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November 9, 2006 4:53 PM PST

Made for Zune: ezGear accessories

by James Kim
Zune accessories (Credit: ezGear)

Accessories producer ezGear has announced details of its initial lineup of accessories for the Zune. The Zune booty includes: the $40 ezView ZUNE Leather Case that features a built-in stand, credit card slots, a magnetic closure, and colors to match any of the Zunes; the $45 ezTrip ZUNE FM Transmitter; the $400 (!) ezVision Video iWear, a pair of A/V goggles that simulate a 50-inch screen; the $30 powerStick ZUNE, an add-on battery pack that increases overall Zune battery life 3-4 times; the $30 ezPower ZUNE wall charger (the Zune doesn't ship with one); and various gold-plated cables. This stuff, and more, will be available by November 14, the ship date for the Zune.

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by carvalag February 4, 2009 2:37 PM PST
Please be ware that ezGear offers limited warranty coverage (just 3 months in my case), and that customer support may be inexistent shortly after the warranty expires. In other words, if your equipment becomes defective for any reason after the warranty expires, ezGear may not fix or replace it. It's not that they may not fix or replace it for free. They may not fix or replace it at all, even if you're willing to pay for the service!

In early 2007 I bought from Amazon.com an earlier version of this product called iWear, for which I paid a couple hundred dollars at the time. After just a few weeks of use, one of its legs broke, even though the equipment has been used gently. At the time I sent it back to ezGear and my unit was replaced under the 3 months warranty at no extra cost other than shipping. 18 months after I got another broken leg, but at this time ezGear refused to repair or replace the product, even if I was willing to pay for the service! ezGear simply didn't offer customer support for my iWear after the warranty expired. I consider this practice to be unacceptable, specially for a relatively pricey item such as video goggles purchased less than 2 years ago, and I'll never buy from ezGear again.
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