display. According to Dell's Web site, TrueLife delivers "crisper images, brilliant colors, sharp contrast, wider viewing angles, and reduced eye fatigue." That may all be perfectly true, but the problem is that TrueLife is a reflective display. So staring at the M1330 is like looking at yourself in the mirror. Maybe the contrast and black levels are better, but I wouldn't know--I'm too busy being distracted by the reflection of myself and the rest of the room behind me.
Dell, of course, isn't the only manufacturer that offers this "advantage." Pretty much every other PC manufacturer does, too--Apple, HP, Gateway, you name it. Senior Editor Dan Ackerman tells me that glossy screens tend to be the default option on "consumer" laptops, while nonreflective matte screens remain the standard for "business" notebooks. Some manufacturers let you choose between the two for build-to-order models, but Dell--at least at this point--is only offering the reflective TrueLife screens on the M1330.
Reflective screen technology in action
(Credit: Notebook Review)It's not just laptops that suffer from this scourge. TVs have long had reflection problems, too. In the flat-panel world, LCDs always had the advantage of flat matte (nonreflective) screens, while plasmas were burdened with a pane of reflective glass. But that's no longer an axiomatic law: the Panasonic TH-PX77U plasma line has a matte filter that does an impressive job at reducing room reflections, while the Samsung LN-T65F LCD series adds a reflective coating to improve contrast and brightness levels. Mission accomplished--the Samsung delivers one of the best images we've seen to date on an LCD TV. But--for me, at least--the mirrorlike reflectivity is a price I'm not willing to pay, no matter how good the improvement in black level.
By comparison, Samsung offers a nearly identical line--the LN-T61F series--that utilizes a good ole flat matte screen instead. Yes, the picture quality isn't quite as good, but I'd take a T61F model over a T65F any day, if only because I could enjoy a movie or TV show without seeing my living room reflected back at me on the screen.
There are, of course, plenty of people who seem to prefer the advantages offered by the reflective glossy screens, but it seems to be enough of an issue that Googling "glossy vs. matte screens" can find you an impressively passionate flame war or two. Personally, I have no problem with a difference of opinion--it comes down to individual taste, after all. I'd just prefer for manufacturers to let the consumer decide, rather than forcing the glossy option on those of us who'd prefer plain old flat matte.
So here's hoping Dell adds a matte screen option to its XPS M1330 build-to-order page. Until then, I just can't wait to see how shiny the iPhone's glass screen is.
John P. Falcone covers home theater and network entertainment products. He's been writing for CNET since 2002. 

Apart from that, I just hate reflective screens for the same reasons mentioned by everyone.
Apart from that, I just hate reflective screens for the same reasons mentioned by everyone.
--mark d.
--mark d.
We have the choice between the two screen types on all customisable laptops that I've seen, and that's a lot.
It's true they all set glossy as default, but that's easily rectified and I've never seen a price difference between the two.
We have the choice between the two screen types on all customisable laptops that I've seen, and that's a lot.
It's true they all set glossy as default, but that's easily rectified and I've never seen a price difference between the two.
Laptops, and ultraportables especially, are meant to be carried around. There are a lot of great performing, lightweight, small laptops out there for this purpose. The problem is that once you've taken it with you somewhere, you can't see it to make use of it. Or maybe you can see it a little, but you have to strain your eyes and try to find a dark closet to sit in to manage that much.
If the m1330 had a matte/anti-glare screen, I would have bought one already. As it is, I'm not even considering it.
So... do you think there is any chance that they might add the option? I seriously doubt it, but I'd love to know.
- Just say NAY to reflective screens
- by CheddarTrek June 27, 2007 8:11 PM PDT
- I bought the XPS M1210... I was very happy with every aspect of it except the screen. I returned it.
- Like this Reply to this comment
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Showing 1 of 3 pages (48 Comments)Laptops, and ultraportables especially, are meant to be carried around. There are a lot of great performing, lightweight, small laptops out there for this purpose. The problem is that once you've taken it with you somewhere, you can't see it to make use of it. Or maybe you can see it a little, but you have to strain your eyes and try to find a dark closet to sit in to manage that much.
If the m1330 had a matte/anti-glare screen, I would have bought one already. As it is, I'm not even considering it.
So... do you think there is any chance that they might add the option? I seriously doubt it, but I'd love to know.