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September 17, 2009 9:38 AM PDT

Browser-based Office shows its face

by Ina Fried
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The technology preview of Office Web Apps allows users to edit Excel spreadsheets and PowerPoint presentations and view (but not edit) Word documents.

(Credit: Microsoft)

Microsoft plans on Thursday to start public testing for the first browser-based version of Office, although the technology preview is at least as notable for what it doesn't include as what it does offer.

The limited test of the so-called Office Web Apps includes versions of Word, Excel and PowerPoint, but not the OneNote note-taking application. And while Excel and PowerPoint offer the ability to edit and create documents, the current Web-based version of Word can only be used to view documents, essentially the same capability it already offers as part of its current Office Live Workspace product.

Microsoft said the Web versions of OneNote and Word share "the same editing surface," and that the technology is still being worked on.

"We made the hard decision to turn off editing in the Word Web App at Tech Preview, in order for people to have the best experience at this early stage," Microsoft said.

Microsoft plans to offer the Web Apps preview first to users of Windows Live SkyDrive, giving them 25GB worth of storage.

The Office Web Apps are scheduled to be launched along with Office 2010--the next version of Office, with both browser-based and desktop programs due out in the first half of next year. The Office Web Apps will be made available to consumers as a free, ad-supported part of Windows Live, while businesses will be able to offer them to workers via their own SharePoint servers or through the Microsoft Online subscription service.

Microsoft said it will have editing abilities for Word and a version of OneNote by the time the Office Web Apps launch in final form. The current technology preview will be made available to tens of thousands of users, with a broader beta planned for later this fall. However, Microsoft would not commit to offering editing abilities for Word by the beta release.

Once finished, the browser-based versions will all offer editing, though not all of the capabilities of their desktop counterparts. Excel and OneNote will feature live co-authoring abilities, while all the Office Web Apps will work only while a user is connected to the Internet.

Microsoft also takes a different approach when it comes to sharing documents than do its rivals. While Google Apps lets users share a document directly, Office Web Apps enables sharing at the folder level--meaning that to share a document, a user must save it into a folder on Windows Live SkyDrive and then share that folder.

Forrester analyst Sheri McLeish said that the Office Web Apps do appear to be more complicated than rivals such as Google Docs or Zoho Office.

"Google and Zoho are very easy to get started on today, requiring just a step to register before being able to work on a document or spreadsheet," McLeish said. "Microsoft's Office Web Apps do not seem to match that level of ease to get started."

On the plus side, McLeish noted that Office offers a depth not found in its online rivals.

"Once you are in the Web Apps the experience is very much the same as the desktop suite," McLeish said. "And for enterprises, deployment choices to host the Web Apps themselves on-premise is a big differentiator from Google and Zoho."

As for the current release, Microsoft noted that it is still in pre-beta form and has a number of known issues.

"It's still going to be rough around the edges," said Ural Cebeci, a senior product manager in Microsoft's Office unit.

The Office Web Apps are being certified to work in Internet Explorer, Firefox, and Safari, and may also work in Google's Chrome--although Microsoft isn't guaranteeing Chrome compatibility.

Microsoft had previously indicated on several occasions that the Safari compatibility meant that users would be able to edit documents on their iPhone, but Cebeci said that iPhone users will only be able to view documents--capability similar to that offered on other smartphones.

During her years at CNET News, Ina Fried has changed beats several times, changed genders once, and covered both of the Pirates of Silicon Valley. These days, most of her attention is focused on Microsoft. E-mail Ina.
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by Super2online September 17, 2009 10:34 AM PDT
There doesn't seem to be any point of opening pre-beta to me when the product is still so rough around the edges. The only thing that will get you is a bunch of worthless criticism that helps no one.
Reply to this comment
by jaguar717 September 17, 2009 1:06 PM PDT
Agreed, especially since it's made by (gasp) Microsoft.

What will make or break this is whether it retains the keyboard shortcuts that make Excel manipulation so effective for proficient users. Google apps are fine if you're just viewing something someone shared with you, but it's useless for anything other than simple viewing because you have so much less control over everything.
by QA_Tester September 17, 2009 4:00 PM PDT
Might be opportunity to critique tthe product and influence feature when it's released
by captain_numerica September 17, 2009 7:05 PM PDT
The criticisms and feature requests that MS receives now are early enough that they can respond in time for the final release. This is not a MS-specific concept. This is arguably a good practice for any software company concerned about customer feedback.
by subie09lega September 17, 2009 11:04 AM PDT
It seems to me that we are hearing statements like this a lot recently:

"We made the hard decision to turn off editing in the Word Web App at Tech Preview, in order for people to have the best experience at this early stage,"

When I read things like this, it sounds to me like they should be saying more along the lines of "something went wrong and we're trying to fix it so it's going to be delayed and we don't know when you can expect it."

This just sounds like verbiage to satiate people and make the company look like a saint.....AT&T (MMS), TomTom (iPhone cradle).
Reply to this comment
by ikramerica--2008 September 17, 2009 1:47 PM PDT
That's so true of any software. MS, Apple, Adobe, whoever, etc. talk about features that they turned off for our own good, when in reality, they were broken.
by streamline35 September 17, 2009 3:35 PM PDT
I agree with both your comments - the only difference is that I don't really see it as a negative. I mean you have two choices: see it broken or see it later. I think most people would agree that "see it later" is preferable. If they showed it and it wasn't up to par yet, they would getting bashed twice as hard for showing it broken. It's kind of a lose-lose situation for them once they've announced it. (this goes for any company, MS, Apple, Adobe, etc...)
by heygeo September 19, 2009 7:03 AM PDT
Isn't that what Apple said too regarding why they didnt enable 64bit computing in Snow Leopard?
by bojennett September 17, 2009 11:09 AM PDT
What the heck is this? It looks like, what, about half your browser window is taken up by junk before you can even look at your content! Between the browser buttons and toolbar, the idiotic "Windows Live" banner, and then the Excel buttons/toolbar, you are almost halfway down the screen. Then the scrollbars and toolbar at the bottom.

So, to use this feature of Office, I essentially have to be on a large monitor, since it is of limited use on a smaller screen (say, when I'm in an airport trying to view something at the office, you know, like something like this was SUPPOSED to allow).

Dumb.

(Yes, I can spend a bunch of time configuring a bunch of things to hide toolbars and status bars and what-not... That's not the point. Microsoft seems utterly incapable of doing basic "human interface" thought experiments! Is Microsoft so impressed with its abilities to draw GUI elements without the blue screen of death that they have to take up my whole screen with them? it's like "look ma, look at what I can draw without crashing!")
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by Vegaman_Dan September 17, 2009 11:48 AM PDT
If you are using a smaller screen on a portable, you should be used to working with limited resources. Expecting to have a full desktop experience on a portable unit simply isn't reasonable.

You could also just remote into your desktop if need be.
by ncalishome September 17, 2009 1:17 PM PDT
Take a look at the pic and notice the little maximize/fullscreen style button next to the X to close the application. I'm sure that addresses 1/2 your gripe right there.
by bojennett September 17, 2009 1:28 PM PDT
Vegaman_Dan, you missed the point

If a window is drawn (the browser borders), and yet, say, 50% of the stuff inside the window is stuff besides the content I would be looking at, then it is bad design. Your comment is along the lines of "well, the car only gets 10 mpg, so we will double the size of the gas tank". Bad design is bad design.

It isn't about being "used to working with limited resources". it is looking at the product they are trying to build, and then optimizing for that. I thought (and this could be where I'm wrong), that the intent of a web version of Office was to give you the full Office experience without having to clog up your hard drive with regular Office. In other words, you don't want to take up a limited size hard disk (i.e. a laptop).

I also fail to see how, if this much of the browser frame is clogged up with non-content stuff, how they ever expect it to run on something like an iPhone. For an Excel spreadsheet, does this mean I can only look at one cell at a time? Seriously?

The rest of the computer industry has seemed to figure this out. Macs are notorious for making the design simple - the latest Quicktime X on Snow Leopard draws a borderless window with transparent controls that only appear when you use your mouse. Because, if you are watching a movie, chances are you, um, want to watch it and not be dazzeled by the triangular "play" button. Chrome does this, too, by minimizing what is seen, and putting the tabs in the title bar.

Microsoft seems to like going the other way.
by rranger1 September 17, 2009 1:54 PM PDT
bojennet, I'll regret getting involved in this idiocy, I'm sure, but here goes. In response to your last comment:

Microsoft seems to figure this (video playing) out ... The latest Media Player on Windows Vista or Windows 7 draws a borderless window with transparent controls that only appear when you use your mouse. Because, if you are watching a movie, chances are you, um, want to watch it and not be "dazzeled" (sp.) by the triangular "play" button that doesn't appear in Media Player when it's maximized. Chrome - not made by Microsoft or Apple, but available to both company's operating systems - does this, too, by minimizing what is seen, and putting the tabs in the title bar.

Microsoft seems to like going the same way as everyone else, I guess.

Isn't that really what you're trying to say? :) Cheers!
by bojennett September 17, 2009 2:30 PM PDT
rranger1, yes i have seen the latest Windows Media Player that does this hiding. Great improvement. I remember discussing Vista's WMP, which had these gigantic buttons that wouldn't go away. WMP had this large border with all the controls on it, and I remember the MS flak saying things like "it has transparency so you can see through it to stuff underneath", i.e. highlighting the Aero interface. I said "well, that's one way to solve it. Another way is to have smaller borders and controls that go away, right?" Deer in the headlights look. I almost expected him to say "but this one goes to 11"

As I said somewhere else, I think they are improving, but they still seem way too enamored with themselves over the amount of pixels they can draw that don't help me do any actual work. (Vista/Windows 7 translucency on the borders, for example). They also seem enamored with cartoonish color schemes (bright orange/blue/green/yellow for the Office apps) and sharp contrasts to give that "3-D look" (a sharp light blue to dark blue, for example, as opposed to a smooth gradient). But now i've way digressed away from the original topic (amount of screen real estate taken up by the web version of Office). :-)
by September 17, 2009 12:12 PM PDT
I wonder why they are going through all of this fuss right now? the economy is poor and people would be better of just using open office. In case no one told you there are free office apps that work very well out there.
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by heygeo September 19, 2009 7:06 AM PDT
uhm.. Office live will be free... thats why.. so i'll take MS Office free than a bunch of 1/2 featured ugly opensource tools that are free
by bicparker September 17, 2009 12:22 PM PDT
The very first thing I noticed when I saw the screen shot... "dang, the whole top is wasted space!" This is evidence of interface designers who have lost touch with the users. Just estimating this with a ruler to the screen, there is over 30% of the screen taken up by title bars, that overly wide ribbon thingy, banners, etc. The spreadsheet display itself appears to be an afterthought.

I guess if I can work with spreadsheets one row or so at a time and sort of remember what is going on in the other cells, then I'm just fine.

Screen real estate is valuable, even if you have a 30" screen. I hate screen hogging "features" like the Ribbon, unnecessarily wide title bars, oversized controls, etc. That has been a huge complaint of mine with respect to Office and this just makes it look even worse.
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by Rolker September 17, 2009 12:49 PM PDT
Don't forget that this is a pre-beta version. I hope that things will be changed in the final version.
But it does look promising. The lack of some functions is not a big problem since most Office user don't use everything that it offers.
by JasonCe September 17, 2009 2:30 PM PDT
@bicparker: Please take a look at the screenshot above more closely. You will see an "X" and a "pop out" icon at the top right of the weg page. It looks like if you click those the windows live bar and the ribbon bar go away.

So there you have it, 100% screen space for your excel spreadsheet.
by kojacked September 17, 2009 12:35 PM PDT
For all of you whiners that complain about wasted space at the top have you ever considered that maybe there's a "full screen" mode that Microsoft includes? If it emulates the desktop at all it will have that plus the ability to minimize the ribbon.

Glass half empty?
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by agkantor September 17, 2009 1:01 PM PDT
To the people complaining about the amount of vertical space "wasted," note that you can:
- Pop the Office Web App out of the SkyDrive interface, so that you don't see the Windows Live header.
- Hide the ribbon (just like you can in Office 2007 and 2010, and in just about all other apps that use the Ribbon in Windows).

Why not try getting in the beta and checking it out for yourself?
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by bojennett September 17, 2009 2:00 PM PDT
Wow, I guess I'm a whiner. However, I do know two things, and you would have to be living under a rock or working in the bowels of Microsoft not to know these things yourself:

1) Largest growth space for PCs right now is the netbook market, which use small screens
2) Even larger growth space for "computing" devices is the smartphone space, which has even smaller screens.

Now, I've worked with Microsoft a lot in my career, and have had many friends that have worked for them. And here is what I know... if you are a developer, you pretty much can snap your fingers and get the latest umpteen-core Xeon with multiple GB of memory, terabytes of storage, and with a gigantic screen (or dual display). When this is what you do work on, it is no wonder the code you produce will be large, require heavy resources, and not work well when run on something that is optimized to run on a battery.

Vista was proof point #1 of this. MS has at least seemed to figure this out (slightly) on Windows 7 (it is still a pig, but a smaller pig). When are they going to really "get it"?

As to your comment - yes, I can hide the ribbon, and the status bar (seriously, who really uses that?!?!?!) and other stuff. I must do this myself, and if I do it and somehow the app doesn't exit cleanly, it is back the next time I load. Also, most of the usage model for the new Office is based on the ribbon - the old keyboard shortcuts that many got to know and love (which allowed us to turn of the toolbars) don't always work the same way. The menus have changed, so half the time you can only find what you want to do by having the ribbon on.

I like the ribbon, actually. Which I kind of had to learn to like since "ALT+<blah>+<blah>" stopped working for many things so I had to use the thing. But it is the wrong solution for certain environments - the environments that are experiencing high growth - and they don't seem to recognize that.

Unfortunately, Open Office seems to be headed down this same path, which is a shame.
by ncalishome September 17, 2009 2:35 PM PDT
@bojennett I think you're missing the whole picture here, which is understandable considering this is CNET and all. If you're at all interested, watch http://www.youtube.com/watch?v=JBzFdmmeomA which provides some good screen capture of the UX

I don't think many people want to edit their docs much on smartphones and such, but in this video and other sites that provide better screenshots you will see that when just viewing a Word/Powerpoint/Excel/Onenote doc you get an extremely minimal interface for maximum viewing area. But the point that agkantor makes is that CNET in their wisdom took a screenshot of Excel running inside the SkyDrive interface... one click and your office web app is running in a new browser window without all the junk taking up real estate (status bar/menus/browser buttons/etc)
by bojennett September 17, 2009 3:38 PM PDT
@ncalishome. Excellent YouTube link. Yes, this does a good job showing how the interface is minimized. Very nice. Darn... one less thing for me to gripe about with Microsoft's user interface :-). Hopefully the "full" version of Office 10 will look something like this as well, where a simple click on an "edit" button minimizes the interface for reading/previewing only (and puts the final nail in the coffin of that horrible "reading pane" mode or whatever its called)
by bbougie September 17, 2009 2:00 PM PDT
Ina, why are you logged in as Frank Martinez?...
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by bobmarleypeople September 17, 2009 2:03 PM PDT
"The Office Web Apps will be made available to consumers as a free, ad-supported part of Windows Live"

2 things.
1) A bit of adblock and a virtually full featured Office suite for free?
2) I'm assuming the ability to use it will require an Office 2010 license. Otherwise, their sales are gonna plummet.
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by t8 September 17, 2009 2:51 PM PDT
Too late.

Already using Google Aps.

No need to switch and definately no need to shell out lots of $$$ for office capability.
Reply to this comment
by kojacked September 18, 2009 7:45 AM PDT
Another article t8 didn't read:

"The Office Web Apps will be made available to consumers as a free, ad-supported part of Windows Live".

Sounds like you'd shell out a lot of $$$...
by heygeo September 19, 2009 7:29 AM PDT
LOL... t8 never gets tired of being wrong

1st thing.. Office Live Apps is free ...

2ndly 99% of documents arent created using Google apps, sure its fine for an email but have you tried to do anything that is up to todays business or school standards? and converting docs always strips out at least 50% of the formatting... Google apps is for amateurs.

3rd Google's ad engine reads all your docs/emails and advertises to you based on that, so most likey you are buying something, you are already paying lots of $$$$ to them.
by t8 September 19, 2009 4:15 PM PDT
Microsoft Office is very expensive and bloated.
Google Apps is free and accessible.
Like I said, it is too late, I use Google Apps. Don't need MS offering even if it is free.
And I certainly don't want a Live account. They sucked me into signing up for one once, then told me that the service I wanted wasn't available in my country. Felt ripped off.

Google all the way.
by jtjt145 September 17, 2009 3:16 PM PDT
Hmm, quoting the article:
"We made the hard decision to turn off editing in the Word Web App at Tech Preview,
in order for people to have the best experience at this early stage, Microsoft said. "

Knowing the marketing speak of Micro$oft, this most likely means one of the following in plain English:
1. Our programmers have been utterly useless in making the editing feature work without bugs.
or
2. We haven't been able to figure out how to screw potential clients for their money to use the feature.

Micro$oft limping behind ... as usual
Arthur
Reply to this comment
by heygeo September 19, 2009 7:22 AM PDT
wow.. what part of "PRE-BETA" didnt you understand.. also why would they release all the features so Google can steal them before they release?
Clearly you dont like MS but theres one simple truth that you have to understand... Microsoft owns business productivity.. they are the kings of office, they arent limping behind anyone.
by QA_Tester September 17, 2009 4:05 PM PDT
Eventually this could lead to not needing to have a lot of storage filled with documents. However in terms of product mix they are still behind Zoho
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by technewsjunkie September 17, 2009 4:16 PM PDT
How lonnnnggg does Word take to open?
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by CortalUX September 17, 2009 6:10 PM PDT
I thought it was possible for companies to host their own google apps if they bought a box from google.
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by dlm982 September 17, 2009 7:24 PM PDT
i wonder if firefox will be compatible with this cus i really dont want to use IE
Reply to this comment
by C433Z September 17, 2009 11:12 PM PDT
Aaaaaamen!
by heygeo September 19, 2009 7:12 AM PDT
FireFox, Safari and IE... those are your supported browsers
Chrome will not unless it reaches similiar adoption in the market...

can't tell you how i know.. but i do
by douggdangger September 17, 2009 9:36 PM PDT
Looks great.

When is Apple going to make a decent Office application? Many of their moronic users still use *gasp*Microsoft Office.
Reply to this comment
by a_flores September 18, 2009 12:02 AM PDT
Half of the monitor is occupied with menus of browser and office, and just left half for typing. Cheers!
Reply to this comment
by macewan_ September 18, 2009 5:09 AM PDT
My experience in trying to watch Microsoft Office 2010 web-based apps was painful to say the least. Microsoft chose to use Silverlight for the video instead of detecting whether or not it was installed. Silverlight plugin did not work on OS X with Firefox 3.5.2. I see this experience as a major problem in future their endeavors. The expectation that a webapp will 'just work' is extremely low if it comes from Microsoft. With Google Docs or Zoho this line of thinking doesn't even cross my mind. Both just work... period.
Reply to this comment
by OfficerNelson September 18, 2009 7:36 AM PDT
If anything's Silverlight-based, it just won't work. I don't expect much from OWA.
Reply to this comment
by heygeo September 19, 2009 7:14 AM PDT
not Silverlight... and by the way.. its excellent, from what I've seen this blows Google out of the water.
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About Beyond Binary

During her years at CNET News, Ina Fried has changed beats several times, changed genders once, and covered both of the Pirates of Silicon Valley. These days, most of her attention is focused on Microsoft.


Beyond Binary is a look at how technology is changing our lives and the people behind all that life-changing stuff, with an extra emphasis on that which emanates from Redmond, Wash.

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