Microsoft still struggling with Hotmail issues

Microsoft said Tuesday afternoon that it has reduced the number of people unable to access their Windows Live accounts, but said that some people are still not able to log in.

Since early in the day, a significant number of users of Hotmail and other Windows Live services have been unable to access their information.

"We have made significant progress in decreasing the number of customers currently affected since initial reports, but the issue has not yet been completely resolved," Windows Live product manager Samantha McManus said in a statement. "Microsoft is working quickly and aggressively to resolve the issue and expects to restore normal operation to all customers shortly."

Microsoft said that those who were logged in before the problem cropped up should not experience any problems, but said it is still seeing problems for some users worldwide who are trying to log in to their accounts.

"Our customers have come to expect a high level of service reliability in their experience with Windows Live, and we apologize for any inconvenience this particular issue has caused consumers," McManus said.

[Penguinisto]

Damn...

...glad I don't use either one. <br /><br />(maybe if they rebooted their servers in stages instead of one-at-a-time?)<br /><br />/P

[n3td3v]

Power outage related?

MIAMI, Florida (CNN) -- A "significant equipment failure" at a <br />substation west of Miami triggered Tuesday afternoon's blackouts <br />around southern Florida, a Florida Power &#38; Light official said. <br /><br />Utility spokeswoman Aletha Player said an investigation is ongoing, <br />and provided no details of the failure. But she said the 700,000 <br />customers affected by the outage in southern Florida should have power <br />restored by 5:30 p.m. <br /><br /><br />Outages were reported from Miami to Jacksonville on Florida's east <br />coast and as far north as Tampa on the Gulf Coast, police and utility <br />officials said. <br /><br />The outage occurred shortly after 1 p.m., the company said.<br /><br /><a class="jive-link-external" href="http://edition.cnn.com/2008/US/02/26/florida.power/?imw=Y&#38;iref=mpstoryemail" target="_newWindow">http://edition.cnn.com/2008/US/02/26/florida.power/?imw=Y&#38;iref=mpstoryemail</a>

[Penguinisto]

Dunno...

I don't see Florida (a dozen feet above Sea Level, prone to hurricanes, etc) as being a really big datacenter mecca, you know?<br /><br />I'm thinking it may have to do with the MSN/Live messenger update thingy that just came out.<br /><br />/P

[suyts]

It probably was the update.

A new version of Live Messenger was released today. It added several functionalities depending upon which version one was updating from. Particularly, Hotmail and Office live mail could be merged if one chose. Think this could be the prob?

[krosavcheg]

Could be they finally converted to MS server sw

When MS bought Hotmail it was BSD and Linux based and they've been converting over since - maybe they should have stayed with what worked