September 10, 2009 8:59 AM PDT

Verizon to offer HTC Touch Pro2 for $200

by Bonnie Cha
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HTC Touch Pro2

HTC Touch Pro2

(Credit: Verizon Wireless)

On Thursday, Verizon Wireless introduced its latest smartphone to the world, the HTC Touch Pro2. However, it's not so much the product announcement that's newsworthy, but rather the price.

Verizon will offer the Windows Mobile smartphone for $199.99 with a two-year contract and after a $100 mail-in rebate, which is a way better than some of its competitors (cough, T-Mobile, Sprint, cough, cough) which charge $349.99 for the same device.

Verizon doesn't cut back on the features either. The Touch Pro2 offers dual-mode functionality for world-roaming capabilities, Wi-Fi (yay!), Bluetooth, and GPS. In addition, like the Sprint model, the device is equipped with a 3.5 millimeter headphone jack and has a slide-out QWERTY keyboard and a tilting 3.6-inch WVGA touch screen.

Other goodies include a 3.2-megapixel camera, linked contact view (brings a contact's e-mail, text messages, call history, Flickr images, and Facebook updates into one location), and support for VZ Navigator.

The HTC Touch Pro2 will be available for order starting on Friday. Look for our full review soon!

Bonnie Cha is a senior editor for CNET, covering smartphones and GPS. When she's not testing the latest gadgets, you can find her chasing after her crazy lab or surfing in the chilly waters of Northern California. E-mail Bonnie.
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by Eludium-Q36 September 10, 2009 9:28 AM PDT
Bonnie, you should know better. The phone's cost is only part of the subscriber's Total Cost. In this case, Sprint's Everything Data plan for an individual is $30 LESS (!) per month than the comparable Vzn plan! Over two years that's $720 (!) more than Sprint's. So the better question to you and those that do half-axx reports like you is why is Vzn charging as much as $199 to begin with ?!! The freaking phone should be FREE with that costly plan. Wise up bloggers.
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by amunkee September 10, 2009 9:53 AM PDT
ummmmm..... join a sinking ship (cough SPRINT cough cough) and hope they don't mess with your monthly bills just cause the rate plans are cheaper? Sign me up !!!!!
by gomezgto September 14, 2009 7:37 AM PDT
only if you live where you can actually get a signal with sprint in arizona sprint really sucks, I will gladly pay verizons price and not have to deal with the hassle of losing calls on sprint.
by gilliganjr September 10, 2009 9:34 AM PDT
Hooray... sign me up for a new two years!

Oh wait... didn't Bonnie just blog that the HTC Touch2 is coming out next month at all of the other carriers with Windows Mobile 6.5?

Way to go Verizon, you finally release a decent Windows Mobile phone (hopefully without crippling it - ref: TouchPro v1) several months after every other carrier, even though another phone is due next month with a better OS.

Sheesh! Best network, worst respect for customers.

Is there any hope the Storm2 will be any good from this corporate behemoth? Puh!

Bonnie... when you do the hands-on... please let the long-suffering Verizon customers know if waiting for a 6.5 phone is recommended. I have had my old Blackberry for 3.5 years now and have been ready to pull the trigger on a new phone for a year and half. But Verizon continues to kill me with its lag in rolling out phones while they are still hot.
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by amunkee September 10, 2009 9:53 AM PDT
And the TP@ will be upgradeable once WM 6.5 is released. HTC announced this earlier this week.
by robstak September 10, 2009 8:54 PM PDT
verizon is notorious for NOT upgrading their OS'es but they did update the original touch to9 6.1 months and months after it came out... so maybe there's still hope... if not, there's always flashing ;)
by football0552 September 12, 2009 3:13 PM PDT
Just use TP2 wm6.5 rom available from the huge selection of WM websites... aka ppcgeeks and xda. Just waiting on an unlocker to be finished and will be on the way.

Been running WM6.5 from MONTHS on my 2 year old touch... relying on the carriers for your upgrades is foolhardy.
by NYTechie September 10, 2009 9:41 AM PDT
I don't think this is a matter of long term cost--no one would buy the iPhone if it were up to cost (for the record I am NOT bringing the iPhone into this) for use per month so I think that Bonnie is relevant in pointing out the cost savings for the phone itself. Hopefully T-Mobile and Sprint will follow suit and drop their prices soon.

Does anyone else find it interesting that this phone is so popular and so quickly picked up by providers? And by popular, I mean used by more than the average 2 carriers.
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by Eludium-Q36 September 10, 2009 9:46 AM PDT
@NYTechnie: Of course it's about long-term cost ! Why else do they LOCK YOU IN for 2 years ?!! It's always about the total amount of money out of your pocket ! I cannot believe the lack of fundamental business acumen I see in these blogs, un-freakin-believable.
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by NYTechie September 10, 2009 10:16 AM PDT
Then start your own blog since you know what's best.

My T-Mobile bill is BY FAR cheaper than anything I would pay with another carrier, but I still think it's stupid to charge a $150 premium for the hardware over another carrier. I have had my same plan for years and it's locked in. My data charge is also less--that's my personal, 'fundamental' reason for being with T-Mobile.

Understand that people have a modicum of reasons for going with a certain provider--rural areas not providing coverage, homes and workplaces that don't get a signal from certain providers for whatever reason--there are too many to list so I just don't think it's fair to factor in your "Total Cost" with every review as there are many more factors than price that go into peoples cell phone carrier decisions.

You seem to like Sprint--care to weigh in (read: justify) on my horrendous experience with their outsourced support?
by rorytmeadows September 11, 2009 10:15 AM PDT
I agree with NYTechie, why is everyone switching providers all the time? Doesn't anyone do research and pick one that fits for you an STICK WITH IT. Why are you so afraid of a contract? Must be that your providers are GARBAGE. I'm with T-mobile and they have by-a-long-shot the best customer service and best customer representation. Verizon nickel-and-dimes the hell out of people and this is exactly how they do it: offer the phone cheaper, but screw them over with GPS software, data plans, usage caps, tethering limitation, etc etc etc. I have the TP2 with T-Mobile and it's fantastic. If I listened to a lot of mp3s, I might be excited about a headphone jack, but I'm more into Sirius, which I can stream to my phone without worrying about usage caps.
by amunkee September 10, 2009 9:53 AM PDT
ummmmm..... join a sinking ship (cough SPRINT cough cough) and hope they don't mess with your monthly bills just cause the rate plans are cheaper? Sign me up !!!!!

And the TP@ will be upgradeable once WM 6.5 is released. HTC announced this earlier this week.
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by gilliganjr September 10, 2009 11:05 AM PDT
Thanks for letting me know about the HTC 6.5 upgrade... but you are assuming that Verizon will allow the upgrade when it comes out. It will take Verizon MONTHS (at least) to make sure the Verizon logo and branding are embedded in whatever 6.5 release they provide for download.
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by brynn08 September 10, 2009 12:43 PM PDT
yeah verizon willl block the 6.5 update like they do everything else.......verizons overrated
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by CliveOwns September 10, 2009 4:00 PM PDT
Monthly costs make al the differences in the world. it takes only 5 months to recoup the costs of the extra $150 that you pay upfront on Sprint. USE your head ,this is not CNN or MSNBC people can think for themselves and realize Sprint saves them a boatload of money in the end.
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by smartphoner1 September 10, 2009 11:35 PM PDT
gilliganjr & brynn08...

verizon does big business because they have a more robust network - and you'll pay for it. as for upgrading, verizon has offered os updates in the past (xv6700, xv6800, etc.)...and as previously stated - recently announced they would offer the update to 6.5 for the tp2 down the road. and all of this talk about crippling is really moot. anyone there are plenty of "options" out there to get around that stuff. do a simple google search - xv6800 and tp1 users had gps enabled long before it was unlocked with an official verizon update. i know it's convienent to "hate" on big red, but the bottom line is you're going to pay more for the better service. i don't like it - but that's just the way it is. and i know i'm not in the mood to sacrifice network quality - especially when i'm trying to stream video via slingplayer. that almost constant 3g is a beautiful thing. go ask at&t users if they'd like better network coverage to go with their
"i-toy".
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by gilliganjr September 11, 2009 12:05 PM PDT
smartphoner,

Nothing in my message disparaged the network. That is why I still have my crappy old blackberry.

They do "cripple" their phones. The TP1 released by VZ had LESS memory than other carriers (and puh-leaze don't even try the marketing hype about the faster processor). And they charged MORE for the phone.

And, yes, they do release OS patches, but similar to the months it has taken to release the TP2, the OS releases tend to lag the same distance behind so that Big Red can muck with the HTC interface first.

I have been paying the "big business" a lot of more money monthly for a long time now. And it is ALL because of the network. I would take exception to anything else at verizon being "better service". More expensive, yes. Higher quality, maybe.

But, ultimately, VZ is hated by its customers for VERY good reasons. My current one is how long they take to release decent phones. The Storm sucked. The TP1 was crippled. I am crossing my fingers that the TP2 and Storm2 reverse this trend (even with the months of delay).
by jsteale September 12, 2009 11:26 PM PDT
this advice is spot on... I was with verizon for years and their phones always worked when the other networks were overloaded and shutting down.... I switched to AT&T around the time of the iphone debut (no i didn't get an Iphone) I got an Htc Hermes ( i forget what AT&T called it) The phone worked great until i moved. At my new location i have tried all the major carriers, AT&T, Sprint, and T-mobile.... Verizon is the only network that works here.... as they do in most places.... Tmobile has left me stranded numerous times without service.... the only reason that i am still with them is that i unlocked my AT&T Tilt (free upgrade) so I didn't have to buy a new phone.... As soon as the Warranty ran out I flashed on a cooked ROM and unlocked the sim and cid.... the only problem with this is that tmobile 3g operates on both 2100mhz and 1700mhz so I only get 2g when i get data at all.... as for any thoughts of vaunted support... forget it.... they have always taken care of me EVENTUALLY..... I upgraded to the G1 for a couple of weeksbefore going back to my old tilt and plan.... they told me i couldn't get my data plan back.... after 2 different support personel told this a 3rd one just turned it back on.... go figure.... tmobile definitely has the least expensive plans and with my Tilt i can connect my phone to my laptop as a modem and have low bandwidth tethering at no extra cost.... AT&T and Verizon want $60 a month for this priviledge..... If the tmobile network was better i wouldn't be looking to verizon but when you need your technology to work verizon is the only option! For those of you who don't like the crippling of the phones i have this advice - learn to hack your phone or pay some else to do it for you... you can make your phone do anything you want!!!!!
by Bobby_Joe September 11, 2009 1:54 AM PDT
I think of the word.... douchbags... in a friendly sort of way from the ever popular funnyordie video TGIFM... Seriously, in the world of smartphones and networks there are only just a few combination's worthy of consideration. You have ATT, with the Excalibur known as the "iphone" The legendary sword sword that runs on a crappy network. ATT can say what they want, but we all know that verizon has the 3g pretty much everywhere and has a more robust network. So.... what's up verizon? your absolutely dismal selection of smartphones sucks many monkey butts. Then we have the impending doom of HTC TouchPro 2 released on Sept. 11. The Storm 2 to follow suit soon, and of course the Omnia 2 which has everybody wetting the bed since that bogus release date of August 23rd. So the hardcore geeks freak out and want the Omnia 2, just refer to the 2000+ forum post on your own forum to see the diehard fans in actions...... boooo hoooo, who knows when that Omnia 2 will be out due to your tip lipped non-***** faced PR. Even Samsung let's us know more than you do Verizon. Congrats on that! So here we are.... left with one device worthy of our time and money... The HTC Touch Pro 2. Perhaps we'll get it, and then take advantage of the 30 day return to get either the BB Storm 2 or the Onmnia 2. I would really want to spring to an android type smartphone. Wouldn't it be cool, verizon? If you actually present your customer base with some real options with out playing the "tight lipped making diamonds from your butt" games? Can't you offer a REAL portfolio of devices that customers actually want? And while your at it... secure the damn rights to make an iPhone for verizon once the exclusive ATT contract runs out. Don't be a fool just GET it Done.
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by Mark19591 September 11, 2009 8:03 AM PDT
Just called the local Verizon store. They know nothing and wont even speculate when it will be available in sore. Saw it on Verizon web site but at at $299, not the $199 reported in the story. Demo period on my T-Mobile My Touch 2 3G is just about up - and will be returned - not good for business use. The HTC looks grreat - but would rather get it on Verizon network. Looks like I either keep shopping or get the Blackbeerry Storm from Verizon
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by jwells80 September 11, 2009 10:07 AM PDT
The articles that I have been reading online are incorrect. The only way to purchase this phone is by ordering it either online or through customer service. I was very dissapointed yet again by verizon wireless. Get your act together big red.
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by gd1294 September 11, 2009 12:17 PM PDT
mmmm I agree with some of these comments. It all goes back to fight to allow all hand sets to be activated by any carrier. If this happens then carriers would have to focus on customer service. Data plan would not matter to me because it has wifi. Verizon does not have to have great phones because they have great coverage. Yes the don't care about their customers happiness when it comes to hand sets. Somebody listen make the Black Berry have a side slide out qwerty board with game controllers. Then you could down load psp games. Now that would be a phone.
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by tucka87 September 11, 2009 8:07 PM PDT
I went to verizon this morning and ordered the Touch Pro 2. Returned my env touch and ended up only paying $15 bucks for the TP2..pretty sweet! I should get it Tuesday! I hope it satisfies me more than the TP did.
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by techbug15 September 13, 2009 7:15 AM PDT
Just letting every Verizon customer know, That I went on Friday Sept. 11th and order the HTC Pro 2 and they gave me a extra in store $50.00 instant rebate because I ordered it from the store. So that makes the final total after $100.00 mail in rebate and Instant $50.00 rebate $149.00 I paid for phone before taxes and it will come in on Monday.
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by Charswebbe September 13, 2009 4:07 PM PDT
Just ordered this phone from Verizon wireless online and will have it in two days. Shipping and activation are free. I was due for my one year upgrade so not only did I get $100 off for that but also got a online discount of $100. Thats right...the HTC Touch Pro 2 cost me a total of $99.
I have three phones on my account with 700 anytime minutes shared ( never have gone over that) so I just got the $25 data plan and it comes out to cost me only $2.00 a month more than the plan I had with the old phone. Even if I do bump it up to the more expensive data plan I am still not putting out that much more a month but getting a phone that does a whole lot more. I can also up grade to Win Mobile 6.5 when it comes out and HTC has free ringtones I can download. I'm happy with my choice.
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by Charswebbe September 22, 2009 6:26 AM PDT
I received this phone a week ago and absolutely love it. It was easy to set up (though I had to put all my contacts in by hand because backup assistant is not available) and it grabbed all my contacts on face book and linked them with my contacts. A free twitter app from Handago was quick to install and start using.
I did have a slight problem installing and setting up sync but I believe that to be from my own impatience and on second try everything went smooth. The keyboard is fantastic with it's well spaced keyboard but I can also use the touch with the supplied stylist that slides into the side of the phone. The phone is on the heavier side but I like that because some phones I have had feel like they might break is I bumped into something,
I did go to the store and buy a 4 g memory card because the internal memory is small and I do a lot of pics and video. While at the store all the representatives wanted to see it because even though they had known it was coming for months they had never got to see one.
I recommend this phone to anyone who needs to keep their work and social life in order. A++
by x_sprint September 21, 2009 10:07 PM PDT
you get what you pay for!!!!! sprint's features work when they want to, they're navigation is useless, billing is horrible, and customer service is sub-par. if you want top notch coverage, features and customer service, without any headaches you want verizon. i had verizon for two years and then i switched to sprint for 1 year and what a mistake!!!!!! i'm going back to verizon because it's worth a little extra per month to have a smartphone that has WORKING features, instead of intermittant features.
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by egomaniacal September 23, 2009 5:10 AM PDT
I agree with most everybody here. I've been using an outdated (since the day i bought it) smartphone for 3.5 years, because VZW is always behind the ball. But anyone else here live in Idaho? Try roaming north/south in one of the most mountainous states in the USA with any other carrier and see where that gets you. Think I dont know that i pay more for VZW in the long run? Whats worth more? knowing i saved some money or that my wife could be dying on the side of the road with no signal from any other carrier. Again, not always the bottom line people.
And i will be ordering my TP2 tomorrow. Thanks for all the info ppl.
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by CliveOwns September 27, 2009 10:35 PM PDT
Funny how some in here say they love Verizon and hate Sprint and are willing to pay an extra $30 a month for using Verizon.Sprint supposedly doesn't work well in their areas but umm HELLO you can use the ROAM FEATURE to make it use the VERIZON network full time if that was what you wanted,as Sprint roams for FREE on the VERIZON NETWORK!!! I think most know this but continue to IE to the bitter end. Liars wil always be liars i guess.
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by Spuddinator October 8, 2009 12:48 AM PDT
There could be a big fat wrench to the argument (made by CliveOwns) that Sprint users can "roam"on the Verizon network. It has to do with the communication technology, digital logic/encoding, and radio frequencies used by cell phone carriers these days. Verizon uses (almost uniquely?) CDMA format, wheras other carrier use GSM. A CDMA phone won't work on GSM (Hence the reason nearly all Verizon phones are NOT globally functional outside the US where the prevailing standard is GSM). And conversely, GSM phones are not capable of working on CDMA networks. As far as I'm aware, they have not only different frequencies, and bandwidths, but also have very different wireless logic involved. It would be like trying to use an FM radio to pick up a digital TV station. However, there are a few phones, such as the Samsung Saga, some Blackberries, and the TPro2 that have multi-band capability and can work on CDMA or GSM formats--hence they are called "World phones" because they can be used most any where you go outside the US, and in MORE places inside the US, esp in the intermoutain west. So, unless your sprint phone is CDMA capable, (Highly unlikely unless you bought it hacked off of E-Bay) your sprint phone cannot use the more extensive Verizon network.

Currently I have an EARLY ancestor of this phone (HTC, with win mo 5, qwerty slide out, touch screen, 1.3mp camera, wi-fi, blue-tooth, etc, etc,) and have been with T-mobile 3++ years. Verizon can't even come close to my current "loyalty Unlimited" plan. The best they can do for a match it is MORE THAN TWICE the price. Why pay nearly $160.00 for something that I'm getting for $79/mo with taxes and fees and all that jazz? The answer is for better coverage in the mountains--and maybe the visual voice mail feature. But don't be duped to think verizon has the coolest coverage features. In places where I can get a Wi-Fi signal, I can use a really neat service called "UDP" which is a VO-IP feature that uses the brains of a capable smartphone paired with the braun of a global wireless company that allows you to talk on your cell phone from remote chalet's that have satellite internet but are too remote for even the old analogue cell-signals. T-mo is the only carrier that I'm aware of that offers this feature (1 time set-up cost of about $10). This weekend I ordered the TP2 from my carrier for only $39 bucks more than "Big Red" is offering it -- except that T-mo actually had it in stock, I only needed to talk to one sales rep, she sounded like a person--not like a robot following a script, and my phone arrived in 2 business days. I've scoured websites for about 1.5 years looking for something better than my current old phone but with the bugs worked out -- Verizon hasn't had anything except the Saga that even interest me -- until the TP-2.

EXCEPT that at Big Red Verizon it's not "in stock." I can't order it on the website, none of the local stores have it, none of the sales reps or managers that I've talked to (at 5 different stores) had any clue as to when they'll get them, if they'll get them, or where to find any more information other than saying "the warehouse doesn't have any yet". I e-mailed Big-red corporate for information a week ago--- no response. I called their national sales line and the sales rep had the wherewithall to say she thought it had been discontinued since they didn't seem to have any on order and because they released a new smartphone yesterday. (who hoo! they "released" a new phone...wonder if they'll actually have any product behind this "release"? ) Seems odd for a phone that was just released a month ago. Oversight doesn't quite fit this category. One would think that they would be pretty fired up for releasing a phone that costs $600.00 to replace. And the business savvy would be inclined to sympahize that if you have a customer who really wants a specific product of yours that you would do what you could to get it in their hands. Not so with verizon. When they Released the Samsung Saga, none of the local stores had any plans on getting even a just a DEMO. I had the same experience for the Omnia --but I can't stand virtual keyboards. Almost stooped to a Samsung SCH-i760 a day before they discontinued it. Verizon apparently really doesn't care much for customers who just want a fast running, fairly bug free, technically capable, global smartphone.
by Spuddinator October 8, 2009 12:52 AM PDT
(Cont'd from above)
My entire family is on Verizon though. They could save money if I went with Verizon. only issue is, I'd have to pay about $9O.oo/mo more to get something roughly equivalent to my current plan. That's only about $2,100 more over 2 years--hopefully you can sense my understatement. Seems odd that Verison would leave a customer like me "High and dry." To their credit though, one manager did take down my phone nume on a post-it note and put it in his wallet to call me with any more information he hears of...if can remember. He quickly added that there's no way he could even set a "reminder" for himself since he has no idea when more information will become available, or when or if they'll actually get in. He did say they tend to arrive all at the same time.

Way to go Verizon! -- They finally decide to add a phone that has solid technical merrit that they resisted the urge to screw up, but can't even get their act together enough a month AFTER the release date to even know if they have product or when they'll get it or even IF they'll get it. I'm impressed--real impressed. But they'd be happy to show me a picture of a different phone on your computer that you "just released". Like I said -- Impressed.
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