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March 16, 2009 9:38 PM PDT

The Adamo rejects being labeled

by Rafe Needleman
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The Adamo is clean. Unlike almost every other Windows laptop you can buy, it has no "Designed for Windows" or "Intel Inside" stickers glued to the palm rest. Turn it over, and instead of a jigsaw puzzle of FCC approval stickers, serial number tags, and Microsoft certifications, there's a metal builder's plate with Dell, Intel, and Microsoft logos subtly printed on it. There's even a special magnetic cover hiding a required licensing sticker.

The Adamo has a magnetic coverplate hiding a Microsoft-required certification label (label not attached on this pre-production unit).

(Credit: Rafe Needleman/CNET)

Designing the labels off a laptop is an aesthetic triumph, and it's apparently not so easy. I talked to Gregor Berkowitz at the design firm Moto about product labels. He's worked on the label problem, and told me that at most manufacturers, engineering and expediency hold sway over design, and the certifications and requirements for labeling just pile up. Engineers and product managers send labeling requests in piecemeal, and that's how they end up on the products: stuck on, one at a time.

The underside of an Apple MacBook has only a faint strip of logos and certifications.

(Credit: Rafe Needleman/CNET)

At the design-driven Apple, obviously, things are different. Berkowitz said that label requirements are collected by a team responsible for keeping the product clean and true to its visual concept. The information that needs to go on the outside of the case is reviewed and whittled down to the bare minimum, in time for it to be engraved onto the box in a consistent typeface in the faintest possible way.

For the Adamo, Dell borrowed this idea, but had some Windows-specific challenges to meet. In particular, Dell's John New told me, Microsoft requires that the Windows Certificate of Authenticity sticker can't be replaced by a monochrome etching, and must be accessible to the end user without the use of tools to see it. For most machines, that means a sticker on the bottom of the product. For the Adamo, though, a magnetic coverplate behind the Adamo's screen hides the COA (and also the FCC certification). This cover also hides a few service screws, but its main purpose, and the reason it is magnetic, is to meet the letter of Microsoft's sticker law while still keeping the laptop free from unsightly badges.

An old Dell Latitude D600 is festooned with international labels, stickers, and certifications.

(Credit: Rafe Needleman/CNET)

Labels of the world
I asked New why other Windows laptops aren't clean like this. New said that some laptops, like Dell's Latitude line, are designed with standard configurations that ship to multiple countries. To cover all the bases, Dell's regulatory affairs team makes sure that products like this have every label for every country's laws. In contrast, consumer build-to-order laptops like the Adamo can be labeled with just the bare minimum. (Apple's Macbooks have numerous certifications and notifications printed on them, but in tiny, monochome type.)

Dell's investment in Adamo design doesn't mean we'll be seeing magnetic coverplates on $400 Netbooks soon. New said Dell worked with Intel and Microsoft to get them to relax their marketing requirements for the Adamo in particular. "We went to extra effort, working with our partners," he said. "They recognized the need for the design."

Although Dell is investing in design and doing what it can to keep its laptops free from extraneous visual distractions, design comes at a cost, and for the moment, only high-end products like the Adamo, "a fashion accessory that computes," as New puts it, get the extra-special de-labeling treatment.

Other Adamo coverage:
Dell Adamo: All dressed up with nowhere to go?
Hands-on with the Dell Adamo

Rafe Needleman writes about start-ups, new technologies, and Web 2.0 products, as editor of CNET's Webware. E-mail Rafe.
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by bgnm March 16, 2009 10:02 PM PDT
A true technological triumph! No wonder Dell is doing so well.
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by Splashes March 17, 2009 12:01 AM PDT
Heh.
by Mr. Dee March 16, 2009 10:39 PM PDT
Considering that Microsoft gets the biggest advertisement when the OS boots up, reaches the Welcome Screen, Desktop, Pearl Button, System Properties. I am sure they could relax a bit.
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by Nataku4ca March 17, 2009 2:20 AM PDT
i think the stickers were meant for notifying users what the machine is capable of running instead of having them complain about why vista won't run on a 2k machine... at least wasn't meant for marketing

but, of course, that is a "i think"
by totocalimero March 16, 2009 10:59 PM PDT
Sorry to write this, but this thing is fugly. And people wonder why is going down the drain?
Reply to this comment
by CrashPad63 March 17, 2009 11:32 AM PDT
Spoken like a true apple spokesperson.
by totocalimero March 17, 2009 11:51 AM PDT
Dude, it is not spoken, it is written. Also, I don't work for Apple and I still think this Dell laptop looks bad (especially for the price they are asking.)

Stop taking remarks so personally. I don't like Dell much. I bought two laptops and one workstation from them. They produce cheap plastic boxes that look like they can easily break. This laptop is a pathetic attempt at changing their perceived image in the marketplace (cheap plastic boxes that won't last) wrapped with ridiculous marketing BS.

Also, did you check the specs of this thing compared to what they charge?
by ewelch March 16, 2009 11:01 PM PDT
Yes another reason to go Mac. Clean, professional-looking hardware. The freaking laptop has been sold, the OS and technologies paid for. Do you have to plaster it with ads like an Indy racer? NO!

All that nonsense shows is that Dell, Microsoft, and the rest don't know squat about REAL marketing and creating an impression of class and good design. But then we all know that already.
Reply to this comment
by ApplerPS3 March 16, 2009 11:12 PM PDT
If we all know that already, then why do we need you to mention it? lol. j/k...i agree with you. And thats one of the reasons why im typing this on a macbook pro. cheers.
by sythara March 17, 2009 7:57 AM PDT
What if you want a laptop that will actually play games other than solitare? That is the only reason to use a Windows based maching (laptop or otherwise) anyway.
by CrashPad63 March 17, 2009 11:34 AM PDT
Do you folks read the article? New said that some laptops, like Dell's Latitude line, are designed with standard configurations that ship to multiple countries. To cover all the bases, Dell's regulatory affairs team makes sure that products like this have every label for every country's laws. In contrast, consumer build-to-order laptops like the Adamo can be labeled with just the bare minimum. (Apple's Macbooks have numerous certifications and notifications printed on them, but in tiny, monochome type.)
Where is the vaunted apple precise fact following in your statement?
by rcardona2k March 16, 2009 11:35 PM PDT
I wonder if Adamo is light on the crapware too? Maybe those who pony up for $2K won't mind a little more to 'hackintosh' it. Seems apropos in a sick way.
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by totocalimero March 17, 2009 11:53 AM PDT
Well, if you are going to spend $2k on a laptop to turn it into a hackintosh, you are probably wasting your time and money. At this price point, just buy the real thing.

The point of a hackintosh is to run OS X on a cheap PC. If you are going to spend just as much on your hackintosh as you would on a real Mac, what's the point?
by murbo March 17, 2009 5:11 AM PDT
this crummy thing makes me want to buy an macbook air with all the options installed, and smash it on dell's ceo's head. its specs are ridiculous, its overpriced, oh and its f*ck ugly.
now someone please say that apple is overpriced... pretty please with a .... ... dell alamo on top!
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by Mr-Blaize March 17, 2009 5:16 AM PDT
Why Hackintosh the thing? its slower and more expensive than the MacBook Air
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by Pishkado March 17, 2009 10:56 AM PDT
When Apple innovated a new use for a magnet, they used it to hold the power cord on without a plug.

When Dell does, they used it to hide labels.

A matter of priorities, I guess.
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by rcardona2k March 17, 2009 11:11 AM PDT
Good point. On innovation I wonder if Dell is patenting the magnets covering the CoA?
by Azger March 17, 2009 2:22 PM PDT
Hmm. The laptop as jewellery.

Somewhere around the house I have a 1994-era DEC HiNote Ultra II that's round 4lbs and a shade over an inch thick. I think we sold 'em for $4-$5K back then and even advertised them by pulling one out of a manilla envelope. Dotcom era executives bought them like rolexes and ferraris. I should dig it out and sell it on Ebay as a fashion accessory.
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by dmorr March 27, 2009 6:29 PM PDT
I think this computer is a beautiful piece of engineering and design. This thing makes the MacBook look like something you would purchase from a Toys "R" Us store.
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