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June 6, 2009 10:54 AM PDT

New Bing ads fall short of Appleness

by Chris Matyszczyk

I want to Bing. I want to be Binged.

I want to hear the Binging bells from a million laptops ringing the news that there might be an alternative to Google's dominant bong.

So I was only too delighted to hear that two TV ads have already emerged to do the Binging ringing.

The first so-called anthem spot (ad agencies love to tell clients they need an anthem spot, in the same way that England really, really needs "God Save the Queen"), disappeared almost before it appeared.

The ad seemed, to my timid heart and mind, to be telling viewers that if only they hadn't had their noses stuck in Google searches for most of the day, we might not have needed a financial bailout.

If only you all weren't "lost in the links," you might have prevented your house from being foreclosed and your investment broker from stealing all that money you were hiding from your ex-spouse during the divorce proceedings.

This seems a little harsh on the Googlies. They may not exude enough warmth to heat the outhouse, but to link their links to Bernie Madoff seems a little like blaming Alex Rodriguez for global warming. ("Well, if only you weren't all glued to your TVs watching him hit, you might have been able to sit in the dark and save energy").

I suspect the anthem ad didn't stay on too long, because it feels more complicated than the relationships in "John and Kate Plus 8." In the enthusiasm to make you believe you really are sunk in Searchville, the Bingers felt they had to create a sense of chaos, one that perhaps real people don't feel at all.

Now there's a second TV spot, in which, during various conversations, one party is triggered by the other party's use of a word to give useless search results for that word (watch the video and you'll see what I mean).

This could be funny. This should be funny. But again, the attempt to evoke frenzied overload leaves viewers with a feeling of, no, really, frenzied overload.

It's one thing to dramatize the negative. But it's peculiar to make it seem like it's chaos out there.

Especially as it isn't chaos out there. It certainly doesn't feel like that to people who google as they used to hoover. It feels just faintly annoying sometimes. There's a little too much dust and it's still quite hard to get it under the sofa.

So why don't the creators of the ads mine this annoying feeling to charm their way into people's consciousness?

I'm also left a little perplexed at the idea of Bing being described as a decision engine. I should only use Bing when I want to decide something? Such as whether to go to a Zac Efron movie or stay home and attempt to eat my eyebrows? Again, it's a complex thought that feels neither understandable nor terribly believable.

Some of the performances in this second spot, though, are superb. So I wish I could have just witnessed the whole of the breakfast scene played out in one well-scripted 30-second film. The two actresses would have delivered a funny and winning performance, one that would have made the spot clear, memorable, and loaded just right.

In the attempt to make Google seem like the old, nasty, hairy-nostriled IBM to Bing's cute little Granny Smith, the Bingers mislaid the one thing that made Apple's communication so powerful: the simplicity.

Oh, come on, you didn't know that Bing is trying to be the Apple of search? No one told you? It's there in the ads. You just have to search a little.

Chris Matyszczyk is an award-winning creative director who advises major corporations on content creation and marketing. He brings an irreverent, sarcastic, and sometimes ironic voice to the tech world. He is a member of the CNET Blog Network and is not an employee of CNET.
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by dhavleak June 6, 2009 11:35 AM PDT
They need to create an ad that shows off their travel stuff. For example, try doing a search like:

"flights from new york to chicago"

You get results that include the current best ticket prices, a link to a 30-day outlook on prices, an estimate (farecast style) as to whether the prices are going to rise, etc.

Clicking on these results gets you either a graph showing the estimated prices of the next 30 days or takes you to page where you can add parameters to your search (orbitz / travelocity style) -- but the difference here is that their results include prices for a lot of the low cost airlines (like JetBlue etc.) who's results don't normally show up in the usual travel sites.

Good stuff..
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by Seaspray0 June 7, 2009 7:21 PM PDT
You have it wrong, Chris. They are trying to be the microsoft of search. No one told you? It's there in the ads. It says microsoft, not apple.
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by roonster09 June 8, 2009 3:11 PM PDT
i don't understand why they're selling bing as the search engine that 'cuts through the crap'? i didn't know this was a problem with google. i found a good post over at On the Button about the name and commercial: http://onthebutton.wordpress.com/2009/06/08/naming_bing_continued/
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by electricTwo June 10, 2009 6:21 AM PDT
I just compared Bing, yahoo and google for the search "flights from new york to chicago". Although all of them provide good results, maybe google's are the best. There's some boxes where you can type in the dates you want to travel, and a lot of different websites that can use those dates.

My second result for Bing is flychina.com, which advertises flights from Shanghai to New York. It's using the locale of the user as a large determiner of the search results. Bing does have an interesting graph function for travel prices, but that is restricted to about 30 airports only... It shows potential but still a long way to go IMO
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by myles taylor June 12, 2009 10:52 AM PDT
I agree completely. Bing is pretty cool and has some features that make it a worthy alternative search engine. However, the ads are completely missing the mark. They're confusing and they seem to be aimed at convincing people that they aren't happy with their search; that Google isn't giving them what they want. That every time you type in a search you get tons of irrelevant results and there is no way to get to the real results. That's not the case. They need to identify with people. People need to go...oh that's how I feel when I search! There's an alternative? Instead people are like...hmmm. Interesting. The ads are out of touch with reality. It's going to take a lot more than this and $100,000,000 to bring Microsoft into the forefront of search.

BTW, bringing Apple's name into this article is just a blatant way to get clicks and start a flame war. I'm getting tired of people in CNet linking everything to Apple and iPhone to generate traffic.
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by MChunhoon June 26, 2009 2:01 PM PDT
Bing's advertisements seem to be stirring up a bit of confusion. With competition such as Google Bing's advertisements can't afford to be confusing.
MChunhoon
Intern at CKR Interactive (ckrinteractive.com)
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About Technically Incorrect

Chris Matyszczyk brings a fresh and irreverent perspective to the tech world in his CNET blog, Technically Incorrect. He is a member of the CNET Blog Network and is not an employee of CNET.

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