July 24, 2009 1:09 PM PDT

Uncanny valley of keyboards: Do small keys bother you?

by Scott Stein
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Typing on the Lenovo IdeaPad S10-2.

(Credit: Sarah Tew/CNET)

In testing Lenovo's IdeaPad S10-2 and IdeaPad S12 Netbooks this week, an interesting thought occurred to us. Technically, both laptops are nearly similar inside: Intel Atom N270 processors, 1GB of RAM, 160GB hard drive. What differentiates them more than anything else are their screen sizes (10.2 inch and 12.1-inch) and their keyboards.

While screen size has been often discussed among Netbook owners, keyboard size and comfort hasn't as much. And, to a degree, it's the only true factor differentiating smartphones and Netbooks as far as interface is concerned. The real advantage to Netbooks is that you can type on them, like a laptop. But here's the question: are almost-regular size keyboards more difficult to use than intentionally small keyboards on MIDs and smartphones? Click through to hear us out.

Even though any Netbook keyboard is better in theory than any smartphone keyboard, slightly-smaller-than-full-size keyboards provoke a strange effect on prolonged typing. Fingers can get cramped, hands tired, and keyboard errors are made more often. We found that it's just when we begin to relax when the problems begin, because our fingers are ready to go into touch-typing mode, where we know key positions based entirely on sense memory. Being, for instance, 80 percent full-size means we overshoot, and lose a feel for where we are.

Typing on the Lenovo IdeaPad S12.

(Credit: Sarah Tew/CNET)

I'll go ahead and speak from personal experience. On significantly smaller keyboards, such as my iPhone 3GS virtual keyboard, for instance, I've specifically adjusted to through a separate learning process. I don't ever lose myself in attempting to touch-type. For nearly-full keyboards like the Lenovo S10-2's, it's like the uncanny valley is to digital animation, where the more something approaches photorealism, the more eerie it becomes until true photorealism is obtained. In the Netbook keyboard's case, does 90 percent of normal size get more distracting than 50 percent?

Perhaps I'm overthinking this, or failing to appreciate the fact that affordable tiny laptops with functional keyboards are even available at all (I remember, once upon a time, when rigging a folding keyboard to a Palm Vx was my idea of ultimate portability). Anyway, do you feel this way about keyboards? Or am I just spoiled from seeing too many laptops and Netbooks? Is any keyboard, no matter what the size, sufficient? In short, which would you rather have: a small Lenovo IdeaPad S10-2 Netbook with a smaller-than-normal keyboard, or a larger, more typing-friendly Lenovo IdeaPad 12?

Our Lenovo IdeaPad S10-2 review.

Our Lenovo IdeaPad S12 review.

The following products mentioned are available.

On Sale Now: $330.00
View the latest prices for Lenovo IdeaPad S10 Laptop Computer

On Sale Now: $449.00
View the latest prices for Lenovo IdeaPad S12 Laptop Computer

Scott Stein, a New York Jets fan and CNET senior associate editor, has written about tech, entertainment, video games, and viral culture for outlets including Laptop, Wired, Maxim, Esquire Online, Asylum, and Men's Journal. He also appears on the Digital City podcast. In his spare time, you might see him performing improv in New York City (when he's not being a dad).
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Add a Comment (Log in or register) Showing 1 of 3 pages (56 Comments)
by strange1889 July 24, 2009 3:06 PM PDT
small keyboards don't bother me because I only type with one hand, my left. while my right runs shift, backspace, enter, etc... I do this because my right hand is deformed, it only has a single joint in each finger where the finger meets the palm and they are only half the size of what they should be.
Reply to this comment
by writteininwaters July 24, 2009 4:37 PM PDT
That's kinda yucky!lol
by strange1889 July 24, 2009 8:48 PM PDT
thanks for the love writtein.... :P lol
by merlefisher July 24, 2009 9:05 PM PDT
I'm sorry for you. I hope you're not implying that your handicap is an advantage...
by strange1889 July 24, 2009 9:50 PM PDT
i'm just messing with writtein, not looking for sympathy. And yes merle it sometimes is an advantage, my small fingers make my hand smaller so I can fit it into smaller spaces and get things if they drop there. Its not a handicap b/c I do everything that a person with two normal hands does.
by mavfan2 July 24, 2009 3:12 PM PDT
of course a little larger keyboard would be nice but two years with an iphone has allowed me to learn how to quickly type with just my right index finger and I've found myself doing that on my Dell Mini 9 when I need to type a quick note. My reason for having a netbook is as a supplement to my Macbook Pro (I run Leopard on the Mini 9 too). the netbook is something I put in my jacket pocket when I head to breakfast on the weekend and not something I rely on for extended typing.
Reply to this comment
by SalisburySteak July 24, 2009 6:37 PM PDT
How did you get a Mac OS on a PC?
by pithenumber July 26, 2009 5:37 PM PDT
@steak
Hackintosh
by streamline35 July 24, 2009 3:18 PM PDT
Perhaps you have large hands, because I couldn't disagree more with the idea that smart phone keyboards are easier to use than netbook keyboards.

I have an MSI wind u100, which I use constantly for taking to class and taking notes while a professor talks faster than I can even comprehend. What I have found is that I can actually type faster on my netbook than my full sized keyboard at home, because since it is slightly smaller, my fingers take less time to reach a key. However, the tradeoff is a slightly increased error rate, but not by much, and when it comes to neuroanatomy notes, I never know how to spell half those words anyway until I see them in print.

Perhaps if you wanted to go more in depth with this, you should take a couple different editors, yourself included, and give them typing tests (that measure speed and error rate) on netbook keyboards and normal sized keyboards (maybe even smart phones if you can find a typing test for them).

Anyway, my answer to the article title is no, small keys do not bother me, and actually help me type slightly faster than a full sized keyboard, at the cost of increases error rate by a small margin.
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by JFerrari427 July 24, 2009 3:42 PM PDT
I've seen carpal tunnel surgery done- don't use these keyboards.
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by cm15 July 24, 2009 3:54 PM PDT
I'm a typist, and I HATE small keyboards. (No, I don't text). I want a netbook with a screen and keyboard that fold out to full size. Until someone makes one, I'll make do with my desktop at home, full-sized laptop (with separate keyboard and monitor) at work, and Mojopac-enabled hard drive for traveling (allows me to operate virtually from any computer I plug into, protecting my privacy and letting me use almost every app I use on my home PC.)
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by forkboy July 24, 2009 3:58 PM PDT
At 6'4" with large hands and long fingers I simply cannot type in any meaningful manner on the sub-12" netbooks. But even before I discovered this fact, I couldn't quite wrap my head around the need for or the interest in netbooks. No. Let me clarify...

I cannot see the interest in a 12-inch netbook. Is it really that more portable than a 14- or 15.4-inch notebook? I can, however, see the appeal for the truly smallest of the netbooks if one is willing to sacrifice both screen space and keyboard size for the portability.
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by blusky08 July 25, 2009 8:36 AM PDT
No, a smartphone keyboard is not easier to type on. However, if you're going to get a netbook then simply get a full size computer and a smartphone for the road. There is no best of both worlds, and netbooks are simply not needed.
by streamline35 July 25, 2009 10:42 AM PDT
blusky - that is a terrible solution. First off, smart phones are very expensive, and impossible to type on nearly as fast on. Secondly, they don't run windows (not counting window mobile) so I can't install anything I want on them. Thirdly, back to expensive - no way in hell I'm going to pay for one of those data plans.

Some of us would like to avoid the monthly costs, and need something we can type very quickly on. I have a desktop at home, and a netbook for mobility, and I would take it over a smart phone any day (especially when I'm paying for it).
by Donfuy July 24, 2009 4:02 PM PDT
I have a first gen Asus Eee PC 701 and the small keyboard doesn't bug me at all. I can write on it almost as fast as my normal keyboard.

And no, it doesn't compare to those phone keyboards (where you can only use or thumbs or indexes).
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by streamline35 July 24, 2009 4:58 PM PDT
Interesting, because those netbooks were known for their horrible little chicklet-key keyboards that were impossible to touch type on. You must've gotten pretty good on it. The more modern netbook keyboards have improved exponentially.
by SJ2571 July 25, 2009 3:08 AM PDT
I have a 701 too and it's just as easy to type on that as my full-size desktop PC. It anyone thinks they're impossible to "touch type" on, then you have to remember: touch typing is NOT a standard, it's just one method of typing (albeit the most common). I personally type 80 WPM using 2 fingers only as I was self-taught. Anything self-taught is usually better than trained. I also am highly proficient at first-person gaming and DON'T use the WASD combo either. Again, self-taught to play the games with my own key/mouse combo.
by amtriska July 24, 2009 4:35 PM PDT
I type at about 110 wpm and am typing this on my Asus Eee PC 900. It's pretty much the smallest size netbooks come in, but I have a minimal amount of trouble using it. For one thing, I'm used to it -- this is my primary computer (sadly enough) and I type on it a lot. A lot of people who type on netbooks are put off by them at first but then get used to them.

Additionally, Asus makes some of the easiest-to-use netbook keyboards out there. It's got the same layout as a regular keyboard, so I'm not adjusting to new key positions. One of the reasons I didn't get the Dell Mini 9 is that they completely changed the position of the shift key, which would make it practically unusable for me. So keyboard layout is a little more important than size. After a short break-in period, I haven't noticed much of a difference in typing ease or speed on my Asus.
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by josh81 July 24, 2009 4:38 PM PDT
When I was looking for a netbook, I was tossed up between the 10" eee PC and the HP Mini 1000 - the eee had slightly better specs and was cheaper, but the HP was prettier and had a "92% full-size" keyboard. After trying both extensively in-store, I bought the HP Mini - I almost couldn't use the eee's keyboard. The HP serves its purpose perfectly - and the keyboard is VERY usable. Sure, I can type more accurately on my Macbook, but like streamline said, I actually think I type faster on the Mini, but with more errors. I think netbooks are perfect for their purpose - Internet browsing around the house, at coffee shops, in class, etc. But you get more bang-for-your-buck with full-size machines, IMHO.
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by johnb6597 July 24, 2009 4:41 PM PDT
Some sacrifices must occur on the altar of portable convenience...simple matter of physics, really. Smaller laptops = smaller components. I own a full-size laptop and a netbook and find my typing adjustment to the different sizes of keyboards to be almost effortless. Let's not pole-vault over mouse turds here. If you want the travel advantages provided by netbooks, get over your issues with a smaller keyboard. Otherwise, just stick to the bigger and heavier laptops and be happy about it. Sheesh.
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by cvaldes1831 July 24, 2009 4:53 PM PDT
Heck, I can't even deal with two full-sized keyboards with slight changes in the key placements without drastically reducing accuracy or touch-typing speed. For this reason, I have a matched set of keyboards (home and work).

It's comical how poorly I type when I borrow someone else's computer or I use the built-in keyboard of my MacBook.
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by tw1975 July 24, 2009 4:57 PM PDT
Small keys = small screen = squinting like an idiot 'cause you think having a computer that almost fits in your pocket is a good idea.
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by streamline35 July 24, 2009 5:27 PM PDT
That's only true for the sony p series (that ridiculous little 8" netbook like thing). Netbook keyboard are close to full size, and their screens are fine for one window at a time. Their slightly lower than normal resolution (1024 x 600) makes viewing quite easy on the eyes.
by robstak July 24, 2009 5:16 PM PDT
so i just got a mini 1000 yesterday. and ya know what's funny... the keys arent small at all, but ive found that i miss the tactile presence of laptop frame around the left and right sides of the keyboard. so weird! so ive found that i scrunch my hands together even though i dont need to. im assuming ill get used too this!

-dr. karl
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by jswalker1981 July 24, 2009 7:32 PM PDT
Yesterday I was at best buy, and they have a gateway netbook, it had a 11" screen and vista, but it also had a great keyboard with larger buttons. It was almost easier to type on that then my current 15" laptop. And definitely the best netbook laptop that I've ever typed on.
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by MrRetardo July 24, 2009 8:47 PM PDT
I touch type, but being of "shorter stature" my hands fit rather "ok" on tiny keyboards. The only thing that I still have trouble with are the keyboards for phones.
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by RideMan July 24, 2009 9:14 PM PDT
Interesting. I have a Dell Mini 9, which I bought specifically because I could run Leopard on it, even though its keyboard leaves a lot to be desired...

What surprises me is that I found it easier to type on my Psion Series 3a and Series 3mx than it is to type on the Mini 9. The Psion was a pocket-sized machine with a keyboard about the size of a large pocket calculator. The key is that while the keys on the Psion were *tiny* compared to the Mini 9, they are spaced in such a way that I could actually type on it, while the larger keys on the Mini 9 are flat and not spaced, so I keep hitting two at a time.
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by SJ2571 July 25, 2009 3:46 AM PDT
I had a 3c and a 5mx and I agree that they were both easy to type on, too. In fact, the 3c more than the 5mx.
by tntmyth July 24, 2009 9:38 PM PDT
I have a Lenovo/IBM Thinkpad X60s with 12 inch screen. I have always found this to be the most optimum size laptop screen and keyboard size. Lenovo made this keyboard with basically full-size keys and just smaller tab and backspace keys which most people don't use for touch-typing. The netbooks are cool, but I have tried typing on them and the difficulty in typing, smaller screen size, slower processor and less RAM memory have not seemed worth the small advantage in size. And the weight advantage is minimal over a 12 inch screen laptop. I also use a Treo with Windows Mobile. I can type pretty fast on the Treo because as was mentioned by the reviewer, I learned to type with mhy thumbs and it is a totally different learned skill from touch-typing. I agree that if you are using a netbook, you tend to slip back into what your sub-conscious brain thinks is typing on a full-size keyboard and begin to miss keys and make errors. IMHO, carrying a 12-13 inch screen laptop is optimal for notebooks and use a smartphone with a good keyboard that can sync with the laptop is the best all around solution.
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by streamline35 July 24, 2009 11:09 PM PDT
Yeah, the weight is a small advantage that netbooks have over 12" notebooks, but the huge advantage they have is price. The x60 that cnet reviewed a few couple years ago went for $2200. For what I use a netbook for, $500 is about my limit (my more top-of-line netbook was $400). Why pay for power I don't need?
by QZ2701 July 24, 2009 9:53 PM PDT
What a timely article!! I bought a Dell Mini 10v a couple of weeks ago, but I plan to either sell it or return it and pay the restocking fee. Even though the Mini 10v has a 92% full-size keyboard, I still found it to be too small for my taste.

But what really exacerbated the situation for me are the flat, chiclet style keys with relatively little spacing between them. I'm used to keyboards with slightly concave keys, plus some degree of spacing and ridges/valleys between them. I find that it's easier for me to type using my thumbs on my Nokia E71 smartphone than it is to type with my fingers on the Mini 10v's keyboard. To clarify, I can type a bit faster on the Mini 10v than on the E71, but it's more stressful on my hands.

After I get rid of my Mini 10v, I'll be considering the Samsung N120 or NC20, or I might wait until after Windows 7 is released and consider a $599 13" Acer Timeline instead. I actually found the keyboard to be more of a bother than the 1024x576 screen resolution, so I might not mind the N120, but I think I'd probably go for more screen real estate (1280x800) with the NC20 instead.
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by todiworl July 25, 2009 12:15 AM PDT
bring back the butterfly keyboard!!!!!!!!!!!!!
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by niubi10 July 25, 2009 3:39 AM PDT
I use a Dell Adamo (http://eu.dubli.com/Dell-Adamo-134-12-GHz__5_12832). It's not a netbook, but it's super light and the thinnest I've ever had. As a writer, I will not sacrifice the keyboard for all the reasons listed in the article.

Also, great speakers. Don't get that in a netbook either!
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by streamline35 July 25, 2009 10:45 AM PDT
Nope, but no one with a netbook paid $1500 to $2300. They paid $300 to $400.
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