August 6, 2009 3:04 PM PDT

The budget laptop dilemma: Go with a fixed config, or do it yourself?

by Scott Stein
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The Gateway NV5807u: $599.

(Credit: Sarah Tew/CNET)

This week's review of the Gateway NV5807u and an in-progress review of a higher-end configuration in the Dell Inspiron 15 line raised an interesting question: is it better to configure your laptop yourself online, or buy a premade, all-in-one, retail package?

With Netbook purchases, these decisions are rarely made. The internal specs of Windows XP-running Netbooks have already been locked at the same set for months, and consumer decisions instead run to considerations like design and screen/keyboard size.

With laptops, especially the midrange, it's a totally different story. Our review of the Gateway NV5807u is up, and the Dell Inspiron 1545 review is in progress. But both have similar specs and performance, with the exception of a better video card in the Dell. The Gateway NV5807u costs a mere $599. The Dell Inspiron 1545, as configured from Dell with 256MB ATI Mobility Radeon graphics, runs $794. Both are 15-inch laptops with T6400/T6500 Core 2 Duo processors.

The knee-jerk is to favor the Gateway. It is a great package for the price, and was pretty comfortable to use here at the office. On the other hand, there is no way to add or remove features as one desires. Dell's Inspiron 15 line allows nearly everything to be customized--Blu-ray drives, hard drive, battery size, processor, graphics, screen resolution, RAM, and Wi-Fi card, to name a few. The bit-by-bit purchase process, however, can be a steep and slippery slope from what was a $399 laptop to one that looms near $1,000.

Of course, we've also recently been reviewing a number of retail laptops for our Back-to-School Roundup, some of which have been excellent values. And, sometimes, finding a good laptop model in a retail setting can feel like looking for a needle in a swamp.

Do incremental add-ons appeal to you, or do you prefer discrete, prepackaged machines, like Gateway's NV5807u, where the fixed specs potentially lead to reduced production cost and consumer savings? Do you like the freedom of choice, or the savings of a fixed box?

In the meantime, read our review of the Gateway NV5807u.

The following products mentioned are available.

On Sale Now: $649.99
View the latest prices for Gateway NV5807u

On Sale Now: $649.00
View the latest prices for Dell Inspiron 15

Scott Stein, a New York Jets fan and CNET senior associate editor, has written about tech, entertainment, video games, and viral culture for outlets including Laptop, Wired, Maxim, Esquire Online, Asylum, and Men's Journal. He also appears on the Digital City podcast. In his spare time, you might see him performing improv in New York City (when he's not being a dad).
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Add a Comment (Log in or register) (21 Comments)
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by monkeyfun14 August 6, 2009 3:22 PM PDT
Depends on what you need. Sometimes you like a machine and only one or 2 parts of it need to be changed to fit your needs.
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by cvaldes1831 August 6, 2009 3:27 PM PDT
Monkeyfun14 is right.

The preconfigured systems are probably good for the typical consumer. More advanced users often have special needs and/or a desire to tinker with the configuration; that's what the options are for. Grandma and Grandpa will probably be fine with an off-the-shelf box.
by seamonkey420 August 6, 2009 3:45 PM PDT
also agree with monkeyfun14

me, i build my laptop with the best processor, best vid card, minimum memory (easy to upgrade aftewards, and WAY cheaper) and smallest hdd.

then go hit up newegg and get me a 500gb hdd and max memory for way cheap :P
by Firehazel August 10, 2009 4:55 PM PDT
i agree with monkeyfun and seamonkey. i like to upgrade the CPU the Video and the battery, and if possible the display. i can do HDD and RAM meself.
by sanenazok August 6, 2009 7:32 PM PDT
Having bought countless laptops I can add one thing: stay away from the low-end "consumer" ones. All plastic and nothing but problems. Never went wrong with a business model, from Dell, HP, Lenovo, or whatever. Sure it might have less memory, worse speakers, and only 80gb HDD, but it comes with a nice solid case and is a worthwhile laptop and still available around $600.
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by Seaspray0 August 18, 2009 8:15 AM PDT
Gateway does not distinguish between consumer and business class models. I actually prefer that since I have found that the internals on many consumer/business class models is identical with a few minor tweeks.
by arnoud_visser August 7, 2009 12:14 AM PDT
I agree with sanenazok. I heard that Dell is working on making a difference between the off the shelf products and the Dell build it yourself concept. Perhaps this will lower the prices of these systems?
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by Mindstyle06 August 7, 2009 6:25 AM PDT
Well the article doesn't really review the laptop for quality, as sanenazok mentioned, if its just plastic or makes sense to even think about it.
I headed to gateway website and found Gateway® NV5814u, Gateway® NV5815u, Gateway® NV5807u and Gateway® NV5810u have same specs, except their availability with different chain stores and last one with 2 years warranty as opposed to others with 1 year. Does everybody sees the same or I missed something.
I would buy this laptop, if and only if, it has potential to last for at least 2 years and is not really plastiky.
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by August 7, 2009 6:51 AM PDT
I just earned my Master's in Education -- wouldn't that be a nice present for the recent grad? <g>

dj
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by Turbomother August 7, 2009 8:28 AM PDT
i would rather configure it my self. i just bought a new dell studio xps 16 (great laptop by the way) and i configured it to my hearts content. there was not a premade version that i wanted. i wanted bluetooth and the X-Fi software, as well as and upgraded hard drive, so my onlu option was to configure. that is realy the only way i will buy a laptop.
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by kosmogo August 7, 2009 10:03 AM PDT
I also perfer to configure myself, with one excpetion. . . if you don't mind buying refurbs, the outlet stores offer some amazing deals.

I recently picked up a fully loaded Lenovo T400 (P9500, dedicated graphics, 3gb ddr3, 320gb hd, 9 cell, bluetooth, fingerprint reader, WiMax, 3g, seriously the whole shebang) for $1k or roughly half price! The only thing I plan to change is the OS. Lappy shipped w/ Vista Business preinstalled and I can't step up to 7 for free b/c its a refurb.
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by Hellequin4037 August 7, 2009 4:42 PM PDT
I honestly prefer to configure the laptop myself. I recently purchased a Sony Vaio VGN-FW290 and was initially unimpressed with the specs from the Best Buy package. It wasn't until I went to the Sony website and built one with a better graphics card, processor, and smaller HD (I store almost everything on a portable HD to integrate my desktop, so I didn't need the full size). I feel that I am much happier with the computer I built than I would have been with the pre-configured at the same price.
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by De_Niza August 7, 2009 6:06 PM PDT
Its funny, my girlfriend purchased the gateway NV at best buy and I just ordered a customized Dell Studio 15. I went customized so I could get bluetooth (which is rare for under 700 in a retail setting), a couple other bells and whistles, as well as use an employer discount that I have. That being said the NV is one of the best values for the money out there. My girlfriend spent about $200 less than me and thus far my experience with Dell has been less than favorable. (The computer is nice, but the customer service is another story... plus the 2 week+ wait for my computer to come in).
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by voyager529 August 7, 2009 10:50 PM PDT
I have found that, in my experience, customizing a laptop in the same product series as one on the shelf is almost always more expensive than making a few tradeoffs. In late 2006, I customized an HP dv9000 online which would have run me a little north of $1,800, it would have taken about 3 weeks to build (unless I paid an expedite fee), and I would have paid for shipping; all in all about a $2,000-$2,100 ordeal. I went to Circuit City, and they had a dv9000 in stock. I took a slight hit on the processor (1.67 vs. 1.73GHz Core 2 Duo), slight hit on the hard drives (2x100GByte drives vs. 2x120's), and a slight hit on the GPU (Geforce Go 7600 vs. 7900), but that unit cost $1,450, I paid no additional shipping, walked out the door with that laptop, and got a $100 rebate to boot. So, my experience leads me to believe that customizing a model sold at retail will almost always cost you more.
One of the things that OEMs do is give unique models to each store they sell in; this prevents retailers from having to take a hit on price matching guarantees, since laptops don't make any margin for the retailer and having to take $100 off a laptop because your competitor did isn't going to make the accountants very happy. As such, retailers typically sell similar models in slightly different permutations (one's got bigger hard drive, another has a little more RAM, the third a marginally faster processor, etc.), so if you're shopping retail, shop AROUND; you'll probably find a retail unit that'll suit you very well with just a handful of tradeoffs, and possibly some ehnancements.

Finally, I'll also note that it can be beneficial to custom build a machine that doesn't have a "canned" counterpart. The Dell XPS M1730 I'm typing this on right now isn't sold through retailers. Boutique laptops like Alienware and VoodooPC are also better off being built-to-spec; most are done exclusively that way.

Joey
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by douglord August 10, 2009 10:42 AM PDT
I've noticed the same thing. It?s almost impossible to custom build a laptop as cheap as the retail options - and it pisses me off!!!

When you factor in retail margins and inventory carrying costs (which are massive for technology products that loose 30% of their value every 12 months), it should be a lot cheaper to build a laptop to order (in China ? so don?t give me guff about labor cost economies of scale when labor costs $2 an hour) then to ship a pre-configured laptop to Best Buy, have it sit on the shelf 30 days and suffer their 30% markup.

But DELL and Gateway have forgotten what made them what they are ? selling custom order kit to the masses. They don?t want to put their retail clients at a disadvantage and they have identified people that want custom gear for what we are ? suckers that will pay 2x more for something with 5% more performance (thanks Intel). And their online competitors only cater to L337 gamers that are more then happy spending Daddy?s money for a custom painted case for their $5,000, 15 pound laptop that doubles as a space heater.

We need an internet only company that offers a moderate amount of customization options for a reasonable price. There are a ton of places that offer this for Desktops (AVA Direct), but its pretty hard to find for laptops. Maybe part of that is my own fault ? I trust AVA Direct to build me a desktop ? but I'm really worried about the construction quality on non-branded laptops! Maybe more reviews from CNET of the non-uber elite custom laptops from some of the boutiques would help!
by OptimusPie August 8, 2009 12:07 AM PDT
..
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by jmjit August 9, 2009 8:25 AM PDT
i bought my Wife a LT at Cosco for $699.00. it is a 16 inch screen 4gig ram 320 hhd t6400 core 2 duo standard vid card etc.It is fast stable and with a 2 yr warranty,IMHO you cant beat the price for what i got.....
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by Mitch_Haw August 9, 2009 1:44 PM PDT
Package deals are much better value. By the time you add all of your desired components into the computer, you will end up paying much more than a equivalent package computer.
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by douggdangger August 10, 2009 11:12 AM PDT
I bought one of the cheapest HP laptops in the market. It had an AMD X2 cpu, 2gb ram 120gb hd & dvd burner for $400.

2.5 years later and it's still running strong and not a scratch anywhere. Sure I could've bought a $1,000 Dell or Toshiba, but it did fine for the kind of work I do.

Cheap laptops work just fine as long as you treat them right.
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by edchuy August 10, 2009 10:05 PM PDT
For a budget laptop, a fixed configuration is OK, specially if you are looking for a particular price point or don't want to choose all the available options. Except buying retail you usually have to deal with rebate hassles but as least you get the computer right away. Most build to order laptops might be more expensive, especially starting from the baseline configuration. However, if you can find some online discount or coupon for a model you are interested in then you can definitely get what you want via customization and cheaper as well than retail. Oh yeah and the refurb outlets are good deals as well if you have a coupon and don't mind choosing from certain fixed configurations available and slightly order technology. If we only didn't need to wait as long to get it delivered ... Just my 2c
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by dmorgen518 August 11, 2009 12:28 AM PDT
I'd prefer to configure my computers myself. Although some view it as the more costly option, it works out to a better deal for me. In Best buy for example I may find a Dell desktop for close to $1000 with a 1.5 TB HDD and a Blu-Ray drive, both of which I don't need. However, it also sports a relatively weak processor, lets say an Intel Q8200 and only a 256MB video card. When i build a computer to my own specifications i can pass on costly options like Blu-Ray drives and uselessly large hard-drives, and spend the money the money i saved on a more powerful processor (say, an Intel i7920), and a 512MB (or more) video card. However people who are less specific in what they want from a computer can often get a better deal from a retail setup.
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