Dell's rumored smartphone: Look out RIM
OK, so Dell and Apple have been locked in a marketing war for years. Dell has long been considered the default PC for enterprise, while Apple has positioned itself as the most influential consumer computer brand in the world. But Apple has branched out from computing with the iPod and, of course, the iPhone.
The Dell smartphone had better look better than this.
(Credit: Matt Hickey)Now it's looking more and more likely that Dell might be going the way of the smartphone, as well, but don't look for an iPhone competitor, at least not at first. Dell tried something similar to take on the iPod, but the effort felt half-hearted at best.
But that was a consumer product and not where Dell's strengths lie. The other tech company that can compete with Dell as far as enterprise saturation is RIM. BlackBerrys are to this decade what power ties were to the '80s--a ubiquitous accessory of the businessperson.
And that's who Dell will likely be going after. Consider this: your company has Dell servers, so what if Dell offered a special Dell suite of Dell software to connect your Dell servers to your Dell smartphones? Something like what RIM offers, but more compatibility with the Dell ecosystem many businesses already have. And better package deals on hardware when you buy everything together.
What we're looking at in the smartphone market today is exactly what happened with the PC market 10 years ago. The product lines are clearly separating into consumer and enterprise brands. And for everyone involved, that's a good thing. It's a good bet they'll separate even further in the future.
With more than 15 years experience testing hardware (and being obsessed with it), Crave freelance writer Matt Hickey can tell the good gadgets from the great. He also has a keen eye for future technology trends. Matt has blogged for publications including TechCrunch, CrunchGear, and most recently, Gizmodo. E-mail Matt. 

Perhaps DELL is going to connect it to services that they will provide, like Hosted Exchange or some of the hosted CRM stuff msft has. If DELL became a service provider as well, it could turn out to be a real nice package deal.
BlackBerrys are relatively simple, much like other cellphones- so a smartphone is a mismatched competitor. The only way that Dell could do this is by convincing companies that their employees really need such features, that it would make them more productive. This is a bit ahead of it's time.
If they enter the phone market, again there will be no innovation or value unique to Dell. They will merely manufacture a product serving the Win mobile or Android operating system and drive down handset costs. So what? Look at recent graphs showing Apple's profits per phone versus those selling in volume. True long term value lies in creativity, ingenuity, and uniquely satisfying the needs and desires of consumers.
Dell would be better off trying to sell some of its excess manufacturing capacity and expertise to Apple. Dell smart phones would just be stupid.
I do sympathize with their shareholders. Things are not going to get better for them for a very long time, if ever.
If I were Michael Dell, I'd sell the company to HP, buy an island in the South Pacific, and never be heard from again.
Btw, michael dell does own a nice bit of the pacific, it's not south, but it's the Four Seasons resort on the big island of hawaii, as well as a $70 (est) million spread nearby at kukio.
Plain and simple.
I would buy the iphone over the Dell product even if it is inferior.
Cody
Dell does not have the innovative talent, software platform or talent, ecosystem (iTunes, AppStore) or customer satisfaction/loyalty to compete with Apple. They also don't have the time, while bleeding cash and value, for a long and expensive learning period.
Dell's expertise lies in manufacturing cheap and inexpensive commodity boxes, automated manufacturing and supply chain management. Unfortunately this is a overcrowded, low-margin, economically weakened segment of the business. Dell's future looks bleak.
So here are some ways dell can truly achieve the improbable, some said, some new:
focus on the business customer where performance, not fashion dictates purchase orders,
have a platform that supports key ms office products, pdfs, jpeg, bmp, and 99% (by volume) of attachments sent to clients. support one or two other business platforms if the market is there,
horspower to attach to servers using VPN technology,
Flip design using approx 4 X 3" design (11 X 7mm) with full size screen when open and small outer screen for phone for use when closed,
QWERTY & Trackball, doubt the mini trackball is exclusive to RIM - They work and people like them already,
WLAN capable, dockable
GPS enabled
Frint functionality
Fax to phone/phone to fax ability
Mini USB and USB or USB to mini converter
SD card capable
Comppatible with all carriers datatplans and transmission technologies in US and most of teh world,
essentilly everthing I need to do not only all e-mail work but all laptop work as well.
camera for video confence call
I can do 3/4 of my job remotely now on a single device, we need to be shooting for 100% here for Dell to be innovative. Tall order made easier by focusing on 1 or 2 customer subsets. Don't try and please everyone. Just the ones you can. Focus on bundling with other products and services, and Dell has a shot, a real one.
Apple is not the target here.
Dell doesn't do software, it relies on Microsoft. Unless Microsoft does a compelling upgrade to Windows Mobile, what will Dell have to offer? Just another cheap smartphone. Plenty of those on the market using Windows Mobile and other OSs already.
- by startouch January 31, 2009 12:10 PM PST
- I DONT EXPECT MUCH FROM DELL , BUT YOU NEVER KNOW !? I REALLY WANT TO MAKE VIDEO CALLS LIKE ON MY LAPTOP OVER WIFI . BUT I THINK ILL WAIT TILL THE "LG" VIDEO WATCH PHONE COMES OUT !(BUT THAT MIGHT BE SOME TIME HEAR IN THE SLOW U.S.A. ) WELL ALL HAVE TO MOVE TO EUROPE OR ASIA TO BE TEC-FORWARD......
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