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March 1, 2007 10:15 AM PST

Initial hands-on with Netflix Watch Now

by Matthew Moskovciak
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Netflix's Watch Now home page

Netflix's Watch Now home page

(Credit: CNET Networks)

Back in January, we reported on Netflix's new movie streaming service, dubbed Watch Now, but we weren't able to try it out because the "Watch Now" tab never showed up on our account page. Well, thanks to a quick tip from Uneasy Silence (via Gizmodo), we were able to get the Watch Now tab added to our account and take it for a test spin. Well, it wasn't quite that easy. We got the Watch Now tab added to our account without a problem, but were quickly rebuked when it detected we weren't using Internet Explorer. We loaded up IE7, tried to play a movie and then were told we didn't have the most updated version of Windows Media Player. So we downloaded and installed Windows Media Player 11, restarted and tried to watch again. We still got an error message and had to download some additional patches related to Windows DRM. Finally, after that, we got rolling.

Initial set up difficulties aside, once we got the Watch Now service up and running, it worked like a charm. Even on our somewhat sluggish office Internet connection, we had A Clockwork Orange streaming to our PC in less than 15 seconds--very impressive. With such a quick load time we figured the video quality would be less than stellar, but we were pleasantly surprised. It's not quite DVD quality, but it's close. It's definitely a tad bit softer and we could see some video artifacts, so we probably wouldn't want to use it as our main method of watching movies. On the other hand, it's completely acceptable for watching a movie at your computer, where you're probably not expecting home theater perfection. That being said, we definitely noticed some significant variation from movie to movie, which could be a factor either of our download speeds changing or the way Netflix encoded the movies. So while we had no problem getting into Chinatown, we were a little bothered by how soft The World's Fastest Indian looked. We did notice a couple of very small jerks in the video playback, but it was infrequent enough that we didn't mind. Audio quality on all the movies was very good on our headphones, and we didn't detect nearly any compression artifacts.

Some early reports have mentioned that not every movie is presented in its proper wide-screen mode, which is true--both Amadeus and Being There showed up in the standard 4:3 aspect ratio. On the other hand, A Clockwork Orange, Chinatown, and The World's Fastest Indian were all presented in anamorphic wide-screen and filled our monitor when we hit the full-screen button. Seems like it's pretty much a crap shoot now as to which movies you get in wide-screen and we hope in the future there's an option so they you can watch movies in the aspect ratio of your choice.

The selection of movies right now isn't comprehensive, but we found enough that we'd have no problem using up our monthly allotment--at least for the first few months. There are classics like Casablanca, All Quiet on the Western Front, and A Streetcar Named Desire, as well as newer movies like Super Size Me, Enron: The Smartest Guys in the Room, and Sherrybaby. There are also some television series available, but the selection seems a little more meager--while Doctor Who fans will be satisfied, Curb Your Enthusiasm fans are out of luck. In all, it's a decent selection for an initial roll-out, but we're hoping they keep adding more movies and TV shows.

After using the service for a few hours, we thought it worked pretty well and is definitely a great free perk for Netflix subscribers. For now, Netflix seems to have a pretty big head start over Blockbuster in terms of online movie rentals--although we've seen recent rumors that Blockbuster is looking to buy the online movie-downloading company Movielink. Things are certainly heating up in terms of online movie rentals, and it looks like that competition is going to be good news for consumers.

Originally posted at Webware
Covering home audio and video, Matthew Moskovciak helps CNET readers find the best sights and sounds for their home theaters. E-mail Matthew or follow him on Twitter @cnetmoskovciak.
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Video froze during midstream
by mirzaar March 1, 2007 2:07 PM PST
well i tried this too
but the videos froze midstream while watching The Smartest Guys In The Room and that really sucks because i had to wait for the movie to load frm the beginning and wasted a lot of time


also do you guys know about peekvid.com it lets you stream movies for free in good quality.u can see the departed in hd print there without downloading
but i wanted to ask if u guys knew of if its legal or not
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Netflix movies look very good through S-video
by bton55 March 2, 2007 6:18 AM PST
I've been using Watch Now for a couple of weeks. My son's computer has an S-video out. When I dragged the Netflix movie window over to S-video window (at 800x600) and went full screen. The movie looked even better than on the computer screen, both smooth and clear. For one, the colors were more saturated.

In a second experiment, using a 2-3 year old Dell laptop with an S-video out, the movie (which was perfectly smooth on the laptop screen) looked great but was a little jerky, particular with panning motion. So something about that laptop's S-video couldn't keep up.
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IE 7 and Windows Media Player
by b_baggins March 5, 2007 8:18 AM PST
Requires to pieces of crap software only available on a piece of crap OS? No thanks.
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Works well in US, wish I could use up north!
by igot2legs March 10, 2007 5:01 AM PST
I had the same annoyance of connecting as stated in the article but once everything was up and going there were no issues. Yes it is not DVD quality, but the service is great if you are watching older shows like Dr. Who (Tom Baker years). I just wish I could use the service when I take weekend trips to Montreal!!! Should not complain, I guess, since this service is not an additional charge from the normal subscription.
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No Problems
by wricherson March 10, 2007 1:04 PM PST
I have had absolutely no problems with Netflix Watch either during the installation or running processes. I have found that reviewers or critics (or whatever) must have lame or less than sterling machines for they seem to run into difficulties from the get-go. That's not all bad as then readers will be advised of possible difficulties.
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And then we tried the Media Center Extender!
by artcarl March 10, 2007 3:34 PM PST
Both MovieLink and Netflix refuse to connect with the MCE. It seems like such a natural extension of PC viewing; to send the Movie to the "Big Screen" .. Maybe next year!
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by bryce21 November 1, 2008 5:24 PM PDT
My experience was all good, up to the point where I hooked up the TV. It's all fine on the DVI output, but I get errors when using s-video output. Specifically Microsoft DRM software WMPError(C00D11B1). It seems that the Microsoft layer thinks the s-video port is capable of high resolution copying, and it disallows access. This seems to be a spat between NVidia and Netflix, where each side blames the other (without, of course, actually trying to contact either other and resolve the problem). Leaving me... without usable Watch Now.
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