T-Mobile halts Nokia 5610 sales
T-Mobile's Nokia 5610 may have a problem.
(Credit: Corinne Schulze/CNET Networks)This is a bit troubling, particularly since it affects one of the better (or so we thought) T-Mobile phones that we've seen this year. On Thursday, the carrier suspended sales of the Nokia 5610 Xpress Music.
According to T-Mobile, a "very small" percentage of devices suffer from a defective component that causes the display to go blank. We didn't see such a problem on our review device, but if you're stuck with one of the faulty phones you can contact T-Mobile to "discuss available options" (whatever that means). Nokia has otherwise done a decent job with its Xpress Music phones, so we hope the problem stops here. The full text of the T-Mobile statement is after the jump.
T-Mobile has temporarily discontinued sales of the Nokia 5610 Xpress Music to address a defective component in some units that may cause the LED display to go blank. Although we believe the issue to be limited to a very small percentage of devices, T-Mobile and Nokia are committed to providing the best customer experience, which is why we are temporarily suspending sales of the device until Nokia has resolved the issue. If a customer has purchased a Nokia 5610 XpressMusic and is experiencing issues with their device, they should contact T-Mobile Customer Care or visit a T-Mobile retail store to discuss available options.
Kent German is a senior editor for cell phone reviews at CNET. When he's not testing the newest handsets on the market, he's blogging about cell phone news for Crave. In his On Call column, he answers reader questions and gives his take on the rapidly changing mobile industry. E-mail Kent. 
- by baby10632 October 4, 2009 12:37 PM PDT
- I have the nokia 5610 the screen froze the t-mobie send me a second phone and now there saying its the battery but i dont think it is so i have to wait a week for a new battery to find out what wrong with it
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