February 3, 2009 9:42 PM PST

Exploding cell phone kills store employee

by Chris Matyszczyk
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I was just wondering whether to finally sacrifice my loyal and beautiful Nokia cell phone for something more contemporary when I discovered that a couple of days ago China experienced its ninth cell phone explosion since 2002.

In the latest, a sales associate in a computer store in Guangzhou apparently charged his new cell phone battery and put the phone into his shirt pocket. It then exploded, severing his neck artery. He bled to death.

Chinese police have not declared the make of the phone or of its battery. But both Nokia and Motorola have denied links to problem batteries in China, declaring them to be the creation of counterfeiters.

Look, I am the ambassador of the normal, slightly tech-skeptic street person on this site. And, because I know clever technological people read this blog, I would be interested to hear how it is that cell phones can blow people to death.

This is from a gas station in Redwood City, Calif. Does this include AT&T cell phones?

(Credit: CC Ten Safe Frogs)

I would very much like to know the chances of such an event occurring in the United States. And I would be very much soothed to have some sense (you know, some odds or at least a semblance of an over/under) whether one brand of cell phone might be more likely to blow up in my face rather than another.

I am extremely sad that an unfortunate employee lost his life because of an apparent cell phone battery malfunction.

And I would like to head to my trusty, if occasionally shifty, AT&T superstore, armed with all the available information that would minimize my chances of being offed while texting sweet nothings and requests for money.

I cannot believe for a moment that any US cell phone might be prone to such a murderous occurrence, but I regularly read the comments left on the blogs of fine writers such as CNET's Matt Asay and Don Reisinger and I have been consistently amazed by some of the information that comes out in these forums.

So please, put my mind at rest. It might, at the very least, make AT&T some money. Unless you tell me to change to Sprint or Verizon, of course.

Chris Matyszczyk is an award-winning creative director who advises major corporations on content creation and marketing. He brings an irreverent, sarcastic, and sometimes ironic voice to the tech world. He is a member of the CNET Blog Network and is not an employee of CNET.
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by Nataku4ca February 4, 2009 12:15 AM PST
the battery isn't sony again is it? (o wait, did the sony ones just catch on fire or did it explode?)
Reply to this comment
by galeso February 4, 2009 11:13 AM PST
This is one of the biggest urban legions - see your local legion/fraud/myth buster. Has it finally come true? CNET would check their facts, right?
by guchen February 4, 2009 12:26 AM PST
Hi Chris,

Unfortunately, what I know will only worry you more. I was an engineer for Intel Corporation for 12 years. One of my last engineering projects was a research experiment on the effects of temperature on reliability of electronics in a cell phone.

During the project, I was sidetracked a little, because the temperature range of what a cell phone would see in "use condition" worried me. Without going into too much details, let's just say that a typical cell phone will see temperature range between -10C to 120C. 120C? You might ask. Yes. 120 degrees C. That's because even an average person will very likely put their cell phone in his/her car where the temperature will likely reach over the boiling point of water.

Then, I did a little research on various components of a cell phone, and looked at what temperatures they might fail at. The battery became a big focus.

From what I learned, the batteries have become mini-bombs over the last 4-5 decades. Of course, you might have heard of some "exploding battery" stories.

But I would suggest that you also look into laptop batteries, because they are the SAME technology as the cell phone batteries.

Not long ago, Sony recalled their laptop batteries for the 2nd time in recent years, for potential "fire hazards". About 2 years ago, an Arizona man's truck burnt up in flames from an HP laptop computer (battery) that was running too hot in the passenger seat.

The trend could be traced back to mid 1990's, where some cell phone batteries were exploding or catching fire in Taiwan or Hong Kong.

If one look into the incident reports, they all indicate that the explosions occurred (1) where it is hot condition, or (2) high humidity.

All cell phone battery makers have a manufacturer's disclaimer that "warns" user NOT to charge the batteries at conditions higher than 45C. Most if not all battery makers also put in "shut off" circuits in the batteries to prevent charging when temperature is over 45C.

However, apparently, these circuits do not always work. (otherwise, Sony would not have instituted 2 separate recalls for batteries.)

Sony also wasn't the only one, and NOT all causes are "counterfeit". Nokia themselves last year instituted a recall of "genuine Nokia batteries" made by a Japanese Company.

Any how, It's late, and I'm tired. Must be off to bed.

If you have questions, feel free to contact me.

Chen Gu
Reply to this comment
by Perry_Clease February 4, 2009 5:39 AM PST
Thanks for that informative post. I am not an engineer, but my first thought when I read the headline was that the explosion was probably related to battery charging.
by ChrisMatyszczyk February 4, 2009 7:31 AM PST
Chen Gu,

It's readers like you who make the whole thing worthwhile. Thank you for your insight. I learned so very much. And I suspect a few other readers did too.

Chris
by joe3x February 4, 2009 8:58 AM PST
he really didn't say anything than what was already on the internet, probably just a "reader"
by Reiyin7 December 3, 2009 9:43 AM PST
Hi Chen Gu,

Thanks for all the info provided so far.

After I lost my 3rd phone this year, I've decided to get really cheap slim phone as replacement and ventured into the world of "China phones". For one third of the usual price from the well known brands, I get all kinds of functions like I can view TV and 5MP Camera and some of them are more stylish then the brands I've used before.

I was eyeing two China made models when I noticed the big difference in the quality of their camera although both models has "8MP" etched at the back of the camera. When questioned, the sales lady indicated that those are printing errors, it is really 2MP and 5 MP respectively.

The phones are so cool that I do not really care if they do not hv camera function or if they stop working after one year. But my concerns are :

1. If there are already printing errors (regardless deliberately misleading or by accident) at the outside, would it mean that there could be even more problems in the inside and hence more likely to explode?

2. If it's really really thin, like 5 mm or less and is packed with functions like TV etc, will it be more likely to explode?

3. Last but not least, if it's a unknown brand made in China, will it more likely to explode? I have been googling and it seemed to me phones explode regardless the brand or where it is has been manufactured. Most news does not reveal info.

Thanks in advance!!!
by nouser February 4, 2009 5:52 AM PST
How does one tell if their battery is good or bad? I replaced my cell phone battery about a year ago and it looked identical to the one I took out. Is there any way to know that the battery is in fact a good battery that won't explode? If even the major makers of batteries like Sony have problems does it even make any difference whether it is OEM or aftermarket? Are you supposed to carry these things around in an old ammo box?
Reply to this comment
by guchen February 4, 2009 8:56 AM PST
nouser,

From what I have read, generally, OEM batteries are better in reliability, though no one has ever really shown any solid evidence of that better reliability. If one reads all the incident reports, the explosions in the early 2000's were mostly aftermarket batteries, BUT that was when aftermarket batteries flooded the market in Asia. Nokia and others used these incidents to highlight the dangers of aftermarket batteries, and campaigned for the "Genuine Nokia" labeled batteries. In more recent years, however, it's the "genuine batteries" that are exploding more.

In the aftermath of recent Nokia battery recalls, number of explosions of nokia phones were reported in India. 1 exploded in a kitchen, and nearly injured a pregnant housewife standing nearby. 1 exploded under a pillow, while a man was sleeping, injuring his face. 1 exploded in a cell phone store, the explosion was so loud that people near by thought it was a terrorist bombing, and all ducked for cover. Nokia made no conclusions as to the "genuineness" of these batteries, but also didn't deny that they were indeed "genuine Nokia" batteries made in Japan.

Last year, a motorola cell phone exploded in China, also killing a Chinese man. The man was a steel worker. The phone exploded in his chest pocket, and a fragment of it shot into his heart. Motorola claimed it was counterfeit battery, but they took the phone fragments and never released any findings. (I guess we'll never know now.)

The problem is, unfortunately, one cannot tell if the battery is good or bad just from the outside. (There are some OBVIOUS bad signs, like if the battery has a visible bulge, it's likely that it is a very bad battery.)

Cell phones and laptops are so proliferated in modern life that people don't think about their safety. They just assume that these devices are safe, but the batteries now have enough energy densities that literally they are bombs. Even in the early 1990's, gel pack batteries were extremely dangerous to work with, because an accidental shorting can cause explosions.

If one googles for "battery recall", one can find Verizon, Kyocera, Dell computer, etc. all issuing recalls. UL (Underwriters Laboratories) have safety standards for batteries. UL 1642 is specific for Lithium Batteries. Some of the sections are very noticeably alarming: (1) some batteries in temperature testing are known to "explode", (2) test technicians are instructed to "never approach a lithium battery when the surface temperature is over 90C", (3) sample size for most testing is ONLY "5 batteries". Yes, if Nokia tests only "5" batteries, and they pass, then MILLIONS go out to the consumers.

My problem with this standard is that it does not test for "Thermal Operation", where one would charge/discharge the battery while at high temperature. UL 1642 only tests for operation at 60C, and a separate thermal test to heat a non operating battery to 150C for 10 minutes. These tests are unrealistic to normal use environments. 150C is the theoretical limit for Lithium batteries, when thermal runaway reactions will occur, even for the best batteries.

A typical cell phone battery will rise in temperature by 20C (measured on the external surface) during charging. That means the internal temperature rise is even higher, probably 10 to 20 degrees higher. Inside of one's car can reach temperature of 120-130C. If one is charging at that temperature, the interior of the battery can get up to 170C!! And that temperature in the car will last for at least 2 hours. Even the best batteries will not last at that condition.

I honestly think that because these batteries are now so proliferated, and there are so many of them out there, much higher test samples and safety standards are required, and rigidly regulated by governments. I mean, imagine one of these things going off on an airplane. (There was a report of a Thinkpad laptop battery that exploded in the LAX airport.)

But for the consumers, here are some safety tips:

(1) use a OEM battery when possible.
(2) ONLY charge battery in a cool shady dry well ventilated spot.
(3) Do not leave your cell phone in your car. The hot temperature will slowly degrade your battery, even if you are not using it. Over time it could become an explosive hazard.
(4) Do not charge while you are using the phone. That's like putting a bomb next to your face.
(5) If a battery seem to "leak", even when not in use, get a replacement battery. Chances are, that battery is already bad.
(6) when replacing batteries, try cleaning the terminals of any dust.
by Catax February 5, 2009 4:35 PM PST
@ guchen

Thanks a lot for that info!!! It is much appreciated!! ^^
by make_or_break February 4, 2009 6:24 AM PST
Blame it on counterfeits? Look Nokia/Motorola, what kind of blinders are your spin doctors (i.e., litigation lawyers) on??? As Sony has ALREADY PROVEN, even the "real deal" can turn out to be real BAD.

Y'know...consider how many lithium ions are purported to be in a Tesla, just how BIG of an explosion would THAT BE should an oopsie occur in that car?
Reply to this comment
by ChrisMatyszczyk February 4, 2009 7:32 AM PST
make-or_break,

Yes. The Tesla. Very interesting thought. What about the Prius? Just doesn't go fast enough?:)

Chris
by Perry_Clease February 4, 2009 7:57 AM PST
A Lexus hybrid exploded a short while ago in Arkansas severely wounding Trent Pierce MD, the driver. Doctor Pierce is head of the State's Medical Board and because of that investigators are looking into terrorism, but they are also considering the auto's battery.
by Perry_Clease February 4, 2009 9:11 AM PST
Update on the auto that exploded this morning. They are now pretty sure that it was a bomb and not the hybrid's battery.
by guchen February 4, 2009 9:13 AM PST
Prius and Lexus hybrids currently use Nickel Metal Hydride batteries. Prius model 2010 (out in May 2009) will switch to Lithium batteries.

But Nickel metal hydride batteries will also explode in some conditions.

However, Prius and Lexus hybrids locate their batteries under the cargo hold, in the underside of the car. There is a very good engineering reason for this.

That particular location of the vehicle is the coolest shady spot, pretty much near outside ambient air temperature.

Under these cool conditions, the batteries will not likely explode.
by basraw February 4, 2009 7:41 AM PST
There were studies that should fuel station fires were a result NOT BECAUSE of CELL PHONES, but of people getting back into their car, becoming staticly charged, and then going back to finish fueling.

LEATHER SEATS rule in this situation.
Reply to this comment
by ChrisMatyszczyk February 4, 2009 7:48 AM PST
Wow, Basraw,

Staticly charged? Before the day is out, I'm not sure I'll ever leave the house again.

Thank you for commenting.

Chris
by Perry_Clease February 4, 2009 8:04 AM PST
With the relative humidity here in San Diego currently down to 6-15% I can tell you from first "hand" experience that we can build up quite a static charge.
by tm_anon February 4, 2009 8:12 PM PST
That's the reason I always discharge before touching anything that has even the smallest possibility of an explosive reaction. In other words, touch metal.
by coryonredd February 4, 2009 8:54 AM PST
I am the owner of Batteries4less.com and exploding batteries is obviously one of our most important concerns. We have been business for over 9 years and I consider us really lucky not have had any serious battery issues. Lithium ION batteries (used in vast majority of cell phones) can be really dangerous so it is responsibility of companies like ours to source batteries really carefully and get rid of any vendors that cannot assure quality control.

It is true that exploding batteries can be from either brand names like Nokia and Motorola as well as counterfeit batteries. I suggest reading our Battery Care instructions (http://www.batteries4less.com/contents/Battery_Guide/cell-phone-battery-care.html) or learning more at http://batteryuniversity.com/ Battery University is our main guide for learning about battery chemistry and provides in depth explanations of the danger of lithium ion batteries.

In response to nouser's comment, it is not easy telling whether a battery is a problem unless there are symptoms. For example, a battery should never get hot while charging. If it does, either the battery or the charger is likely to be defective. Discontinue charging immediately and replace the battery. To put your mind at ease, it is very very unlikely that a cell phone battery will explode. There have been millions of batteries sold since the advent of cell phones and there have only been a few problems. I keep an eye on this issue very carefully so I can tell you that I only see news articles once or twice a year. No Ammo Box Needed!

If you have more questions, call us at 800-300-9993 and we can give you more advice about making your battery choices. I can be reached at coryon@gmail.com

Cheers,
Coryon
Reply to this comment
by guchen February 4, 2009 9:04 AM PST
Coryon,

I would dispute 1 of your statements. "A battery should never get hot while charging". This is simply not true. Even a basic lead acid battery will get slightly warm during charging. I have made temperature measurements of cell phone batteries during charging, they all get a little hot.
by techman21 February 4, 2009 10:38 AM PST
Define "hot". Batteries always get warmer when charging.
by MaggieRed February 4, 2009 12:13 PM PST
Have to go we these folks on this one, batteries get warmer while charging.
by chash360 February 4, 2009 1:11 PM PST
Having purchased lithium batteries from coryonredd (Batteies4less) and used the proper chargers and protection circuits rated for the batteries (they really excel at this, BTW thanks), I can say there is definately no significant tempurature increase while charging lithium batteries, under the proper circumstances. One particularly important feature of all charging systems, is proper matching of the charging voltage and current regulation, with respect to the battery in question. If your battery, regardless of its chemistry is getting significantly hot during charging then you are using a charger that is charging too fast (too much voltage or current). Sure you can buy a 100AMP charger for your lead acid car battery, hoping to charge it fully from dead in 20 minutes, but thats really asking for trouble.

The charger does not really know what the battery is capable of withstanding in it's charge rate, which is why you should always use a charger that is specified for the battery you are charging. These aftermarket 'fast chargers' can be dangerous if used with a battery that can not handle the rate of charge. If your battery won't charge with a moderate rate charger, that keeps the temperature safe, then its time to get a new battery.

Getting warm during charging (slightly above room tempurature) is normal (as is any circuitry with electrons flowing), but if it gets as hot as say a fresh cup of coffee, your pushing the charge too fast. This can happen even with OEM specified chargers, as they are sometimes making a descision for the specs hoping to advertise a short charge time, and not realizing the safety hazard. Maybe the battery can handle it, maybe it can't, I don't want to find out the latter, I'll wait the couple more hours for a safe charge.

Lead acid batteries charge faster when warm, as most chemical batteries do, because warmer means faster chemical reactions, more molecular movement, but there is always a limit to how high this temperature should go, it should never go high enough to suprise you upon first touch. If it does then you are charging too fast. car chargers are the absolute worst for regulation, they typically rely upon a set voltage limit of the charger (above the charged voltage of the battery assumed to be 13.8V, to reverse the current flow) and complete disregard of any current regulation simply falling back on the current limits of the chargers components, and typically no compensation for internal battery resistance (which can vary widely). A high internal resistance can lead to longer charge times, low resistance can lead to over voltage/current charging and both result in higher temperatures. As the batteries charge goes up (voltage) the voltage difference decreases, and thus current flow slows. But if the battery does not charge up, and the voltage difference does not decrease then the current just keeps poring in, and it heats up a lot. I have seen batteries boiling in their own juices, when the battery was just to weak to take a full charge, with an unregulated charger. Use chargers with both Voltage and Current regulation, and know it matches the specs of the battery you are charging.

guchen and techman21, my basic rule of thumb is if it is as hot as a cup of coffee (where you need one of those cardboard jackets), its too hot, and your safety risk goes up exponentially from there. You may have gotten away with it a 1000 times before, but do you really want to find the one time you won't? Keeping it below this temperature wil ensure that charging wil not be the cause of explosion, but then you always have impacts causing internal shorting to worry about....
by coryonredd February 7, 2009 11:41 PM PST
Chash360 has definitely done a good getting into detail on this issue. When I was referring to batteries getting hot, meant lithium ion. I like the new "hot cup of coffee" rule of thumb and I will probably work this into our customer service speak. Thanks to everyone for the informative discussion.
by fredkrazeise February 9, 2009 4:28 PM PST
If I didn't read this, I would say this was one of those urban myths!
Reply to this comment
by Product Developer March 4, 2009 6:31 PM PST
We have been developing battery powered products in all chemistries for 30 years and if your battery is getting hot during charge there is a problem with the charge rate or one or more of the cells is defective.
by ryxramos78 July 31, 2009 10:23 PM PDT
hey chen gu! we are studying cellphone operating conditions reliability. is there any way you could help us? We are planning on putting the cellphone in an oven or refrigerator and see if the RF signals will be affected by this temperature changes. However, we need a baseline data on what temperatures we need to set the ovens. maybe you could help us.
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About Technically Incorrect

Chris Matyszczyk brings a fresh and irreverent perspective to the tech world in his CNET blog, Technically Incorrect. He is a member of the CNET Blog Network and is not an employee of CNET.

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