Microsoft demos robotic receptionist

Microsoft plans to use this robot receptionist to handle the task of reserving interoffice shuttles for its employees.

(Credit: Microsoft)

REDMOND, Wash.--Microsoft's receptionist of the future is a robot.

Chief Research and Strategy officer Craig Mundie on Thursday demonstrated a software-based robot that uses a combination of visual and voice recognition as well as speech synthesis to handle basic tasks. Microsoft itself plans to use the software robot to handle shuttle requests in its own buildings, which typically have a pair of receptionists to handle visitors and shuttle requests.

In a video, two Microsoft employees approach the robot, who said (in a rather robotic voice) "Which building do you want to go to?"

After checking that she heard the visitors correctly, and double-checking both workers want to take the same shuttle, the robot declares: "It should be here in four minutes."

"This is what a natural user interface is all about and it won't be just a receptionist," Mundie said. "This is just the tip of the iceberg."

Microsoft has launched a robotics effort, though it is still in its early stages.

The demo came as part of Mundie's presentation at the company's Financial Analysts Meeting here. Mundie is one of two executives (Ray Ozzie is the other) tasked with filling the very large shoes left by Bill Gates, who stepped down from full-time work at Microsoft last month.

Ozzie also presented Thursday, promising the rest of Microsoft's cloud computing strategy will be revealed over the coming fiscal year (which runs through June), although he gave little in the way of new specifics.

"FY 09 will round out the story with some significant announcements," he said. Microsoft is widely expected to expand on its Live Mesh product and discuss its developer strategy at its Professional Developers Conference, which takes place in October in Los Angeles.

[jamalystic]

That's just a tip of the ice berg!! How true is that statement taking into consideration what i read on this article: Synthetic Companions: Downloading Robot Personalities(http://www.internetevolution.com/author.asp?section_id=526&doc_id=155718&F_src=flftwo)

[jamalystic]

That's just a tip of the ice berg!! How true is that statement taking into consideration what i read on this article: Synthetic Companions: Downloading Robot Personalities(http://www.internetevolution.com/author.asp?section_id=526&doc_id=155718&F_src=flftwo)

[jamalystic]

That's just a tip of the ice berg!! How true is that statement taking into consideration what i read on this article: Synthetic Companions: Downloading Robot Personalities(http://www.internetevolution.com/author.asp?section_id=526&doc_id=155718&F_src=flftwo)

[Llib Setag]

God knows THAT'S the only receptionist that could stand working for "BaldyBOT" Ballmer!

[calpundit]

Bravo, Microsoft ... more ways to reduce direct human interaction in the workplace.

Many large corporations, including Microsoft, already have a reputation for being monolithic and impersonal. Even for a tech company, a real live receptionist seems a fairly modest concession to humanity and personal service.

Sorry ... I know this is hopelessly old fashioned.

[Thomas, David]

Actually, I can't agree with you more. I think this approach is novel, well intended, but not quite applied correctly. I'm sure someone will find ways to apply the technology that has a greater positive impact, than a negative one.

[Vegaman_Dan]

Just a note- this demo is just that. It isn't in use at all on the campus, nor are there any kiosks or similar. Building receptionists sitll put in shuttle requests in an online app. It's not like they are actually very busy.

But if I ever see this put into use, I will quickly nickname it 'Holly'. ;)

[inpersonoz]

Looks a lot like Holly. And why is a robot receptionist making measurements of the guy on the rights trousers?

[TV James]

Yay, Holly!

12 years ago I saw an early prototype from Micrsoft - a parrot that lived in a 3D world. The camera perspective would slowly shift. The bird would talk to you and understand when you talked to him. You could ask him to play music from the library or he might offer suggestions. If you left him alone, he'd preen, or fly around the room, the camera perspective tracking him in wide swooping motions. It was all very cool. Can't wait to see some of this technology make it out into the world for us to play with. (The bird was named, of course, Polly.)

@inpersonoz - maybe she was trying to hack his bluetooth phone or look for weapons? Or, yeah, measuring - maybe she was going to try to sell him some new pants.

[rontowns25]

Wow that is sweet. Check this out... www.readtheanswer.com/index.php?RTA=web2