• On The Insider: Britney's Bikini-Clad Top 10
April 7, 2009 11:04 AM PDT

Kindle owners stage e-book price protest

by David Carnoy
  • Font size
  • Print
  • 55 comments

Wired's Gadget Lab blog has a story about how a group of about 250 Kindle owners are staging an online protest over Kindle e-books that cost more than $9.99. The weapon they're using is Amazon's own tagging system, as price offenders are getting hit with a special "9 99 boycott" tag.

The roving--and most likely growing--band of annoyed Kindle owners includes such folks as Connecticut librarian Crystal O'Brien, who spends "a few minutes every day in the Kindle book store tagging the more expensive digital books with the '9 99 boycott' tag and removing it once the price drops below the threshold."

Frame job: the Kindle version of "The Likeness" costs $4 more than the paperback.

(Credit: Amazon)

I wish I'd known about the tag when I was searching for a new Kindle e-book the other day. I came across Tana French's "The Likeness" and was considering a purchase until I saw that the Kindle edition was priced at a shocking $14.27. What was so ridiculous was the $10.20 paperback version costs $4 less. However, I didn't notice the "9 99 boycott" tag until I read the Wired blog and went back to look to see whether it was tagged (it was).

Now, if you're new to the whole e-book pricing game, you might think Amazon's the villain here. But the unfortunate fact is that it's really the publishers who are behind the pricing.

Amazon isn't gouging the consumer, and according to my sources, may barely be breaking even on some best sellers that cost $10. You only need to look at the price of books in the eBook Store from Sony to get a pretty good idea that Amazon's trimmed its margins pretty close to the bone. (Typically, best sellers sell for a buck or two more in the Sony eBook Store--and Sony isn't turning big profits either).

Look, I understand publishers don't want to price the Kindle Edition too low for fear that it will hurt sales of the hardcover edition. But I still maintain Kindle best-sellers should cost a few bucks less than what the paperback version of the book would cost. Case in point: I'm not going to buy the paperback edition of "The Likeness" at $10.20. But I would have paid $7.99 for the Kindle version. Now, of course, no sale has been made.

To make my point, I'm slapping a 7 99 boycott tag on "The Likeness." An over $10 boycott is a start. But we really need to get to $7.99. Who's with me?

Hunkered down in New York City, Executive Editor David Carnoy covers the gamut of gadgets and writes his Fully Equipped column, which carries the tag line "The electronics you lust for." He's also the author of "Knife Music," a novel. E-mail David. Follow David on Twitter.
Recent posts from Crave
Drobo storage gets faster eSATA interface
Japan unveils remote that runs sans battery
Apple Magic Mouse now works on Windows PCs (unofficially)
The 404 Podcast 473: Where Papa's got a brand new plaid
Top 40 must-have Blu-ray Discs
Samsung Omnia II coming to Verizon December 2
Dell Mini 3i smartphone ready for China launch
Rating the Black Friday laptop doorbuster deals
Add a Comment (Log in or register) Showing 1 of 2 pages (55 Comments)
by bowlie1 April 7, 2009 11:55 AM PDT
You said: "Look, I understand that publishers don't want to price the Kindle Edition too low for fear that it will hurt sales of the hardcover edition."

Perhaps you can explain that one to me. Hardcover equals production and distribution costs. E-book doesn't. These guys are going to be a successful as the music guys. Hello?
Reply to this comment
by retrosteve April 7, 2009 12:48 PM PDT
Much as I agree about the pricing of bits being lower than pulp and ink, I think the comment above is uninformed. I think Amazon's whispernet (distribution costs) must cost considerable, and I am also, as an e-book publisher, acutely aware of the production costs of e-books. They're less than that of paperbacks, but by no means zero.

Each book must be edited, formatted, converted to various reader formats, adorned with a cover and sometimes other illustrations, and then marketed. These are not trivial.

And buying and operating a country-wide cell network which charges zero for airtime must have SOME overhead. Try it sometime.
by Tinman52 April 7, 2009 1:54 PM PDT
I think retro missed the point. there are costs for editing, publishing and marketing any product. However, there is little overhead in virtual distribution vs normal brick and mortar distribution. Therefore, the cost should be less since there's no physical object being printed, packaged, shipped or sold.

If you want an example of the cost being less, look at videogames. There's a reason Gamestop finally got on board with digital distribution and MMOs in particular have used the method for a few years. They don't sell the e-products at a higher MSRP and they have higher margins when using digital distribution. Look at the financial statements.
by April 9, 2009 7:25 AM PDT
Check out Baen Books, a publisher of Science Fiction and Fantasy. They've been pushing the ebook format since 2000, they even have a free library where you can download older catalog titles in a variety of formats. Their pricing is designed to encourage ebooks, most books are very close to or less than the paper copy. New titles still in hardcover are more, but they drop quickly, well before the title comes out in paperback. They even have a system similar to Kindle that allows purchase and downloading of books with your iphone directly without a PC involved. Very good experiences using their system.
by Renegade Knight April 9, 2009 1:19 PM PDT
@retrosteve

"Each book must be edited, formatted, converted to various reader formats, adorned with a cover and sometimes other illustrations, and then marketed. These are not trivial."

True, but that's a fixed cost. The cost of digital distribution is much less than a print run. Digital books (with no resale value) should cost less than their physical prothers.
by jbcahill April 7, 2009 12:01 PM PDT
I think everyone should participate in a Kindle Price Boycott. The reader AND the books are to expensive.
Reply to this comment
by blusky08 April 7, 2009 6:02 PM PDT
It isn't just ebooks. ALL digital content is overpriced.
EX: Compare downloading a season of your favorite television program (paying by the episode) versus simply buying the season on DVDs. Usually, it's cheaper to buy and own any series on disc. It's clear something is wrong with the download pricing structure on all digital content.

Besides sheer greed, why is digital content not at least 30% cheaper?
by skunkpuddle April 7, 2009 7:14 PM PDT
A kindle is worth what someone will pay for it. I love reading these kind of posts everytime people believe a price is to high. There is a formula that all these businesses use. Most of the time, these people are smarter then you.
by Renegade Knight April 9, 2009 1:21 PM PDT
@skunkpuddle

On average I'd say most of those people are about average for smarts. Pricing is a marketing decision and there is an art to it, as well as some science. Then managment gets ahold of it and well, something else enters the picture.
by thunderhammer April 7, 2009 12:17 PM PDT
I'd like to start a "free with purchase of paperback" boycott, because that's the price for a Kindle e-book that is acceptable to me. At the moment I'm just boycotting with my wallet, the same way I boycott most things I think are over priced and/or stupid.
Reply to this comment
by protaganis April 7, 2009 12:19 PM PDT
The kindle pricing scam is a crock of crap. Check out Baen.com. They run a reasonable pricing guidline, even on new releases. I spend about $7 a book (varies based on release date of book, older books tend to cost less and some older books are FREE) when it is released into hardback edition. That purchase is into several different formats (.pdf, .lit, .pdb, etc...).
Thus far, with the restrictions placed upon the kindle, they could make them in color screens, with backlighting, at $50 and I wouldn't buy one, strictly because of the policies that dictate your use of it.
Reply to this comment
by Wuzzard April 7, 2009 12:22 PM PDT
The majority of the cost of publishing a book it the actual printing and distribution. So you'd think that with most of that gone the price of the ebook would be considerably cheaper than the printed book. However, that's not how economics works. As long as the ebook readers consider the ebook more convenient (ie more value) than the printed book, the ebook will cost more because most people will be willing to pay more. On the other hand, that also assumes the publishers know what they are doing and actually have real data. In reality, they could just be hoping that ebooks are more valuable to customers and attempting to charge more; but if that's true then eventually lack of significant sales will tell them otherwise. I think the truth is that ebooks are still just a novelty and there are not enough ebook readers to matter, and those readers are often willing to pay a higher price to just have ebooks and justify the price of the reader in the first place.
Reply to this comment
by gsimmonsonca April 7, 2009 12:28 PM PDT
I'm with you David, just as soon as we can get the Kindle here in Canada! For now, I can't buy a kindle book at ANY price...
Reply to this comment
by SantaFeDave April 11, 2009 10:14 AM PDT
Sony sells their digital books in Canada, and their prices are usually the same or a little higher or lower than Amazon's, but with Sony there are many on-line digital book sellers you can use, you are not forced to buy from Amazon. And if you look closely and compare the Kindle and the Sony readers you will find the Sony is a superior machine anyway. No, there is no Whispernet, but when I can download books in 10 seconds or less and it then leaves me with an archive of my books on my computer (although Sony does allow you to re-download for free), then I have to say I don't really care that much. I'd rather shop from a large screen computer anyway. But it seems no one really looks beyond the Kindle. For the kind of money you are spending, do you homework. And the Sony can read native format like PDF and TXT and Word, and you can use portrait or landscape modes. There are many other functions the Sony can do, too. At least look at it. I love my PRS700.
by kimocrossman April 7, 2009 12:30 PM PDT
Can one resell an ebook? because there is value in a physical book when resold that may justify a higher price.
Reply to this comment
by tcr071 April 7, 2009 12:34 PM PDT
Perhaps you should have done some math before you wasted all that $$$ on a kindle. I'll continue going to half price books and paying the same you guys do for your e-books. My book is already portable... it is a book. I can also read it in direct sunlight and it won't ever run out of batteries while trying to flip a page.
Reply to this comment
by ellunchboxo April 7, 2009 1:05 PM PDT
why exactly are you on a website that promotes technology? maybe you should go hang out in a library.
by doctorwinters April 8, 2009 8:32 AM PDT
The Kindle can be read in direct sunlight, holds hundreds of books and the battery lasts for weeks
by davidwb April 7, 2009 12:34 PM PDT
I can understand that publishing older books to the Kindle had an added cost because they have to be scanned, edited, and reformatted. But for new books that authors are delivering digitally the eBook has very little added expense. How hard can it be to turn a Word file into an eBook? Add in the fact that there's no materials or printing costs, no warehousing, no transportation, and no worries about remaindering and a newly published eBook should cost less than a physical book while giving the publisher the same profit.

All of this doesn't even take into consideration the fact that an eBook provides considerably less value to the purchaser. I cannot resell an eBook I don't want to keep. I cannot let someone borrow it. I am totally dependent on Amazon to keep the Kindle business running so that I can buy replacement Kindles and have access to my archived books. After all, if Amazon quits making Kindles, once my Kindle dies I'm unable to read the DRMed files. This reduced value should be reflected in reduced price.

Or to put it another way - Amazon, I will not pay hardback prices for an eBook and I'm not happy to pay paperback prices. And listen up publishers, while I have a Kindle I'll hold off my purchase until the Kindle price drops or I can pick up the hardback used.
Reply to this comment
by Xerolooper April 7, 2009 12:40 PM PDT
So 250 kindle owners are protesting I guess the other 3 won the lotto so they don't care how much the books are. Seriously does anyone you know have a kindle?

@kimocrossman No you cannot resell an ebook even if you could get it off your kindle it would break the terms of service agreement.
Reply to this comment
by ngener April 7, 2009 1:16 PM PDT
@xerolooper *Seriously does anyone you know have a kindle?* I have one and have found it very useful for long and/or overseas flights when I would like to have several books but don't want the weight. I carry mine in my purse, so I am never stuck someplace unplanned without a book. I bought one for my son, who serves on a submarine and whose bunk space, once his uniforms and other gear is packed, is less than the size of a briefcase. Before he left on a seven-month tour, he preloaded 25 books. (Some of them free, like the complete works of Mark Twain - I guess that's a bit *more* than 25 books). When they got back to home base, several of his shipmates ordered one. My best friend's wife has one, and they bought one for their daughter. So that's four I know directly, and several indirectly. Oh - I went on a cruise last month and two people at my table each had one. I also see people on airplanes, frequently, with a Kindle.
by cldeal April 7, 2009 2:32 PM PDT
I was at an IT planning conference, and the guy next to me owned one. We got into a conversation about how useful a Kindle could be for a technologist or for people like college students. Within an hour, one of the speakers at the conference started talking about her Kindle and how we could apply Kindle-like technology to our organization.
by trevorbsmith April 7, 2009 12:57 PM PDT
I am with you. I bought an Objective-C programming book the other day. It was $29, new, in Canada. It is $29.69 at the US Amazon store. The Kindle e-book edition? US$26.72.

This is astounding. Everyone knows that computer programming book authors are hardly making Steven King level royalties. Nor are these books promoted like a new John Grisham novel might be. In fact, the vast bulk of the cost of producing these books must be the printing and distribution costs.

So how is it that when those costs are entirely eliminated, the price drops just 10%?

The music industry had an oligopoly and they used that position to screw consumers on CD prices, even when CD production became cheaper than vinyl. Not surprisingly, consumers hate the companies that had that oligopoly. This is one of the reasons that people steal music without the slightest guilt.

The book publishing industry is filled with naïveté if they think they can get away with the same trick. Once e-readers become ubiquitous, if they don't change their business practices, their corporate control will collapse. Making the same mistakes the music industry made will only alienate their customers and guarantee that collapse.

Now is the time to take brave--maybe even desperate--steps to create a future for their industry, NOT the time to take desperate steps to increase profits for the next 2 - 5 fiscal years.
Reply to this comment
by SkydiveGuy April 7, 2009 1:06 PM PDT
Having owned a Kindle for the past 12 months, I feel the pricing needs to come down.
I have actually not bought some books I really wanted just because their pricing is too high for an eBook.
I am a member of Amazon.com Prime, so I can get books with free 2nd day delivery. Why would I want the eBook version for even only a dollar or two less?

If the publishers do no embrace this technology and act soon to make people want to purchase the eBook versions, they are going to lose the early adopters, who in this case are VERY avid readers.

You can not tell me that I should be spending anywhere REMOTELY CLOSE to the same price for an eBook as a print edition. The eBook, once formatted and on the server, only needs to be deployed to the device. The print book needs to destroy trees, use ink and glue to be constructed, loaded onto a fossil fuel drinking vehicle to get it to a store, where it then needs to be unpackaged, and shelved in the hopes that I buy it. If I don't it will be another in a line of items discounted to clear the shelves for a new title. All this does not also include the fact that we need to pay people at every step of this process to get this to the consumers hands.
eBooks are setup once, stored and only have to wait for someone to download it. No shelf space, not delivery, no rude store clerk to have to stock it or ring it up for me.
You can not tell me that only discounting it by a dollar or two per book that they are not making a larger profit.
Reply to this comment
by bwvla April 7, 2009 1:10 PM PDT
I'd like to see a big name author break away from their publisher and go direct to e-book.

Authors currently get pennies on the dollar when a book is sold, the lions share goes to the publisher. In a "soft copy" paradigm most of the publishers piece is irrelevant. Certainly the cost of the paper, ink, and printing presses is gone, but also the middle sales teams, and of course the fat publisher executive and board pay.

For a popular author not needing a publisher to front money or marketing, charging 3 bucks for an e-book would already earn the author several times what they currently make on hard copy. That is if they can sell equivalent numbers to pressed versions.

However sadly if the music business is an indicator; electronic distribution has brought us less choice as opposed to more as the publishers have used added marketing on fewer product to memorize the public. So we languish in the stupfying 15 word lyrics of Britney Spears soundtracks, and karaoke rehashes of American idol contestants, while true talent remains shroud by information overload.
Reply to this comment
by SkydiveGuy April 7, 2009 1:31 PM PDT
I also forgot to mention that some authors, such as Corey Doctorow, publish EVERYTHING they write on their websites for free.
I dont see him complaining about people not spending money on his books when you can get them for free.
In fact, he is calling for an end to DRM.
Bottom line is: Lower pricing incentives, open standards and open minds will allow the industry to flourish and grow.
Reply to this comment
by contentcreator--2008 April 7, 2009 1:51 PM PDT
There's a lot of wrong thinking posted here.

1) People pay for convenience all the time. You pay more for one soda at a convenience store, instead of buying a case, because you don't want to have to carry the whole case around with you the whole time. The digital format can be viewed as more convenient, right?
2) You can't say magically the digital version should cost less just because it's digital. What should be cheaper, one book in a 200,000 printing run, or one book only 500 kindle readers want to read that still takes 2 weeks of preparation time plus ....

Sellers set the prices they think will yield a reasonable return based on their costs and the value to the buyer. If the buyers decide they don't want to buy, sellers will either lower the price, or decide to allocate their assets to other projects.
Reply to this comment
by kindlewannabe April 7, 2009 2:08 PM PDT
I believe the problem IS due to Amazon. The way I read their "Digital Publication Distribution Agreement," they are taking 65% of the sales price, leaving the publisher with 35%.

So, if I have a title that I am used to making $5 per copy on, then I have to charge $14.28 for the Kindle version to make that same $5.

Another way to look at it is that any of those $9.99 books are only netting the publisher $3.50. That then has to be split with the author.

That's actually probably pretty close to what they make on a paperback version at the same price, by the way, unless Amazon is giving the publisher a better deal than a normal retailer would give them.

However, on the Kindle version of a hardback book, the publisher is making considerably less, I would think, than it does when they sell a physical copy.

I could have this wrong, so if anyone knows the situation to be different, please advise me.

(Here's the actual wording from the agreement: "Provided you are not in breach of your obligations under this Agreement, we will pay you, for each Digital Book we sell, a royalty equal to thirty-five percent (35%) of the applicable Suggested Retail Price for such Digital Book ...")
Reply to this comment
by doctorwinters April 8, 2009 8:36 AM PDT
I believe that is for indie publishers. Amazon then becomes their publisher and 35% is a lot more than they are getting from Random House!
by veruslite April 7, 2009 2:40 PM PDT
Plain and simple, no amount of advertising, optical illusions, mind control, or any other form of persuasion will be able to deny the fact that people just like to save money. Thats where these companies always get it wrong. They think well less people own a kindle than would actually buy a paperback book. so if i sell 1000 paperbacks at 10 bucks then i would need to sell 100 e-books at 100 bucks to make the same amount because thats the ratio of paperback readers to kindle owners. Everything is always about profit margins. If the past year or two has taught us anything its that people arent willing to pay extra money for "convenience" when its completely out of proportion with whats being offered. I mean everyone thought Nintendo was on its way to being bankrupt after they announced the Wii and Sony was practically given the title as Winner of the console war before it even launched. 3 or so years later the "analysts" predictions were about as off the mark as Dick Cheney on a duck hunting trip. Wii has dominated sales charts 3 years strong and even the Xbox360(aka #3 contender) is beating the pants off Sony for one simple reason. Compared to the PS3 the other two systems are just that much more affordable. I live in NYC where people are currently up in arms over a soon to be enacted transit fare increase of 50 cents. While 50 cents sounds like a drop in the bucket take a moment to look at the bigger picture. I myself take the bus/train almost 6-8 times a day. If i were paying for each trip on an individual basis that would be and increase of almost $3-4 a day or $15-20 dollars a week. But what gets people really peeved is that not only do they raise the fares they're gonna cut back on service. so much like the Kindle situation that we are currently discussing you sit there and ask yourself "Why the hell am i paying extra money for less product"?
Reply to this comment
by kc6hur April 7, 2009 3:42 PM PDT
And I bet y'all thought that "WhisperNet" connection was free. It's just being indirectly paid for by the price of the material being downloaded. My guess. ;-)
Reply to this comment
by ev61 April 7, 2009 9:31 PM PDT
If there was a subscription option, I would have a kindle, but I have a hard time paying more for the more I consume. Netflix, Tivo, cable, and internet subscriptions have all changed the way I look at media, and that appeals to me more than ever.
Reply to this comment
by wnbear April 9, 2009 7:58 AM PDT
You're probably a fan of Golden Corral too, huh?
by MarieSornen April 7, 2009 11:13 PM PDT
The article got to me so much I just had to sign up to comment...

I do not own a Kindle. Why, because using content other than Amazon purchased material is impossible or just about from everything I have researched on this product. Instead, I own a Sony PRS-505. Yes, I agree that the content for sale on the Sony store is outrageously priced, and for that reason I haven't purchased anything from that store in a good long while. I own the Sony because it easily and flawlessly supports the epub format. Why does this matter? In most large cities the community libraries now permit checking out electronic books. I get ALL my content FREE. Yes, that NYT bestseller isn't going to be available the same day the print edition is available but so what. If I absolutely MUST have a brand new book I can get it from the library in print or borrow it from a friend. In the current economy there is no justification for purchasing content. Now is the time for the return of the library and with modern libraries supporting electronic books either the Kindle books will get their pricing structure "fixed" or the market place will fix the Kindle out of existence.
Reply to this comment
Showing 1 of 2 pages (55 Comments)
advertisement

About Crave

The name says it all. Crave is our blog about gorgeous gadgets and other crushworthy stuff. If you would like to contact Crave with a tip or comment, please write to: crave@cnet.com

Add this feed to your online news reader

Crave topics

The 411 on early-termination fees

Verizon Wireless has doubled its early-termination fees for smartphones, but what does it mean for the rest of the industry?

Google has its own plan for Netbooks

No, the search giant isn't saying it will build a Netbook. But it sure knows what it would like one running Chrome OS to resemble, and that's a little different from the Netbook of today.
• Screenshot tour of Chrome OS