• On CBS.com: Exclusive video from GHOST WHISPERER
August 4, 2008 10:19 AM PDT

Zappos tries computers on for size

by Ina Fried

As I made the usual morning slog through my in-box Monday, I was about to skip past a news release touting a back-to-school promotion for Live Search Cashback, when I noticed one of the featured deals was on a ThinkPad tablet PC from electronic shoe retailer Zappos.com.

Converse high tops (Credit: Converse)

Thinking for sure it was a typo, I went to harass the person who sent me the release. The funny thing is, it really is Zappos selling that tablet computer. I missed it when Zappos expanded from high heels to high tech.

While the departure sounds strange, Zappos certainly wouldn't be the first online retailer to go well beyond its initial category. As we all know, Amazon was the world's largest bookstore before it moved into groceries, sporting goods, and basically anything they can put in a box (and even a few things that don't need a box).

The key was Amazon had a logistics system that worked better than anyone else's. I have no idea how efficient Zappos system is, since I still buy my shoes the old-fashioned way. However, my co-workers tell me they are amazingly fast at getting your order to you and, well, they do have cool robots.

As for that Live Search Cashback promotion, some of the participants, like Zappos, are offering double their usual cash-back percentage during August to those who place their order after going through Microsoft's site.

Originally posted at Beyond Binary
During her years at CNET News, Ina Fried has changed beats several times, changed genders once, and covered both of the Pirates of Silicon Valley. These days, most of her attention is focused on Microsoft. E-mail Ina.
Recent posts from Crave
Beamer, the iPhone case for night owls
This week in Crave: Day of the Droid edition
Verizon's LG Chocolate Touch is nice but nothing new
Popular iPhone movie app flops on BlackBerry
Top 5 most popular products for November
Ridiculous new Peeks inspired by TwitterPeek
Hands-on with the Nokia Booklet 3G
Battle of the international power plugs
Add a Comment (Log in or register) (6 Comments)
  • prev
  • 1
  • next
by Get_Bent August 4, 2008 10:56 AM PDT
Do you have that laptop in a 10.5 E ?
Reply to this comment
by sting7k August 4, 2008 2:00 PM PDT
Well I don't know how they compare to Amazon for overall logistics. But I can attest that their shipping on shoes is lightning fast. I only get normal ground shipping and every time I order some thing the shoes are on my door step often by the next day, longest it ever took was 2 days.
Reply to this comment
by budluv3000 August 4, 2008 9:27 PM PDT
My Wife loves Zappos, they have an awesome return policy as well.
Reply to this comment
by budluv3000 August 4, 2008 9:27 PM PDT
My Wife loves Zappos, they have an awesome return policy as well.
Reply to this comment
by jspeaks August 4, 2008 11:45 PM PDT
Tony Hsieh of Zappos did a keynote at the eBay Developers Conference in Chicago a few weeks ago. If you listen to his keynote which is available at the eBay Developers blog, you will understand the agenda of Zappos. Go to http://developer.ebay.com/community/blog/article/?category=Blog.Developer&name=http%3a%2f%2febaydeveloper.typepad.com%2fdev%2f2008%2f06%2fdevcon-keynote.html . Listen to the two items: "Max Mancini introduces Tony Hsieh of Zappos, who discusses how a cool, fun, profitable company preserves its culture" and "Tony Hsieh on his vision of company culture".
Reply to this comment
by benjaminstraight August 5, 2008 4:10 AM PDT
Expansion is key. And they already have the shoe traffic.
Reply to this comment
(6 Comments)
  • prev
  • 1
  • next
advertisement

About Crave

The name says it all. Crave is our blog about gorgeous gadgets and other crushworthy stuff. If you would like to contact Crave with a tip or comment, please write to: crave@cnet.com

Add this feed to your online news reader

Crave topics

FAQ: Buying the right Windows 7 upgrade

Readers still have lots of questions on just which version of the software they need to buy in order to upgrade their PC. CNET News tries to offer some answers.

N.Y. lawsuit details Intel's 'largesse' toward Dell

Attorney General Andrew Cuomo's federal antitrust case filed Wednesday alleges a longstanding symbiotic relationship between Intel and Dell.