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March 29, 2007 8:15 AM PDT

CallWave announces Vtxt

by Kent German
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CallWave

CallWave sends voice mails to your phone

(Credit: CallWave)

Speech recognition technologies had a moderate presence at CTIA, and CallWave had one of the biggest announcements with its new Vtxt service. Designed for busy, on-the-go types, Vtxt eliminates the need to scan through long, dull voice mails by sending them to your cell phone. After someone leaves you a voice mail, you'll receive a text message containing the person's name and phone number as well as a summary of the voice mail. The summary is composed using a CallWave-developed algorithm that scans for what it deems as important words, while leaving out any pauses or words like "uh." At present, Vtxt doesn't use live operators to transcribe messages in full but CallWave said that option will be available in the future.

Though we didn't get a live demonstration of Vtxt, we did see an example of a message summary sent to a cell phone. When we compared the summary to the original voice mail, Vtxt did get the important details correct but it had more trouble with proper names. The service still is in a beta testing phase but customers of CallWave's existing products can sign up to try it out. There's nothing to download, instead you just go to the company's Web site and enter your phone number and other information.

We're eager to try Vtxt, especially after CNET's own Rafe Needleman raved about CallWave earlier this year.

Kent German is a senior editor for cell phone reviews at CNET. When he's not testing the newest handsets on the market, he's blogging about cell phone news for Crave. In his On Call column, he answers reader questions and gives his take on the rapidly changing mobile industry. E-mail Kent.
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by waseemchamma April 6, 2008 4:13 PM PDT
I used other services with callwave, and I'm completely dissapointed, they cancle and suspend your account without notification, and when you complain there's no body to talk to or complain who can understand you.

The disconnection and suspension of my account was excused to be a new policy of international users without notification to the user, or warning, and when I asked them why didn't you tell me so I can backup my data they said sorry we missed that! what a crab service!

more importantly they delete all of your records and deny to hand it back to you (as history of transactions).

very disappointed and would warn everyone who's trying to use them. :(
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