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May 28, 2008 9:22 AM PDT

Amazon's Jeff Bezos: A passion for Kindle and digital content delivery

by Dan Farber
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CARLSBAD, Calif.--Amazon.com founder and CEO Jeff Bezos kicked off the morning proceedings here at D6 after a night of polite carousing by industry luminaries. During the interview with D co-host Walt Mossberg, Bezos announced a streaming-video service and explained his foray into hardware with the Kindle e-book reader.

On the subject of video and music delivery, Bezos said, "We are working on a new version of video-on-demand, a for-pay streaming service we will release in the next couple of weeks. The streaming service will start instantly, and it's a la carte, for pay."

Regarding competing with Apple's iTunes services, Bezos said it is clearly in the self-interest of music companies to have competitors.

Walt Mossberg asks Jeff Bezos about the Amazon Kindle.

(Credit: Dan Farber/CNET News.com)

The Kindle is clearly a passion for Bezos. It follows on his love for selling books online, which was the origin of Amazon, and developing a new market for digital content delivered over wireless networks.

"We base our strategy on customer needs instead of what our skills are...Customers will eventually need things that you don't have skills for, so (you) need to renew yourself with new skills," Bezos said. If Amazon doesn't extend into new product categories, the company will get outmoded, he said.

Bezos wouldn't disclose Kindle sales. "On a title-by-title basis, with 125,000 titles for Kindle, and you look at Amazon's physical sale of the same books, Kindle sales are more than 6 percent of the universe of 125,000 titles," he said. Amazon reduced the price of the $399 Kindle by 10 percent this week.

While Bezos said he was happy with the sales of the Kindle, the price cut and the heavy promotion of the device on Amazon's site could mean sales aren't spectacular. The Kindle could be a meaningful financial component in Amazon's business, Bezos said, but he didn't put a figure on the Kindle's contribution to annual revenue.

Regarding the fate of physical books, Bezos said the vast majority of books will be read electronically. Just as horses haven't gone away, books will be around, he quipped. "We see Kindle as an effort to improve the book, even though it hasn't changed in 500 years," he added.

"You can't ever outbook the book, so you have to do things that you can't do with a book, such as in-stream dictionary lookup, changing fonts, and wireless delivery of content in 60 seconds," Bezos said. "We have to build something better than a physical book."

Bezos said he did research into the smell of the book--glue, ink, and mildew. "We can never capture that," he said, adding that the container is not important; the narrative is. He wants to make long-form reading more frictionless so that people read more.

Mossberg asked Bezos about adding new features to the Kindle and its utility as a Web browser.

"There are things that fit into the Kindle form factor and don't interfere with the purpose of the device. But the device is not a cell phone or bunch of things. It should be able to browse the Web," he said. "If you were trying to build the perfect Web-browsing device, you wouldn't use electronic ink. It's not the right display technology for high-quality Web browsing."

"You might say the Web is the most important book in the world," he added, but that's not something the Kindle is designed to read as well as other devices.

Click here for full coverage of the D: All Things Digital conference.

Dan Farber is editor in chief of CBS Interactive News, which includes CBSNews.com and CNET News. He has more than 25 years of experience as an editor and journalist covering technology. E-mail Dan.

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by Understarsidream May 28, 2008 10:03 AM PDT
I refuse to buy a Kindle. This is simply an attempt on the part of Amazon and the publshing industry to stop people from re-selling books by turning the book into "software". It hasn't worked very well for the music industry and I doubt it's going to work here either.
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by roqstar7989 June 1, 2008 2:52 PM PDT
turning music into software hasn't worked well for the music industry? Ever heard of IPOD + ITUNES?
Also, Please do your research before coming to conclusions.... go to the kindle bookstore and look at the prices... the e-versions of books are much much cheaper than a regular book which imo absorbs most if not all of the cost you would've got from reselling it... and you don't have to go through the hastle of reselling and playing the pricing game. Plus you will have the ebooks stored on your account at amazon for life... and should you decide to buy an upgraded version of kindle 2, 3 or 4 years down the road all of the ebooks will be there to d/l on the new device. After saying all this, I think the decision to buy a kindle should be very easy... find out everything that it offers, weigh the pros and cons and see if its' worth it for you. I don't think this device is for everyone, but if you read a lot, at least look at everything it offers and if amazon and the publishing industry make more money from this... kudos to them for offering an excellent service!
by Understarsidream May 28, 2008 10:05 AM PDT
I will never buy a kindle. This is simply an attempt on the part of Amazon and the publishing industry to stop people from re-selling used books by turning books into "software".
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by Understarsidream May 28, 2008 10:06 AM PDT
(sorry about the duplicate comment, I'm having trouble with my browser).
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by roqstar7989 June 1, 2008 3:29 PM PDT
I love Jeff Bezos' analogy of this device as an upgrade from horses to cars. I could imagine some peoples original thoughts after seeing the price of a transportation device and thinking how rediculous it would be to pay that much when they have a perfectly healthy horse in the barn. It's not a perfect analogy, as the move to the kindle will be GOOD for the environment unlike the move to cars. I do see a move from books to an electronic device for the majority of the population in the future... I hope it will be the Kindle, but even if it's not... imo it will happen eventually.
Also, if you read a lot, please review everything that the kindle offers as far as functionality and decide for yourself if the price is worth the pros vs cons... if you're on the fence, then wait for version 2.... this is a 1st gen reader for amazon. For the pros... don't overlook the e-book prices at the kindle store. If you don't like the "DRM" software (the software that only allows the ebook you buy to be read on YOUR kindle only), and I'm sure you won't, you will find that the kindle store prices imo somewhat cancels out that ding if not altogether.
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About Outside the Lines

Dan Farber is the editor in chief of CNET News. He has covered technology for more than two decades, and he previously served as editor in chief of ZDNet, PC Week and MacWeek. Outside the Lines explores the intersection of business and technology.

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