• On TV.com: Dollhouse CANCELED, What Went Wrong?
November 13, 2009 6:17 PM PST

Ricky Gervais helps reveal pain of cell phone salesmen

by Chris Matyszczyk
  • Font size
  • Print
  • 21 comments

Ever wander into one of those Verizon or AT&T stores, attempt to have a conversation with one of the smartly dressed salespeople, and whisper to yourself, "What kind of emotionally awkward humans end up working in a place like this?"

Well, I have good news for you.

Ricky Gervais, who made David Brent perhaps the most painfully sympathetic character in modern television in the original BBC version of "The Office," has been asking himself the very same question. "Phone Shop" a new British sitcom, enjoys Gervais as its script editor (he reportedly took one look at the idea and volunteered his involvement). The pilot airs Friday evening on Channel 4.

Phone Shop

"Phone Shop" will explore the life of salespeople in a soul-sucking mall cell phone shop.

(Credit: Channel 4)

Unlike "The Office," which gained existential pleasure from the old-world business of paper manufacture, "Phone Shop" is set in a mall cell phone store.

The pilot episode follows the troubles experienced by trainee salesman Christopher, who has to sell a cell phone by 6 p.m. as part of his one-day trial.

Clearly this series will reside in the emotional halfway house that has just two difficult residents--comedy and tragedy. And one wonders just what impression will be left by the arduous task of pushing yet more portable technology on a populace that bristles with sensory overload.

I am deeply concerned that the cell phone business will not come out so beautifully in "Phone Shop."

You see, The Independent quoted Angela Jain, head of the E4 Channel, which has bought the series. And beneath her words I sense a little cackling: "Everyone's got a mobile phone and has had some encounter in a phone shop. It's also about those difficult dead-end jobs that everyone has at least once in their lives."

So the Droid and the iPhone are being pushed by people in dead-end jobs? What has become of our brave new, smartphoned world?

Chris Matyszczyk is an award-winning creative director who advises major corporations on content creation and marketing. He brings an irreverent, sarcastic, and sometimes ironic voice to the tech world. He is a member of the CNET Blog Network and is not an employee of CNET.
Recent posts from Technically Incorrect
Man loses job after searching too hard for aliens
A slightly unfortunate Twitter billboard
Droid does, iPhone doesn't: The porn app store
How can Dell Netbook be 'perfect for tweeting'?
Black Friday at Best Buy: What's the big deal?
AT&T gets Luke Wilson to hit Verizon again
NBA star won't tweet until he has 1 million followers
Man marries video game character
Add a Comment (Log in or register) (21 Comments)
  • prev
  • 1
  • next
by grintoul November 13, 2009 6:53 PM PST
Just a clarification where you said, "head of the E4 Channel, which has bought the series" - E4 is a separate channel but is a subsidiary of Channel 4, rather than a completely separate entity as this implies.
Reply to this comment
by HamSammy November 13, 2009 7:05 PM PST
cool story bro
by xim1970 November 13, 2009 7:30 PM PST
I'm not a phone salesman, but when did selling phones become equivalent to working at McDonalds?
Reply to this comment
by bsharkey November 13, 2009 10:50 PM PST
since they make (almost) the same amount of money...

I think this show sounds like a great concept, even though I'm not really into British comedy.
by jaguar717 November 14, 2009 12:01 AM PST
Well, it's simple minimum wage labor that doesn't require an education. Both are entry-level jobs that teenagers tend to start out in.

Then again, McDonald's probably offers a much higher chance of upward mobility vs. a sales kiosk.
by baconstang November 14, 2009 12:17 AM PST
It's more like working at a Pacific Stereo store in the 70's.
by awaybbl November 14, 2009 4:58 AM PST
"Would you like fries with that?" has been replaced with "Would you like data with that?"
by designbyike November 14, 2009 10:50 AM PST
NO not at all, i work for AT&T now, retail is retail but the pay is a hell of alot better then Micky D. Even still, its kind of a hard job, major pain in the a$$... but im happy to be working lol
by pentest November 14, 2009 2:00 PM PST
Is there any real difference?

Both require no skills and no ambition.
by bsharkey November 14, 2009 3:01 PM PST
NO not at all, i work for AT&T now, retail is retail but the pay is a hell of alot better then Micky D. Even still, its kind of a hard job, major pain in the a$$... but im happy to be working lol
--

maybe true, but to anyone objecting to the subject matter I simply ask you: have you seen most people working at these kiosks in the mall? so many shady JC dropouts in one place can be overwhelming. especially if you're a halfway attractive girl (they're probably more interested in getting your number than they are in signing you up for a plan on a new line. then again transferring your number to them or signing up for a new line is pretty much the only chance they'd ever have to get any pretty girl's number!)
by assman November 13, 2009 7:46 PM PST
If Gervais is involved I'm sure it'll be golden.
Reply to this comment
by Mr_Official November 13, 2009 10:26 PM PST
It isn't the same as working at McDonald's....except if you work as a indirect then the similarities do come into play.
Reply to this comment
by pete1122 November 14, 2009 7:28 AM PST
The average iPhone sales person makes over 40k a year at a typical AT&T store with Managers making much, much more so when this article brings up iPhone salespeople it's clear someone has no idea what they are talking about.
Reply to this comment
by mrc77 November 14, 2009 8:55 AM PST
Ricky Gervais already played a character working in a phone shop on Extras so he should know a lot about it.
Reply to this comment
by gerbercon November 14, 2009 9:58 AM PST
If you want to see another tragi-comedy show from channel 4 try watching Peep Show; it's sick!
Reply to this comment
by gary85739 November 14, 2009 10:08 AM PST
Ricky tends to make video we'll watch! Looking forward to it being [finally]released to NetFlix...or BBCAmerica channel.

Brit comedy is super! So stimulating and ORIGINAL!

When Brit comedies are copied by US media, they tend to suffer...lose their edge, replaced with pretty actors rather than people that can act!
Reply to this comment
by Riquez-001 November 14, 2009 4:21 PM PST
I dont know about in the US, but in the UK people in Mobile Phone shops seem to be under the illusion that they are awesome sales men, akin to working on face paced exciting world of the stock exchange. In reality they are snotty nosed kids who dont give crap about the customer & just want to get their commission.
As with most "sales people", they are over-motivated & morally dubious with a god-complex bubbling under the surface.

Mobile Phone sales is perfect for the next "The Office" series as it epitomizes the falseness that many performance based sales/office environments cultivate.
Reply to this comment
by banderson79 November 14, 2009 11:40 PM PST
? Emotional Awkward... hardly. I think working as a "journalist" is far worse, reposting PR releases and adding your thoughtless commentary is what passes for journalism now. Worthless bloggers @ cnet.
Reply to this comment
by goatfinder November 15, 2009 12:54 PM PST
haha, nice...
by markredf150 November 15, 2009 11:40 AM PST
The funniest thing happened to me this weekend. I walked into my local Sprint store to check out the Samsung Moment and HTC Hero and I was getting ready to leave. So I'm walking out the door and I saw a flyer talking about Sprint Premier Rewards and so I started talking to one of the guys working in the store about it. Well in his hands was an iPhone (3G or 3GS) and I couldn't stop laughing as I left. He must know something that I don't know...but now I know I want an iPhone
Reply to this comment
by Donniebrasco November 16, 2009 7:14 AM PST
The difference is that the McDs employee wears his crummy McD's uniform. Meanwhile, the guy at the phone store typically tries to dress "sharp", which seems to mean bad shirt/tie combos and ill fitting pants. Don't forget the hair gel and the cologne. Maybe a chin-strap beard. Smoooth.

The cell phone store employee is today's "used car salesman".
Reply to this comment
(21 Comments)
  • prev
  • 1
  • next

S.F. hacker space: Heaven for the DIY set?

The Noisebridge hacker space offers sewing and Mandarin classes, soldering workshops, Internet-controlled front door access, and a server room with no door.
• Photos: Circuits, code, community

The browser battles go on and on

roundup From Firefox to IE and from Chrome to Opera and Safari, there's no sitting still for browser makers looking to keep their products fresh and competitive.

advertisement

About Technically Incorrect

Chris Matyszczyk brings a fresh and irreverent perspective to the tech world in his CNET blog, Technically Incorrect. He is a member of the CNET Blog Network and is not an employee of CNET.

Add this feed to your online news reader

Technically Incorrect topics

advertisement
advertisement

Inside CNET News

Scroll Left Scroll Right