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January 4, 2008 12:36 PM PST

Windows Home Server remains a tough sell

by Ina Fried

Microsoft has largely succeeded in getting a PC into the home, but its effort to put a server there will be an uphill battle.

Bill Gates announced the product to much fanfare at last year's Consumer Electronics Show. However, even folks who are bullish on the concept, such as Forrester Research analyst J.P. Gownder, say it's destined to be a niche product for years to come.

In a soon-to-be-published research report, Gownder figures that home servers (not just those running Microsoft's home server product) will reach 4.5 million households by 2012. That's up from just 190,000 such servers last year.

Gates keynote

"That's a pretty good growth rate," Gownder said, though he added that "it's still a niche product, at that point," with his forecast representing home servers in only about 3 percent of American homes five years from now.

Gownder said the rise in multiple-PC homes, the increase of broadband, and the fact that people now store their music and photos on computers creates the necessary conditions for a home server to be practical. "We really are at a point in history where a home server might actually make sense," Gownder said.

But, he said, it's still a tough sell. Most people don't know what a server is. And even those who do have an understanding of servers from work may not have such a favorable impression. "They know that it goes down sometimes," Gownder said. "They know that it causes problems for them."

The one thing that could speed up the slow path to the mainstream, Gownder said, is if a cable company or other TV provider chose to deploy home servers as part of their service.

That concept is not so far-fetched, he said, given the fact that providers are having a tough time keeping up with on-demand TV requirements as content shifts to high definition. Such an approach could lead to growth 10 times what Gownder has forecast.

Microsoft has its own challenges with its Windows Home Server software. The company has struggled to get it into products and onto retail shelves. Hewlett-Packard delayed its shipment until late last year, and few other big-name computer makers have followed with products of their own.

The biggest recent news was negative, with the company announcing a bad bug that could lead to file corruption and data loss. Not exactly the kind of news that makes Middle America want to rush out and buy one.

Microsoft's Steven VanRoekel said the product's sales have exceeded the company's expectations, though he declined to give specific numbers.

"It's definitely tens of thousands," VanRoekel said, "which in a month and a half is good."

One area that Microsoft may look at to boost the popularity of the Home Server is having the software work better in households that have both Macs and Windows PCs.

"That's something we are taking a close look at," VanRoekel said, though he added that Microsoft has "nothing to announce."

During her years at CNET News, Ina Fried has changed beats several times, changed genders once, and covered both of the Pirates of Silicon Valley. These days, most of her attention is focused on Microsoft. E-mail Ina.
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It just needs better marketing
by jmchugh00 January 4, 2008 1:28 PM PST
I have had one of the Microsoft Home Servers from HP for 2 weeks now and I can't live without it. It really becomes an asset once you have just 2 PCs in your home. I think the hardware vendors need to market this as something other than a 'server'. As this article states, calling it a server is a turn-off for the average person.
Reply to this comment
No it doesn't
by The_Decider January 4, 2008 3:23 PM PST
It is a typical MS "solution": it puts all your eggs in one basket.
View reply
I agree...
by artfudd January 6, 2008 3:28 PM PST
.. the name "server" was wrong. I suggested during the beta to not call it a server.. but that suggestion (like many others) fell on deaf ears. Even something like "Window Home Computer Manager" would have been better. Or better yet, instead of the now elaborate OneCare plus WHS, they should have combined the two ideas and made a "Complete Computer Care" - or "CCC". :)
No, it needs to come from a trustworthy company
by hounddoglgs January 7, 2008 10:18 AM PST
If I had any faith in Microsoft, I would check this out. But I'm not giving any more of my money than I must to a company that has a well earned reputation for buggy, non-secure software, not to mention their unethical business practices. Nope, M$ hasn't figured out how to force this one on 95% of the world market yet, and there are plenty of other viable solutions out there for anyone interested.
Home server?
by Tinman52 January 4, 2008 1:49 PM PST
1. The telecoms are a pain about this and I can't see a lot of people upgrading to dsl/cable business plans.
2. Why do windows server? If I needed server like resources, I could do it with free software on xp or use a linux box to serve content.
3. Isn't it cheaper just to get a lot of the functionality from companies that provide the services hosted from a datacenter somewhere?

I like XP. It's easy to use. It runs my games and apps. However, I wonder why I need any of MS's recent software. Vista? Office 2007? Home Server? ... Not very exciting.
Reply to this comment
Very cool product, just needs a better name
by JasonCe January 4, 2008 1:52 PM PST
I completely agree with the previous comment. This is a very cool product. It is just that calling it a "server" scares a lot of people.

I bought it and so far like it very much.

Now if only Microsoft would combine Windows Home Server with a Media Center in a single package. That would be a KILLER product: Single storage and digital media solution with automatic backups, anti virus and I can stream my music and photos to my XBox360 Media Center Extender using the cool Media center user interface. That would totally kick ass.

But it rules even without the media center.
Reply to this comment
WHS is too complex for most users
by rcrusoe January 4, 2008 1:58 PM PST
Most home users don't need a server. "Experts" have estimated
the percentage of Internet connected home Windows machines
infected with viruses and/or spyware as high as 90%.

Whether that exact number is correct or not, anyone that deals
with home computer users know that the majority of their
computers are in pitiful shape.

Rather than buy another Windows box I recommend some kind
of simple Network Attached Storage (NAS). I use an Apple
Airport Extreme Wireless router that allows me to share a printer
and hard drive to my Macs and PCs via its USB port. Linksys and
others offer similar products.
Reply to this comment
Plug and Play
by timber2005 January 4, 2008 3:57 PM PST
If you buy an HP WHS, or many other which are stand alone its this simple.

1) Plug in the power to the server, turn on.

2) Play the CD in each computer in your home.

Now if WHS support was built into Vista (which I could see people being angry about), it would be Plug in and go.

NAS is anything but simple, often having propritary software.
View reply
by TheReaperD May 21, 2009 12:51 PM PDT
And Windows ISN'T proprietary? I agree that a lot of NAS embedded software is a pain in the ass (though some are good; especially on the higher end products) just don't throw out the proprietary FUD marker when you're talking about Microsoft products. It makes you seem like a hypocrite.
Do it yourself
by AlanKorn January 4, 2008 2:35 PM PST
Everyone I know has an extra machine kicking around. Most run XP, most are fairly slow, and most would make perfect servers...just stick an external 500M USB/firewire/eSATA drive on or simply mount one internally.

MS won't let you. Oh, in theory you can buy the software but in fact it's such a ***** to install that you're driven to buy a whole system. I think HP has one for $500-600; Velocity Micro has one for $800-900. When you can get a network appliance that will back everything up for a $150 or just hang a drive off your old PC for even less, why buy a new box?

A home server makes a lot of sense. I actually own something called Mirra that gives me most of the functionality. With one, you can network printers and drives, backup everything, access your data remotely (a godsend if you work in more than one place), put up data you want to share with others, store as much data as you want.... The list goes on. Once you have one you'll wonder how you did without it. But $600? Come on MS...make it a DIY project for the old machines we'd otherwise clog the junkyards with.

When MS makes this something that anyone smart enough to manage a home network can install on an old machine, then it has a business.
Reply to this comment
Re: Do it yourself
by Tamarin2 January 5, 2008 6:21 AM PST
You can buy an OEM copy of WHS (just the software) from assorted online retailers. I believe it usually costs about 160-180 USD. This would allow you to install it on your own hardware.
What about linux?
by darthblogger January 4, 2008 2:45 PM PST
This article makes the concept of a home-based server sound like something "new". For years there have been people running linux have been using their machine as both a personal computer and having it function in a server capacity. The article seems to ignore that fact, and the numbers quoted regarding the number of servers in the home seem low.
Reply to this comment
Re: What about linux?
by sirrobertm January 4, 2008 2:59 PM PST
Yes, many users have successfully used Linux as a home server. However, the Linux market is much smaller than the Windows market, and most people who are setting up Linux servers at home are very technical.
View reply
Do it for free with Linux - or with a NAS enclosure
by jcjaks January 4, 2008 3:00 PM PST
Microsoft never ceases to amaze me. $165 for "home server" software. What a ripoff!!! 2 other, better and lower cost options:

1) Take an old PC, put in a big hard drive(s) (250GB for $79 at Frys), load up Ubuntu or Suse Linux FOR FREE and you have a great "home" server that can store/serve files, play MP3s, pictures and videos, and even can act as a TIVO server.

2) Buy a NAS enclosure ($39) stick in a big hard drive (see above), plug it into your network and you are done. So simple.

Does anyone really wonder why Microsoft has not made any progress with their expensive "Home Server"? I hope it goes the way of Windows Media Center Edition - that is, they have to give it away as part of Vista...
Reply to this comment
Will that do
by catch23 January 4, 2008 3:27 PM PST
a bare metal backup/restore of a Windows client?
How about taking care of web access?
RAID without the pain?

No, the only wonder is why idiots like you can't at least read a little of what something does before the knee-jerk 'it is from MS, must mindlessly bash' reaction.

And media center has been about as successful as OSX... Still want to call it a failure?
View all 2 replies
Typical MS
by The_Decider January 4, 2008 3:28 PM PST
They totally got this wrong.

This can be done cheaper and easier. Anyone that says setting up a cheap box with Linux is hard is either an idiot and/or an astroturfer for MS.

It also doesn't solve the problem of losing your data in case of a fire or burglary.

In short there is no real reason for buying this unless you are totally clueless.
Reply to this comment
typical linux tard
by jabberwolf January 4, 2008 4:06 PM PST
1- You probably haven't tried it.
It really cant get much easier then this. I wouldnt say it's plug and play, but plug click and play.

2- It isnt much cheaper then getting a crappy NAS and linux box and attaching it yourself. Sure ya can but might for the effort, its not as easy and why bother with a linux box that really just gives you space and barely any features.

3- Um most things do have image backups and online differential storage is always an option with windows computers, how about with your linux nas box? ****!

In short, you're clueless.
View reply
Linux server in the home?
by jscott418 January 4, 2008 5:25 PM PST
Come on, I can just see Joe computer user trying to get a Windows
computer to work with a Linux server, plus add to it a printer and
not to even say anything about streaming media. Get real!
Reply to this comment
Linux server in the home...
by xTokyx January 5, 2008 9:35 AM PST
This is the base of Linux/OSS there are OPTIONS for you to choose... there are MANY distros (versions of Linux) that catter to this clientele you just have to Google-it and choose what "level" of techy-ness you posses, there are some pretty automatic (almost idiot proof) solutions out there.

About the printers,
In most distros its actually plug-n-play for most HP, Epson and Lexmark printers.
"Home Server" = Jumbo Shrimp
by technewsjunkie January 4, 2008 6:25 PM PST
What is the average NON-TECHIE, NON-PC WEENIE going to do
with a Windows SERVER, in the Living Room?!

MS may want to get in to the living room, but this isn't the way.
They should stick with X-Box as a pseudo server.
Reply to this comment
Apple will show the way
by MaLvaDo39 January 4, 2008 7:54 PM PST
Microsoft can't innovate worth a damn.
Reply to this comment
I actually want one but...
by timothywmurray January 4, 2008 8:08 PM PST
$700 as the price for entry is too high. I need to see it at less than $450.
The HP version that is less than $600 is a looser product because it has only one physical disk drive which defeats the purpose of the redundancy.
I don't care so much about support for a MAC but how about backing up files (or at least being able to share them) on a windows 98 pc (where all of my photos are currently sitting on a second hard drive.)
The enthusiast sites all say that the HP machine out of the box is under configured and needs double the RAM.
Put out a decent box for $450 and I'll be the first one in line.
Reply to this comment
Custom Build
by timber2005 January 4, 2008 9:33 PM PST
(helpful but shameful plug) I build computers and although I haven't built a WHS yet (planning to) I would be willing to venture around and see what I can build for you in that price range :)
Old PC
by DrtyDogg January 6, 2008 9:56 AM PST
The recommended specs are crazy low. I got an OEM copy and stuck it on a 7 year old computer with two upgrades, I added some more ram to meet the recommendations and I added a second hard drive for redundant backups.
How ?
by DryHeatDave January 5, 2008 6:54 AM PST
I have been a computer user, writing code, for 30 years. When I started DOS didn't mean M$-DOS. When I upgraded from DOS 3.3 to DOS 5, I soon afterwards bough Windows (3.0?).

I've grown up with Windows. But despite 3 decades experience (I have worked in the business for 20 years - mostly COBOL), I just don't know where to start with server technology. I have my lean/mean laptop AND my (candidate) home-built high-powered tower system.

But I just don't know the differences & gaps with servers. So I don't ever have peer-2-peer connectivity. I generally email files between my 2 machines.
Reply to this comment
You just don't get it...
by lkrupp January 5, 2008 10:21 AM PST
If you had 10,000 songs, videos, database files that needed to be
shared between multiple home PCs (read house full of teenagers,
young adults, knowledgeable adults, parents, etc.) you would fully
understand the convenience of a home server or at least p2p
connectivity w/wo broadband.

Man do you live in the dinosaur age or what.
View reply
Meanwhile, down in the basement...
by arlandean January 5, 2008 7:07 PM PST
...are things called furnaces, hot water heaters, washer-dryers, etc. There was a time when these big ole things were novelties too. The jury is still out, but only because few (so far) have noticed that the information utility called the Internet requires a centralized home storage tank. Only college kids keep their food in little individual cube-shaped refrigerators. Families use the one big one in the kitchen. Capiche?
Reply to this comment
excellent!
by terminalblue January 7, 2008 9:42 AM PST
you win the award for best analogy of the year...thats a great example that i will be using
Marketing the product to the right people
by Vegaman_Dan January 5, 2008 11:55 PM PST
I don't see that the average buyer of WHS would be the type of person who would be building a linux box from scratch, downloading an ISO, installing the OS, learning how to set up mount points, remote accounts, etc.

For geeks, that's all cool and part of the fun. For the market that WHS appears to be marketed for, then no.

NAS is pretty common these days for storage. Those offer some decent solutions, but even there many require proprietary clients on each machine that connects to the unit.

For my needs, I use a NSLU2 that's been hacked with the unslung mod. It was neither easy, quick, or intuitive to do, but it was fun. That, with a pair of 500Gb HD's gives both my Macs and Windows machines network storage.

I like that unit a lot, but I wouldn't give the loose parts to my parents and expect them to be able to build the same box. WHS would be a better choice than any of the Linux solutions offered currently in that case.

This is definitely a niche product in a market that has plenty of room for all players. You don't have to treat it like a competition. People will use what works for them.
Reply to this comment
Blame the WHS devs..
by artfudd January 6, 2008 3:19 PM PST
They insisted on releasing it before it was ready - and there was no good reason to do so. There was no way it would become a Xmas big seller, so why the rush? Plain and simply.. they goofed!
Reply to this comment
Apple is pathetic
by jabberwolf February 8, 2008 2:00 PM PST
And Apple can't do anything it cant lie about first.

I suppose you will tell us next that Apple had nothing to do with instituting DRM! lol ******* mactard, Apple is not an innovator, its an instigator but thinks of nothing new, brags alot about nothing, and complains about others like there is no tomorrow! Developers from software AND hardware hate Apple!

They couldnt even create their own OS they had to steal a FREE one(BeOS), stamp their name on it, and lock it to their computers to charge people more money!
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About Beyond Binary

During her years at CNET News, Ina Fried has changed beats several times, changed genders once, and covered both of the Pirates of Silicon Valley. These days, most of her attention is focused on Microsoft.


Beyond Binary is a look at how technology is changing our lives and the people behind all that life-changing stuff, with an extra emphasis on that which emanates from Redmond, Wash.

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