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February 10, 2008 9:00 PM PST

Microsoft makes changes to Office Live

by Ina Fried

Microsoft is making a series of changes to its Office Live Small Business service, offering some previously paid-for services free, while adding a new charge for domain name registration after the first year.

Domain name registration will continue to be free for the first year. But each subsequent year Microsoft will charge $14.95, though it will add the ability for so-called private registration, where customers can keep their personal information out of the public Whois database. Microsoft said that those who have already signed up for Office Live will continue to have their domain name registered for free "in perpetuity."

The company has about 600,000 subscribers for Office Live, which offers, among other things, free e-mail accounts and Web site creation and hosting. The service is tailored to the smallest of businesses that have neither an IT staff nor an outside technology consultant. Microsoft first announced plans for Office Live in November 2005 as part of its Live services push. The service launched in test form in February 2006 and dropped the beta tag in November 2006.

As part of the changes, Microsoft is consolidating its three separate service plans into one, while making all of the paid services an a la carte option.

Two services that had been paid--contact management and Intranet portal creation--will now be free.

Microsoft is also bulking up the ability to use Office Live sites to sell stuff, adding paid options for creating a storefront, selling items on eBay, and e-mail marketing.

"What we have been providing so far is a lot of basic IT services," said Baris Cetinok, director of product management and marketing for Office Live. "Now we are also making a bigger investment into digital marketing tools."

Microsoft recently renamed the service Office Live Small Business as it looks to use the Office Live brand for other products, including its Office Live Workspaces, an online document-sharing service.

With the new release, Microsoft is adding support for Firefox, specifically version 2.0, on both Macs and PCs.

The move comes as Yahoo made several changes to its small-business offering, including adding unlimited storage and transfer for its Web site hosting service. Of course, those products could become one at some point if Microsoft gets its way.

During her years at CNET News, Ina Fried has changed beats several times, changed genders once, and covered both of the Pirates of Silicon Valley. These days, most of her attention is focused on Microsoft. E-mail Ina.
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Add a Comment (Log in or register) (7 Comments)
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Oh, Joy - Live + Office = Monochrome Rubix Cube + Rain Coat for Duck
by TheSmellyMoa February 11, 2008 5:45 AM PST
What could be more useless or befuddling than Office Live?
Reply to this comment
How about
by rjpotts February 11, 2008 7:45 AM PST
Vista, Office 2007, or MSN.
View reply
Sticks & Stones
by kojacked February 11, 2008 12:23 PM PST
More haters making baseless statements about Microsoft products... You could drop any manufacturer or product in your statements and they would carry the same meaning.

Troll along people...
View reply
Microsoft is making the correct moves into in-the-cloud-computing.
by Sanjiv Swarup February 12, 2008 7:40 AM PST
Microsoft is making the correct moves into in-the-cloud-computing. Yahoo is already there, and Thinkfree / Zoho / eDeskOnline have their own strengths.
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About Beyond Binary

During her years at CNET News, Ina Fried has changed beats several times, changed genders once, and covered both of the Pirates of Silicon Valley. These days, most of her attention is focused on Microsoft.


Beyond Binary is a look at how technology is changing our lives and the people behind all that life-changing stuff, with an extra emphasis on that which emanates from Redmond, Wash.

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