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November 11, 2009 10:00 AM PST

Bing getting a fall refresh

by Ina Fried
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Unlike when you stand over your coworker's desk, Microsoft's Bing search engine actually works better when you hover.

One of the key features of the would-be rival to Google is that when you hover to the right of a result, you can get a preview of what to expect. As part of an update this week, Bing's hover result will now feature more information including a thumbnail preview of the site in question.

Bing taps Wolfram Alpha

Microsoft is using Wolfram Alpha to help power certain results, such as this search for the fat content of french fries.

(Credit: CNET News)

One of the ongoing challenges for Bing, besides just getting more people to use the site, is letting them know that the hover feature is there. Microsoft's research has shown it gets high usage from those who know about it, but also finds that lots of people don't know the feature is there. Microsoft has been experimenting with some different visual cues that might make it easier to stumble upon the previews.

The hover feature was developed by the San Francisco-based team that Microsoft acquired as part of last year's acquisition of Powerset. Powerset, which developed a semantic search technology, also powers Bing's index of Wikipedia.

Bing's fall update update also includes the first fruits of a deal with Wolfram Alpha. As part of that arrangement, certain health related searches, such as "how many calories in a hamburger" will now feature information from Alpha. Bing will also rely on Alpha for some math calculations, Microsoft said in a blog posting on Wednesday. Wolfram noted that Microsoft is one of the first customers for a commercial licensing program that was formally announced several weeks ago.

Other changes to Bing include improved local results for topics such as weather and events.

It's all part of a wave of updates Microsoft is making to Bing this week. On Tuesday, Microsoft said it is moving its MSN Video site under the Bing umbrella, with a new video page that can be used to watch videos from places like Hulu and elsewhere.

The company also announced some enhancements to Bing Maps, including the ability to use the mouse to alter a suggested route and have one's directions re-calculated.

The improvements come as Microsoft is looking for ways to stand out from Google as it tries to wrest share from its much larger rival. The software maker has seen a modest uptick but faces steep hurdles in trying to make more significant gains.

Experian Hitwise said Wednesday that Bing's share reached 9.57 percent in October. That's up from 8.96 percent in September, but still well behind Google, which had more than 70 percent and Yahoo, with 16 percent of the U.S. search query market.

While adding features is clearly important, trying to stay ahead in the search game can be quite a challenge. Just hours after Microsoft announced a deal last month to index real-time tweets from Twitter, Google announced plans to do the same.

Microsoft has also gotten some unwanted attention for one of its features--the Bing Cashback program--where users can get a portion of their online transactions rebated by starting off on Bing. A blog posting outlined a flaw in the mechanism that could allow people to get cash back without ever spending money via Bing.

That posting was pulled after a demand from Microsoft's lawyers.

During her years at CNET News, Ina Fried has changed beats several times, changed genders once, and covered both of the Pirates of Silicon Valley. These days, most of her attention is focused on Microsoft. E-mail Ina.
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by Super2online November 11, 2009 11:37 AM PST
There have been a great many improvements to Bing since it first released. It has continued to get better and better. I haven't been to Google in several months. Not that I won't if need be, it's just that I haven't felt the need to do so. There's just a lot to like there.
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by xaduurv November 11, 2009 12:03 PM PST
While I agree with you in saying bing has undergone a lot of improvements, the search relevance IMHO is the main measure of how good a search engine is; and bing fails miserably. These features they bought from wolfram should be useful though.
by CraigC2000 November 11, 2009 12:13 PM PST
Thanks again Super2online for your completely unbiased opinion about a product from Microsoft.

I had absolutely no idea it would be so glowingly positive, that is just so unlike all of your previous posts...
by Super2online November 11, 2009 12:50 PM PST
@xaduurv - I would say I'm on search about a dozen times a day looking for lots of different data types. But I'm on more than most because of my business. You say IYHO relavancy is lacking. Can you site examples, as I haven't experienced this.

@CraigC2000 - You're very welcome. Always happy to provide another crowd pleaser for the folks looking for the unexpected!
by Dalkorian November 11, 2009 2:41 PM PST
I guess if I wanted search results stacked by Ballmer then I might stick my head into his bing, but personally I prefer breathing and thinking for myself.
by Vegaman_Dan November 11, 2009 3:10 PM PST
@Dalkorian:

"but personally I prefer breathing and thinking for myself."

This pretty much excludes any and all Apple purchases from your shopping list then, doesn't it?
by dm66 November 11, 2009 4:08 PM PST
@Vegaman...Straight to kicking Apple even tho Dalkorian didn't mention them? I wasn't aware Apple had a search engine???

Please quit with the broken record Apple-bashing and try to remain on-Topic...You know...Search Engines...
by MongooseProXC November 11, 2009 11:55 AM PST
I love the changes to Bing Maps!!! It is greatly improved! Good job Microsoft!
Reply to this comment
by Super2online November 11, 2009 12:50 PM PST
Whole heartedly agree.
by November 11, 2009 12:19 PM PST
What Bing needs (and which would completely separate it from google) is to add is the ability to search and index public domain source code repositories. As a developer who occasionally looks for help on how to use certain APIs, that functionality would be a dream.
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by t8 November 11, 2009 12:52 PM PST
code.google.com does that I think.
by Dalkorian November 11, 2009 2:42 PM PST
Their "developers" haven't figured out how to do that with the <strike>MSN Search</strike> <strike>Live Search</strike> Bung codebase yet.
by Seaspray0 November 11, 2009 3:57 PM PST
@dalkorian. Why do you even bother posting? You're such a troll.
by Flip4o November 11, 2009 12:31 PM PST
Great stuff, competition is always good... personally I Google with Google, but I'm sure some people are Googling with Bing!

What do you Google with?
Reply to this comment
by istill316 November 11, 2009 1:41 PM PST
Bing!
by Seaspray0 November 11, 2009 3:58 PM PST
For fun, I think I"ll google "Bing" and then bing "Google" and see what happens.
by t8 November 11, 2009 6:42 PM PST
I google with Google and sometimes I bung with bing just for a laugh.
by jeanswear25 November 11, 2009 11:48 PM PST
flip4o, i dont google. i yahoo or bing. I personally think googole gave too much info that i never need. I cant remmeber when i googled. maybe years ago. Google map dont suit be. Yahoo map dose. Gmail too stupid for me. chrome, firefox, and IE7 too much trouble.
by YankeePoodle November 11, 2009 2:11 PM PST
I use both and I still think Google have the edge, good to see Bing is closing on the gap technologically, if they are as good as Google it is just matter of time they will reach critical mass in the search market share.
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by centurions83 November 11, 2009 2:20 PM PST
i bing with bing )))))
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by Dalkorian November 11, 2009 2:43 PM PST
Not at my work you don't. :-)
by t8 November 11, 2009 6:46 PM PST
I thought he was dead?
by Vegaman_Dan November 11, 2009 3:12 PM PST
What was first mostly considered to be a joke is rapidly being looked at again by nay sayers and pundits, with folks actually revising their opinions once they try it out.

I think any product that people actually use is a good sign. If you use Google, that's great. If you prefer Bing, then that's the one for you. If you choose AOL Search, then- um.. okay, maybe we have to draw the line someplace...
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by t8 November 11, 2009 6:43 PM PST
The problem is that Bing is funded by pure evil.
by baruchzed13 November 11, 2009 4:03 PM PST
I really hate the Bing hovering thingy. I can't find a way to turn it off, does anyone know?
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by t8 November 11, 2009 6:44 PM PST
Yeah, type in Google.com in the address bar of your browser.
The hovering stuff disappears and the results become 900% better too.
by dream_fly November 11, 2009 5:11 PM PST
I have been using Bing as my primary search for a few months now. Sadly to say I have been typing www.google.com more and more.
Reply to this comment
by ingber November 11, 2009 8:19 PM PST
Try 2^3^4

Bing: 2^3^4 = 4,096

Google: 2^(3^4) = 2.41785164 × 10^24 (I put in \"^\" as a superscript appears)

Yes, if 2^(3^4) is put into Bing it gives the same answer as Google, but it should have told the user how it assumed associativity! Clearly, Bing assumed (2^3)^4 but how would most users know? At least Google told you what it assumed.

Lester Ingber
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by CCCCnetttt November 12, 2009 7:06 AM PST
Didn't Bing get it right and Google wrong? When parenthesis are omitted, one would expect the order to be simply left to right, at least that is what I learned in school. Google is forcing you to do extra work just to enforce the standard order of operations, isn't it?
by emctre November 12, 2009 7:02 AM PST
I try to use Bing, but it's sad that Google returns better search results for Microsofts sites such as MSDN. Microsoft...work on making the basics work better. Make sure Bing returns better results at least for your own sites!
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by infmom-2009 November 16, 2009 7:11 AM PST
As much as I enjoyed using Bing, with this upgrade they removed the Bird's eye function fro mthe 3D viewer. IMO, this option was what set Bing apart from all other online maps. And for what? So now I can drag a car route. Is this really necessary? Are people really that lazy that they cannot zoom into a map and see for themselves? Now I can either squint at a Google Map "street view" or a single birdseye image from 2006.

As far as search engines go, it still boils down to who pays what to get onto the first page. This is still a business. The hover feature is a nice toy (via ask.com), but until a search engine actually reads my mind and giver me exactly what I'm looking for, there will alwyas be changes. :)
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About Beyond Binary

During her years at CNET News, Ina Fried has changed beats several times, changed genders once, and covered both of the Pirates of Silicon Valley. These days, most of her attention is focused on Microsoft.


Beyond Binary is a look at how technology is changing our lives and the people behind all that life-changing stuff, with an extra emphasis on that which emanates from Redmond, Wash.

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