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April 21, 2008 11:22 AM PDT

Hands-on with Microsoft's free Works

by Ina Fried
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Intrigued to learn that Microsoft has been testing its ad-supported version of Microsoft Works here in the U.S., I wanted to see it for myself.

A Microsoft Office ad inside the main screen of Microsoft Works 9 SE.

(Credit: Ina Fried/CNET News.com)

After work on Friday, I headed to Costco and to Best Buy, both of which carried Sony laptops that included the product, known as Works SE (Sponsored Edition). As Microsoft said, the product carries largely "house ads" that pitch Microsoft products such as Office. The ads themselves are small, taking up just about a 2-inch square in the bottom right-hand corner of the screen.

Clicking on the ad didn't appear to do anything either. Of course, this is largely a test of the technology. Microsoft has built into Works SE the ability to serve ads via the Internet, should it choose to do so.

I took a few pictures with my cell phone camera, which are included not for their photographic quality, but rather to give a better sense for the feel of the advertising.

As can be seen in the image below, the ad isn't what takes up the most space. It's the right-hand pane in general, something that I believe exists in non-SE flavors of Works as well. This was less of an issue on the 15-inch Sony laptop I was looking at than it might be on a smaller screen.

Inside a word-processing document, the advertisement is just a small one in the bottom right-hand corner of the screen.

(Credit: Ina Fried/CNET News.com)

Although the advertising makes Works free, for most of its users, Works is already seen as free software. Historically, most Works users got the standard version of the program when they bought a new PC, so they weren't "paying" for it separately.

What has changed is the dynamics between Microsoft and the computer maker. Instead of paying Microsoft a couple of bucks to load Works, PC makers in the trial are getting Works SE for free. The price difference may not seem like much, but margins on PCs these days are razor-thin. Computer makers already clutter up their desktops with icons for all kinds of crapware to squeeze out a few extra dollars.

In that context, I think it is probably wise that Microsoft is going with smallish ads. However, the company could certainly gain more value from the advertising by making the ads more dynamic and by targeting them based on a user's Live ID. It could go a step further and try to serve up context-specific ads by scanning the contents of the document, but this would doubtless raise privacy concerns and arguably produce ads no more relevant than by using user profiles.

Also of note, while most of Microsoft's testing is around letting computer makers bundle Works SE for free, the company has done some other trials in Poland in which the software was distributed on its own.

During her years at CNET News, Ina Fried has changed beats several times, changed genders once, and covered both of the Pirates of Silicon Valley. These days, most of her attention is focused on Microsoft. E-mail Ina.
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What's the point?
by feranick April 21, 2008 11:56 AM PDT
Why even bothering with Works SE when you can get a fully featured, ad-free, and actually $$$-free office suite for free, called OpenOffice? I mean you need to seriously rethink your life if you think Works is anywhere useful. Awful compatibility problems, weird format, lack of features.

Do yourself a favor. Get rid of Works and get OpenOffice.
Reply to this comment
Creative Advertising?
by Seaspray0 April 21, 2008 12:36 PM PDT
So how is microsoft going to promote this? Hmmm.... Wait! I got it:

"Would you want to watch the Super Bowl and miss the adds? Of course not! The adds are the best part. So don't miss your adds in your favorite Microsoft Works..."

LOL! Don't forget the disclaimer... "not responsible for ooxml compatibility."
View reply
Works vs (wimpy) Google Apps
by PaulEdl April 21, 2008 1:22 PM PDT
Rant time. I realize I'm slightly off topic here but the irony is that Works kicks the pants off of Google Apps which is also free and has paid advertisements and yet some of these insane pundits LOVE Google apps and thinks it's so visionary. If Microsoft released Google Apps, people would call it a pathetic attempt but because Google slaps a name on it, it's magnificent. How pathetic!

Google Apps is 7 years Microsoft behind Works and like it or not Works is used by a lot of people and supports all the online/offline abilities that Google is trying desparately to support with Google Gears.
View reply
Exactly! OpenOffice here I come
by Save_Me_from_my_Govt April 21, 2008 2:01 PM PDT
The first thing I would do is wipe Works off any machine that it was loaded on, and get a REAL office suite, i.e., OpenOffice.

They can keep their ads....
Open-Office stinks
by Leria April 21, 2008 4:03 PM PDT
I hate to say that, considering that I was someone who wanted it to be a good application, but it just simply wasn't.

It couldn't open the newest Microsoft Office document format, the ODT's that it outputted were and are extremely large compared to Microsoft DOCX documents...... it just isn't ready for prime-time.
View all 2 replies
Print screen
by davekoob April 21, 2008 12:14 PM PDT
Is the Print Screen key on your keyboard broken?

Its totally not that hard to hit Print Screen (or heck even use ALT Print Screen and just capture your MS Works window!!!)

Way to look like a bunch of noobs CNET!!!

Thanks!
Reply to this comment
Pot, meet kettle.
by ReVeLaTeD April 21, 2008 12:50 PM PDT
Did you not notice where they clearly indicated being at Costco and using the display computers (meaning they can Print Screen all they want, but have no ability to save the image out)?

No?

Did you then not notice the huge 799 price tag above the first laptop screen, indicating them being at a store and not on their personal laptops (meaning they can Print Screen all they want, but have no ability to save the image out)?

Read. Before you go off calling peeps names.
View all 2 replies
This post will self-destruct in 30 seconds
by Kev Orng April 21, 2008 12:51 PM PDT
Personally I think Spy pics look much more authentic and exciting when they're taken surreptitiously with a phone-cam. When I see screen shots, I think, "you're no spy, you got a review copy, you scammer!"

Call me a purist, but I like it when the writer stays within the conventions of the genre.



posted from my shoe-PDA
Can you read?
by sleepy7 April 22, 2008 9:39 AM PDT
The camera photos were taken of laptops at Costco that were running Works. How are you supposed to get screen shots off the laptops? They do not have internet access. I don't think Costco would like you plugging in a flash drive to their machines if it isn't blocked already.
Yuck
by The_Decider April 21, 2008 12:25 PM PDT
Ad supported?

Why bother since there are alternatives much better than Works that don't bombard you with ads.

Only the most brain dead MS fan could find anything of value here.
Reply to this comment
Who uses Works?
by Seaspray0 April 21, 2008 12:43 PM PDT
Does anyone still use Works? Not anyone I know. Most of my neighbors didn't even know it existed on their home computers. Maybe Cnet has some statistics they'd be willing to print.
Reply to this comment
A lot of people don't use Works anymore
by Leria April 21, 2008 4:05 PM PDT
Because their computers come with a full version of Microsoft Office Home & Teacher Edition, or a way to get a seriously cheapened Microsoft Office.
Or...
by dagwud April 21, 2008 12:44 PM PDT
Maybe when you're tinkering around with a display computer in a store, it's just quicker to snap a photo.

That way you don't have to deal with those uppity employees questioning why you're sticking a thumbdrive in their computer.
Reply to this comment
Why talk about works?
by Kev Orng April 21, 2008 12:59 PM PDT
Isn't Works the free program that comes on a Windows machine so that it's not completely useless out of the box before the user installs apps?
I don't think it's even fully comapatible with full Office. Worth discussing? not really.

You can buy Office if you want to ensure (kinda) compatibility with other office users, or you can get Open Office for free (and no ads) to ensure compatibility with almost all Office users (I have a co-worker who uses Open Office to convert newer Microsoft Office documents to old MIcrosoft office formats.) Or you can get iWork on a mac which is pretty nice too and fully compatible, but I think the future is in Open Office and its offshots (Neo Office, and the Lotus onem symphony?)

Works always has been, and always will be, a stop-gap program between the time you get your new computer, and the time you decide you actually need to buy and/or download a REAL office suite. But Open Office is fully functional and free.
Reply to this comment
Well, depends on what you call
by suyts April 21, 2008 6:07 PM PDT
fully functional. Working with OO is very reminiscent of working with MS Office 97. And compared to Office 97, OO is fully functional. Compared to 2007....not really.
OTOH, you're right, why bother with Works when you can get OO, a clearly better office suite, for free and ad free.
View reply
The problem with Microsoft
by t8 April 21, 2008 3:11 PM PDT
The problem with Microsoft is that too many people have bought their stuff in the past and they have this expectation that people will default to them.
But consumers are getting wiser and with competitors like Google out there, Microsoft is not the no1 choice on the Internet.

So given that, serving up an Office Suite less than Google Docs is not really competitive. But I am sure that there will be some computer illiterate people out there who will go wow.
Reply to this comment
What?
by igl00lgi April 21, 2008 6:56 PM PDT
This product was a dud when it was not ad driven, why would any one use it with the ads? What a joke. The ugly stepchild of the desktop productivity software displays ads and now it is a top notch product. Only a monopolist would pull such a move and think it would make money.
Reply to this comment
Wouldn't buy it
by Mergatroid Mania April 21, 2008 11:04 PM PDT
The one thing I took away from your article was that, if I decide to purchase a computer or laptop soon, I will ask to make sure the computer does not carry the ad version of works.
I used the add version of Eudora for a while, which had a similar advertisement, and it annoyed me enough to go back to Outlook.

Note that there's a new thing called a Screen Shot. Works better than taking a picture of your monitor.
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More People Would Use It
by andysr April 22, 2008 4:38 AM PDT
If it is as feature rich as it looks in the a couple of pics I've seen, I think more people would use it. Let's face it, who uses everything that is on Microsoft Office 1997,2000,2003, and 2007? I think most people use only about 5% of all the different functions in any of those full featured suites. It looks better than Google Docs.
Reply to this comment
I thought
by zclayton2 April 22, 2008 7:35 AM PDT
Manufacturers were moving away from loading crapware on sysems. Works has traditionally been a joke. Even other m$ applications like Office wont work well with it. An I have not been able to open anything from Office on it since Win95. Ever had to resend a club newsletter in .txt because the only thing loaded at the home computer was Works? It Sucks.
Reply to this comment
Use RTF not TXT.
by ralfthedog April 22, 2008 8:53 AM PDT
In many ways RTF is the best of all text formats. Everything can read it (Other than Notepad. If you are stuck running Windows, try Word Pad). It is also Macro Virus free and has all of the basic formating.

We ask that most people outside of the company send us documents in RTF just because we have seen so many macro viruses in the past.

PS. 9 out of 10 venders will just take a DOC file and rename it RTF.
silly
by solomonrex April 22, 2008 7:39 AM PDT
On the consumer side, OpenOffice is also free and is more compatible with Microsoft Office - with no ads.

For MS, if you're serving ads, why not go online? If you want it run it locally, why not use Silverlight? And if you are working on this, just give away Works and start spreading the beta Works around, generate some interest.
Reply to this comment
If we're in Web 2.0-- then adware within M$ works must be Web 0.99a
by JCPayne April 22, 2008 9:09 AM PDT
Huh? Are we going backwards in time... Who uses adware these days??? That is soo pre Web 1.0..... That must be Web 0.99 alpha....
Reply to this comment
Save yourself the hassle of adware. Get OpenOffice.
by JCPayne April 22, 2008 9:11 AM PDT
Forget the hassle...

Open Office is free... As in Free Beer, for you to use no strings attached.... Forget the ads shrinking down your user experience.

http://www.openoffice.org/
Reply to this comment
OpenOffice is a POS...Tried it !
by AppleSuxLeo April 22, 2008 11:09 AM PDT
An ad supported free basic version of MS Office or at least Word would put these open source immitators out of their misery.
Reply to this comment
I use open office almost daily...
by drfrost April 22, 2008 12:17 PM PDT
I do my work on linux so Word is simply not an option. And OpenOffice works fine. I'm happy to have it.
View reply
Or the other way round... So long Micro...
by JCPayne April 22, 2008 5:27 PM PDT
Its good to see Microsoft going backwards....

Where did you want to go yesterday???
OOo is OK
by Igiveup2 April 23, 2008 1:48 PM PDT
Not as nice as MS Office apps, but adequate for most common tasks. Most MS Office users barely scratch the surface of its functionality anyway. You have to be a power user to really get much of an advantage from MS Office over OOo. Works is crapware, always was.
Details?
by feranick April 22, 2008 12:16 PM PDT
Would you share with us why you think OO.org is so bad? Many of us thinks is actually rather good.
Reply to this comment
Works must have some value
by vidanuevatx April 24, 2008 7:27 AM PDT
Many, many people who buy a computer never create a document that Works could not handle. All they need is the basics: font formatting, basic spreadsheets, not much else. Works is prettier than OpenOffice. It has fewer commands, which is an advantage if you find even those few commands confusing.

I do wonder, however, why manufacturers don't load OpenOffice by default. I'm guessing that Microsoft makes it unpleasant for them to do so.
Reply to this comment
by grandpa5x2009 October 11, 2009 9:58 AM PDT
You can have Office 2007, and I don't know about all the other versions since the Windows ME products (my last computer). It came with works,money, and a couple other cd's. Admittedly I'm a long way from being computer literate, but I never had a problem with anything in that system. I recently bought this new laptop and of course it came with vista which is a pile of crap, also a 60 day trial of Office 2007. I didn't immediately open it because I didn't have any use for it at the time, a few weeks ago I had to download a form online, bingo, I had to open Office to do it, after an excessive amount of time it loaded and brought the form up, now with works there are a couple of different ways to print, I couldn't find one in Office, finally sent the form to my son who has my old computer I gave to my granddaughter and he printed for me. The next day I deleted Office 2007 and picked up almost 300MB of "usable" memory.
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About Beyond Binary

During her years at CNET News, Ina Fried has changed beats several times, changed genders once, and covered both of the Pirates of Silicon Valley. These days, most of her attention is focused on Microsoft.


Beyond Binary is a look at how technology is changing our lives and the people behind all that life-changing stuff, with an extra emphasis on that which emanates from Redmond, Wash.

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