April 28, 2008 11:35 PM PDT

AMD quad-core chip hits compatibility snag

Update: Circuit board makers using Advanced Micro Devices' high-end quad-core Phenom chips claim that there are compatibility issues with select boards. This comes as the chipmaker struggles to churn out processors that are competitive with Intel's offerings.

AMD quad-core Phenom X4

AMD quad-core Phenom X4

(Credit: AMD)

This issue was reported Monday at the Web site HKEPC.

AMD confirmed Monday that some motherboard suppliers are mismatching high-end quad-core Phenom processors with a lower-end chipset. (The motherboard is the main circuit board in a PC. The chipset allows the processor to interact with other components, among other functions.)

"What people have done, mistakenly, is paired a 780G (chipset-based) motherboard with the higher frequency Phenom--the 125-watt Phenom," said Jake Whitman, an AMD spokesperson.

Whitman is referring to the fact that the high-end 9750 and 9850 Phenom processors have a Thermal Design Power (TDP or thermal envelope) of 125 watts versus the lower-end 9600 and 9550 models that have a TDP of 95 watts. The higher-watt parts will not work with motherboards that contain the 780G chipset. The lower-end models do not have these TDP issues.

"They've taken an enthusiast-class quad-core part and paired it with a mainstream motherboard," Whitman said. "And not all motherboard manufacturers have tweaked their boards to support a 125-watt TDP." Whitman says that AMD's 790 chipset--not the 780--should be paired with the 9750 and 9850 processors and that a number of motherboard makers are already doing this.

"We've never made claims that 780G motherboards are enthusiast-class motherboards," Whitman said.

The inability to use high-end quad-core AMD processors on some motherboards may be symptomatic of a larger challenge. AMD is finding it difficult to compete head-on with Intel quad-core offerings in the consumer segment. Hewlett-Packard and Gateway, for instance, offer desktops with only the lower-performance Phenom chips, such as the 9100e (1.8GHz) and 9600 (2.3GHz). Neither HP nor Gateway offer desktops with higher-performance 9750 (2.4GHz) or 9850 (2.5GHz) Phenoms.

Meanwhile, Intel-based systems from these companies--though usually more expensive--come with quad-core chips ranging up to a 2.83GHz Q9550.

Whitman says there's a reason for this. First-tier PC makers "are not necessarily interested in building the fastest AMD-based quad-core systems, but are more interested in price." He expects wider adoption of the high-end Phenom chips with system builders and game-enthusiast PC makers.

In related news reported by CNET News.com on Monday, supercomputer maker Cray said it would adopt Intel quad-core processor designs for its supercomputers. Though Cray says it will continue to offer configurations with AMD chips too, the move by Cray is seen as an endorsement of Intel multicore designs. Before this announcement, Cray had been using AMD processors only.

Recent posts from Nanotech: The Circuits Blog
SanDisk stock surges on buyout rumors
Timing rumors surface for AMD plant spin-off
Nvidia, AMD gaming graphics buck green-PC trend
Intel ready to announce six-core chip
Intel invests in WiMax again amid doubts
Add a Comment (Log in or register) 4 comments
by Mam00th April 29, 2008 5:51 AM PDT
Hmmm, this isn't very nice since you do expect you new CPU to work with you mother board since it have the same socket. I know this isn't great logic, but still...
Reply to this comment
by cschlise April 29, 2008 7:30 AM PDT
Give me a break. Matching the right motherboard, socket, memory type, etc, etc has been more of a challenge with Intel parts than AMD for a while. This "issue" is no more of problem than if you buy any Intel parts today.

Where AMD needs to watch out is creating too many of these "unique" configurations, because, let's face it, most people going with AMD are looking to build less expensive systems.

Getting a realitively "cheap" 9750/9850 Phenom and a 780G motherboard would have been a great combo at a great price. Going with the 790 X/FX boards adds about a $30-$50 premium to the price, plus you'll need to add a seperate graphics card since the 790 chipset doesn't come with integrated graphics. This means at a minimum another $40 for an HD 3000 series Radeon or NVidia equivalent.
Reply to this comment
by W2Kuser April 29, 2008 9:34 AM PDT
Death of AMD

Wow, this seemingly small side story could literally be spelling the death of AMD.

Thier new high-end CPU only works in low-end MBs? How retarded is that? This just shows how far out of touch and behind the curve AMD has fallen.

AMD will be out of business by 2010.
Reply to this comment
by ronch79 April 30, 2008 8:45 AM PDT
I think Whitman's explanation that AMD never said you can use a 780G with high end Phenoms is so lame. 780G-based boards are supposed to support AM2+ CPUs along with HyperTransport 3.0. It's not the chipset, but rather, board makers not designing their boards to support 125W TDP Phenoms.

When I buy an AM2+ CPU and an AM2+ board, I expect them to work together, unless AMD explicitely warns me that I shouldn't get a 780G-based board for my 125W Phenom. They should clean up their AM2+ spec guidelines instead of coming up with such lame and stupid excuses. Now, I like AMD, but I think Jake should be given the pink slip. It's guys like him who make AMD look bad.

Then again, maybe they just wanna take the blame for it and avoid maddening the board makers by pointing the finger at them because they failed to provide clear AM2+ design guiidelines.
Reply to this comment
Powered by Jive Software
advertisement

Latest tech news headlines

Resource center from News.com sponsors
What you need in business class email.
Mailtrust

Click Here!
Never worry about email again. From mobility and shared calendaring to virus and spam protection starting at only $3 per mailbox. more>

Rackspace Mailtrust
Total Email Relief

We'll take care of your email so you can take care of your business.

14 Day Free Trial

With expert support 24x7x365 we guarentee 100% uptime. Try us for free for 14 days. Never worry about your email again.

Just $3 per mailbox

Choose the plan that is right for your company and only pay for what you need.

About Nanotech: The Circuits Blog

Brooke Crothers was formerly editor-at-large at CNET News.com, an analyst at IDC (International Data Corp.) Japan, and an editor at The Asian Wall Street Journal Weekly (The Wall Street Journal, Dow Jones), among other endeavors, including a recent hiatus from the tech industry when he co-managed an after-school math and reading center. Nanotech covers computer chip technology and how it defines the computing experience. He is a member of the CNET Blog Network, and is not an employee of CNET. Disclosure.

Add this feed to your online news reader

Nanotech: The Circuits Blog topics

Featured blogs

advertisement

Inside CNET News

Scroll Left Scroll Right
  • News - Business Tech

    Chrome's JavaScript challenge to Silverlight

    The advent of Google's Chrome browser, software pros say, should spur a big speedup for JavaScript, which would raise its standing against Microsoft's Silverlight technology.

  • Gallery

    Photos: Top 10 reviews of the week

    Here are CNET Reviews' 10 favorite items from the past week, including the TiVo HD XL, Sony Cyber-shot DSC-H50, and the Dish Network's newest digital TV converter box.

  • News - Apple

    Apple watchers spot 'iPod Nano' pix, iTunes hints

    The rumor mill has long been predicting a longer, leaner new version of the iPod Nano, and now it's conjuring up some pictures.

  • Outside the Lines

    EIC Squared: Chrome, iPods, and a Dell-Salesforce union

    On this week's EIC Squared podcast CNET's Dan Farber and ZDNet's Larry Dignan discuss Google's latest rocket launch--the Chrome browser--as well as Apple's iPod event next week and a Dell-Salesforce.com union.

  • Video

    Katie Couric reflects on first Webcast

    The political conventions are over and so are CBS Evening News anchor Katie Couric's first series of Webcasts. CNET's Kara Tsuboi sat down with Couric on the final night of the Republican National Convention to discuss what she liked about Webcasting, some of her most memorable guests, and whether TV news will still be around by the next round of conventions.

  • News - Digital Media

    At 10 years old, whither Google?

    Daniel Sieberg of CBS News looks at how the company grew exponentially from start-up to superstar and part of our culture, but what's ahead?

  • Video

    YouTube plays party politics

    During the presidential campaigning four years ago, YouTube didn't even exist. Now it's a tool candidates must master to get their message across. CNET's Kara Tsuboi stops by the YouTube upload booths at the Democratic and Republican conventions to find out why Google's video site has such a big presence in Denver and St. Paul, Minn.

  • News - Gaming and Culture

    Are Demo and TechCrunch50 fragmenting their audiences?

    With both events scheduled to start Monday, many press, as well as venture capitalists and others are having to choose which one to attend.

  • News - Cutting Edge

    Execs predict next Google-like tech

    On eve of company's 10-year anniversary, researchers and business pundits speculate about what technologies might someday have as much impact as Google.

  • Gallery

    Images: The art of 'Spore' prototypes

    Will Wright and his Maxis team worked on dozens of prototypes to test the elements of their soon-to-be-released evolution game. Here's a sampling.

  • Webware

    At the TechCrunch50, an unfair advantage?

    Inside baseball: How Webware and other blogs can compete with TechCrunch in covering the TechCrunch50 event.

  • Green Tech

    Duke Energy to invest in mini solar power plants

    Can hundreds of rooftop solar panels collectively operate like a central power plant? Duke Energy launches $100 million distributed solar program to find out.