Facebook, Microsoft: When Goliath fears David
It's a little like Jessica Biel worrying about Kathy Bates.
Or Tom Cruise sinking into his own personal twilight zone because Katie Holmes casually mentioned Robert Pattinson was cute.
What is it about large, apparently successful businesses that they suddenly get a slightly freaky fixation about a much smaller rival?
In just the last week or two, Facebook seems to have craned its neck so far over its shoulder at Twitter that it's performed a Linda Blair. Yet Twitter's numbers are a mere toenail when compared Facebook's massive footprint.
Similarly, Microsoft finally bared its feelings in TV advertising, using the slightly exuberant acting skills of Lauren the Laptop Lover to declare that Apple's products were expensive and that they preyed on the pathetic emotional need of humans to be cool. Again, Microsoft's share of its world dwarfs that of Apple.
Is the problem Microsoft and Facebook are dealing with, in full public view, commercial or psychological?
Sometimes when you work for major companies, those who you imagine must love themselves dearly, you realize that they do, indeed, love themselves dearly.
But they still have the insecurities of the high-school quarterback. Will he make it in college? What about the NFL? You're nobody if you don't make it in the NFL. And will he ever, ever become, yes, the apogee of a sportsman's career, a lead analyst on Fox Sports?
Business never ends. Seasons stretch into infinity. The technology business, however, enjoys seasons that are sometimes brutally short. Change doesn't merely erode your market, but it can eradicate it almost overnight.
So the questions for Facebook and Microsoft are very simple: Do they know something about these smaller competitors? Or do they know something about themselves?
It's hard not to believe that what Apple and Twitter have done is get into their opponents' heads. Crucially, they've done it without appearing to try too hard.
Suddenly the bigger brands are divorced dads wearing Levi's, while the smaller brands are little Brad Pitts whose greatest problem consists in resisting the advances of a million Megan Fox's.
I have a feeling that if Facebook and Microsoft went to see a shrink, she (oh, like Tony Soprano, they'd definitely have a woman shrink) would stare at them above the rim of her glasses and say: "Here's a thought, sweetie. Let's talk about why you're good. Not why someone else is."
Chris Matyszczyk is an award-winning creative director who advises major corporations on content creation and marketing. He brings an irreverent, sarcastic, and sometimes ironic voice to the tech world. He is a member of the CNET Blog Network and is not an employee of CNET. 



Nope. I'm simply asking the question: What is it they know, or think they know, that makes them react in such a way that, some might say, makes the competition look bigger than they are?
Chris
But it is one thing to be paranoid. Isn't it another to act paranoid?
Chris
How many million subscribers do they have? Tens of millions. Are they able to leverage this huge base?
Internet Explorer: It still holds the major share of market; but what does it get Microsoft?
Ditto for IM, something which a Microsoft-friendly administration helped gain marketshare by nudging
AOL's AIM in the ribs to open up.
Facebook should be afraid of twitter because the media has absolutely fallen in love with it, in the same way that the media fell in love with Facebook as it ate away MySpace users. The reality is people don't want to research tech and what would be the best tools for them, they listen to the news and friends and then do it.
Frankly the whole Facebook and MS saga makes me wonder whether it is worth my time to even bother about these two companies. I do not use MS products because I abhor their low quality. Yes I mean it. No that other developers have do not have problems, MS Windows for me is a ballon with too many holes. All that MS has done is put tape on them. Too bad the holes don't shut.
From day one I have always wondered whether Facebook is something that I really need. Why would I spend my time making friends when I have such a wonderful list of people I already know - my friends and family. They are in the real world and I am in touch with them when I want to to or they want to. I never feel that a million connections on Face book will be able replace one real (flesh and blood) good friend. I don't use Facebook.
when something comes along that does that better then facebook, facebook will die. When something comes along that runs computers and software better then windoze, MS will die.
twitter keeps people in touch in a real time basis, apple makes more cohesive products then MS, both companies have reason to be scared.
I told him Apple
.
The whole idea of achieving Digital Convergence in the consumer space is something a number of technology companies have aspired to. Apple is achieving it and growing their business at a phenomenol rate as a result. As a consumer you can cover virtually all of your technology needs with an iBook and an iPhone.
As Apple's hardware market share grows, particularly in the mobile arena, the vendors who Microsoft serves, such as HP, Sony, or Dell,have their share shrink. They ship fewer units, MS sells fewer Windows licences.
Microsoft should be concerned.
When was the last time you saw Ronald look into the camera to pitch his fries over BK's? McDonald's only runs commercials baring their logo without really pitching the food. Why? Because they don't have to.
And Campbell's, who clearly owns 90%+ of the shelf space at my local grocer, used to use the slogan "Soup is good food" because if you're buying soup, chances are you're buying their brand.
MS could easily run an ad campaign saying "Personal Computers improve your life" because for every 10 new computers sold, 9 would run windows (only).
But, as Bob D. once said, "The times, they are a-changing."
- by artstate March 30, 2009 4:55 PM PDT
- well... twitter is just absurd. status updates have been a part of facebook forever... so i don't know what the big deal is about twitter, unless i just don't get it. so facebook should be mad at the consumers who make a big deal of such small things (bad for facebook's image, hence forces the company to really go at twitter), not twitter. Well Microsoft just has to advertize, like any other company. I'm glad they're finally make new ad campains. How come apple is allowed to advertize the smallest upgrades and when microsoft finally puts out 3 ads they're supposedly "freaking out"?
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