May 14, 2009 4:44 PM PDT

Microsoft Exchange support shown on HTC Magic

by Bonnie Cha
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HTC Magic

Microsoft Exchange on HTC Magic.

(Credit: Damian Koh/CNET Asia)

This post was last updated on May 15 at 11:28 a.m., PT.

Earlier on Thursday, we reported on the Singapore HTC Magic launch and learned from our friends at CNET Asia that HTC has two more Google Android devices planned for the year. Great to hear, but was there more immediate good news that flew under the radar?

In Damian Koh's hands-on report of the Magic, right there in the sixth picture, plain as day, is Microsoft Exchange ActiveSync support on the HTC Magic (kudos to CNET News reporter Stephen Shankland for noticing).

Koh also writes, "One of the new features on the Magic is support for Microsoft Exchange. We managed to get it to sync with our Outlook e-mails, contacts, and calendar entries with nary a hassle." HardwareZone also mentioned Exchange support in its report of the Asia-bound Magic.

The lack of native Exchange ActiveSync support has been a major detractor for the T-Mobile G1's use in the corporate environment. True, recent third-party applications like DataViz Documents to Go have added this functionality, but native support would be huge. It's not clear, however, whether the Exchange compatibility is specific to the Magic or if it will be pushed out to the other Android devices (the G1 and European model of the HTC Magic), but we can't imagine that support is far behind. Messages to the Google Android camp were not returned as of press time.

A Google representative issued this statement in response to our question about native Exchange support:

"Android does not currently include support for Microsoft Exchange. This remains a ripe opportunity for 3rd parties, as the Android Open Source project, supported by Android Market, provides developers complete freedom to extend Android and enable a wide range of connected mobile services. We are beginning to see initiatives and products from the community designed to target the mobile enterprise market. We believe our approach of openness, both at the platform level and for application distribution, will drive rapid innovation and availability of consumer and enterprise solutions on Android."

Clearly, this left us a little confused, especially after we talked to Damian and he confirmed the Exchange support was native to the OS on the Magic, so we got in touch with our HTC contact here in the U.S., who offered this clarification:

"The Vodafone version of Magic has "with Google" on the back, like the G1. This simple phrase indicates that the phone has a pure Google experience - no customizations have been made to the software. The Magic being sold in most of Asia is not a "Google experience" phone so we are able to add HTC-specific software into Android. That version of Magic has Exchange support, plus a more full featured camera application, a custom dialer application with smart dial and additional widgets as well."

There you have it. Unfortunately, this means that we won't see this feature pushed out to the G1, which also has the "with Google" on back, but it's also interesting that you have these two flavors of Android devices. However, we should also point out that the Asian HTC Magic isn't carrier-specific, so perhaps this has something to do with it.

Bonnie Cha is a senior editor for CNET, covering smartphones and GPS. When she's not testing the latest gadgets, you can find her chasing after her crazy lab or surfing in the chilly waters of Northern California. E-mail Bonnie.
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by UCVirus May 14, 2009 6:10 PM PDT
OMG I'm in heaving. TMo contract expires in July, so I'm trying to decide between the 8900 and the Magic (released this summer sometime?), if the Magic supports exchange, no question I will have it in a month or two!!!
Reply to this comment
by wikimon May 14, 2009 6:21 PM PDT
i think i'm going to grab up the i7500.

headphone jack? yes please
AMOLED? sweetness
8gb internal storage? G1 has like 27 megs lol
does not look like a sea-going vessel

yea something like that
by wikimon May 14, 2009 6:13 PM PDT
i've waited oh so long for this

i really don't understand why google neglected such a vital part of enterprise support when they created their platform.
Reply to this comment
by forever4now May 15, 2009 3:30 PM PDT
Android is an open platform for smartphones, photo frames, car computers, set-top boxes, appliances, etc.. Does built-in Exchange support make sense, for all of these applications?

Also, I suspect there is a licensing fee than needs to be paid. Does it make sense for Google/OHA to pay a fee for every copy of Android, when it is ultimately given away for free? These fees are best paid for by device manufacturers, who can include the cost in the price of the final product.
by Remo_Williams May 14, 2009 6:14 PM PDT
wait... ActiveSync Exchange support, as in USB cable to PC? That would be... PERFECT.
Reply to this comment
by maxthepenguin May 15, 2009 6:55 AM PDT
You can do ActiveSync "Over The Air" right now with TouchDown by NitroDesk. Its $20 well spent, the calendar works great, I can search the GAL, all my email is auto-pushed from the Exchange server to my phone. I bought it a few months ago and now have no reason to ever need a different mobile device. Everyone with a G1 or thinking of a G1 but needs Exchange support should definitely check out TouchDown.

-Adam
Reply to this comment
by wikimon May 15, 2009 7:00 AM PDT
looks like android dev groups has some heavy handed moderation and i couldn't get this posted there.

"you don't understand, no one corporate is going to search your
arguably horrific app market to find a 3rd party knockoff brand
application to install on all their corporate phones to get exchange
to run.

when companies go to shop for phones they're going to look at OFFICIAL
support and see "hey this one doesn't have native exchange support,
sorry lads back to your blackberries"

you will NEVER gain a foothold in the very large and lucrative
enterprise market if you don't support commonly accepted enterprise
applications "out of the box". and to be honest you do your loyal
developer base a huge disservice by denying them traction in this
market.

android deserves it"
Reply to this comment
by gsukumarcnet June 6, 2009 5:31 AM PDT
Not sure what makes a product "official" and another one, a knock off brand.
What makes something from Google "official" and a tool from a 3rd party vendor who licenses ACtivesync technology from Microsoft "unofficial" ?
I guess enterprises dont need any more choices other than Google and Microsoft ?
by rshah29 May 21, 2009 2:24 PM PDT
What about people using standalone Outlook (without an Exchange server)? How can we sync our Outlook contacts and calendar to the HTC Magic?
Reply to this comment
by gsukumarcnet June 18, 2009 11:43 AM PDT
try companionlink.com
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