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June 4, 2007 4:30 PM PDT

What the iPhone commercials tell us

by Kent German

Apple iPhone watchers breathed a collective sigh of relief yesterday when TV commercials shown during 60 Minutes revealed the June 29 release date at long last. From our perspective we don't know what's better--finally putting an end to five months of rumors or actually getting more information about a cell phone that has sent people into hysterics (yes, I'm including Crave in that group).

iPhone in size

(Credit: Apple)

Though the commercials didn't tell us much more than what we already know, they do let us get a look at the device in action. Here's what we saw.

Let you fingers do the walking: Though we've known since January that the iPhone will shun almost all buttons as we know them, it's clear from the commercials that you'll use the touch screen for everything--even for turning it on. Instead of pressing a power button, the now-famous hand that demonstrates the handset swiped its finger across the display to unlock it. On the other hand, we're unclear if locking the iPhone again then turns off the phone and data connectivity. Yes, iPods have always lacked a dedicated power button but this will be a new thing for anyone who doesn't use a Treo. Also, it looks like the Talk and End buttons only show up when you place or receive a call.

Admittedly, the touch interface looks quite lovely. We especially like the fluid onscreen motion when scrolling through your album art and photos. On the other hand we're still a bit skeptical of the virtual keyboard. On its site, Apple promises that "the keyboard is predictive, so it prevents and corrects mistakes, making it easier and more efficient to use than the small plastic keyboards on many smart phones." Yet the commercial shows the user typing with one finger while holding the iPhone in his other hand. That's hardly an efficient way to bang out text messages or e-mails, particularly if you have no tactile feedback. To be fair, we might feel differently once we try it ourselves, but until then we don't buy the theory that the iPhone signals the end of cell phone buttons.

Scroll through your music

(Credit: Apple)

We'll also be interested to see whether the display can handle lots of wear and tear while not attracting fingerprints and smudges. Though the Boy Genius Report claims the screen will be "surprisingly resistant to smudges and blemishes," will that still be true if you text while eating French fries? We'll see.

Flip it: We also like that, thanks to the handset's accelerometer, the display will adjust the display's orientation automatically when you flip the iPhone on its side. At the moment most cell phones require you to press a button to make such a switch, so the iPhone does save us a step. The switch seems pretty quick as well.

Easy Internet: As expected, the Safari browser will display full HTML pages in all their glory. It's no secret that Web pages viewed on a WAP browser aren't fun, and though the iPhone won't be the first cell phone to support full HTML, it does offer the ability to zoom in and scroll around with a finger swipe. The search and mapping functions also looked cool and especially user-friendly. On the commercial, the user searched for "seafood" in San Francisco and got a map of the city with fishy restaurants shown by location. When selecting a specific restaurant he got the restaurant's phone number, Web site, street address, and directions. Touching the phone number was then all he needed to call for a reservation. And speaking of searching, the iPhone will support both Yahoo and Google.

Or surf the Web

(Credit: Apple)

Beyond the commercials, Apple's Web site offers several how-to demonstrations for important functions. Among them are the following.

Making calls: After placing a call, you'll have a static onscreen menu for a variety of commands, including mute, hold, speaker (nice!), phone book access, keypad, and add call. The latter allows you to activate conference calling simply, though it's not that much easier than on many other cell phones.

Voice mail: Much has been made over the iPhone's visual voice mail that will allow you to choose from a list and go directly to the voice mail you want to hear. It all looks quite nifty, and considering it's the first such feature, it should be one aspect of the iPhone that will be worth its hype.

Texting: Like many smart phones, the iPhone will display text conversations in their entirety rather than displaying messages individually. We're not sure if it will support instant messaging (darn) but you'll get e-mail.

Wireless and mapping

(Credit: Apple)

Photos: As I said above, the photo-scrolling visuals promise to be very pretty. Using your finger you'll also be able zoom photos (using the pinching method that Steve Jobs demonstrated onstage at MacWorld) and move around the images once you've zoomed in. With each photo, you'll also be given the option to use it as wallpaper, send it to a friend, or assign to a contact for caller ID. That latter is nothing really new but it it's worth mentioning just the same.

Music: Music will be displayed similarly to how you see it on an iPod. You'll be able to find songs by title and by artist and then when in an artist menu, you'll be able to search by album as well. It appears that when held vertically the iPhone will display albums in a simple mode, but when you turn it sideways it will use the attractive album flipping that I previously mentioned. You'll also get a shuffle mode and you'll be able to display songs by recently added, recently played, the top-rated, and the 25 most-played tracks. On the other hand, you still won't be able to download music over the air and you won't get an FM radio. Pardon me, but that's just poor planning. The commercial simulated music quality but we'll hold our opinion until we get it in our hands.

Volume controls and Play/Pause buttons will be on the screen, and you'll also use your finger to scroll through lists. From what we can tell, though, you'll have to do a lot of finger swipes to get through a long list. It doesn't seem like you'll be able to swipe and pause to keep moving through the list until you lift your finger.

More on mapping: Thankfully, Google Maps are integrated as part of the iPhone. That's a huge step above many cell phones that treat Google Maps like a troublesome third-party application. What's more, you'll also get the satellite view of an area. For map geeks like me, that might be the phone's coolest feature of them all.

A sensor rotates the screen automatically

(Credit: Apple)

Still other things we know, some of which you've heard already:

A proximity sensor will turn off the display automatically when you lift the iPhone to your ear for a conversation. We don't see that in other handsets.

An ambient light sensor will adjust the display's brightness for various lighting situations. That's still rare in cell phones but the iPhone won't be the only one to offer it.

OS X will bring things like HTML e-mail and applications a variety of widgets for the weather and stocks.

Wi-Fi, Bluetooth 2.0 and EDGE round out the connectivity options. Again we'll say they lack of 3G is a big disappointment.

Its dimensions are 4.5 inches long by 2.4 inches wide by 0.46 inch thick, with a weight of 4.8 ounces. Thin phone lovers take note.

The battery life is five hours for talking, videos, and Web browsing, and up to 16 hours for music playback. That's about average for a GSM phone if the ratings hold up in lab tests.

The camera is 2.0 megapixels. We'll have to see about photo quality though.

The screen resolution is 320x480 pixels at 160 pixels per inch and it measures 3.5 inches diagonally.

Storage is either 4GB or 8GB.

AT&T will require a new two-year contract for all iPhone buyers (even old long-time customers off their contract). That's a big ouch, particularly at that sky-high price.

Finally, 9to5mac.com is saying that the iPhone will interact with your Mac, iPhoto, and iTunes but it will not appear as a removable drive on your desktop. Also, the battery won't be user-replaceable (unique among cell phones) and though the MacWorld announcement said the iPhone will have an external SIM card slot, this may not be true anymore (also unique among cell phones). Of course that means you won't be able to exchange the SIM card easily, but since the phone will be locked to AT&T that won't be much of an issue anyway. We'll verify the above once we get a unit in our hand but the battery issue is not good if it's true.

So that's about it. Though we're still three and a half weeks from the June 29 release date, we have to admit that it looks promising so far. But will it be worth $499 or $599? That's a question we can't answer just yet. Yes, it's pretty but we have some big usability reservations at the moment. And remember, any cell phone is only as good as the calls it makes.

And now that we know the release date and know a lot more about the iPhone, what can we possibly obsess about until we get our review model? Fortunately, this reader has an idea.

Kent German is a senior editor for cell phone reviews at CNET. When he's not testing the newest handsets on the market, he's blogging about cell phone news for Crave. In his On Call column, he answers reader questions and gives his take on the rapidly changing mobile industry. E-mail Kent.
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No External sim card slot?
by myth90045 June 4, 2007 4:57 PM PDT
I hope that isnt the case. First the battery not being user replaceable was one thing, but if this is true, who knows how things are going to look for the iphone. What if an att user wanted to switch phones? would they have to call customer service to make this happen?? hmm...can i review the Iphone after you had a chance to play with it?? haha
Reply to this comment
Bring Hottie Cha
by rdoumet June 4, 2007 7:27 PM PDT
From the looks of it, the iPhone commercial doesn't tell you anything, rather the
Boy Genius Report does. Do your homework man. Bring me Ms. Cha, I actually
think she is hot!
Reply to this comment
yes, but how does it taste?
by sbee June 4, 2007 7:54 PM PDT
Really? The CNET crave authors haven't tried licking the iPhone yet? How disappointing. That would have been more enlightening than describing each commercial in graphic, wordy, painfully dumbed down detail.
Reply to this comment
The obvious question...
by antarctica77 June 4, 2007 8:01 PM PDT
That nobody is asking is: Will iTunes be selling ringtones?
Reply to this comment
Stupid Question
by mayhakjm June 4, 2007 10:11 PM PDT
No. You should be able to use .mp3 or .aac as a ringtone, and if you can't then the thing is a total piece of crap.
See Jobs' Keynote...
by bigmc6000 June 5, 2007 7:40 AM PDT
He showed the iTunes screen and there was a tab for ringtones. You can either think 1) iTunes will sell ringtones or 2) You can drag a select list of songs to the ringtone tab so you don't have to go through your entire list of music to find your fav ringtones...
Why oh why...
by mongoos150 June 4, 2007 10:33 PM PDT
"And remember, any cell phone is only as good as the calls it makes." - This is what makes it so unfortunate it's on AT&T. Horrible coverage throughout Arizona.
Reply to this comment
by bluejewel13 June 3, 2008 5:13 PM PDT
Really? Horrible in AZ? I am there quite a bit, and never had an issue with my AT&T cell phone/service.
Maybe it's your phone model.
Umm i dont think the commercial was "Real"
by stillatin June 5, 2007 5:54 AM PDT
Im pretty sure the commercial was a rendering and not an actual demonstration of the phone OS, cause it looked ahem "fake as hell". thank you.
Reply to this comment
For the record...
by soloudinhere June 5, 2007 6:05 AM PDT
Visual voicemail isn't unique to the iPhone, and it isn't the first of its kind. This has been available for the blackberry for some time. A service called SimulSays allows you to select individual voicemails and listen to them without using airtime, and a service is also available that transcribes your voicemails so you can read them as text.

www.SimulSays.com

Better yet, it's free. the transcription service charges, but the visual features are free.
Reply to this comment
Does cnet like anything Apple makes?
by natronforever June 5, 2007 8:49 AM PDT
So, I'm just wondering who these people are that text message with greasy
"french fry hands". If there's that many gross weirdos out there that don't
know how to use a napkin and can't wait until lunch break is over to text,
well, then I guess the iPhone won't be a big hit.

Second, the inability to wirelessly sync the iPhone with your computer isn't a
big deal. With a cable, I imagine it will behave much like an iPod and
automatically update itself when plugged in to your computer. Unless the
iPhone could somehow automatically update itself wirelessly by
approximating itself to your computer, then I doubt it would hardly be more
convenient than using a cable. Also, since the USB cable used to sync the
iPhone is likely the same cable used to charge the iPhone, a person would
probably take it with them during travel anyway. It's really not that hard to
plug in a little cable.

Lastly, the forced 2-year contact is hardly unique to AT&T (Cingular). That's a
gripe I have with most all communication companies. They "package" their
products in ways that almost force you to purchase more services than you
want/need and contractually obligate you to maintain it for a long time. I
mean, the dentist doesn't make you sign an exclusive service contract to
receive services, nor does he/she force upon you services that you don't
need. You have a caviity, you get it filled. Why should we have to put up with
such nonsense from other companies? Perhaps if they would offer a superior
product, they wouldn't feel the need to bind us for 2 years in silly
agreements.

Yikes, that was quite the soapbox. I'll get off now.
Reply to this comment
2 out 3 Points
by skshrews June 7, 2007 6:46 PM PDT
The touch screen smudging is an issue, as people inevitably use these things eating, driving, talking. Eventually, like PDA's with touch screens, people will have to use "screen protectors" pasted to the screen, which will take away from the "cool" factor of the Iphone.

Wireless syncing is a great feature that I use all the time with my Palm TX. I can sync from anywhere within Bluetooth/WiFi range. There's one less cord to deal with finding. When syncing is a chore, you naturally avoid doing it.
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User replaceable battery. Who does that
by Ali Pervez June 5, 2007 9:15 AM PDT
I have been using mobile phones since 1998 and I don't remember looking for a new battery for phone on this side of millenium. The batteries have a life longer than the life of the phone itself. Same is actually true for other things like cameras.

I don't carry a spare battery around. Rather keep the charger in office or bag when travelling. Its very rare that a battery cannot last even a day, at the end of which you can put it to charging. Would be an interesting poll to find out how many people actively use more than one batteries.
Reply to this comment
Apple hides the truth
by bob349 June 7, 2007 1:52 PM PDT
Does this phone even support a2dp? It has the cool factor going for it, but thats about it. Lack of external storage, and a probable lack of stereo bluetooth means the iphone just doesn't have the required package for a music phone.
Reply to this comment
What this article tells us
by Fil0403 June 8, 2007 3:41 PM PDT
"(...) finally putting an end to five months of rumors or actually getting more information about a cell phone that has sent people into hysterics (yes, I'm including Crave in that group)."

I can see we can expect another very unbiased review of an Apple product from CNET.
Reply to this comment
Gadget Philosophy...
by mendicants June 9, 2007 11:04 PM PDT
Can a "must have" product be "hyper-hyped"?
And if so, does it become cooler to not want it?
As for me, I don't want an iPhone anymore.
Reply to this comment
2 Megapixels and true convergence
by peter.mortensen June 10, 2007 11:08 PM PDT
It's clear that Apple is trying to combine a phone, music player, web browser, navigation system, camera etc. into one device and truly make all features usable.

It looks like they have understood this way better than all other mobile phone companies.

Most other mobile phone companies can make phones with perhaps longer feature lists but looking at the performance/quality of the individual features they often totally fail and you end up still carrying your digital camera and iPod with you when you go out. I don't care if a product have this or that feature if I don't end up using it because it's too hard to use or performance is too low.

So why is Apple putting a crappy 2 Megapixel sensor in this product when they perfectly know nobody will find that resolution sufficient for today's quality expectations of a digital camera? There might be some sad technical explanation but I'm sure their project team is well aware that this is not good enough to make the iPhone a true convergence device in the sense of replacing your digital camera...I realize nobody else get this point but at least Apple should have realized this issue when discussing usability.

So I guess I still have to carry that old 5MP camera around...WHY APPLE???
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Buy:Nokia,E50,E60,E61,E70,N70,N71,N72,N73,N75,N80,
by mobile111111 June 30, 2007 3:19 AM PDT
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