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November 17, 2008 11:03 AM PST

Hands on with the new Xbox 360 dashboard

by Dan Ackerman

On November 19, Microsoft is rolling out its most ambitious Xbox 360 system update yet -- an entirely new dashboard that bears little resemblance to the series of panels users currently use to navigate the gaming console.

Dubbed "The New Xbox Experience," this ground-up overhaul of the system's front-end interface also introduces several new features--most notably an avatar system to represent users online and the addition of streaming video content from Netflix, similar to that offered by the Roku Netflix settop box.

Others have gone into great detail about all the design and functionality changes, so having lived with the new dashboard update for the past week, we'll instead present some initial impressions--the good, the bad, and the ugly.

The new dashboard divides content, settings, and functions into eight categories, each represented by a horizontal row of boxes. The new look is clean, easy to navigate, and aesthetically pleasing, although it all seems designed to push the maximum in Xbox marketing materials and advertising come-ons to the user.

Three of the rows are fully dedicated to ads and notifications from Xbox Live, while two others are mostly ads. Only the "Welcome" row, with basic instructional information you probably won't have to refer to more than once, and the "Friends," and "My Xbox" rows are exempt. The "Video Marketplace" row, for example, combines local content on your Xbox with links to (both paid and free) video selections from the Xbox Live Marketplace and Netflix.

If the new dashboard has one killer app, it's the Netflix viewer. Similar to the Roku Netflix Player, it can access and play back content from Netflix's on-demand library (as long as it's already in your viewing queue). The setup is similar to other settop boxes that work with Netflix, requiring you to log into the Netflix Web site from a computer and tie your account to that particular Xbox (you can use your account on up to five hardware devices, but deauthorizing is tricky, so choose wisely). Clicking on the Netflix box in the Video Marketplace row brings up all the item in your Netflix queue, and you can flip through the box covers with the Xbox controller. The setup looks and feels a little like Apple's Cover Flow system for iPods and iTunes.

Controlling the videos with the gamepad is a little trickier, and it takes some time to get used to how the buttons and triggers operate--we were constantly accidentally backing out to the main menu by hitting the "B" button. Using the Harmony Xbox 360 universal remote was much easier, as the play, pause, fast-forward, and rewind buttons on the remote matched up with the Netflix player. While it's a hassle to be restricted to a preset viewing queue and not be able to browse freely from the console, the Netflix player is a big win (as long as you're already a Netflix subscriber), and we doubt we'll fire up the small-form-factor PC hooked up to our plasma anytime soon.

The avatar system is stylistically close to (but more detailed than) the Nintendo Wii's Mii characters, with large heads and exaggerated features. The opening screen throws a bunch of random characters up, and asks you to choose one as a template. From there, eyes, noses, hair, etc. can be swapped out. Some categories, such as clothing, seemed a little thin, but we suspect new outfits and body parts will be added eventually.

Also notable in the new Xbox dashboard is the ability to put entire games onto the hard drive for faster loading (although you're still required to put the original disc in the drive). We tried it on Fallout 3 and didn't notice much of a difference, but other games may yield better results.

Those are our initial impressions after playing around with the new dashboard for the better part of a week. Stay tuned for a more extensive update to our Xbox 360 review, covering all the new features.

New York native Dan Ackerman, a former radio DJ turned journalist, has written about technology and music for publications including Spin, Blender, The Hollywood Reporter, and USA Today. He hosts the weekly Digital City podcast and the New York edition of Editors' Office Hours. Dan's new album, Tales Out of Night School, is available now. E-mail Dan.
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Add a Comment (Log in or register) Showing 1 of 2 pages (37 Comments)
by compucrazy12 November 17, 2008 12:51 PM PST
i love the NXE. it's just so snappy and the added eye candy never hurts
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by chuck2018 November 17, 2008 1:48 PM PST
I go the update on Friday. It was a bit of a culture shock for me personally moving from the old to the new it is really different. However, after a few minutes I found everything and I have to say it is a definite improvement. It more commercial (and less-hardcore gamer) and that is something I personally don't like but I will accept it for the greatly improved functionality.

I hate the avatar. I get it, I do ... appeal to the younger less-hardcore gamer to sell more boxes. I have to tell you though, the current gamers on 360 won't like the lame versions of themselves they are stuck with ... making us buy elements to make our avatar hardcore again will completely suck.

Netflix is now a subscription for me ... the downloads area there is awesome.

Installing games onto your drive ... meh. Why bother. It doesn't save you much time and there are no other benefits (supposedly makes it quieter) it just takes up drive space.

The market place still needs work to get more up there and faster to find ... I don't know why they didn't fix this when they had the chance ... it still takes you multiple clicks to find anythign unless its the newest thing. They need to take some lessons from us Internet designers.

Overall its a big and needed improvement. I have no issues with it as of yet and I don't see having any down the road. Why is there no Zune Integration and I would have loved to see the Zune Marketplace design get in here more with the social recommendations ... how slick would have that been.

Just an example of a company that has internal parts and no way of making them work together for the better good. Oh well ...

Hopefully this means even more on the horizon and even better moves towards a complete experience in a console. 360 is still the strongest player on the market but they have a long way to go if they want to even have a chance to hold the lead against an ever improving PS3.
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by NPGMBR November 18, 2008 6:41 AM PST
Zune integration is in the works. I'm a big Zune fan and have been waiting for that integration to happen. Its on the way. When it does I'll buy my XBox and complete my ecosystem. Should be sweet!
by JoeD1979 November 17, 2008 1:48 PM PST
I really liked the "blade" system, but this also looks cool.

I have one question, can you pull the NXE up during a game? Or do you have to exit the game you are playing, like the current system?
Reply to this comment
by caffino54 November 18, 2008 6:36 PM PST
the blade system is still there, its what will come up when you hit the guide button now
by kswa1987 November 17, 2008 4:16 PM PST
how did chuck get the update early?
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by Eat_a_Phukhole November 19, 2008 2:45 PM PST
Chuck was either part of the beta that went out to well over 10,000 people or else Chuck works for MSFT and is pumping their product without realizing that Cnet has educated users that know Friday is the day before Wednesday! I mean 2 days before Wednesday or something like that.
by AppleSuxLeo November 17, 2008 4:20 PM PST
MSFT has it going on lately. Amazing what competition can produce. Cute avatars !
Reply to this comment
by LAR Games November 17, 2008 4:36 PM PST
He probably registered for the early preview program.

-Luis
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by mattumanu November 17, 2008 4:45 PM PST
I hate the avatars, in fact, I refuse to do any customizing to an avatar until something better is added. No matter what you do to these things, the all look stupid.
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by ddiddy415 November 17, 2008 5:37 PM PST
we'll see what happens.....I don't own a 360....but it sounds pretty cool. Hopefully sony will release "Home" soon,. I have a ps3 ,so I'm anxious to try it. You "360" guys....enjoy the update...
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by Delorean2006 November 17, 2008 5:50 PM PST
I got the new update and i really like it, it like how fresh and detailed everything looks, i am somewhat of a hardcore gamer and i like the avatar, it is really kool.
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by AppleSuxLeo November 17, 2008 8:03 PM PST
Can the guy avatars have "relations" with the female avatars ?
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by rnaoncfixd November 18, 2008 6:47 AM PST
I think that's the creepiest thing I've read from you.

But I do think specific player interactions, such as meeting your friends and yielding different reactions from each specific one would be cool on your avatar.
by halo3ultra November 18, 2008 1:47 AM PST
I love the new dashboard and i can't wait to get it !!!!!!
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by cabrillo24 November 18, 2008 5:06 AM PST
When I first heard about the avatar system I was hoping it would be a little bit more detailed and realistic to appeal to the more serious gamers who don't want a Wii like environment. Then again, this is a bonus, and overall I think these were great moves by Microsoft. If they can somehow integrate the avatars with some xbox live games, or community games...that would be something innovative. Has this been mentioned at all?
Reply to this comment
by trfe November 18, 2008 7:42 AM PST
Cabrillo24 -

They are integrating the avatars into some xbox games. Initially the games that previously just showed your gamertag on screen(games like uno and texas hold'em) will instead show your avatar. Your avatar will react according to how you play (score a big win your avatar gets happy, a loss kicks the ground and shakes a fist or something).

There is actually going to be a community games channel in the spring that has hundreds of avatars playing games like 1 vs 100 and every avatar in the crowd is an actual person...as well as being able to win real prizes. Sounds awesome. The games will be on a schedule like a tv show. So 1 vs 100 might be on at 8pm on thursday.
by chrkeller November 18, 2008 5:59 AM PST
I love the Netflix streaming idea. I plan on checking it out. I might switch from Blockbuster to Netflix just for the streaming. As for the avatars, lame. I hated it with the Wii, I don't see why I would like it with the 360.
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by ferretboy88 November 18, 2008 7:11 AM PST
Wii stinks.
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by tsep22 November 18, 2008 7:18 AM PST
PS3 and 360 can already play netflix movies. Matter of fact I'm watching a netflix movie on my PS3 now. google PlayOn. The Avatar thing is 360's lame attempt to combat Playstation Home. The advertising thing is lame too.
Reply to this comment
by trfe November 18, 2008 7:30 AM PST
Tsep22 -

You just don't get it. Home has been delayed for at least a year and will probably not be out for almost another year. It is a joke...SOny is a joke right now. Enjoy your Blu-ray trojan horse. Ps3 games are consistently rated below 360 games even on the same titles.

Sony's arrogance has killed them this generation. Your defensive nature is very telling of you buying a PS3 and having to try and justify your purchase. Every game that is supposedly the big PS3 saving game flops. Liar? Heavenly Sword? LittleBigPlanet? LittleBigPlanet sold 200k this month compared to Fable 2's 700k. Poor showing Sony...
by nopinktoday November 23, 2008 4:22 AM PST
@ trefe
Yeah but Fable 2 was a long awaited sequel compared to the premiering LittleBIgPlanet. Blu-ray Trojan Horse? Wow, and I though I was biased.
by tsep22 November 18, 2008 7:24 AM PST
2nd, the movies on Netflix are old. You won't find any new releases or HD movies. The newest release is Spiderman 3. Netflix does have a good Anime selection though.
Reply to this comment
by crusadex November 18, 2008 9:08 AM PST
Actually with the addition of Starz there are quite a few new movies.Shows like Heroes etc.....And there are some HD titles on netflix.
by BillJr106 November 18, 2008 9:43 AM PST
Im pissed, I have been DYING to get this new update, especially for the hard drive installs, and now monday my year old Elite 360 crapped out on me. And worse, I didnt get the red rings. Ive had red rings before, and taken care of it and Microsoft always sent me a brand new machine no problem, but because my machine is only freezing up after 10 seconds of being on I am not covered by warranty. $100 to repair. Im still a huge XBOX fan, they clearly have the better games, but man I have never had 3 systems fail on me like this. I cant get over how poorly designed this machine is. Ive always stood behind MS and their machine, but Ive just about had it. I will try to get the machine to Red Ring so I can be covered, but if not, I guess I will be eating another $100. So much for being a loyal customer.
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by mattumanu November 18, 2008 10:49 AM PST
I think I just figured out how I would enjoy having one of these "avatars". Can I have one that's lying on the ground in a puddle of blood ragdoll style with a bullet hole in its head and missing an arm? Because that's how I feel about these things... I want mine to be dead.
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by epinion November 18, 2008 11:16 AM PST
I heard a rumor that there may be a browser built into the new "experience". Is there? It would be great to be able to browse the net, check email, etc. from the Xbox.
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by dirty55409 November 18, 2008 8:19 PM PST
love it or hate it.... you have to download it... so nobody should be complaining. Does a new "experience" upset you that much? Sell your xbox and get a PS3. lol
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Showing 1 of 2 pages (37 Comments)

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