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August 6, 2009 10:01 AM PDT

New Apple patent means no more microwaving your iPod

by Josh Lowensohn
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One of the iPhone 3G's current moisture sensors can be found on the bottom of the device.

(Credit: Apple)

A patent application filed by Apple and published Thursday hints at new ways the company can help diagnose a troubled iPod or iPhone if a customer has abused it. The patent goes into detail on a new system that goes above and beyond the existing onboard sensors, which can tell Apple whether your iPod or iPhone has been subjected to moisture.

The new system, described in U.S. Patent application No. 2009/0195394, covers not just moisture, but heat, shock, and tampering. If any one of these events occur, it's logged--time stamp and all, and Apple support personnel can then retrieve the information and use it for analysis on service claims.

The extra sensors would make it easier for Apple to determine if a device malfunction was due to the user, or the hardware itself. For instance, if there's a sudden drop, followed by an impact, then a moisture reading, it's pretty clear the owner dropped it into water. The same goes for thermal events, like leaving a phone in a hot car, or having a sudden and excessive heat flare-up, caused, for example, by putting it in a microwave.

The tamper sensor is the more mellow of the four tools. In the patent Apple simply describes this as "opening the casing or housing of a device and adding, removing, or altering the internal components." This may not even employ any additional hardware or software, and could use a simple adhesive strip that is broken once the casing is removed, as many other hardware makers employ.

What may scare some users about this patent is that Apple details a process wherein one of these sensor events can disable the phone, or put it into a disabled state for its own protection. When say, submerged in water, the new protocol would have the phone shut off access to the battery or the screen to protect internal components. It could also keep the user from resetting it or retrieving data until taken to a support center, which is a little creepy when you think about those times when you may need to make a call when both you and your phone have been through a tussle.

Update: Corrected patent number terminology and reference. Later update also corrected patent application status. It was published Thursday, not approved.

(Via AppleInsider)

Josh Lowensohn writes for Webware.com, CNET's blog about Web applications and services. E-mail Josh, or follow him on Twitter at http://www.twitter.com/Josh.
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Add a Comment (Log in or register) Showing 1 of 2 pages (64 Comments)
by kingrah1 August 6, 2009 10:31 AM PDT
why dont they put more productive sensors in it, like a radiation sensor, or maybe even use the room for more battery?
Reply to this comment
by tektaktyks August 6, 2009 11:20 AM PDT
cause...read my comment
by Josh.Lowensohn August 6, 2009 11:42 AM PDT
Lemme guess--you want a Geiger counter app?
by galeso August 6, 2009 2:58 PM PDT
The Apple iTricorder?
by baconstang August 6, 2009 3:33 PM PDT
Shake sensor to record earthquakes.
by Fil0403 August 8, 2009 10:59 AM PDT
Because they don't need to: it's (IMO) the best even without them.
by Aspiresniper August 8, 2009 1:16 PM PDT
why dont you just sandblast the friggin iphone through its charge port?
by Fil0403 August 8, 2009 1:39 PM PDT
Probably because they are more interested in controlling what you do with their already-tightly-controlled products for which you already (overly) paid your money to have, instead of actually listening to consumers and adding productive features.
by kingrah1 August 6, 2009 10:32 AM PDT
this is why i want to be an electrical engineer for apple, so i can make better designs than this
Reply to this comment
by tipoo_ August 6, 2009 10:36 AM PDT
Aww that sucks, no more deystroying the thing a tad before the warrenty expires to get a new one :(
Reply to this comment
by Random_Walk August 6, 2009 10:50 AM PDT
It would be cool to have access to these sensors in the API... you could almost whip up a portable weather station (heat, humidity, etc).
Reply to this comment
by monkeyfun14 August 6, 2009 10:56 AM PDT
I'm sure you could if you jailbreak it.
by tektaktyks August 6, 2009 11:21 AM PDT
somebody will hack it,no biggie,lol,apple is known for holes
by MeepMan August 10, 2009 9:33 PM PDT
Ya, in both Mac OS X and this... Despite what trolls will tell you................... (this is going to start something =)
by goodspeed8701 August 6, 2009 11:00 AM PDT
They will add extra dollars for this useless thing. maybe useful fo them
Reply to this comment
by tektaktyks August 6, 2009 11:22 AM PDT
oh yea,c my post
by rob1400 August 6, 2009 11:01 AM PDT
Sorry but I see little use of what Apple "invented". Why don't they stop wasting their efforts there but just open up their App Store? I wish I have patented App Store so that Apple cannot decide what I can or cannot install in my iPhone :)
Reply to this comment
by The_happy_switcher August 6, 2009 11:04 AM PDT
Brilliant.
Reply to this comment
by Lerianis4 August 6, 2009 11:17 AM PDT
No, not brilliant. It's just another way that Apple can say "Hey, we won't cover this thing under warranty if you 'abused' it."

Fact is that these 'moisture' things can be saturated if an Apple product is near a boiling teapot, and by near, I mean up to 10 feet away sitting on a kitchen table.
As to the 'impact' sensors...... again, big fail there because an 'impact' does necessarily mean a drop. Most times it does, but I have fooled those sensors by QUICKLY moving something and when I quickly stop my hand, it registers an 'impact' even when there was none.
by tektaktyks August 6, 2009 11:19 AM PDT
lol
by tektaktyks August 6, 2009 11:26 AM PDT
yea, they gotta make a commercial where shaun white catches some big air,lands it and goes"oopsie ,i just voided my warranty"
by lkrupp August 6, 2009 11:18 AM PDT
Based on comments by the ethically challenged all over C|net who rationalize theft and fraud on a regular basis I can see why manufacturers would want to do this. I wonder what the industry statistics are for warranty fraud. I'm guessing its a huge and costly issue in the current pop culture that pervades this country.
Reply to this comment
by Josh.Lowensohn August 6, 2009 11:46 AM PDT
It's definitely a response to an increasing number of repairs and replacements. At some point, any company with a popular product has to take measures to make it easier to diagnose what went wrong. Mobile phones in particular are privy to all sorts of mishaps due to their small size and nature of living in people's pockets.
by tektaktyks August 6, 2009 11:50 AM PDT
"It's definitely a response to an increasing number of repairs and replacements..." and that have nothing to do with company making a crappy product,right?
by Josh.Lowensohn August 6, 2009 12:05 PM PDT
@tektaktyks-- I don't think it has as much to do with quality control as much as it's to have the phone track and report any misuse without having to rely on the customer to explain what happened. In other words, these sensors are not for exploding batteries as much as they are for misuse by humans.
by baconstang August 6, 2009 3:38 PM PDT
I'm sure there were a lot of iPhone 2G "failures" right after the 3G came out.
by make_or_break August 6, 2009 5:02 PM PDT
There probably should be no surprise about there being a problem with increasing incidents of warranty fraud, given how insurance fraud has been a long-standing headache in this country.

That said, if you sell more phones aren't you BOUND to have an increasing number of repairs/replacements? (JL: note that you didn't say anything about an increasing PERCENTAGE of failures) Unless Apple (or any other manufacturer) thinks that the MORE you make and sell actually means LESS flaws and failures? Is this some sort of 'practice makes perfect' delusion in this reasoning?
by tektaktyks August 6, 2009 11:19 AM PDT
"The extra sensoring tools would make it easier for Apple to determine if a device malfunction was due to the user..."
it will make it easier for apple to void your warranty,if u live in a humid(like nyc for example) area and u on the go and u get sweaty with the phone in your pocket it may be a good excuse for them to tell u u **** out of luck .
p.s. sensoring is not a word according to my spell check
Reply to this comment
by Josh.Lowensohn August 6, 2009 11:48 AM PDT
Your spell check is right--meant sensor tools. Fixed :D
by Dalkorian August 10, 2009 9:14 AM PDT
Josh, you actually took spelling advice from someone who writes like that? ROFLMAO!
by DMAN3k August 6, 2009 11:36 AM PDT
Apple is taking this pocket terrorism too seriously... they don't really care about people dying, but they sure do care about providing support to their users.
Reply to this comment
by Nataku4ca August 6, 2009 12:04 PM PDT
a bit drastic dont you think? though i do agree with trying to decrease the amount of fraud (ive seen plenty of those) i do wonder how well the system works... i just hope there is next to no false positive or warranty techs are gonna have one hell of a customer service headache to deal with
by DMAN3k August 6, 2009 12:25 PM PDT
That's the problem, users don't like false positives, but Apple sure does!
by nate2551 August 6, 2009 11:38 AM PDT
Do people regularly "forget" and put their iPhone in the microwave? ***.
Reply to this comment
by Perry_Clease August 6, 2009 11:42 AM PDT
Not the microwave, but I washed and dried an iPod Nano in the laundry. It still works, but the battery will not hold a charge.
by Josh.Lowensohn August 6, 2009 11:50 AM PDT
I don't know about regularly, but if you do a search on YouTube you can find some examples of these "forgetful" folks.
by skyscraperjim August 6, 2009 11:41 AM PDT
I had no idea that the patent numbering scheme is now date based. I think it was over 7 million before that.
Reply to this comment
by Dahlgren August 8, 2009 10:12 PM PDT
This is not an ISSUED patent number, it's a patent APPLICATION number!
by cftilley_dotmac August 6, 2009 11:52 AM PDT
Let's say that you have an accident and fall into a lake, sea, river, etc and need to call 911. Would you still be able to do that if the phone has shut down for its protection?

Maybe time to think about another phone rather than the iPhone. Clearly Apple is trying to stake a claim to being a member of the evil empire.
Reply to this comment
by Perry_Clease August 6, 2009 12:00 PM PDT
Would you be able to use a phone other than iPhone if you got dunked? The choice is, providing you are conscious, is to tread water/swim or make a call. Auto accidents into water not withstanding if I was boating I might want to keep my iPhone in an Otter Box.
by Nataku4ca August 6, 2009 12:06 PM PDT
i have to disagree with this comment, the phone will break if you into the water anyways so how can u blame this on apple's protection scheme? using it in the rain, yes, you have a valid point, but falling into the water with it and expect a phone that does not specifically state water proof to still work is pure bs
by TheStairMaster August 7, 2009 7:14 AM PDT
i imagine apple is smart enough to only disable the phone when completely necessary, and your phone would do you no good anyways, i.e. either it shuts itself or it fries from a short when you try to make a call.
by battmail August 8, 2009 7:15 AM PDT
All, and I repeat , ALL, smart phones and a far majority of regular cell phones use moisture sensor tabs just google Verizon and moisture and a ton of customer horror stories come up including phones being damaged by just sweat...so go ahead and get another phone and end up in the same place...LOL

By the way, as a tech support guy the first thing people do after getting their phone/electronic device wet is to turn it on - stupid!, stupid thing to do! A device that protects itself from peoples lack of, what should be blatantly obvious , water and electricity don't mix...
by jsjohnson August 6, 2009 12:05 PM PDT
Well if it's good enough for Apple....
As a consumer of any phone that would have such Orwellian devices installed, it would be prudent to allow the owner to see the information too. You own the phone and as such, you should have access to all the data stored on that phone. And as for heat, well phones are known to heat themselves up pretty damn hot sometimes, especially with GPS turned on so how can a user prove whether the heat damage was from the phone or because you cooked it on a Weber grill?
Reply to this comment
by gggg sssss August 6, 2009 5:38 PM PDT
iphone meet kindle.
by AppleSuxLeo August 6, 2009 12:30 PM PDT
Does Apple also monitor your pharts , nose-picking , cursing ?
Reply to this comment
by baconstang August 6, 2009 3:42 PM PDT
You'd overload that app for sure.
by MikesInnerRage August 10, 2009 7:28 AM PDT
Thanks Leo, you just gave me my next 3 iPhone app. ideas. 2011 BMW M5, here I come!
by Someone-else August 6, 2009 12:34 PM PDT
Based on last week news, if your iPod/iPhone is broken and the sensors show that you damaged it, Apple won't pay you refund. But if the sensors show no damage, they will refund you, but you'll be sued if you tell anybody about it.
Reply to this comment
by PerryDollar August 6, 2009 12:51 PM PDT
Woule this include changing the SIM chip? Like when you jail break it so you can use another service provider?
Reply to this comment
by edwardqiu123 August 6, 2009 2:22 PM PDT
This is crap. What if someone's trapped on a mountain, but they drop their phone into a pile of snow?? How are they going to call for help then??!! This is the dumbest idea I've ever heard...
Reply to this comment
by JoeFox2 August 6, 2009 5:33 PM PDT
This is a interesting approach for Apple but the patent application is invalid and should be rejected. In the early 90s several companies developed (and patented) various chips called Time Stress Measurement Devices (TSMDs) for the logging of acceleration, shock, thermal, moisture, and radiation events for the purpose of fault and failure diagnostics. These were to be used in every electronic assembly in the F-22 avionics to increase diagnostic accuracy and improve failure reporting and tracking. In the end we didn't use the chips but they went on to be used in some other devices. I'm afraid Apple is about 15 years behind the power curve on this one. They can still use the chips, the just can't patent the idea.
Reply to this comment
by gggg sssss August 6, 2009 5:41 PM PDT
i gets curiouser. This stuff is all being installed by companies opwned by the Chinese government. The sensors are reporting eveything back to China. Next up, how they will be abble to remotely turn teh iPhone into an iED.
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