• On MovieTome: See the villain of IRON MAN 2!
January 29, 2008 12:01 AM PST

Microsoft Office Outlook 2007 pulls a vanishing act

by Dennis O'Reilly

I was all set to write about handwriting in Microsoft Office 2007 today, but a funny thing happened on my way to open Outlook 2007: The program vanished. Gone. Without a trace.

I started to wonder whether somebody had slipped me one of those medications that has the unwanted side-effect of sending people sleepwalking, and sleep-driving, and maybe even sleep-application-deleting. I wouldn't doubt that if I were acting out unconscious wishes as I slumbered, uninstalling Outlook would be at the top of my to-do-while-somnambulant list.

No, I turned off the PC on Friday evening--closing Outlook before I shut down--and didn't turn it on again until yesterday morning. The program's entry was gone from the Start > All Programs > Microsoft Office menu, and its familiar white-and-brown shortcut was not in the quick launch toolbar. The last time I made any significant changes to Outlook was when I installed the SyncMyCal add-on more than a week ago, but I had used the app many times since then without a problem, and SyncMyCal was still where I left it. Hmmmm.

I figured I would leave the mystery unresolved and use Vista's System Restore to roll back my PC to last Friday. No go. Although there were several restore points created last Friday, I kept getting a "could not restore" message after each try. I chose earlier restore points one at a time, going all the way back to last Tuesday, but none took. Hmmmm again.

I'm not easily thrown by computer weirdness, but an app going AWOL had me looking over my shoulder. Last Friday I installed the LogMeIn remote-access program on another PC in my office and used the suddenly Outlook-less machine to access it. Could LogMeIn have knocked out Outlook 2007? I have no evidence to support such a conclusion.

So I did what any Windows user would do: I ignored the situation and tried to reinstall just Outlook 2007, but the only thing that would return the program to its rightful place on my Start menu was uninstalling Office 2007 altogether and reinstalling the whole package. The process didn't appear to affect any other Office members: Word and Excel still listed my most recent documents when I clicked the Office button, though Excel required some automatic reconfiguration before it would open. Powerpoint, Access, even OneNote (which I'll be writing more about tomorrow) opened as if nothing happened.

I appear to be back in business now, though I'll be keeping a closer watch on my Start menu items from now on.

Tomorrow: handwriting in Office 2007 (this time for sure!)

Dennis O'Reilly has covered PCs and other technologies in print and online since 1985. Along with more than a decade as editor for Ziff-Davis's Computer Select, Dennis edited PC World's award-winning Here's How section for more than seven years. He is a member of the CNET blog Network, and is not an employee of CNET.
Recent posts from Workers' Edge
Turn off alerts for Windows updates you don't want
Prevent your search default from being changed
Microsoft Automated Troubleshooting Services fix a CD drive
Three approaches to free encrypted online storage
Restore a lost administrator account in Vista
Extend the life of your notebook computer
Simple ways to shine up Google's Chrome browser
Browser security and privacy tips
Add a Comment (Log in or register) (4 Comments)
  • prev
  • 1
  • next
by Timcal January 29, 2008 6:17 AM PST
Oh just another wonderful Microsoft experience. I mean, like it just keeps getting better.
Reply to this comment
by UITD February 14, 2008 8:05 AM PST
Oh please. Relax. The arrogance about Microsoft is old already.
by OggSyncPro January 29, 2008 6:18 AM PST
An alternative to SyncMyCal is Oggsync. OggSync will sync Outlook 2003/2007 to Google and also has a windows mobile version.
Reply to this comment
by maheshjagadeesan February 16, 2008 10:55 AM PST
Try using Mike Lin's free "StartupMonitor" to help you keep a tab on programs that want to run at startup. Pretty useful, free, and works.
Reply to this comment
(4 Comments)
  • prev
  • 1
  • next
advertisement

Can RIM get its mojo back?

The new BlackBerry Tour, carried by Verizon and Sprint, arrives Sunday, even as RIM seems to be losing sales to exclusive devices like the iPhone and Pre.

With Chrome, Google reignites the OS wars

roundup Google Chrome OS, due in 2010, underscores the Web giant's cloud-computing ambitions and opens new competition with Microsoft.
• What Chrome OS has on Windows that Linux doesn't

About Workers' Edge

Dennis O'Reilly has covered PCs and other technologies in print and online since 1985. Along with more than a decade as editor for Ziff-Davis's Computer Select, Dennis edited PC World's award-winning Here's How section for more than seven years. He is a member of the CNET Blog Network and is not an employee of CNET.

Add this feed to your online news reader

Workers' Edge topics

advertisement
advertisement

Inside CNET News

Scroll Left Scroll Right