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November 12, 2007 8:45 AM PST

Microsoft aims to quell Vista grumbles

by Ina Fried
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Microsoft plans to release a trio of updates for Windows Vista this week, a move the company said should help ease some of the top complaints leveled against the operating system.

The patches, expected to be issued Tuesday, address core issues like performance, reliability, and stability of the nearly year-old operating system.

One update aims to improve battery life on mobile devices, boost stability of wireless connections, and improve the operating system's response time following a period of inactivity.

A second patch deals with the operating system's interactions with USB ports, in particular when systems wake from sleep or hibernation, issues that cause 1 percent to 2 percent of all reported crashes, Microsoft said.

The final software update deals with the Windows Media Center component of Vista Home Premium and Vista Ultimate, offering fixes for the way the software interacts with an Xbox 360 that is acting as a Media Center extender.

The updates will also be included in the first service pack for Vista, due next year.

During her years at CNET News, Ina Fried has changed beats several times, changed genders once, and covered both of the Pirates of Silicon Valley. These days, most of her attention is focused on Microsoft. E-mail Ina.
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The only way to fix the major problems
by The_Decider November 12, 2007 9:19 AM PST
Is to discontinue Vista, issue refunds to all the sorry sods who were suckered into buying it, and start from scratch.

Or just build on a stable, secure platform like Apple did with OSX.

What MS is doing is like putting a bandaid over a deep jugular cut.
Reply to this comment
well said
by The_happy_switcher November 12, 2007 9:28 AM PST
Don't forget to add: Shut down Microsoft and give money back to shareholders.
It's Not THAT Bad
by Stating November 12, 2007 9:42 AM PST
Come on, Vista isn't that bad. Just because it sucks up 500 megs of ram for itself and thrashes the disk constantly for the stupid indexer process is no reason to throw it out. Just because User Account Control bugs you to enter your password so much that you finally disable it, come on. Just because most of the time System Restore doesn't work, give them a break. Just because you can't do a boot-time checkdisk because Vista says you hit a key to skip it when in fact you didn't even touch the keyboard, have sympathy on them man. Where's your humanity? If you shut down Microsoft, what would all those software engineers who get paid baased on the number of lines of bloated code they write do for a living?

"Vista. Not as bad as you thought."
View all 2 replies
"The sky is falling! The sky is falling!"
by scottwilkins November 12, 2007 11:14 AM PST
Oh give me a break The_Decider. Vista is NOT that bad. If anything it definately no worse than Linux or Apple's latest attempt at failure. (Did you forget the latest reviews of the new OSX is that it's very bad on stability and security? Apple is now at risk of viruses. You forgot that didn't you?) If you don't like modern operating systems, then by all means, go back to DOS. Vista 64-Bit is by-and-far the most stable OS I've ever run. And I've been running computers since the 70's, so don't give me any "Vista is bad" B.S. It's definately different, and if that scares you, then you don't need to be running computers at all.
View all 5 replies
Vista is just fine.
by Zanny_Blowzsteve November 12, 2007 12:04 PM PST
I'm so tired of seeing comments like this from Apple's fantrolls who are jealous of Microsoft & Vista's sales numbers. (Be sure to let us know when OSXtinct can muster up 90 million installs. Vista did it in 10 months, OSuX has had 6 or 7 YEARS and hasn't come up with 1/3 of that)

I've had a Vista powered HP laptop since August and it's been a dream. Vista is just fine!
View all 5 replies
Or just do what IBM did with OS/2
by Andy kaufman November 12, 2007 7:28 PM PST
sell the source code of Vista to some OEM, and then build on a Linux solution and port all of your software applications to Linux.

IBM ported all of their OS/2 software to Linux, take that Commander Spock!
How do I get the refund for Vista
by givmebackmymoney November 12, 2007 11:58 PM PST
For Mr Ballmer and Mr Dell the $2000.00 I have invested in this turkey is only chump change to them. Plus the system is only 8 months old they can resell it in China as the real deal.
View all 2 replies
You mac people are insane...
by aSiriusTHoTH November 14, 2007 8:40 AM PST
All you mac people are insane... "MS Sux", "MS is the d3vil".. get a life.

I have computers running *nix, Mac, and Windows. They all have their upside and downside. There is no one OS that is so much better than the other.

Get off your high horse, and stop be CRAZY!!!!
Yeah right
by rkinne01 November 14, 2007 9:00 PM PST
I seem to remember a long list of problems with Leopard, so much for this post.
To Each His Own
by ppgreat November 12, 2007 1:03 PM PST
I ran Vista. It barely moved. Would barely work with anything I
needed because it would either pop up intrusive alerts or just
didn't have the drivers.

And it was slooooooow. Jumped back to XP so I could actually
do something.

As to sales numbers, please. What's the old line about 2 million
flies on a manure truck can't be wrong?

Vista is the joke of the IT industry and the only reason it still
survives is due to the MS monopoly. And don't even try to argue
that it doesn't exist in the face or rising Apple sales, Google,
and Linux. Just ask IT people as to the arm twisting from
Redmond.
Reply to this comment
fully agree
by RompStar_420 November 12, 2007 2:09 PM PST
I too been also using computers since the 1970's and XP is tolerable, Vista is junk and I refuse to waste my money on it.

The last time I spent money on any OS that was made by Microsoft was when XP came out, that was the last OS.

In Windows Servers, you can't do anything without thinking about licenses, how many, this and that. When I attempted to install MS Server 2003, I just said, to hell with this, and I pressed Cancel and never finished installing the OS. I downloaded Ubuntu and my entire company now runs on that.

I would never allow any MS Jill to come and inspect my companies computers, considering that we do not purchase any MS licenses, don't use any MS OSes, all of our workstations use Linux and OS X (which I am more than happy to pay for the license, since it works very well and all the employees like it).
View reply
Thats what happens bubba
by SystemsJunky November 12, 2007 2:39 PM PST
When you run Vista on your 200 Pentium with 64 mb or RAM...
View reply
Solves 1-2 Percent of Crashes?
by solrosenberg November 12, 2007 3:33 PM PST
What about the other 98%?
Reply to this comment
Well
by Tomcat Adam November 12, 2007 5:44 PM PST
You can't patch people trying to run Crysis, watch a movie and burn a dvd on 512MB ram.
crashes?
by f4denz November 12, 2007 5:46 PM PST
Not sure but I have had mine for 4 months now and I have never seen anything resembling a crash. In fact of the 4 people I talk to daily that use Vista, none of them have ever had a crash, hmm.

I wonder how many of the "reported" crashes are really crashes at all or rather people not knowing what they are doing. I have found that the:
ID
10
T
error accounts for a large percentage of issues.
1-2%
by rapier1 November 12, 2007 6:49 PM PST
That is actually a fairly substantial number considering the multiple ways in which any system can crash. Yes, any system can crash. Especially if you use it in ways that are 'edge' cases to developers.
Vista Crashes
by Benf November 12, 2007 10:35 PM PST
I Administer 22 Vista PC's some HP, Some Dell and a couple of no-names, we installed Vista the day it came out, it has been nearly a year now with absolutly no problems whatsoever, I cant help but wonder if all these so called "Problems" some people claim are user generated, if you want an appliance, like a toaster or microwave, buy an apple but Vista is solid, a bit slow on the wake up but all but crash proof at least in our experience.
The best solution for all me Vista problems......
by brianpomp November 12, 2007 7:07 PM PST
BUY A MAC!!!!!!!!!!!!!!!!
Reply to this comment
Buy a Mac....
by SystemsJunky November 12, 2007 9:11 PM PST
Then put Vista on it! :)
View all 2 replies
looks like MS bashers are out in force!!!
by FutureGuy November 12, 2007 9:31 PM PST
At least to me it doesn't matter what any of you say. I have been running vista for months and I really like. The OS is rock stable, it never crashes (yes has never crashed), and it performs very well. I get better fps on WoW in vista then in XP. May be Vista does have issues with certain hardware configuration but on my 600$ dell brought off dell outlet it rocks, end of story.
Reply to this comment
Just look out for Commander Spock
by Andy kaufman November 13, 2007 8:41 AM PST
he tends to foam at the mouth and force his OS/2 fansite links on you. He hates Microsoft with a passion and claims they ruined OS/2 for IBM, and that OS/2 should have 90% marketshare and not Windows.

Sour grapes is the main motive for most Microsoft bashers.
End of Story
by Renegade Knight November 14, 2007 9:24 AM PST
For you that Vista works is a good. For more than a few others, it doesn't. You alone can't make Vista A successful operating system. The public at large has to.

For me Vista dosn't work. I'm not alone, but I am in a group that outnumbers the "hey, it just works" crowd. I'd rather be in that just works crowd. My life woult be simpler and I'd be happier.

I'm hoping the Media Center update fixed my problem. But it looks like the update focused on using my Xbox as a media center extender better. Nice, but my media center doesn't work to begin with...For me that would be the wrong problem to fix.
Meanwhile, at Wal-Mart...
by Penguinisto November 13, 2007 7:10 AM PST
As of this morning (11/13), Wal-Mart has officially sold out of
their line of Ubuntu Linux PC's:

http://www.walmart.com/catalog/allReviews.do?
product_id=7754614

Also, check out the reviews - aside from one guy who installed
Windows on his, the rest of the buyers rate it very highly w/
Ubuntu on it.

Meanwhile, at Apple, Macs are selling like hotcakes.

So how's Vista doing again? ;)

/P
Reply to this comment
Why not tell the WHOLE truth instead of what suits you
by Seaspray0 November 13, 2007 7:57 AM PST
"So how's Vista doing again?"

By the numbers, vista has outsold all other operating systems combined since the date of release until now. Of course, that's not unusual since the almost all new PC's now are being sold with vista instead of XP. I find it about as interesting as your blurb... not much.

If you want to put things in perspective, why don't you give the big picture. Lets face it. I can trumpet about with "big news" that widget sales have trippled in the last month. But if widget sales went from one to three while acme sales went from 10,000 to 12,000... Does it mean much?

Penguinisto, you're not objective, you only blurt the news that suits you, you lie or exagerate beyond belief and you try to change the subject when caught... I'm not the only one that notices this.
View all 3 replies
Walmart
by sanenazok November 14, 2007 7:44 AM PST
Anything sold at Walmart still receives a stigma that it's a bottom feeding discount item. I don't think you want to glamorize Linux by selling it through that channel.

In any event, Walmart only agrees to sell things if there's a clear demand and the items turn around immediately. They don't make money pushing new technology or storing inventory in warehouses.

Also, why would a computer product ever "sell out?" By definition, a PC uses commodity components that can be bought anywhere and everywhere. I think "sold out" means soon to be discontinued in this case. This has a chance if it's widely available around BF, but not if it's all sold out by then. I expect decent $400 Vista Basic laptops to be widely available by then.
View reply
Penguinisto - Biggest Fanboy of All
by mvpcarl November 14, 2007 10:09 AM PST
Mirror Mirror, on the wall, who's the greatest fanboy of them all.

It's reply - "What are you, stupid it's Penguinisto"

Poor guy has no life and sits here waiting for someone to say something slightly negative about Apple or his Lord and Savior, Steve Jobs.

Penguinisto owns 1 outfit, and sits in his bedroom giving keynote presentations to his teddy bears wearing a black turtleneck and worn out pair of jeans... get a life Penguinisto...
View all 2 replies
Vista SUX, get a Mac...
by sanenazok November 14, 2007 7:15 AM PST
...Micro$oft is the devil, and so forth.

People and businesses complain about Vista's problems so MSFT releases an update to fix them. I guess MSFT should feel bad that some people don't like MSFT, but then again every success has its naysayers.

Regarding all the bad responses about Vista, I for one, I've been using it since Jan./Feb. without any problems. For example, it didn't freeze during the install due to some hackneyed third party software, that's for sure. I run CAD/CAM software on it and all my devices work great, including tablets from the late 1990's. It's no revolution, but it's a nice update.

Nobody really forced me to use it, too, I saw it demo'ed and liked it. I even upgraded my P4 2 Ghz at the office, but I did upgrade the video card to a GeForce FX make use of the full Aero interface (cost < $40). Later I upgraded my parents' P3 1Ghz when I picked up a copy of Vista Basic for $38.

This morning my work PC had been rebooted after the upgrades overnight and everything works fine. I'm not likely to see any difference since I wasn't having problems to begin with.

I'm nonetheless happy that MSFT continues to refine the OS and trying to get it to work with old and new hardware.
Reply to this comment
touche
by The_happy_switcher November 14, 2007 1:42 PM PST
Amen brother.
One Vista Problem
by SeizeCTRL November 14, 2007 1:34 PM PST
That's it, I've had one Vista problem and it's still on going and I cannot figure it out.

I have onboard sound and I also have a USB headset... a Plantronics GameCom Pro 1. For some reason in Vista, the mic constantly and randomly mutes itself. Never had this problem with XP... it's just when I upgraded to Vista 64 so I could go beyond 4gb of ram did this problem pop up.

It's a problem I can live with because all I have to do is push a button on the cable. It's only a problem when I am gaming and in TeamSpeak and spend 10 mins talking to people with no one responding and I look down to see my mute indicator light is red and I am like DOH! :)
Reply to this comment
Meanwhile, In Japan...
by Penguinisto November 14, 2007 2:43 PM PST
Apple sold 60% of the OSes in October, and looks to hold a vast majority in November:

http://www.itworld.com/Comp/2296/071114leopardmauls/index.html

By contrast, only two variants of Vista made it to the top 10: Those two variants of Vista Home were in 5th and 10th place, respectively.

/P
Reply to this comment
Meanwhile in Apple Stores...
by sanenazok November 14, 2007 3:00 PM PST
OS X has 100% penetration!!! Wow!!! and not just for a single month too!

Not to mention total sales of OS's by Linux distributors. Also 0% MSFT. Wow it's all coming into place!
View reply
Spinning facts
by Vegaman_Dan November 14, 2007 6:17 PM PST
From ITworld.com:

"Apple's new Leopard operating system took a sizable bite of the Japanese retail operating system market during October and accounted for over half of all sales of packaged operating system software despite being on sale for only the last six days of the month."

Catch those key words- "retail operating system market". I can totally believe that. When comparing sales of stand alone retail OS boxes for a period of time that includes the launch of an update that's been delayed and waited for by fans for years, then that's quite understandable.

Before you can really make any claims about it though, look at the same numbers for when Vista was released. If you can find those figures, then I would be impressed and you can fairly compare the two.

Since the article doesn't cover that and is only covering sales during a launch event, then the figures are going to be slanted.

Try this example:

Ford keeps producing the same car for decades and people just get used to buying it. Now Chevrolet releases a new Camero. If you only look at sales figurs during which the Camero was sold, then it will look indeed like it has a huge increase in market share. What does that say? It says there was a marketing blitz, it's the new shiny toy and there is a sales blip. It happens in any industry.

It happened with Vista, it happened with OS X, it happens with new car sales. Is this news? No, not really. Is it spin worthy? It's a good set of numbers to quote that don't have any real substance behind them when looked at realistically.

It's also a good example of only reading what you want in an article instead of the whole thing.
My opinion...
by mwooge November 14, 2007 10:26 PM PST
My opinion is that Microsoft should do a white-paper rewrite of their OS. Don't even try for compatability with previous versions. This would elminate a lot of the bloat that's been built-in with every version of MS since DOS. Should run a lot faster, too.
Reply to this comment
I love Vista.
by rmissourimule November 15, 2007 8:46 AM PST
Frankly, I think all this bellyaching about Vista is nonsense. I have had excellent results but one should get a new machine to run it. Otherwise I have no complaints at all.
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About Beyond Binary

During her years at CNET News, Ina Fried has changed beats several times, changed genders once, and covered both of the Pirates of Silicon Valley. These days, most of her attention is focused on Microsoft.


Beyond Binary is a look at how technology is changing our lives and the people behind all that life-changing stuff, with an extra emphasis on that which emanates from Redmond, Wash.

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