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September 3, 2008 5:53 PM PDT

The Peek: A solution looking for a problem?

by Nicole Lee
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Peek, a device that does e-mail and only e-mail

Peek is a device that does e-mail and only e-mail.

(Credit: Corinne Schulze/CNET Networks)

Last Thursday, I took a look at Peek, a handheld device that does e-mail, and only e-mail. And by the end of the review, I was left wondering if I was missing something. Do people really want an e-mail-only device? Are there people out there who have cell phones, but want another gadget just for checking e-mail?

And it's not like the Peek has an Internet browser, or an instant-messaging client, or a personal organizer. No, all it does is e-mail. That's it. It's not even compatible with Microsoft Exchange, so we can't say it'd be good for corporate use.

And if that doesn't make you skeptical about it, the Peek costs a whopping $100. plus it has a $20 monthly fee. Sure there are no pesky cell phone contracts involved, but what good is having an unlocked device if it isn't a phone?

Now, this is not to say the device itself is bad. On the contrary, we like the Peek's ease of use, and the QWERTY keyboard is a joy to type on. I also really like the jog dial on the side, which lets you scroll through messages quickly and easily. Importing your e-mail account is as easy as entering in your e-mail address and password (do note that it uses POP and not IMAP, so you'll end up deleting e-mail from both in-boxes, which is a pain). The battery life is also pretty good, lasting about two or three days with a typical day's usage.

But, well, that's about it. Peek claims that its value is its simplicity, and we can't fault them for that. But for such a simple device, shouldn't it be cheaper?

I polled several of my non-geek friends to see if the Peek interested them. All of them said it held no interest, and the reasons were something like: "I don't check e-mail often enough to need it," "My cell phone already gets e-mail," and "It's too expensive for what it does." I find it funny that Peek's own company blog goes on about the evils of cell phone companies (which I admit are many), but it's also marketing the Peek as a secondary handheld for people who already have cell phones.

Unless Peek is supposed to be a total substitution for a cell phone, I really don't see the point. Not to mention that the Peek itself utilizes T-Mobile as its provider (we found a T-Mobile SIM card in our review unit), so I find the whole anti-cell-phone-company thing a little disingenuous.

I'll concede that the only way the Peek makes sense is if you don't have a cell phone but you want e-mail. Which is fine, but how many people don't have cell phones these days?

That said, I'm willing to admit I'm wrong. If you honestly want something like the Peek despite its cost, please leave a comment saying so. If you don't, well, leave a comment saying that so I know I'm not alone.

Nicole Lee is an associate editor for CNET, covering cell phones, Bluetooth headsets, and all things mobile. She's also pretty geeky--she likes World of Warcraft, comic books, and shiny gadgets. E-mail Nicole.
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by Devhux September 3, 2008 7:09 PM PDT
I recall a similar device about 8-10 years ago called a Blackberry (before they added phone functionality). Definitely a product that's too little, too late.
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by flyingfieryfox September 3, 2008 7:09 PM PDT
I wouldn't want it. I agree, it seems over priced for the little use it gives. Does it only work with POP enabled email? If so, one was using yahoo mail without paying for yahoo's POP service this device would be useless.

BTW: You put an extra "e" in the in the 7th paragraph. Just pointing it out.
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by Nicole Lee September 3, 2008 7:55 PM PDT
Thanks for catching the typo! Fixed!
by mjbarak September 3, 2008 10:48 PM PDT
What a horrible device. I echo what Devhux said above about the Blackberry. There is a reason the Blackberry evolved over the years. Your review didn't address file attachments, but neither does their website, so I have to assume no attachments are supported. Plus, the thing only has 8mb (yes, mb, not gb) of storage. I like how their website says "that's a lot of e-mails!" Well, not really. My cell phone currently has about 35mb of e-mails on it (and that's just the e-mails - not the attachments). And at least the old Blackberry worked with corporate e-mail. Even the OGO (anyone remember that?) handled IM as well as e-mail. Nowadays, I just don't get who would need a device that does only e-mail without attachments.
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by DeafGregory September 11, 2008 7:01 PM PDT
I'm deaf, and can't use a cell phone, but email is great ... this will be a stupendous device for the non-hearing community ... will you please help get the word out to America's deaf & hard of hearing? Thanks! sg
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by CDFOX January 31, 2009 7:02 PM PST
see my posted comment. (I'm only half deaf but email is always better for me to understand people who have marbles in their mouths and do not enunciate well enough for me to understand.) for you, it would be even better.
by charmon329 November 10, 2008 10:38 AM PST
The Peek sounds perfect for me. I have a cellphone, but it is prepaid and I don't use it very often. I have internet at home and work, so I don't need a cellphone with it. But I do like to check my emails, and I won't have to go on the computer to do that now. Especially when someone else is using the computer at work. I've ordered one and can't wait to set it up.
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by CDFOX January 31, 2009 6:59 PM PST
I am a real estate agent who also likes to economize and stay in touch with my bank clients who mostly communicate using email. I got the Peek last November. I does just what I want it to do. I prefer my cell phone be just a phone. Plus half the time, I like looking at the email while talking on the phone. Pricing is about $80. You can buy 12 months of service for $199.99 or go monthly for $19.99. It also does unlimited text messaging and opens photo files. If I wanted to do more, I'd get one of those new tiny laptops and pay $60 a month, but I'm not there yet. Peek also sent me a free connection cord to do a software upgrade (and a free tee shirt for being a loyal "Peekster". The rarely needed support staff is very personable and accomodating.
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by fwbroke March 28, 2009 3:20 PM PDT
I have no cell phone, I am VERY interested in this device, hope they make it as a going concern. Wish it VZ for coverage though and not TM.
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