October 13, 2009 7:00 AM PDT

Send us your spookiest tech tales!

by Leslie Katz
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Zombie tech support

Going to tech support can lead to some very scary experiences.

(Credit: Derek Chatwood)

Sure, Halloween brings on the spook, but no slime-covered zombie or ghoul with an ax through its skull can compare to the horror of tech nightmares. Just ask those unfortunate enough to have suffered Sidekick data losses in recent days. If it makes them feel any better (and we know it probably doesn't), they're not alone. Maybe they can take a small measure of comfort in knowing others have endured tech scares, too.

With that in mind, and with All Hallows Eve just around the bend, we want to hear your worst tech nightmares, readers--in gory detail. Did a black cat cross your path and knock your new MacBook to the floor, shattering the screen? Suffer a blue screen of death? Ghosts in the machine? Syncing mishap? Supremely inopportune hard drive failure?

What about that time you IMed a co-worker about your annoying boss only to realize you'd accidentally messaged your gripes straight to the source? Or maybe you're like my colleague Dong Ngo, and you left a pack of chewing gum atop your new laptop in temperatures upward of 100 degrees. Oops!

Whatever the tech tale of terror, we'd love to include it in a Halloween feature we're piecing together. If you have photos, all the better. Send your pictures and stories (250 words or less, please), along with your full name and location, to readersubmissions at cbs dot com. The more the merrier--and scarier.

Leslie Katz, senior editor of CNET's Crave, covers gadgets, games, and most other digital distractions. As a co-host of the CNET News Daily Podcast, she sometimes tries to channel Terry Gross. E-mail Leslie.
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by lorax1284 October 13, 2009 7:50 AM PDT
I have a haunted Gigabit Ethernet port (note this is NOT wireless internet!): here's my setup: my main computer is a notebook, but I have a gaming desktop that is usually powered off... they share a nice LCD TV, front-channel speakers, keyboard, and mouse via a KVM switch. The gaming machine has rear channel speakers. If I do not turn off the rear channel speakers when the gaming machine is not on, through them I hear what I'd call 'normal' interference (a slight humming / buzzing). If I turn up the volume on those speakers, it's quite easily audible.

Here's how my notebook gigabit port is haunted.... occasionally, the tone of that buzzing changes slightly: it changes to a definable "A flat" pitch... after about 2 seconds, it changes to an "A" pitch... as soon as I hear that "A flat", I know I will lose my network connection in seconds. When I'm on Skype, I will say to the other party "Oh, I'm going to lose my internet connection... I'll call you right back". It would be funny if it wasn't so irritating.

I've contacted my computer (Dell) and ISP (TekSavvy) tech support (who have been very helpful, as far as this bizarre problem is concerned), removed all other devices from in between my router and my computer (by using a 50 foot ethernet cable to connect directly to the DSL modem) and can not diagnose what is causing this. Some days, it doesn't happen at all: I can work from home without interruption all day. Other days, I am being knocked off every 45 seconds.

Since I work from home regularly, it is very disruptive to me... I even had an electrician come in to check my circuits. It is so inconsistent it is difficult to test possible solutions... but after ruling out my DSL modem and router, and the fact that I'm not just kicked off the Internet, but I'm kicked off my home network, somehow this "ghost" that causes the tell-tale sound on my rear channel speakers must somehow be affecting my Gigabit port... or... maybe... the Gigabit port is making the sound!!! Maybe what I'm hearing is the Gigabit port's A-Flat scream of terror, followed by it's A tone lapse into unconsciousness.

Anyone got any theories as to what's going on?
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by timber2005 October 13, 2009 3:49 PM PDT
IRQ conflict I think.
by Nataku4ca October 14, 2009 11:32 AM PDT
have you tried putting a ups in for the router/modem/laptop?
by nicmart October 13, 2009 7:55 AM PDT
The first hard drive I purchased was connected to a Sanyo CPM machine. The drive was 25 MB, constructed in a Silicon Valley garage, and cost $2,500. When the IBM PC was introduced I sold the Sanyo and hard drive to a friend and migrated to MS-DOS. After a few months the hard drive burst into flames on his desk. I'm not sure which is more daunting: the cost in 1982 of a 25 MB drive, or its build quality.

About a year later I was hired to manage a company co-owned by Alex Kamradt, who financed the design of Steve Wozniak's first homemade computers and hired Steve Jobs to run their business. Not long after my hire, Kamradt's predilection for underage males earned him a stint in San Quentin, and after his release a fatal bullet which ended his recklessness. The fistfuls of "life extension" supplements he ingested each day proved to be futile. The sordid story of Alex Kamradt is one of the more interesting in early PC lore, and has never been told in print.
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by idlehand326 October 13, 2009 8:23 AM PDT
I got a call from a friend asking if I could come take a look at their computer, as it wasn't powering up. They said they had a burning smell and all the sudden the machine turned off and wouldn't power back up. So I assumed it was a power supply issue and headed over. Once I got there, I pulled out the tower to find a fried/dead rat that had chewed through the power cord running to the power supply. An easy fix, but definitely gross!
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by digipixx October 13, 2009 8:47 AM PDT
This is Tech in an automotive sense... our vehicle has automatic safety door locks that engage at about 20 mph, as I was driving home and a Black Cat crossed my path at about 4 car lengths ahead of me.... I got a good look at it, all black... I heard the automatic door locks engage at that very instant that I saw the cat. The rear passenger door has not opened since. It refuses to unlock. Ive tried everything, hip checking the door, dissasembling the handle mechanism etc. all to no avail. The dealership wants over $400 to repair it. This would not have happened if that Black Cat had not crossed my path. It worked perfectly for years until that very moment.
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by daghst October 14, 2009 8:28 PM PDT
what kind of car is it and what do they say is the problem?
by jrj12591 October 13, 2009 8:48 AM PDT
I had a segate free agent 500 GB hard drive. I spent one day transfering all of my music to through USB 1.1. ( I had around 25 GB of music). Less then 24 hours later the drive crashed. I could not get anything off of it. Luckly I it was still under worranty. I sent it back to segate. They seny me a referbished hard drive. It worked for about 2 months till things began act up again. The drive would work for a while and then it would all of a sudden loose power and loose data. I spent about 2 hours each time it did, with Segates help support who could not belive what it was doing. After much trial and error on my own, I figured out that the componets were over heating. So I added a fan from a computer that did not work and that fixed the problem for a while. Right after the worranty was up the hard drive failed. I could not get anything off of it. Luckly I had realised it was failing and was making back up but had not finished lost alot off my music and files that I had on it. I then bought a Wester Digital and have had for about a year and have not had any trouble with it.
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by sittingincomputerclass October 13, 2009 8:53 AM PDT
[My friend does not have a CNET account, so I am telling her story through dictation.]
My friend and her mother were walking through Best Buy, peering at the new modem models and trying to figure out those passwords that only the employees know for the computers fust for fun (we've all done it). Of course, she walked right by the printers, paying them no mind; because, really, does anyone just randomly look at printers unless they're in the market for one? She was facing a flat-screen monitor when she heard a noise from behind. One of the printers seemed to be spitting something out, though noone was at any of the other computers and she hadn't even started guessing the password on her current endeavor. So what was it printing? Her mother reached into the tray and pulled out a two-page article on exorcisms. A Wikipedia article on the movie "The Exorcist" came out a few minutes later.

...Yeah, scary crap.
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by Charleston Charge October 13, 2009 9:29 AM PDT
This is a true story and might be hard for some of you to handle so I figured I would warn you before you read on. I was owned a PC with Windows ME. This still haunts me to this day.
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by cvaldes1831 October 13, 2009 9:50 AM PDT
Yes, that happened to me. I still get shivers when I think about it.
by IAMMousePad October 13, 2009 3:38 PM PDT
Haha I still own and USE a PC with Windows ME! I don't use the internet on it [I'm not that stupid]
by Devhux October 13, 2009 9:48 PM PDT
I can top that! I BOUGHT Windows Me on release day - coincidentally enough, it was the only retail version of Windows I ever purchased.
by One-Eared Gundark October 14, 2009 8:33 AM PDT
Oh yeah? I also had a PC with Win ME on it,
AND
now I've got the theme song from "Charles In Charge" stuck in my head.
Thanks a lot, man...
by JUARIT0S October 13, 2009 9:50 AM PDT
Guys/Gals, I believe Leslie Katz wants the stories emailed, not posted here - "Send your pictures and stories (250 words or less, please), along with your full name and location, to readersubmissions at cbs dot com."
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by Mikeybabes October 13, 2009 11:44 PM PDT
Who cares, we just want to share them with everyone before Halloween! And if we submit them to by email will we get a prize?!
by LLIB_SETAG October 13, 2009 11:23 AM PDT
Windows OS...SCARY!
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by rich12313 October 13, 2009 1:44 PM PDT
Funny guy, your definatly the first one to make that joke.
by Rod Roddy October 14, 2009 1:22 PM PDT
Apple's 3% of the OS market share, even scarier.
by AppleLuver October 14, 2009 3:40 PM PDT
I personally am very glad that Apple has so little market share, I do not look at it as bad.

Windows definitely has Pros and Cons. So do all the Mac's I have owned.

But the more users there are for a particular OS the worse it gets. Virus's, Spyware, Adware etc..
A Mac OS is not invincible to anything. It does have its weak points.


I find having a Mac more enjoyable because so much less people have them. (well i do)
? FTW
MSFT just hasn't put enough effort to achieve a good product. In my opinion they would rather have more money than fans. But hey, that's their choice.
by aerosky1229 October 13, 2009 11:51 AM PDT
I actually have two stories...

When I had an internship at xxx company (classified) last summer, I received a brand new IBM Thinkpad laptop along with an optical mouse, a LCD monitor, ethernet cord, and a laptop dock. My cubicle was located at a floor below my immediate manager's cubicle. Well, in about two weeks during the internship period while working on a project task, I got a notification through email that I have to come upstair to have a progress report so come on up. I closed my laptop with the presentation file and everything, put on the laptop bag, and headed to the meeting room. And about 15 minutes past the meeting, I said that I have the demonstration to show and took out my laptop to find out... My laptop's screen was completely broken! What happen was I mistakenly put a pen between the keyboard and the screen and closed it and put the laptop inside the bag. The result was a laptop with black, cracked screen. Fortunately, my manager was kind enough to give me a desktop, though lower in performance, for me to continue to work on my project while the laptop is sent to the repair shop to get fixed. To get the laptop fixed, I had to wait about one week and kept talking and back and forward with the help desk. I later received the laptop back like new one, but I definitely learned my lesson.

Another episode happened about three years ago... My old HP desktop suddenly died out, so I tried to recover the contents from the hard drive with minimum money spent as possible. I head out to Fry's and buy a external hard-drive enclosure case(maybe that is what they call it), which set me around 40 bucks at the time. I took out my hard drive and put the hardrive within the hard-drive enclosure device. Then, I connect the device to another computer that I had and transffered the files successfuly. So that was sweet. A couple of weeks later, I had the need for the external drive enclosure case again. But this time, when I connect it to the computer, I found out that the smoke was coming behind the power connection to the enclosure case. I quickly plugged out the power, but that was almost dangerous that I could set the fire inside the house. I later went back to Fry's to refund the item as a defective product, but they said they cannot refund for the item. Oh, well...
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by vorcia October 13, 2009 12:15 PM PDT
i heard of a person who had an imac and a lamp, everytime he turned on the lamp, the imac would turn on also, he tried it with every single other lamp or light in the house but only that specific lamp when turned on will also turn on the imac, and they tried every power plug also
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by MrNapaul October 13, 2009 4:44 PM PDT
I have an HP notebook- It crashes about 3 years after I purchased it. I replaced the hard drive as I had and extended warranty. Now every six months or so it crashes like clockwork. I just save all my important data on flash drives to back it up. I also have a haunted magic jack too! I smashed it into my desk to get the ghost out but its still in there. Its even more haunted now then before. LOL But it did help vent frustration
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by TechJoe37 October 13, 2009 10:08 PM PDT
I am a FIRST robotics member and the programmer for my team. Last year we were at a regional in Minneapolis MN and our robot was compeating in a round. In the first 15 seconds is an autonomous part where all the robots run without people controlling them and run by themselves off of the code I had written. Well in a round the robot took off like normal and then went a little crazy and started running motors that i had not programmed to run at all. They were not electrical shorts or anything it was running like it was programmed that way but i knew it wasnt, it was like seeing a ghost in the machine. It creeped me out pretty good.
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by Mikeybabes October 13, 2009 11:35 PM PDT
My boss brought in his home PC because it was booting up with a strange crackling sound and apparently there was a funny smell coming from it. OK, let's take a look at it. Plugged it in turned it on ... "BANG!", a flash and all the lights and power in our section of the office went down. Smoke and noxious fumes was emitting from the PSU clearly. Safe to turn off the machine - the power supply had been tripped.
Unplugged the unit, took out the PSU, a nice expensive Antec - hmmm now why would one of those blow? Peered inside, the smell was revolting, putrid even. Lo and behold, one severely fried and dead gecko inside!!!
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by Mitoni_Katsu October 14, 2009 7:06 AM PDT
My work does repairs for extended warranty companies. We have gotten some horror stories in here, but one in particular was a PC with a mainboard that had been previous "repaired" by another vendor. Something caused a voltage spike in it strong enough to blow one of the solid tantalum capacitors off the mainboard with so much force, the inside cover of the case had a 1/4" deep dent (in steel mind you), and it looked as if it was hit with a shotgun blast!

Of course being a repair facility for extended warranties sold in cheap retail outlets such as walmart has other downsides, such as the computers that are so full of bugs (insects, not programming), we open the case cover and they come scurrying out all over the anti-static pads on the workbench. *shudder*
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by SilenceHangar October 14, 2009 11:19 AM PDT
A friend, who I can only identify as 'Arnold' tragically died while sitting in front of his computer. Arnold, completely oblivious and unsuspecting of anything out of the ordinary, sat down at his computer to write an email, just like all of us do several times throughout the day. When Arnold opened up his email accout, he noticed that the computer still showed his wife as being logged in. He also noticed some unusual words in the preview pane of one of the emails. Arnold opened the email. The email was from someone, who I will call 'Max', describing what could only be referenced as a steamy love affair he was having with Arnold's wife. In absolute shock and horror of learning this, Arnold's heart stopped then and there.

Since the event, Arnold's wife, who I will call 'Stacy' has endured horrifying hauntings and frightening unexplained events that seem to source from anything electronic. She described in detail how her web browser would be re-directed to sites condemming adultry. The week following Arnold's death, she found her iPod touch laying on the floor, glass screen spider-webbed, displaying a photo of her husband. She has experienced an unusual amount of power surges in her home, which have destroyed the flatscreen TV, DVD and Stereo components. All of the surges have occured during normal weather conditions. Stacy would get mysterious calls, when she lifted the reciever, it was dead air, (the caller-id only displayed jobberish characters). The garage door quit opening. She called to have it repaired, only to find that when the reapir man arrived, no problem could be found. when the repair man left, the door would no longer open. And then, all of the sudden, the hauntings ceased.

One year, on the anniversary of Arnold's death, the very laptop on which he discovered his wife's affair, had melted into a pile of plastic. None of the areas around the laptop showed burns, nor did the smoke alams go off. The Fire Dept could not explain, other than it could have been a battery malfunction. Stacy has since moved out of state and I have not heard from her. I can only hope that Arnold's ghost ahs subsided and she is living in peace.
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by Nyteblade October 14, 2009 1:13 PM PDT
Back in the day when I owned a computer store front, a client came in and bought a brand new 200MMX PI desktop from me. I offered to install it for free (how things change lol) but she informed me that she know how to do it and had owned a computer for years. She paid in full and was on her way. About three days passed and I get a phone call from her. Her old system used 5 1/2 floppy disk and her new system only had 1.44. She told be she had a book she had been working on for 25 years backed up on floppy and that the reason she got a new computer is that her hard drive had died. I told her it was not a problem, that I had an old 5 1/4 floppy drive I could install and would even be happy to transfer the data to the 1.44 free of charge (how things change again lol). She thanked me and stated that she would be at my office shortly. About 30mins later she walks in caring a large box...my first thought was "Oh man...what the heck did I just get myself into...that's going to take me days to read if that box is full of disk". She sits the box on my desk and thanks me once again for my help. Explaining that it was her life's work and that she was almost finished with it. I opened the box to find a huge pile of cut up floppies. In horror I asked her what happened. She stated that she figured she could just trim the edges of the disks off so they would fit into the smaller drive and it would work fine. I asked her if she still had the old computer but she had trashed it over a week before. About 2 hours later I was able to get her husband on the phone to come pick her up from my office. She was so shaken she was not able to drive herself home and so stunned she could even tell me how to get to her house (now we have GPS...more things change lol)
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by AppleLuver October 14, 2009 3:30 PM PDT
Thanks for posting this. It was a very sad story :( But i enjoyed it anyways lol.
Too bad for her.
by sittingincomputerclass October 21, 2009 8:05 AM PDT
Oh... Oh, sweet Jesus on a USB!! That's gotta be the saddest thing I've ever heard... and old people wonder why they have to learn about new technology. T_T
by bobb4jesus October 14, 2009 5:28 PM PDT
I seem to have either a haunted power cord or internal power source in my Dell e1405 laptop. I will plug it in at one plug and it will charge. If I need to move it and charge it at the new location, it won't charge but will not drain the battery either. If I move it to a different plug, its a crap-shoot whether it works in the new plug. Either way it's both creepy and disconcerting.
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by FirewaveZ October 14, 2009 7:30 PM PDT
" Here's how my notebook gigabit port is haunted.... occasionally, the tone of that buzzing changes slightly: it changes to a definable "A flat" pitch... after about 2 seconds, it changes to an "A" pitch... as soon as I hear that "A flat", I know I will lose my network connection in seconds. When I'm on Skype, I will say to the other party "Oh, I'm going to lose my internet connection... "

LOL, my Sennheiser headphones can tell when people are going to call me. They emit a small amount of static.(They are not plugged in to the phone)
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by drsoben October 15, 2009 3:43 AM PDT
I purchased Norton 360 and after a few months there was an update. I updated my software, and ran into issues. Contacted Norton and they told me my "90 day" free technical support had run out, although the purchase of Norton was for 1-year. So, they told me I would have to pay!
Guess what, I will use my free McAfee when the term expires.
Doc
PS: I ran into the same problem with SlingBox HD!
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