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July 8, 2009 10:28 AM PDT

Google's Chrome OS and Netbooks: Why Microsoft shouldn't worry...yet

by Dan Ackerman
(Credit: Dan Ackerman/CNET)

While it may not have the same buzz as a new iPhone, Google's announcement of a new computer operating system based on its Chrome Web browser, has certainly set tongues wagging across the Interwebs. It certainly has many of the hallmarks of a hot news story--the bitter fight between Microsoft and Google; the rise of low-cost, low-power computing in Netbooks; free vs. paid software.

But while we're always in favor of more consumer choice and potentially lower prices, it's not quite time for Microsoft to worry about losing its firm hold on the Netbook market.

Microsoft's Windows XP is currently on 96 percent of Netbooks sold in the U.S. by some estimates (up from less than 10 percent in early 2008). When the similar idea of Netbooks running Google's Android operating system was discussed back in April, we said:

The very first Netbooks ran Linux operating systems, usually with a custom front-end to give users easy access to a Web browser and other frequently used apps. But as well-intentioned as that plan was, it wasn't until PC makers added the already archaic Windows XP operating system that the Netbook craze took off.

It wasn't that XP was the perfect solution for small screens and low-power CPUs--it's that consumers searching for a simple, low-cost second or travel laptop value ease of use over almost anything else. XP benefits from looking and feeling familiar to most users.

What we said then is just as true now, even if the OS is called Chrome and built specifically for PCs, rather than the smartphone-based Android. That familiar look and feel is what makes Netbooks so appealing to casual computer users, kids, and seniors.

We've seen plenty of attempts from PC makers to do essentially the same thing: build an attractive, useful front-end onto Linux in a Netbook. HP's Mi Edition Mini and Asus' early Eee PCs are good examples. Both offered easy access to open-source Web browsers and office productivity suites, but moving beyond the handful of choices presented on the desktop could be daunting for those who are only familiar with Windows.

Case in point: if something like your Wi-Fi connection, for example, isn't working for some reason, even a relative Luddite can muddle through several obvious possible fixes in XP. Try getting a PC novice to figure that out under an unfamiliar operating system.

That's not to say a Google OS for Netbooks wouldn't have certain advantages. The combination of Gmail, Google Docs, and the Chrome Web browser makes for a compelling case that Google will be able to build a very usable front-end for consumers. But, by the time the first Chrome OS Netbooks are available--the second half of 2010--Microsoft's Netbook-friendly Windows 7 will have already had about a year to maintain its iron grip on the Netbook market.

What would you like to see in your next mini-laptop: Windows 7, Google Chrome, some other Linux flavor, good ol' XP, or maybe even some kind of long-rumored Apple Netbook or tablet? Sound off in the comments section below.

> Need more? Follow me at twitter.com/danackerman.
> Laptop and Netbooks news, and more, every week on the Digital City video podcast.

Update: Adding a video clip of myself discussing Google's planned new OS on Reuters TV earlier today.

New York native Dan Ackerman, a former radio DJ turned journalist, has written about technology and music for publications including Spin, Blender, The Hollywood Reporter, and USA Today. He hosts the weekly Digital City podcast and the New York edition of Editors' Office Hours. Dan's new album, Tales Out of Night School, is available now. E-mail Dan.
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Add a Comment (Log in or register) Showing 1 of 2 pages (52 Comments)
by eccles1214 July 8, 2009 11:03 AM PDT
I must disagree. I think the time for Microsoft to worry is NOW. What Microsoft really needs to do is to go back to the basics and build an arsenal of web-based apps and a way to get there that is fast, siimple, and fail-safe. No viruses. Seamless updates. Flawless performance, no downtime. Users hate pokey, flakey sites. Google knows these things, Microsoft is too stodgy and self-assured about its own entrenchment to care. And it is this attitude that is slowly killing Microsoft. As more and more people use Google's products, more and more people will become comfortable with putting them on their netbooks and using their products to get to the web and their cloud-based data. Bye bye Microsoft. The worse thing is that Microsoft clearly sees this coming, but has failed to act. Stupid Microsoft; they deserve to fade away by sheer stupidity alone.
Reply to this comment
by kalel130 July 9, 2009 10:46 AM PDT
"No viruses. Seamless updates. Flawless performance, no downtime. "

...So basically what you're saying is that Microsoft needs to become Apple....

But I do agree. I think Microsoft should be quaking in their boots. Go to a college campus and you see the next generation of work force using Mac OS and Linux at alarming numbers. The addition of a new OS by a well loved company [Google] will make people switch who are unhappy with Microsoft but think that Macs are too 'stuffy'.
by lyesmithtrash July 8, 2009 11:22 AM PDT
I am a big Windows 7 fan, always used windows in my life. I do consider to switch to Mac or even Linux. Win 7 is a solid OS but lacks the solid grid of applications and devices that both Google and Apple provides.
Reply to this comment
by jensco123 August 3, 2009 5:06 PM PDT
Are you serious? Windows has WAY more applications and industry support than any other PC OS. I'm not really sure where this comment comes from? If application support is what you are after, Windows is the CLEAR choice. Hands down. Game over.
by fgfgVCV July 8, 2009 11:25 AM PDT
I agree with the previous poster. Microsoft deserves to lose its position as OS leader. I run PCLinuxOS and enjoy freedom from anti-virus software, endless updates and crappy performance. I also have access to 1000's of quality apps that often perform better than the paid versions on the Windows platform. It's time!
Reply to this comment
by Vegaman_Dan July 8, 2009 12:16 PM PDT
It could herald a second age of incompatible systems, obsolete technologies, and user groups to keep support going where the OEM no longer treads.

Have you forgotten the days of Atari, Commodore, Texas Instruments and others?
by forever4now July 8, 2009 2:06 PM PDT
@Vegaman_Dan "It could herald a second age of incompatible systems"

It could also herald a new age of:

1. apps that run on all OSes (Windows, OS X, Linux, ...) and all device types (smartphones, netbooks, notebooks, desktops, ...), without any porting effort.

2. instantaneously updating of millions of users, when an improvement is made or a bug is fixed, in an app.

3. vendors offering an app for free/sale/subscription to any user located anywhere in the world.
by Beniesen July 8, 2009 11:47 AM PDT
I hope and wait for a flovor of Linux that will recognize my computers peripherals and automatically install the correct drivers to run them. I've tried Ubantu with little success in getting drivers installed for things like my sound card and NIC. Tried to install it on an IBM thinkpad T22 and would not recognize the PCMIA slots for my wi-fi. I would love to move away from MS but Linux needs to be a little more user friendly.
Reply to this comment
by cary1 July 8, 2009 12:19 PM PDT
Amen to that. I had similar experience with Ubuntu. Gave it up after few months.

Chrome OS will join the lists of hundreds of Linux distros trying to garner some attention from non-geeks population. If lucky, it might reach the success of Ubuntu, but nothing more.
by acarswell July 9, 2009 5:45 AM PDT
Agreed, also. Using Ubuntu as a trial on a second computer. Tried to update to Firefox 3.5, and the download site gave me some kind of archived file instead of an executable. How to install this? A Google search yields multiple multi-step methods, all saying that "nothing could be easier." C'mon.
by john55440 July 8, 2009 11:52 AM PDT
Oh goody, Version 1.0 of an operating system, and an operating system made by a company whose area of expertise is search engines.

It's Windows 7 for me.
Reply to this comment
by imc101 July 9, 2009 3:28 PM PDT
Yeah, stick with Windows 7. The company that produces it sure have a great record in producing efficient, trouble-free and user-friendly Operating Systems.
by jensco123 August 3, 2009 5:08 PM PDT
Windows 7 for sure. I'm using the RC version now and I LOVE it. XP runs great on one of my home PCs, and my notebook runs Vista SP1 with absolutely no problems. Microsoft sends me regular patches to help with security issues and I'm a happy user. I'll stick with Microsoft, thanks.
by sillygoosen July 8, 2009 11:56 AM PDT
Personally, the thought of a chrome based OS is intruiging. Light and quick, boots up in seconds, i already use google docs and gmail for everything. Buuuut, I use TONS of local based software which it sounds like might not be supported under Chrome if it's strictly net/browser based apps. That's what won't let it compete with microsoft. Tons of programs aren't built as web apps, they are local installs. It's going to take massive developer support for those things to work. At least that's what it sounds like to me from what's being said. I don't see it as a direct competitor to Windows yet. But they do have a lot of time for more details and development.
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by vikinzer July 8, 2009 11:59 AM PDT
Ubuntu Ubuntu Ubuntu. I have never entirely bought the argument that the Netbook segment is solidly XP because people want something familiar. XP owns the market because OEMs don't want to **** off Microsoft and so they put their XP option front and center, if they even have a Linux version it requires at best changing the default, and at worst digging deep into unlinked parts of the site to find. If we had even remotely equitable marketing I think Linux would be doing much better. I don't for a moment think it would be winning on market share, but that market share would be noticeably higher than it is right now.

The fact is Ubuntu boots lightning fast. I can do everything I want on my netbook. I can do any office productivity I need via Google Apps or Open Office. I can do audio editing for the radio station I volunteer for. I use Audacity even in Windows, so no loss there. I have great waste my time game options, nothing high tech, but plenty of basic addictive diversions on the level of bejeweled/frozen marbles/tetris. If I got an external hard drive I could go the Diablo II route easily.

Compared with the speed of Windows there is just no comparison. I don't care if Windows 7 "will run" on netbooks. MS is going to charge WAY more than they are currently charging for XP, and that's going to put a much higher premium on the little guys than the "increased functionality" (if you want to call it that).

I don't know that I care about Google's announcement. I am not a "tech for tech's sake" fiend. I want my tools to do what I need them to do, with the fewest hicups, for as little money as possible. I want my money to save for a down payment on a house, or a retirement fund quite honestly. Total quality of life is more important to me than gadgets. I spent a very long time trying to ditch Windows and failing because Linux was just not up to the task. In the last 2 versions of Ubuntu Canonical won me on netbooks, and is just a short video performance leap from winning my total desktop experience. When WoW and Hulu work as well on Linux with my Intel GPU as they do on Windows I will no longer have any reason to use Microsoft products.

Then you get into the "I know it. Why change" game with Google. While I worked to ditch Windows because of the cost, I won't have a similar reason to learn a new platform to leave Ubuntu. So they are going to have to create something REALLY impressive to get me to move again.
Reply to this comment
by Vegaman_Dan July 8, 2009 12:18 PM PDT
Linux has been offered side by side with XP for consumers and the consumers voted with their wallets. I am not going to blame an OEM for offering what the consumer wants to pay for. Remember, just because you like Linux, the consumer is the one that makes the decision by their choice in purchasing their preference.
by cary1 July 8, 2009 12:28 PM PDT
Really? What about ASUS? They only make netbooks and nettops. They have no need to be afraid of Microsoft, but still, all their products have Windows XP option. Search for EEE PC on Amazon and see what you get. Most of the netbooks have XP, and not only that, they cost pretty much the same as netbooks with ubuntu.
by aliceagain July 8, 2009 12:01 PM PDT
I love the version of Linux that runs on my EEE PC. I was absolutely astounded by the number of people who thought my computer was cool but couldn't cope with the idea of an OS they didn't recognize. I think that maybe a Google OS will be more effective simply because Google is a much more recognizable and comfortable brand for people than Linux. Either way hopefully it will force Microsoft to work a little harder.

I'd love to switch to a Google OS if only to satisfy my curiosity. Like sillygoosen, though, I'd worry about how it copes with local installs.
Reply to this comment
by Mr. Dee July 8, 2009 12:18 PM PDT
Another Lunix distro, yawn, whats next?
Reply to this comment
by July 9, 2009 5:46 PM PDT
>>Another Lunix distro, yawn<<

Forget about what's under the hood. To the typical user, a Chrome OS netbook will be an Internet appliance with a Google interface.. (Do iPhone or iPod Touch users mind that their device doesn't run the Mac OS or Windows? Do Blackberry users care about their device's OS, as long as they can get their e-mail?)

I suspect that manufacturers will like Chrome OS for two reasons: It will make them less beholden to Microsoft, and--perhaps even more important--it will help to position netbooks (and future variants of the netbook) as appliances for Web browsing, e-mail, and notetaking that *supplement* conventional laptops and desktop PCs instead of replacing them. To use an analogy, a netbook can be to a PC what an iPod is to a home music system--especially if "Google," and not "Windows," appears on the bootup screen.
by splendidcrm July 8, 2009 12:30 PM PDT
At SplendidCRM, we are die-hard Microsoft supporters, but we would be interested in a Google OS so long as Miguel de Icaza and his Mono team can enable us to run our .NET application on the new OS. As application developers, we are less enthusiastic about learning a new OS or a new API, but we would be very open to running our application on a new, fast, simple and secure platform.
Reply to this comment
by atomicblue July 8, 2009 12:43 PM PDT
I think price will decide...if product is selling at $150 more because it's running Windows 7 ... I think people will start to be swayed by this. Also with the hype around this new OS the salespeople at your local computer store will be having a field day selling this to consumers. It's about time these giants started to play hard with each other -- in the end we the consumers all win.
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by Vrmithrax July 13, 2009 9:00 AM PDT
The front-end isn't usually where the hit happens... Unless you are building a new PC and have to buy an OS for it. When you buy a mainstream off-the-shelf computer, the OS in there is a miniscule cost, because they get massive OEM discounts.

However, if people are thinking ahead, you are dead right and price can definitely be a deciding factor. "So I have to pay HOW much 2 years down the road to get the decent OS that this one I'm using now SHOULD have been?" Companies like Microsoft live and die by the revenue stream they artificially create when they "update" a fully functional and competent product, then shove it out on the market and do their best to force everyone to upgrade to the new stuff. And then they wonder why things like Office are seeing stagnation in sales, and adoption of products like OpenOffice and Google's office foray is on the upswing. People are getting tired of bullies, especially the greedy bullies.
by Dan_Ackerman July 8, 2009 12:51 PM PDT
It's important to note that all the people who say they have tons of cool open-source apps they can run on their Linux Netbooks (or other systems) are correct -- the software is definitely there in most cases.

But, and this is a big but -- forcing people who, frankly, aren't "into" computers (like we are) to learn what is, in large part, a whole new way of operating their PCs, is asking too much in most cases. It's perhaps like asking someone who can only drive an automatic transmission car to learn stick -- sure there are advantages, but for many people, it's not worth the hassle.

Mind you, as a native New Yorker, any automobile analogies from me should be takes as highly suspect.
Reply to this comment
by duperstar July 8, 2009 2:03 PM PDT
Good analogy. I am a Windows and Ubuntu user and when people ask me if to buy vista for their old computers, I tell them to either buy a new inexpensive PC or try Ubuntu. All have tried Ubuntu and had some kind of compatibility issue (mostly with the cable company software or other software they need to use.) I wouldn't call them savvy, they mostly just want to turn it on and go. I also tried to tell friends about how great a stick is to drive, but again most want to just get in and go. I'm a New Yorker too so I feel ya.
by TX-Sunset July 8, 2009 1:50 PM PDT
Open Source is great. In many cases it allows users to get a hold of application types that normally cost hundreds, if not thousands, however, it is not now (though maybe someday) the holy grail among applications. I have found, through personal experience, a lot of open source software has very little if any support. Sure, you can generally get some support on some forum dedicated to that product, but that relies heavily on the fact that, you will only get help IF someone decides to respond to your post or, more times then most, you get insulted because you asked a "stupid question" or a question that has been asked before, though you may have to search through years of posts to find it.

That being said, I wish Google all the luck in the world. I hope they really do come up with a truly competitive OS that rivals Windows. I do not consider any other current OS to be a true rival. Competitors for sure, but most of the stuff you hear about MacOS and Linux are propaganda and some out right lies.

Oh, and for the guy that mentioned Audacity, for a free app, it is great. Compared to "pay-for" apps, it blows chunks. Same goes for GIMP.
Reply to this comment
by phsshp July 8, 2009 2:29 PM PDT
The norm for open source is still an assumption of programming or scripting skills, advanced web search skills and netiquette, and the desire to mess with things. Someone who does not change their own brake pads is not going to want to mess with open source today.

However, if intermediaries could make a living at configuring systems for others or more open source projects found a niche like Mozilla, you could see either an economy that supports casual users or the extra packaging that allows those users to pick up and install open source as easily as shelf ware.
by phsshp July 8, 2009 2:21 PM PDT
I agree that this will barely divert the attention of "experienced" Windows lusers, Linux hackers, or Mac aficionados.

But what about looking at this another way? Are there NON-users who would be attracted to this?

Perhaps people who were put off even by Windows, either the price of a decent PC (always $800.00) or the technical "complexity" of Windows?

I was never good at microeconomics, but this would seem to give Google the chance to become the small warm-blooded mammal eating the dinosaurs' eggs. Hey, isn't that how Microsoft started out?
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by pcfish July 8, 2009 2:28 PM PDT
All other linux OS with customized front end fail doesn't mean Google' OS will be just another one of those.
Reply to this comment
by danxo70 July 8, 2009 2:51 PM PDT
I could not agree more against Microsoft. I was big Windows man -- until 2001 when Microsoft started their "activation code" crap. Now, i'm been searching for a new OS - and a Google OS would be perfect for me and my workers at the office. I Hope Microsoft deserves what it gets - its been nothing but a Big Bully out there threatening anyone who even tried to 'scare' them at their game - now comes in the BIG
Google Guys... Kill 'em Google!
Reply to this comment
by JoshWVS July 8, 2009 3:25 PM PDT
GOOGLE OS LIKE CHROME?!

...that's all I needed to hear. If nothing else, I'll try it out.
Reply to this comment
by Spanwite July 8, 2009 4:16 PM PDT
One more option is coming, and everyone is complaining!
Stop, we don't need more on the Menu, there is Windows Vista + SE and a bit Apple that's enough.
No one is holding a Gun on your chest, and says you have to use our Product.
Reply to this comment
by windooor7 July 8, 2009 4:32 PM PDT
Jesus had his own disciples. So is the computer world. apples,cromes,and windows
personally i hate anything that not microsoft. unless its an iphone. so, its not going to change much. What will make a difference is when apple enters into the art of nebooks.
they always do it right at the first time and i dont hope goolge will do that.
Reply to this comment
by ospideyo July 8, 2009 10:10 PM PDT
I personally can not stand Linux! I had the terminal with a passion, reminds me of DOS and I hated that too. I enjoy a nice GUI with self installing packages. I hate having to type 50 lines of code to install a program. If Linux were to make it as easy to install programs as Windows or Mac OSX I would consider it but until that day it just isn't an option for me.
Reply to this comment
by forever4now July 9, 2009 12:57 AM PDT
"type 50 lines of code"

What? I use Ubuntu as my primary OS and I "click to install" any of the 1000s of programs in the repository using Synaptic. Clearly, you have either not used any modern Linux distribution or have not used one for a very long time.
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