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October 15, 2009 12:37 PM PDT

T-Mobile says Sidekick sales still on hold

by Ina Fried
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Although Microsoft has said it expects to recover most if not all lost data for Sidekick users, T-Mobile said on Thursday that new sales of the product remain on hold.

The carrier declined to say when--or if--Sidekick sales would resume.

(Credit: CNET)

"We're pleased that Microsoft/Danger is continuing to make progress," T-Mobile vice president David Beigie said in a statement to CNET News. "T-Mobile's sole focus remains on helping Sidekick customers recover from this disruption."

Service for the device has been impaired for going on two weeks. Last Saturday, Microsoft, whose Danger subsidiary powers the Sidekick service, said it believed that any data that was not on users' devices might be permanently lost.

However, by Monday, Microsoft said it was more optimistic and early on Thursday Microsoft issued a letter to customers saying it expected to recover most, if not all, user data.

All models of the Sidekick have remained listed as "temporarily out of stock" on T-Mobile's Web site.

During her years at CNET News, Ina Fried has changed beats several times, changed genders once, and covered both of the Pirates of Silicon Valley. These days, most of her attention is focused on Microsoft. E-mail Ina.
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by DGARCI24 October 15, 2009 4:04 PM PDT
I SENSE A NEW SIDEKICK ON THE WAY
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by JCPayne October 15, 2009 4:53 PM PDT
T-Mobile should scrap it. Give em all Android devices instead.
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by Tech Diva XXX October 15, 2009 7:32 PM PDT
I agree JCPayne, Sidekicks should be killed off! Especially since they have no way to do local back-ups.

If they don't kill the line, then they'd better make sure this never happens again, otherwise that WILL be the end for that line!! I would certainly be deterred from buying a Sidekick after this though. Perhaps they should just try to sell off the remaining inventory free on contract or something, then let it die.
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About Beyond Binary

During her years at CNET News, Ina Fried has changed beats several times, changed genders once, and covered both of the Pirates of Silicon Valley. These days, most of her attention is focused on Microsoft.


Beyond Binary is a look at how technology is changing our lives and the people behind all that life-changing stuff, with an extra emphasis on that which emanates from Redmond, Wash.

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